Verizon Connect vs Motive

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Our analysts compared Verizon Connect vs Motive based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Formerly known as Fleetmatics, Verizon Connect Software offers services and technologies to field and office workers. It assists with fleet tracking, dashcams, field service and scheduling, compliance management, asset tracking, commercial navigation and more. It boosts driver efficiency and saves time through route optimization and roadside assistance capabilities.

Mobile job info and updates enable workers to stay agile and share unified customer data with all employee levels. It provides standard inclusions like document management, auto-scheduling, calendars and third-party integrations.
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Motive (formerly KeepTruckin) is a fleet operations platform that offers hardware and software modules to track and manage fleets. The integrated approach helps users boost the safety, profitability and productivity of their daily tasks.

It offers real-time vehicle tracking, utilization and inspection, including driver coaching modules to streamline and optimize fleet operations management. It also provides service and diagnostic reminders for vehicles that help lower maintenance costs and avoid vehicle breakdowns.

Key capabilities include fleet tracking, telematics, compliance management, fuel management, fleet maintenance, driver monitoring and IFTA reporting. A driver app helps connect to the main interface via Bluetooth.

It’s suitable for businesses of all sizes that manage fleets of vehicles. Users can opt for a free trial and demo before implementation. Its pricing starts from $35 per vehicle per month.

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$20/Vehicle, Monthly
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$35/Vehicle, Monthly
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Enhanced Efficiency: Streamlines operations by automating task assignments and scheduling, reducing manual intervention and saving valuable time.
  • Cost Reduction: Helps in identifying and eliminating inefficiencies in route planning and fuel usage, leading to significant savings on operational costs.
  • Improved Accountability: Offers real-time tracking of vehicles and assets, ensuring employees stay on task and resources are utilized effectively.
  • Better Customer Service: Enables more accurate ETA predictions and faster response times, enhancing customer satisfaction and loyalty.
  • Increased Safety: Monitors driver behavior and vehicle health, promoting safer driving practices and reducing the likelihood of accidents.
  • Data-Driven Decisions: Provides comprehensive reports and analytics, allowing businesses to make informed decisions based on accurate data.
  • Scalability: Adapts to the growing needs of a business, from managing a small fleet to overseeing a vast network of vehicles and assets.
  • Regulatory Compliance: Helps ensure compliance with industry regulations and standards, reducing the risk of fines and legal issues.
  • Asset Optimization: Maximizes the utilization of vehicles and equipment, ensuring they are used efficiently and reducing unnecessary wear and tear.
  • Environmental Sustainability: Supports eco-friendly practices by optimizing routes and reducing fuel consumption, contributing to lower carbon emissions.
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  • Enhance Driver Safety: Prevent road accidents through AI-powered safety solutions. Reduce false detections and alerts with advanced AI dash cams and in-vehicle notifications.
  • Facilitate Driver Coaching: Access to customized driver coaching modules. Analyze and derive insights from individual driver video recordings with the in-house safety workforce.
  • Reduce Idling Time: Analyze Motive data to identify excessive idling by driver or vehicle. Take action with coaching or route optimization to reduce idling time.
  • Optimize Fuel Efficiency: Save up to 10% on fuel costs annually with an AI-driver fuel program. Support smart decision-making with access to fuel trends, efficiency factors and driver insights such as idle time, over RPM and hard braking.
  • Facilitate Maintenance: Reduce vehicle repairs and improve fleet uptime by supporting a proactive approach to vehicle maintenance.
  • Save Time: Eliminate manual data entry and save time spent on compliance tasks by generating automated reports.
  • Simplifie Workflows: Handle and streamline tasks end-to-end by integrating HoS with GPS data, live dispatch updates and quick documentation.
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  • Fleet Tracking  
    • Trend Analytics: Use report history to analyze fleet data, support investigations, uncover trends and conclude forecasts. Ensures regular backups and replicates cloud-based data storage. 
    • Integrated Videos: Access harsh driving and accident video footage in real time. Measure event severity to classify and improve driver coaching through unbiased video clips. 
    • HOS: Install hours of service tracking to track authorized driving hours and optimize trip schedules. 
    • Smart Dispatching: Identifies and dispatches the nearest mobile technician with suitable vehicles and skills for jobs. Provides accurate ETAs to customers. Filter dispatches based on distance, tags and attributes. 
    • Asset Tracking: Monitor and handle several equipment types and fully comply with the Association of equipment management professionals (AEMP). 
    • Route History: Replay route history for accurate routes taken on specific days. Gain insights into individual driver behavior and events, including stops, overspeeding and tailgating. 
    • API Integration: Integrates with enterprise solutions, including SAP, through basic web-based APIs like SOAP and REST. 
    • Alerts: Send custom alerts to drivers for harsh braking and idling. Fleet administrators can trigger lower-limit speeding alerts on detecting active vehicle wipers during rains or severe weather conditions. 
    • Custom Maps and Satellite View: Check interactive GIS information like parcel, land grids, sewer and power lines on maps. Receive crucial insights on map locations. Provides satellite imagery with birds eye and streetside views and the latest images. 
    • Asset Search and Utilization: Find tagged groups, locations, drivers and vehicles through the search feature. Automatically updates the map in real time based on searches. Discover equipment and assets yielding better returns to optimize asset utilization. 
    • Collaboration: Offers selective third-party access to view fleet activities. Useful for collaboration during disaster responses, storm recoveries and work order confirmations. 
    • Fuel Card Tracking: Track fuel usage for individual vehicles and fleets. Identifies suspicious entries and frauds through smart algorithms. 
    • Smart Maintenance: Schedule vehicle service alerts for local dealers and in-house service departments to support preventative vehicle maintenance. 
    • Mobile App: Offers live mobile view of assets and vehicles on a map. See route history and vehicle activities, locate drivers and get driver behavior alerts. 
  • Fleet DashCams: Provides a road-facing camera with 720p HD resolution and a driver-facing camera with 120-degree in-cab view and night vision. Captures, classifies and automatically shares video footage of harsh driving. Watch video clips on desktops and mobile devices or download and save them. 
  • Field Service and Scheduling: 
    • Smart Scheduling: The drag-and-drop calendar helps schedule technician appointments using AI-powered suggestions based on location, skill set, experience and availability. 
    • Job Management: Feed and manage customer data and job information such as contact info, address and job type. 
    • Multi-technicians and Visits: Schedule jobs requiring multiple visits or technicians in a few clicks. 
    • Notifications: Notifies about unseen jobs and sends prompt alerts regarding delays. 
    • Technician Status: Access individual worker information, including jobs scheduled for the day and essential details. Get reports on job status, whether complete or in progress. 
    • Proof of Service: Field staff and technicians can capture customer signatures, photos and job notes using the mobile app on Androids, iPhones and iPads. 
    • Customer Notifications: Send service reminders, confirm appointments and share ETAs over text messages or emails. 
    • Ratings and Reviews: Customers can provide ratings and reviews for technicians and jobs. View technician and company performance based on review patterns and insights on the dashboard. 
  • Compliance Management:  
    • ELD: FMCSA-approved ELD connects with the fleet for automated logging. Commercial drivers can access mobile app support at all times. 
    • DVIR: Offers in-depth DVIR for quick and adequate vehicle inspections on the app. Stay on top of maintenance schedules and address vehicle faults with automatic data synchronization. 
    • HOS: Ensures 395.15-compliant e-logs and avoids driver time violations. Track driver fatigue levels, rest breaks and minimize accidents. 
  • Asset Tracking: Offers suitable GPS-enabled asset tracking devices with long battery life and 3G or 4G connectivity. Choose the equipment to monitor and frequency to receive tracking reports. Provides trackers with IP67 protection to survive and operate in harsh environments. 
  • Marketplace: Integrates with various software for accounting, compliance, supply chain, fuel management and vehicle maintenance, such as Trimble, Fleetio, AmeriFuel, FourKites, QuickBooks Online and Whip Around. 
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  • ELD Compliance: Simplify ELD compliance with FMCSA registration. Pass DOT audit checks with violation alerts and automatic log audit procedures. Drivers can focus on driving and get real-time HOS violation alerts. Use the system in remote locations without a network.
  • Vehicle Tracking: Access GPS-enabled driver and vehicle tracking capabilities from any location. Get live updates and insights into fleets about vehicle destinations, fault codes, directions and speed. Share ETAs with customers to improve visibility and customer satisfaction and avoid unnecessary check-in calls.
  • Smart Dashcam: Access AI videos to identify risky driver behavior that requires supportive evidence-based driver coaching. Create, store and manage videos that can act as evidence and help avoid false claims during accidents.
  • IFTA Reporting: Automate tax reporting and minimize the administrative burden associated with manual fuel tax calculations. Reduce the chances of human errors and inconsistencies. Add fuel receipts from CSV files by fuel vendors using the app from any location.
  • Safety and Coaching: Identify unwanted driver behavior and avoid accidents with personalized self-coaching based on captured videos. Enable managers to use driver scores to reward and encourage best-performing drivers.
  • Vehicle Utilization: Automatically spot idling vehicles. Access a comprehensive dashboard with utilization rates based on terminal groups, drivers or vehicles.
  • Asset Tracking: Enable trailer and asset tracking in real time using an asset gateway. Access historical and live location information to avoid yard hunts, vehicle misuse and thefts. Improve customer experiences with automated geofence status alerts.
  • Inspection and Diagnostic: Provide customizable fleet and equipment inspection forms. Get custom alerts for fleet defects. Administrators can analyze maintenance trends and asset health with advanced reports, detailed vehicle information and inspection history.
  • Messaging Center: Send messages to fleet managers and drivers through the dashboard to simplify communication. Push automatic distraction-free notifications and alerts to drivers when vehicles are at rest. Broadcast messages to multiple drivers at once that include delivery and read receipts.
  • Driver Workflow Management: Access a driver app for dispatch assistance. An intuitive interface with step-by-step instructions helps streamline driver operations. Check tasks automatically on the app after drivers reach specified locations.
  • Open API: Provide free access to developer accounts to integrate solutions with pre-existing operations, workflows and platforms. Deliver end-to-end assistance with the self-developer portal.
  • App Marketplace: Get several apps, including Uber Freights, Convoy, Sentry, RoseRocket, ProTransport and more.
  • Facility Insights: Gain in-depth warehouse details, including time of arrival, average vehicle dwell time, total stops, address and carrier reviews to streamline vehicle scheduling tasks.
  • Wifi Hotspot: Drivers can access an instant 4G LTE hotspot in vehicles. Share HOS, event and vehicle information in real time.
  • Smart Load Board: Use tailored recommendations to match suitable loads. Select from a list of 1000+ loads from verified brokers with details like weight, commodities and rates.
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Product Ranking

#6

among all
Fleet Management Software

#36

among all
Fleet Management Software

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Analyst Rating Summary

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66
32
36
100
100
78
64
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Compliance
Fleet Management
Fuel Management
Mobile
Fleet Maintenance
Compliance
Fleet Management
Fleet or Asset Tracking and Routing
Fuel Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Verizon Connect
Motive
+ Add Product + Add Product
Advanced Driver-Assistance Systems (ADAS) Compliance Driver Management Electric Vehicle (EV) Management Fleet Maintenance Fleet Management Fleet Or Asset Tracking And Routing Fleet Safety Fuel Management Mobile 32 100 78 82 89 100 85 79 100 100 36 100 64 0 78 100 98 43 90 83 0 25 50 75 100
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33%
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46%
100%
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67%
17%
16%
50%
17%
33%
75%
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91%
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86%
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14%
100%
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33%
17%
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80%
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20%
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83%
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17%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

0%
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100%
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100%
13%
75%
12%
13%
50%
37%

User Sentiment Summary

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Great User Sentiment 2439 reviews
we're gathering data
89%
of users recommend this product

Motive has a 'great' User Satisfaction Rating of 89% when considering 2439 user reviews from 4 recognized software review sites.

n/a
4.4 (587)
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4.5 (1629)
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4.0 (71)
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4.3 (152)

Awards

SelectHub research analysts have evaluated Verizon Connect and concluded it earns best-in-class honors for Fleet Management, Fuel Management and Mobile.

Fleet Management Award
Fuel Management Award
Mobile Award

SelectHub research analysts have evaluated Motive and concluded it earns best-in-class honors for Fleet Management.

Fleet Management Award

Synopsis of User Ratings and Reviews

Real-Time Tracking: Users appreciate the ability to monitor their fleet in real-time, enhancing operational efficiency and response times for customer service.
Route Optimization: The software's route optimization feature is praised for reducing fuel consumption and improving delivery times, which is crucial for businesses aiming to enhance sustainability and customer satisfaction.
Maintenance Alerts: Facility managers find the maintenance alert system invaluable for preventing equipment breakdowns, ensuring vehicles are serviced on time, and reducing costly repairs.
Customizable Reports: The ability to generate customizable reports helps businesses track performance metrics effectively, aiding in decision-making processes and operational improvements.
User-Friendly Interface: Even users with limited technical skills find the platform easy to navigate, making the adoption process smoother for teams.
Comprehensive Dashboard: The dashboard provides a comprehensive overview of fleet operations, including vehicle status and driver behavior, allowing for quick assessments and adjustments.
Enhanced Safety Features: Features like driver behavior monitoring and speed alerts are highly valued for promoting safer driving practices and reducing the risk of accidents.
Scalability: Verizon Connect is suitable for businesses of all sizes, offering scalability that allows companies to expand their fleet management capabilities as they grow.
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Easy-to-Use: Its user interface is straightforward to navigate and use features, according to about 100% of reviewers.
ELD Capabilities: According to 80% of users who reviewed this pro, the ELD features are a great tool, especially for recording HOS and ensuring regulatory compliance.
Customer Support: About all of the users who mentioned this pro said their technical support team is professional and helpful.
Installation: Nearly all users said that the initial system setup is quick and simple.
Pricing: According to most users who reviewed this aspect, the product is reasonably priced compared with its other solutions offering similar features.
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Customer Service: Users report challenges in getting timely and effective support from Verizon Connect's customer service team, leading to frustration and unresolved issues.
Technical Issues: Frequent technical problems, such as device malfunctions and software glitches, can disrupt fleet operations and hinder productivity for facility management teams.
Cost: Verizon Connect's pricing structure can be complex and expensive, especially for larger fleets or those requiring advanced features, making it a significant investment for facility management budgets.
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Challenging Edits: It is challenging to edit on and off duty and driving time errors, according to most reviews that mention this aspect.
Internet Setup: According to 100% of users who reviewed this con, the vendor should offer better connectivity options with their setup tablet.
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Verizon Connect is a facility management software solution that has garnered positive feedback for its user-friendly interface, making it easy for businesses to navigate and manage their facilities efficiently. Users have also highlighted its seamless integration with other business systems, such as enterprise resource planning (ERP) and computer-aided design (CAD) software, which streamlines data flow and enhances operational efficiency. Additionally, Verizon Connect's comprehensive reporting capabilities have been praised, allowing businesses to generate tailored reports based on specific criteria, enabling data analysis and informed decision-making. However, some users have expressed concerns about the software's cost, considering it to be relatively expensive compared to other facility management solutions available in the market. Additionally, there have been reports of limited support for certain features that some businesses may require. Despite these drawbacks, Verizon Connect remains a popular choice for businesses seeking a comprehensive facility management solution, particularly those with multiple locations or those needing to comply with industry regulations. Its ability to track assets and employees across various sites, coupled with its robust reporting features, makes it an ideal choice for businesses with complex facility management needs.

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Motive is a robust and scalable fleet management solution that empowers businesses to optimize fleet operations and prioritize driver safety. Its adaptable interface, ELD, customer support, installation and pricing make it stand out from its competitors like Geotab, Fleetio and Samsara.GPS tracking provides a comprehensive view of fleet activity, including vehicle location, driver behavior and estimated arrival times. This empowers data-driven decision-making and improves customer service. Automating manual tasks like route planning, dispatch and driver logs reduces human error and frees up valuable time for drivers and dispatchers.It also offers hardware modules like AI dashcams and ELD devices. Users can install them in vehicles to better monitor and track performance. In-vehicle monitoring enables proactive driver coaching, helping address risky behaviors and fostering a safety-focused culture.The platform caters to businesses of all sizes seeking to streamline fleet operations, improve driver performance and gain valuable insights into their fleet activity. Its scalability makes it suitable for both growing businesses and established fleets with complex needs.While the platform is easy to use, implementing advanced features might require some initial setup time. However, the long-term benefits of efficiency, safety and cost savings make it a worthwhile investment.

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