Verizon Connect vs GPS Insight

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Our analysts compared Verizon Connect vs GPS Insight based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Formerly known as Fleetmatics, Verizon Connect Software offers services and technologies to field and office workers. It assists with fleet tracking, dashcams, field service and scheduling, compliance management, asset tracking, commercial navigation and more. It boosts driver efficiency and saves time through route optimization and roadside assistance capabilities.

Mobile job info and updates enable workers to stay agile and share unified customer data with all employee levels. It provides standard inclusions like document management, auto-scheduling, calendars and third-party integrations.
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GPS Insight offers GPS tracking, smart cameras, field service management, ELD, DVIR, ecosystem and integration solutions. It provides dedicated inclusions for heavy equipment, trailers, ELD users, vehicle and technician managers and administrators.

It boosts ROI and driver and fleet safety with real-time tracking and updates to increase accountability, efficiency and compliance. It provides access to actionable insights and reports to help businesses make smart decisions.
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$20/Vehicle, Monthly
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$15/Vehicle, Monthly
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Enhanced Efficiency: Streamlines operations by automating task assignments and scheduling, reducing manual intervention and saving valuable time.
  • Cost Reduction: Helps in identifying and eliminating inefficiencies in route planning and fuel usage, leading to significant savings on operational costs.
  • Improved Accountability: Offers real-time tracking of vehicles and assets, ensuring employees stay on task and resources are utilized effectively.
  • Better Customer Service: Enables more accurate ETA predictions and faster response times, enhancing customer satisfaction and loyalty.
  • Increased Safety: Monitors driver behavior and vehicle health, promoting safer driving practices and reducing the likelihood of accidents.
  • Data-Driven Decisions: Provides comprehensive reports and analytics, allowing businesses to make informed decisions based on accurate data.
  • Scalability: Adapts to the growing needs of a business, from managing a small fleet to overseeing a vast network of vehicles and assets.
  • Regulatory Compliance: Helps ensure compliance with industry regulations and standards, reducing the risk of fines and legal issues.
  • Asset Optimization: Maximizes the utilization of vehicles and equipment, ensuring they are used efficiently and reducing unnecessary wear and tear.
  • Environmental Sustainability: Supports eco-friendly practices by optimizing routes and reducing fuel consumption, contributing to lower carbon emissions.
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  • Reduce Fuel Cost: Minimize unnecessary fuel consumption and costs by tracking wastage. Helps identify and eliminate unwanted driver behaviors such as unauthorized vehicle usage, fuel frauds, overspeeding, idling and avoiding long dispatch routes. 
  • Optimize Productivity: Monitor and train drivers with GPS-powered tracking from any location. Visibility across the fleet and insightful reports help create strategic plans to improve performance. 
  • Reduce Labor Expense: Ensures better driver accountability with vehicle tracking and HOS tools to calculate productive working hours and minimize unnecessary driver overtimes. 
  • Enhance Safety: Improve driver and fleet safety with real-time fleet tracking and driver behavior monitoring. AI helps analyze road behaviors and alerts drivers during high-risk situations. 
  • Emphasize Sustainability: Minimize carbon footprint with fuel consumption tracking, vehicle maintenance and following shortest routes for dispatches. 
  • Minimize Downtime: Reduce unanticipated vehicle breakdowns and dodge major repairs with customizable maintenance schedules. Identify problem areas in advance and implement a proactive approach. 
  • Improve Customer Satisfaction: Boost customer experiences with quick dispatches, easy billing, prompt emergency responses and verification at job completion. 
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  • Fleet Tracking  
    • Trend Analytics: Use report history to analyze fleet data, support investigations, uncover trends and conclude forecasts. Ensures regular backups and replicates cloud-based data storage. 
    • Integrated Videos: Access harsh driving and accident video footage in real time. Measure event severity to classify and improve driver coaching through unbiased video clips. 
    • HOS: Install hours of service tracking to track authorized driving hours and optimize trip schedules. 
    • Smart Dispatching: Identifies and dispatches the nearest mobile technician with suitable vehicles and skills for jobs. Provides accurate ETAs to customers. Filter dispatches based on distance, tags and attributes. 
    • Asset Tracking: Monitor and handle several equipment types and fully comply with the Association of equipment management professionals (AEMP). 
    • Route History: Replay route history for accurate routes taken on specific days. Gain insights into individual driver behavior and events, including stops, overspeeding and tailgating. 
    • API Integration: Integrates with enterprise solutions, including SAP, through basic web-based APIs like SOAP and REST. 
    • Alerts: Send custom alerts to drivers for harsh braking and idling. Fleet administrators can trigger lower-limit speeding alerts on detecting active vehicle wipers during rains or severe weather conditions. 
    • Custom Maps and Satellite View: Check interactive GIS information like parcel, land grids, sewer and power lines on maps. Receive crucial insights on map locations. Provides satellite imagery with birds eye and streetside views and the latest images. 
    • Asset Search and Utilization: Find tagged groups, locations, drivers and vehicles through the search feature. Automatically updates the map in real time based on searches. Discover equipment and assets yielding better returns to optimize asset utilization. 
    • Collaboration: Offers selective third-party access to view fleet activities. Useful for collaboration during disaster responses, storm recoveries and work order confirmations. 
    • Fuel Card Tracking: Track fuel usage for individual vehicles and fleets. Identifies suspicious entries and frauds through smart algorithms. 
    • Smart Maintenance: Schedule vehicle service alerts for local dealers and in-house service departments to support preventative vehicle maintenance. 
    • Mobile App: Offers live mobile view of assets and vehicles on a map. See route history and vehicle activities, locate drivers and get driver behavior alerts. 
  • Fleet DashCams: Provides a road-facing camera with 720p HD resolution and a driver-facing camera with 120-degree in-cab view and night vision. Captures, classifies and automatically shares video footage of harsh driving. Watch video clips on desktops and mobile devices or download and save them. 
  • Field Service and Scheduling: 
    • Smart Scheduling: The drag-and-drop calendar helps schedule technician appointments using AI-powered suggestions based on location, skill set, experience and availability. 
    • Job Management: Feed and manage customer data and job information such as contact info, address and job type. 
    • Multi-technicians and Visits: Schedule jobs requiring multiple visits or technicians in a few clicks. 
    • Notifications: Notifies about unseen jobs and sends prompt alerts regarding delays. 
    • Technician Status: Access individual worker information, including jobs scheduled for the day and essential details. Get reports on job status, whether complete or in progress. 
    • Proof of Service: Field staff and technicians can capture customer signatures, photos and job notes using the mobile app on Androids, iPhones and iPads. 
    • Customer Notifications: Send service reminders, confirm appointments and share ETAs over text messages or emails. 
    • Ratings and Reviews: Customers can provide ratings and reviews for technicians and jobs. View technician and company performance based on review patterns and insights on the dashboard. 
  • Compliance Management:  
    • ELD: FMCSA-approved ELD connects with the fleet for automated logging. Commercial drivers can access mobile app support at all times. 
    • DVIR: Offers in-depth DVIR for quick and adequate vehicle inspections on the app. Stay on top of maintenance schedules and address vehicle faults with automatic data synchronization. 
    • HOS: Ensures 395.15-compliant e-logs and avoids driver time violations. Track driver fatigue levels, rest breaks and minimize accidents. 
  • Asset Tracking: Offers suitable GPS-enabled asset tracking devices with long battery life and 3G or 4G connectivity. Choose the equipment to monitor and frequency to receive tracking reports. Provides trackers with IP67 protection to survive and operate in harsh environments. 
  • Marketplace: Integrates with various software for accounting, compliance, supply chain, fuel management and vehicle maintenance, such as Trimble, Fleetio, AmeriFuel, FourKites, QuickBooks Online and Whip Around. 
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  • GPS Tracking:  
    • Vehicles: View live and historical fleet locations at all times. Monitor driver behavior and train drivers based on detailed vehicle and driver information. Receive preventative maintenance and vehicle diagnostic alerts. 
    • Trailers: Offers visibility into yard and trailer operations. Monitors asset location and usage, verifies drops and pickups and manages maintenance activities. 
    • Heavy Equipment: Monitor and safeguard assets from ineffective utilization, unauthorized usage and theft. Access in-depth utilization metrics and real-time locations. 
    • Switches and Sensors: Get live alerts and notifications on threshold violations and movement. Monitor asset health and usage and maintain refrigeration temperatures. Protect assets and human resources through Bluetooth-powered communication and remote panic buttons. 
  • Smart Cameras: Captures and saves on-road footage hours. Detects unwanted driver behavior, distractions, overspeeding, driver drowsiness, hard braking and keeps a check on seatbelt compliance and traffic signal violations. Alerts fleet administrators against driver stop sign violations. Monitor and analyze individual and group scores based on several parameters. 
  • Field Service Management:  
    • Scheduling and Dispatch: Schedule jobs to optimize team productivity. View team member activities, availability and work status on a customizable calendar. Offers a map view of job locations and time insights. Assign job technicians based on skillsets and customer locations. 
    • Work Orders and Estimates: Create and track estimates, change lead status and opportunities and make insight-based decisions. Technicians can manage mobile processes, including signatures, notes, sketches, capture photos, create quotes and showcase products and services. 
    • Invoicing and Payments: Customize invoices with company branding, including details like sketches, photos, contact information and logos. Export to PDFs or directly share links with customers. Build customizable product and service catalogs. 
    • Customer Management: Access and manage complete customer information, including audit history, activity notes, billing terms and locations. View the service history of invoices and payments. Manage customers’ schedules and installed equipment in a few clicks. 
    • QuickBooks Integration: Provides two-way synchronized QuickBooks integration that updates online accounts, customer records, invoices and field service management solution with a single entry. 
  • ELD: Track and save HOS details and ensure compliance, including DOT and FMCSA, without manual intervention. Supports tablets and smartphones with Android and Apple operating systems. 
  • DVIR: Offers on-mobile checklist-type forms and automatic reporting. Utilize speech-to-text tools and multi-lingual support. Customize DVIR points based on individuals and vehicle class or types. 
  • Ecosystem: Access a flexible marketplace to partner with automation, AI, business analytics and IoT clients as a white label reseller or a referral/reseller partner. 
  • Integrations: Integrates with various pre-existing business management, load tracking, routing, safety, fleet management and maintenance solutions such as Epicor, ServiceTitan, Jonas construction software, Fleetio and TruckerTools. 
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Product Ranking

#6

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#24

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Analyst Rating Summary

76
69
32
40
100
100
78
62
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Compliance
Fleet Management
Fuel Management
Mobile
Fleet Maintenance
Compliance
Mobile
Fleet Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Verizon Connect
GPS Insight
+ Add Product + Add Product
Advanced Driver-Assistance Systems (ADAS) Compliance Driver Management Electric Vehicle (EV) Management Fleet Maintenance Fleet Management Fleet Or Asset Tracking And Routing Fleet Safety Fuel Management Mobile 32 100 78 82 89 100 85 79 100 100 40 100 62 62 77 87 83 40 77 93 0 25 50 75 100
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7%
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67%
17%
16%
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91%
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9%
83%
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17%
100%
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75%
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25%
86%
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14%
86%
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14%
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20%
20%
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25%
75%
100%
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80%
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20%
100%
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83%
17%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

0%
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100%
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100%
13%
75%
12%
25%
75%
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User Sentiment Summary

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Excellent User Sentiment 312 reviews
we're gathering data
90%
of users recommend this product

GPS Insight has a 'excellent' User Satisfaction Rating of 90% when considering 312 user reviews from 4 recognized software review sites.

n/a
4.6 (14)
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4.5 (99)
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4.5 (198)
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5.0 (1)

Awards

SelectHub research analysts have evaluated Verizon Connect and concluded it earns best-in-class honors for Fleet Management, Fuel Management and Mobile.

Fleet Management Award
Fuel Management Award
Mobile Award

GPS Insight stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Real-Time Tracking: Users appreciate the ability to monitor their fleet in real-time, enhancing operational efficiency and response times for customer service.
Route Optimization: The software's route optimization feature is praised for reducing fuel consumption and improving delivery times, which is crucial for businesses aiming to enhance sustainability and customer satisfaction.
Maintenance Alerts: Facility managers find the maintenance alert system invaluable for preventing equipment breakdowns, ensuring vehicles are serviced on time, and reducing costly repairs.
Customizable Reports: The ability to generate customizable reports helps businesses track performance metrics effectively, aiding in decision-making processes and operational improvements.
User-Friendly Interface: Even users with limited technical skills find the platform easy to navigate, making the adoption process smoother for teams.
Comprehensive Dashboard: The dashboard provides a comprehensive overview of fleet operations, including vehicle status and driver behavior, allowing for quick assessments and adjustments.
Enhanced Safety Features: Features like driver behavior monitoring and speed alerts are highly valued for promoting safer driving practices and reducing the risk of accidents.
Scalability: Verizon Connect is suitable for businesses of all sizes, offering scalability that allows companies to expand their fleet management capabilities as they grow.
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User Friendly: Offers comprehensive and easy-to-use tools, according to 90% of users who mention its interface and features.
Customer Service: About 93% of users who reviewed this pro say their service agents provide quick solutions and technical information.
Installation: About 88% of users who mentioned this pro said it’s easy to install and adapt within the company by on-field and off-field staff.
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Customer Service: Users report challenges in getting timely and effective support from Verizon Connect's customer service team, leading to frustration and unresolved issues.
Technical Issues: Frequent technical problems, such as device malfunctions and software glitches, can disrupt fleet operations and hinder productivity for facility management teams.
Cost: Verizon Connect's pricing structure can be complex and expensive, especially for larger fleets or those requiring advanced features, making it a significant investment for facility management budgets.
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Tracking and Updates: According to most users, harsh weather conditions significantly affect fleet location accuracy and slow down live location updates.
Hardware Issues: According to more than 88% of users who reviewed this con, hardware glitches result in faulty ELD implementation.
Reporting: About all users who mentioned this con said their technician activity reports are complicated to understand.
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Verizon Connect is a facility management software solution that has garnered positive feedback for its user-friendly interface, making it easy for businesses to navigate and manage their facilities efficiently. Users have also highlighted its seamless integration with other business systems, such as enterprise resource planning (ERP) and computer-aided design (CAD) software, which streamlines data flow and enhances operational efficiency. Additionally, Verizon Connect's comprehensive reporting capabilities have been praised, allowing businesses to generate tailored reports based on specific criteria, enabling data analysis and informed decision-making. However, some users have expressed concerns about the software's cost, considering it to be relatively expensive compared to other facility management solutions available in the market. Additionally, there have been reports of limited support for certain features that some businesses may require. Despite these drawbacks, Verizon Connect remains a popular choice for businesses seeking a comprehensive facility management solution, particularly those with multiple locations or those needing to comply with industry regulations. Its ability to track assets and employees across various sites, coupled with its robust reporting features, makes it an ideal choice for businesses with complex facility management needs.

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GPS Insight is a comprehensive solution offering GPS tracking, smart cameras, field service and compliance management solutions to businesses of all sizes. It's a great option for those looking for a simple solution, with easy installation and helpful customer service. Reporting, hardware glitches and unreliable tracking updates are some issues commonly encountered by users. In a nutshell, companies looking for an economic system that offers extensive features can give it a try.

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