Donorbox vs Greater Giving

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Our analysts compared Donorbox vs Greater Giving based on data from our 400+ point analysis of Fundraising Software, user reviews and our own crowdsourced data from our free software selection platform.

Greater Giving Software Tool

Product Basics

DonorBox is a digital system that helps receive online donations and payments, ensures easy campaign management through seamless website integrations and allows users to manage recurring donation plans. The dashboard helps build and distribute donation forms, offers text-to-give messages for free, and manages crowdfunding pages. It encourages donations by letting users embed donation forms or create custom pop-ups.

Its anti-fraud wizardry, SSL/TLS encryption, strong customer authentication and secure payment gateway help organizations circumvent any false or fraudulent donations.
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Greater Giving offers a comprehensive software solution designed to streamline fundraising activities, making it particularly well-suited for non-profit organizations, schools, and charitable events. The platform excels in managing tasks such as event registration, auction management, and donor tracking, providing a seamless experience for both organizers and participants. Its user-friendly interface and robust features, including mobile bidding and real-time reporting, enhance the efficiency and effectiveness of fundraising efforts.

One of the key benefits of Greater Giving is its ability to centralize all fundraising activities, allowing for better data management and improved donor engagement. Users appreciate the software's intuitive design and the support it offers in maximizing event revenue. Compared to similar products, Greater Giving is often praised for its reliability and comprehensive feature set, though pricing can vary based on the specific needs and scale of the organization. Typically, costs are structured around a subscription model, with fees incurred on a per-event or annual basis.

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$139 Monthly, Freemium
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$130 Monthly
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Tailored to your specific needs
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Product Insights

  • Streamlined Donation Process: Donorbox simplifies the donation experience, making it quick and easy for supporters to contribute, thereby increasing the likelihood of completed donations.
  • Recurring Donations: It enables organizations to set up and manage recurring donations effortlessly, ensuring a steady stream of income and fostering long-term relationships with donors.
  • Customizable Forms: Donorbox allows for the customization of donation forms to match the branding of the organization, creating a seamless experience for donors and enhancing brand recognition.
  • Efficient Fund Management: The platform provides tools for tracking and managing funds, enabling organizations to allocate resources more effectively and make informed financial decisions.
  • Multi-Currency and Payment Method Support: Donorbox supports multiple currencies and payment methods, making it accessible for international donors and expanding the potential donor base.
  • Integration Capabilities: It offers integration with various platforms and services, such as websites and social media, facilitating broader outreach and engagement opportunities.
  • Enhanced Security: Donorbox prioritizes the security of donor information and transactions with industry-standard encryption, ensuring trust and confidence among users.
  • Automated Receipts and Notifications: The software automates the generation and sending of donation receipts and notifications, saving time and ensuring prompt communication with donors.
  • Analytics and Reporting: Donorbox provides detailed analytics and reporting tools, helping organizations to track performance, understand donor behavior, and refine fundraising strategies.
  • Peer-to-Peer Fundraising: It enables supporters to create personal fundraising pages, leveraging their networks for increased reach and donations.
  • Event Registration and Management: Donorbox offers features for event registration and management, streamlining the organization of fundraising events and enhancing participant engagement.
  • Customer Support: It provides robust customer support, offering assistance and resources to ensure organizations can make the most out of the platform.
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  • Increased Efficiency: Automate repetitive tasks like donation tracking and event registration, freeing up staff time for strategic activities.
  • Enhanced Donor Engagement: Personalized communication tools help build stronger relationships with donors through targeted emails and thank-you notes.
  • Comprehensive Reporting: Generate detailed reports on fundraising performance, donor behavior, and event outcomes to inform future strategies.
  • Secure Transactions: Ensure donor data and financial transactions are protected with robust security measures, fostering trust and compliance.
  • Streamlined Event Management: Simplify the planning and execution of fundraising events with integrated tools for ticketing, auctions, and volunteer coordination.
  • Real-Time Data Access: Access up-to-date information on donations, event registrations, and campaign progress from any device, anywhere.
  • Improved Donor Retention: Utilize analytics to identify and engage lapsed donors, increasing the likelihood of repeat contributions.
  • Cost Savings: Reduce overhead costs by minimizing the need for multiple software solutions and manual data entry.
  • Customizable Solutions: Tailor the platform to meet the specific needs of your organization, ensuring a perfect fit for your fundraising goals.
  • Enhanced Collaboration: Facilitate better teamwork with shared access to donor information and event planning tools, improving overall coordination.
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  • Recurring Donations: Stabilize revenue flow through one-time or weekly, monthly, quarterly and yearly donations with a single click. Allow donors to cover the processing fees through flexible donation modules. 
  • Company Donations: Maximize campaign donations through company contributions and gift matching. Integration with Double the Donation simplifies donation matching, motivating employers to match their gifts. 
  • Donor Management: Optimize outreach, eliminate duplicate entries, record communications and build consolidated databases. Campaigners can create segmented donor lists using advanced filters and get notified of crucial moments like anniversaries or plan upgrades. Recurring donors can create profiles to set up and regulate donation plans. 
  • Mobile Giving: Text-to-give simplifies the donation process for mobile donors. Fundraisers can include campaign details by checking the option to receive donations instantly. 
  • Payment Processing: Ensure a fast and secure payment process, complying with authentication regulations and depositing donations directly into campaign funds. Accept one-time and recurring donations through Apple Pay, Google Pay, PayPal, electronic bank transfers and credit and debit cards, without storing any card details. 
  • Integrations: Streamline workflows and build consistent donor relationships by connecting with a host of solutions, including Salesforce, Mailchimp, Slack, QuickBooks, Airtable and more. 
  • Donation Forms: Create a personalized donation page free of cost or choose a pre-existing layout. Customize forms by adding colors, logo, images, hyperlinks, backgrounds and more. Donors can easily fill out the pop-up form by clicking the donate button. Nonprofits can access Custom CSS to add code segments. 
  • Analytics: Evaluate a campaign’s progress and glean valuable insights through Google Analytics. Facebook Pixel tracking code lets nonprofits monitor visitors’ interactions with the campaign website after watching advertisements. 
  • Campaign Management: Organize, implement and monitor initiatives through email marketing and other digital tools. 
    • Crowdfunding Management: Create engaging campaigns in minutes, with customizations to include campaign-centric branding. Nonprofits can discuss campaign details, share goals and track progress by posting text, images and videos on the crowdfunding page. 
    • Social Media: Increase outreach and generate online donations by sharing fundraisers on Facebook, Twitter and LinkedIn. 
    • Donor Engagement: Increase involvement by allowing donors to subscribe, sending personalized emails and creating elaborate campaigns with stories, images, and videos. Tap into the donor wall option and embed it onto a website to share messages from donors. 
  • Global Support: Accepts donations in more than 20 currencies and offers localized forms in 11 languages. 
  • Goal Meter: Visualize a fundraiser’s progress towards its fundraising goal and track incoming donations through a campaign thermometer which can be included in donation forms, embedded separately or added to live events. 
  • Tax Receipt: Offers automated one-time and year-end tax receipts with customizable templates to fill in required details. Nonprofits based in the U.K. can reclaim tax by allowing U.K. donors to mark their donations as Gift Aid. 
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  • Event Management: Comprehensive tools for planning, managing, and executing fundraising events, including auctions and galas.
  • Online Bidding: Allows supporters to place bids on auction items via their smartphones, tablets, or computers, enhancing engagement and participation.
  • Donor Management: Centralized database to track donor information, contributions, and interactions, facilitating personalized communication and relationship building.
  • Mobile Bidding: Mobile-optimized platform for seamless bidding experience during live events, ensuring higher participation rates.
  • Payment Processing: Secure and integrated payment solutions for credit cards, checks, and other payment methods, streamlining the donation process.
  • Customizable Reporting: Generate detailed reports on event performance, donor activity, and financials, aiding in data-driven decision-making.
  • Online Donations: User-friendly online donation forms that can be embedded on your website, making it easy for supporters to contribute.
  • Text-to-Give: Enables donors to contribute via text message, providing a convenient and immediate way to support your cause.
  • Ticketing and Registration: Manage event ticket sales and attendee registration with ease, including options for different ticket types and pricing tiers.
  • Silent Auction Management: Tools to organize and manage silent auctions, including item tracking, bid sheets, and winner notifications.
  • Fund-a-Need: Feature to highlight specific funding needs during events, encouraging targeted donations for particular projects or initiatives.
  • Table Management: Organize and assign seating for event attendees, ensuring a smooth and efficient check-in process.
  • Volunteer Management: Track and manage volunteer information, schedules, and assignments, optimizing volunteer engagement and coordination.
  • Marketing and Promotion: Tools to create and distribute promotional materials, including email campaigns and social media integration, to boost event visibility.
  • Post-Event Analysis: Analyze event outcomes and donor engagement to identify strengths and areas for improvement, enhancing future fundraising efforts.
  • Integration with CRM Systems: Seamlessly integrate with popular CRM systems to ensure consistent and accurate donor data across platforms.
  • Custom Branding: Customize event pages, donation forms, and communications with your organization's branding to maintain a cohesive and professional appearance.
  • Real-Time Updates: Access real-time data and updates during events, allowing for immediate adjustments and informed decision-making.
  • Support and Training: Access to comprehensive support and training resources, including webinars, tutorials, and customer service, to maximize the software's potential.
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Product Ranking

#6

among all
Fundraising Software

#21

among all
Fundraising Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Greater Giving
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Dashboard And Reporting Data Hygiene Document Management Donation Management Donor Management Event Management Fundraising Programs Marketing And Online Advocacy Mobile Capabilities Payment Processing And Receipts Platform Capabilities, Security And Compliances Volunteer Management 46 50 25 65 70 48 83 85 50 73 71 50 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 266 reviews
Great User Sentiment 56 reviews
95%
of users recommend this product

Donorbox has a 'excellent' User Satisfaction Rating of 95% when considering 266 user reviews from 4 recognized software review sites.

82%
of users recommend this product

Greater Giving has a 'great' User Satisfaction Rating of 82% when considering 56 user reviews from 1 recognized software review sites.

4.5 (9)
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4.8 (234)
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4.1 (56)
4.7 (4)
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Awards

Donorbox stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Simple Setup: Donorbox is known for its user-friendly interface and straightforward setup process, making it accessible even for those with limited technical expertise. The platform guides users through each step, from creating donation forms to embedding them on websites or social media.
Recurring Donations: The platform simplifies the management of recurring donations, allowing donors to set up automated contributions on a regular basis (weekly, monthly, or annually). This feature helps organizations secure predictable revenue streams and cultivate long-term donor relationships.
Multiple Payment Options: Donorbox supports various payment methods, including major credit cards, debit cards, ACH transfers, Apple Pay, Google Pay, and PayPal. This flexibility caters to a wider range of donor preferences and increases the likelihood of successful donations.
Data Security: Donorbox prioritizes data security and compliance with industry standards, such as PCI DSS. The platform employs encryption and other security measures to protect sensitive donor information, ensuring a safe and trustworthy donation experience.
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Easy to Use: Users consistently praise Greater Giving's intuitive interface, making it simple to set up and manage fundraising campaigns, even for those with limited tech experience.
Strong Mobile Experience: The platform's mobile app allows users to manage their campaigns and track donations on the go, making it convenient for busy fundraisers.
Excellent Customer Support: Users appreciate the responsive and helpful customer support team, who are readily available to answer questions and provide assistance when needed.
Transparent Fees: Greater Giving's transparent fee structure is a major plus for users, as they can easily understand the costs associated with their fundraising efforts.
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Limited Functionality: Donorbox may not be suitable for organizations with complex fundraising needs, as it lacks advanced features such as peer-to-peer fundraising and event management.
Customer Support: Some users have reported challenges in receiving timely and effective support from Donorbox, particularly for technical issues or account inquiries.
Pricing Structure: The platform's pricing model, which includes a percentage-based fee on donations, may be less cost-effective for organizations with high donation volumes.
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Limited Customization: Some users have found the platform's customization options to be limited, making it difficult to create a unique and engaging fundraising experience. For example, they may not be able to fully customize the look and feel of their fundraising page or integrate with specific third-party tools.
Steep Learning Curve: The platform's interface can be complex and require a significant amount of time to learn, especially for users who are new to online fundraising. This can be frustrating for organizations that need to get their campaigns up and running quickly.
Limited Reporting Features: Some users have reported that the platform's reporting features are not as robust as they would like. For example, they may not be able to track specific metrics or generate detailed reports on their fundraising progress.
High Fees: Greater Giving charges a percentage of each donation, which can be a significant expense for organizations with limited budgets. This can be a major deterrent for smaller organizations or those with a low average donation amount.
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Ready to "box up" your fundraising woes? Donorbox might just be the answer you've been searching for. Reviews from the past year paint a picture of a platform that's a hit with nonprofits of all sizes, lauded for its user-friendly interface, affordability, and robust features. Users rave about the ease of setting up donation forms, managing donor information, and tracking campaign progress, all within a single, centralized platform. The ability to accept recurring donations and integrate with other popular apps is also a major plus. Donorbox seems to outshine competitors with its emphasis on donor engagement. Features like donor filters and milestone alerts help nonprofits build stronger relationships with their supporters, ultimately leading to increased donations and long-term sustainability. However, no platform is perfect. Some users have noted that Donorbox's reporting capabilities could be more comprehensive, and that certain advanced features may require a bit of a learning curve. Yet, these minor drawbacks seem to be overshadowed by the platform's overall value and ease of use. Donorbox appears to be the ideal choice for nonprofits seeking a straightforward, cost-effective, and efficient way to manage their fundraising efforts. Its intuitive design, coupled with excellent customer support, makes it a winner for both tech-savvy and less tech-inclined users. Whether you're a small grassroots organization or a large charity, Donorbox provides the tools you need to streamline your fundraising and focus on what truly matters – making a difference in the world.

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Is Greater Giving the real deal or just a fundraising facade? >User reviews suggest that Greater Giving is a solid choice for nonprofits looking for a comprehensive fundraising platform. The software is praised for its user-friendliness, especially for those familiar with similar platforms. Users highlight the intuitive dashboard, which provides a clear overview of event progress and allows for easy management of various aspects, from ticket sales to donor tracking. The ability to process credit card payments seamlessly is a major plus, particularly for events with a high volume of transactions. The pre-made forms and guides are also appreciated, as they streamline the fundraising process and provide valuable resources for event organizers. However, some users note a steep learning curve, especially for those new to fundraising software. The extensive user manual can be overwhelming for some, requiring significant time investment to master the system's functionality. This can be a challenge for teams with limited tech expertise. Greater Giving is best suited for nonprofits with a moderate to high level of fundraising experience and a team comfortable with technology. The software's robust features and comprehensive functionality make it a powerful tool for managing complex events and maximizing fundraising efforts. However, organizations with limited tech resources or a preference for simpler platforms may find the learning curve and extensive user manual to be a significant barrier.

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