Verizon Connect vs Teletrac Navman

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Our analysts compared Verizon Connect vs Teletrac Navman based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Formerly known as Fleetmatics, Verizon Connect Software offers services and technologies to field and office workers. It assists with fleet tracking, dashcams, field service and scheduling, compliance management, asset tracking, commercial navigation and more. It boosts driver efficiency and saves time through route optimization and roadside assistance capabilities.

Mobile job info and updates enable workers to stay agile and share unified customer data with all employee levels. It provides standard inclusions like document management, auto-scheduling, calendars and third-party integrations.
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A SaaS provider, Teletrac Navman offers location-based solutions for mobile asset management. Its role and industry-based dedicated inclusions offer end-to-end visibility into fleet and driver performance and ensure compliance and driver safety. Users can access data and manage assets, equipment and fleets from a single dashboard. Its modules include digital fleet maintenance, asset tracking, electronic logging devices, multi-camera and TN360.
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$20/Vehicle, Monthly
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$25/Vehicle, Monthly
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Enhanced Efficiency: Streamlines operations by automating task assignments and scheduling, reducing manual intervention and saving valuable time.
  • Cost Reduction: Helps in identifying and eliminating inefficiencies in route planning and fuel usage, leading to significant savings on operational costs.
  • Improved Accountability: Offers real-time tracking of vehicles and assets, ensuring employees stay on task and resources are utilized effectively.
  • Better Customer Service: Enables more accurate ETA predictions and faster response times, enhancing customer satisfaction and loyalty.
  • Increased Safety: Monitors driver behavior and vehicle health, promoting safer driving practices and reducing the likelihood of accidents.
  • Data-Driven Decisions: Provides comprehensive reports and analytics, allowing businesses to make informed decisions based on accurate data.
  • Scalability: Adapts to the growing needs of a business, from managing a small fleet to overseeing a vast network of vehicles and assets.
  • Regulatory Compliance: Helps ensure compliance with industry regulations and standards, reducing the risk of fines and legal issues.
  • Asset Optimization: Maximizes the utilization of vehicles and equipment, ensuring they are used efficiently and reducing unnecessary wear and tear.
  • Environmental Sustainability: Supports eco-friendly practices by optimizing routes and reducing fuel consumption, contributing to lower carbon emissions.
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  • Enhanced Efficiency: Teletrac Navman streamlines operations by automating task assignments and route planning, leading to a more efficient use of resources and time.
  • Cost Reduction: By optimizing routes and monitoring vehicle health, the software helps reduce fuel consumption and maintenance costs, directly impacting the bottom line.
  • Improved Safety: Features like driver behavior monitoring and real-time alerts for speeding or harsh driving contribute to a safer fleet, reducing the likelihood of accidents and associated costs.
  • Regulatory Compliance: The software simplifies compliance with transportation regulations through features like electronic logging devices (ELD) for hours of service (HOS) tracking, helping avoid costly fines.
  • Real-Time Visibility: Teletrac Navman provides live tracking of vehicles, giving businesses instant access to their fleet's location and status, enhancing decision-making and customer service.
  • Data-Driven Decisions: With access to comprehensive reports and analytics, managers can make informed decisions to improve fleet performance and operational efficiency.
  • Asset Management: The software enables better management of vehicles and equipment, from tracking usage and performance to scheduling maintenance, ensuring optimal asset utilization.
  • Enhanced Customer Satisfaction: Improved reliability and efficiency in operations can lead to faster delivery times and better service, enhancing customer satisfaction and loyalty.
  • Environmental Benefits: By optimizing routes and reducing idle times, Teletrac Navman helps lower carbon emissions, contributing to a company’s sustainability goals.
  • Scalability: The software is designed to grow with your business, easily adapting to increased fleet sizes or changes in operational needs without significant additional investment.
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  • Fleet Tracking  
    • Trend Analytics: Use report history to analyze fleet data, support investigations, uncover trends and conclude forecasts. Ensures regular backups and replicates cloud-based data storage. 
    • Integrated Videos: Access harsh driving and accident video footage in real time. Measure event severity to classify and improve driver coaching through unbiased video clips. 
    • HOS: Install hours of service tracking to track authorized driving hours and optimize trip schedules. 
    • Smart Dispatching: Identifies and dispatches the nearest mobile technician with suitable vehicles and skills for jobs. Provides accurate ETAs to customers. Filter dispatches based on distance, tags and attributes. 
    • Asset Tracking: Monitor and handle several equipment types and fully comply with the Association of equipment management professionals (AEMP). 
    • Route History: Replay route history for accurate routes taken on specific days. Gain insights into individual driver behavior and events, including stops, overspeeding and tailgating. 
    • API Integration: Integrates with enterprise solutions, including SAP, through basic web-based APIs like SOAP and REST. 
    • Alerts: Send custom alerts to drivers for harsh braking and idling. Fleet administrators can trigger lower-limit speeding alerts on detecting active vehicle wipers during rains or severe weather conditions. 
    • Custom Maps and Satellite View: Check interactive GIS information like parcel, land grids, sewer and power lines on maps. Receive crucial insights on map locations. Provides satellite imagery with birds eye and streetside views and the latest images. 
    • Asset Search and Utilization: Find tagged groups, locations, drivers and vehicles through the search feature. Automatically updates the map in real time based on searches. Discover equipment and assets yielding better returns to optimize asset utilization. 
    • Collaboration: Offers selective third-party access to view fleet activities. Useful for collaboration during disaster responses, storm recoveries and work order confirmations. 
    • Fuel Card Tracking: Track fuel usage for individual vehicles and fleets. Identifies suspicious entries and frauds through smart algorithms. 
    • Smart Maintenance: Schedule vehicle service alerts for local dealers and in-house service departments to support preventative vehicle maintenance. 
    • Mobile App: Offers live mobile view of assets and vehicles on a map. See route history and vehicle activities, locate drivers and get driver behavior alerts. 
  • Fleet DashCams: Provides a road-facing camera with 720p HD resolution and a driver-facing camera with 120-degree in-cab view and night vision. Captures, classifies and automatically shares video footage of harsh driving. Watch video clips on desktops and mobile devices or download and save them. 
  • Field Service and Scheduling: 
    • Smart Scheduling: The drag-and-drop calendar helps schedule technician appointments using AI-powered suggestions based on location, skill set, experience and availability. 
    • Job Management: Feed and manage customer data and job information such as contact info, address and job type. 
    • Multi-technicians and Visits: Schedule jobs requiring multiple visits or technicians in a few clicks. 
    • Notifications: Notifies about unseen jobs and sends prompt alerts regarding delays. 
    • Technician Status: Access individual worker information, including jobs scheduled for the day and essential details. Get reports on job status, whether complete or in progress. 
    • Proof of Service: Field staff and technicians can capture customer signatures, photos and job notes using the mobile app on Androids, iPhones and iPads. 
    • Customer Notifications: Send service reminders, confirm appointments and share ETAs over text messages or emails. 
    • Ratings and Reviews: Customers can provide ratings and reviews for technicians and jobs. View technician and company performance based on review patterns and insights on the dashboard. 
  • Compliance Management:  
    • ELD: FMCSA-approved ELD connects with the fleet for automated logging. Commercial drivers can access mobile app support at all times. 
    • DVIR: Offers in-depth DVIR for quick and adequate vehicle inspections on the app. Stay on top of maintenance schedules and address vehicle faults with automatic data synchronization. 
    • HOS: Ensures 395.15-compliant e-logs and avoids driver time violations. Track driver fatigue levels, rest breaks and minimize accidents. 
  • Asset Tracking: Offers suitable GPS-enabled asset tracking devices with long battery life and 3G or 4G connectivity. Choose the equipment to monitor and frequency to receive tracking reports. Provides trackers with IP67 protection to survive and operate in harsh environments. 
  • Marketplace: Integrates with various software for accounting, compliance, supply chain, fuel management and vehicle maintenance, such as Trimble, Fleetio, AmeriFuel, FourKites, QuickBooks Online and Whip Around. 
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  • Equipment Maintenance: 
    • Automated Maintenance: Automate maintenance routines using inspection reports, real-time equipment diagnostics and custom scheduling capabilities. 
    • Diagnostics: Fleet managers get real-time diagnostic alerts for equipment maintenance and failures. Store and manage all asset records in a single system. 
    • Data Management: Electronically captures maintenance data, including crucial milestones and updates. Access charts with inspections, fault codes and telemetry insights. 
  • Vehicle Tracking Systems: 
    • Real-Time Location: Get a drone view of fleets with pinpointed geographical locations of vehicles. Monitor real-time locations and measure fleet activity from any site. Get notifications on vehicles leaving a geofenced area or during unauthorized usage. 
    • Vehicle Activity Log: Access historical records of vehicle activity and individual driver behavior in a few clicks. Offers in-depth insights into fuel usage, idling, harsh braking, tailgating and overspeeding. 
    • Dispatch and Routing: Manage and dispatch job sheets and track work progress for individual jobs and drivers. Executes turn-by-turn routing and automates client communication with live email and text updates. Capture and save photos and e-signatures as proof of delivery. 
    • Maintenance Planning: Schedule regular maintenance alerts. Identify and execute pre and post-dispatch vehicle inspections. Measures vehicle maintenance expenses. 
    • Integrated Cameras: Offers real-time driver coaching with integrated in-cab warnings. Receive tailgating, overspeeding and seatbelt alerts. Provides video footage of up to four cameras. 
    • Business Insights: Provides natural language processing search, customizable dashboards and reports. Access interactive charts to draw business insights. 
  • Vehicle Tracking Devices: Offers several hardware device options, including solar and battery-powered, self-installed and hardwired. 
  • Inspection Reports: Drivers can complete and share daily fleet inspection reports using an in-vehicle tablet in real time. 
  • ELD: Captures information about vehicle and motor carrier ID, date, time, location, distance traveled, yard moves and engine diagnostic reports. Records and shares driver data, including check-ins and outs, HOS, personal usage and daily record certificates. 
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Product Ranking

#6

among all
Fleet Management Software

#25

among all
Fleet Management Software

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Analyst Rating Summary

76
74
32
50
100
100
78
75
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Compliance
Fleet Management
Fuel Management
Mobile
Fleet Maintenance
Compliance
Fleet Management
Fleet or Asset Tracking and Routing
Fleet Maintenance

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Verizon Connect
Teletrac Navman
+ Add Product + Add Product
Advanced Driver-Assistance Systems (ADAS) Compliance Driver Management Electric Vehicle (EV) Management Fleet Maintenance Fleet Management Fleet Or Asset Tracking And Routing Fleet Safety Fuel Management Mobile 32 100 78 82 89 100 85 79 100 100 50 100 75 23 89 100 90 83 74 83 0 25 50 75 100
7%
33%
60%
29%
36%
35%
100%
0%
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100%
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0%
67%
17%
16%
67%
17%
16%
75%
0%
25%
0%
0%
100%
91%
0%
9%
83%
0%
17%
100%
0%
0%
100%
0%
0%
86%
0%
14%
86%
0%
14%
60%
20%
20%
67%
17%
16%
100%
0%
0%
60%
0%
40%
100%
0%
0%
83%
0%
17%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

0%
0%
100%
0%
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100%
13%
75%
12%
13%
63%
24%

User Sentiment Summary

we're gathering data
Poor User Sentiment 41 reviews
we're gathering data
56%
of users recommend this product

Teletrac Navman has a 'poor' User Satisfaction Rating of 56% when considering 41 user reviews from 1 recognized software review sites.

n/a
2.81 (41)

Awards

SelectHub research analysts have evaluated Verizon Connect and concluded it earns best-in-class honors for Fleet Management, Fuel Management and Mobile.

Fleet Management Award
Fuel Management Award
Mobile Award

SelectHub research analysts have evaluated Teletrac Navman and concluded it earns best-in-class honors for Fleet Management.

Fleet Management Award

Synopsis of User Ratings and Reviews

Real-Time Tracking: Users appreciate the ability to monitor their fleet in real-time, enhancing operational efficiency and response times for customer service.
Route Optimization: The software's route optimization feature is praised for reducing fuel consumption and improving delivery times, which is crucial for businesses aiming to enhance sustainability and customer satisfaction.
Maintenance Alerts: Facility managers find the maintenance alert system invaluable for preventing equipment breakdowns, ensuring vehicles are serviced on time, and reducing costly repairs.
Customizable Reports: The ability to generate customizable reports helps businesses track performance metrics effectively, aiding in decision-making processes and operational improvements.
User-Friendly Interface: Even users with limited technical skills find the platform easy to navigate, making the adoption process smoother for teams.
Comprehensive Dashboard: The dashboard provides a comprehensive overview of fleet operations, including vehicle status and driver behavior, allowing for quick assessments and adjustments.
Enhanced Safety Features: Features like driver behavior monitoring and speed alerts are highly valued for promoting safer driving practices and reducing the risk of accidents.
Scalability: Verizon Connect is suitable for businesses of all sizes, offering scalability that allows companies to expand their fleet management capabilities as they grow.
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Real-Time Tracking: Users appreciate the ability to monitor their fleet in real-time, enhancing route efficiency and ensuring timely deliveries.
Driver Safety Features: The platform's focus on driver safety, including speed alerts and driving behavior monitoring, is highly valued for promoting safer driving practices.
Comprehensive Reporting: Teletrac Navman's detailed reports on vehicle usage, fuel consumption, and driver performance help businesses optimize operations and reduce costs.
User-Friendly Interface: The software's intuitive design and easy navigation are often highlighted, making it accessible for users of all tech levels.
Customizable Alerts: The ability to set up custom alerts for various events, such as unauthorized vehicle use or geofence breaches, offers users greater control and security.
Scalability: Businesses of all sizes find value in Teletrac Navman's scalable solutions, which can grow with their fleet without the need for significant overhauls.
Compliance Management: The platform aids in maintaining compliance with regulations, such as ELD mandates, reducing the risk of fines and penalties.
Customer Support: Many users report positive experiences with Teletrac Navman's customer service team, highlighting their responsiveness and helpfulness in resolving issues.
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Customer Service: Users report challenges in getting timely and effective support from Verizon Connect's customer service team, leading to frustration and unresolved issues.
Technical Issues: Frequent technical problems, such as device malfunctions and software glitches, can disrupt fleet operations and hinder productivity for facility management teams.
Cost: Verizon Connect's pricing structure can be complex and expensive, especially for larger fleets or those requiring advanced features, making it a significant investment for facility management budgets.
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Customer Support: Users have reported challenges in getting timely and effective assistance from Teletrac Navman's customer support team, leading to frustration and unresolved issues.
User Interface: The platform's user interface has been described as clunky and outdated, making it difficult for users to navigate and find the information they need efficiently.
System Stability: Some users have experienced system outages and glitches, which can disrupt fleet operations and cause delays.
Reporting Features: Users have expressed dissatisfaction with the reporting capabilities, finding them to be limited and lacking in customization options.
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Verizon Connect is a facility management software solution that has garnered positive feedback for its user-friendly interface, making it easy for businesses to navigate and manage their facilities efficiently. Users have also highlighted its seamless integration with other business systems, such as enterprise resource planning (ERP) and computer-aided design (CAD) software, which streamlines data flow and enhances operational efficiency. Additionally, Verizon Connect's comprehensive reporting capabilities have been praised, allowing businesses to generate tailored reports based on specific criteria, enabling data analysis and informed decision-making. However, some users have expressed concerns about the software's cost, considering it to be relatively expensive compared to other facility management solutions available in the market. Additionally, there have been reports of limited support for certain features that some businesses may require. Despite these drawbacks, Verizon Connect remains a popular choice for businesses seeking a comprehensive facility management solution, particularly those with multiple locations or those needing to comply with industry regulations. Its ability to track assets and employees across various sites, coupled with its robust reporting features, makes it an ideal choice for businesses with complex facility management needs.

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Teletrac Navman has garnered a mixed bag of user reviews over the past year. Many users appreciate the software's comprehensive feature set, including GPS tracking, fuel management, and driver behavior monitoring. The platform's ability to provide real-time insights into fleet operations is a significant advantage, allowing businesses to optimize routes, reduce fuel consumption, and improve driver safety. For instance, one user highlighted how Teletrac Navman helped them identify and address a recurring issue of drivers taking longer routes than necessary, resulting in substantial cost savings. However, some users have expressed concerns about the software's user interface, finding it somewhat clunky and outdated compared to competitors like Samsara and Verizon Connect. Additionally, while Teletrac Navman offers a wide range of features, some users have reported that certain functionalities, such as reporting and analytics, can be complex and require a steep learning curve. Despite these drawbacks, Teletrac Navman remains a popular choice for businesses with large and diverse fleets due to its scalability and customizability. The software's ability to integrate with other business systems, such as payroll and dispatch, is also a major plus for many users. Overall, Teletrac Navman appears best suited for established companies with complex fleet management needs who value a feature-rich solution and are willing to invest time in learning the system.

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