Home > Fleet Management Software > Towbook > Towbook vs Webfleet

Towbook vs Webfleet

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Our analysts compared Towbook vs Webfleet based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
Towbook Software Tool
SelectHub Award Winner
Webfleet Software Tool
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Product Basics

Towbook, a SaaS solution, provides towing companies with payroll, private property, impounds and dispatch management inclusions. Its capabilities include digital dispatch and email processing, GPS tracking, vehicle inventory management, equipment inspections, driver check-ins and QuickBooks integration.

Users can access on-demand driver commissions, analyze driver behavior and truck volume and save time on sales tax reporting from a single location. It is accessible on Android and iOS devices.
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Webfleet, earlier known as TomTom Telematics, offers cloud-based tools for passenger transport, trucks, LCVs, EVs, trailers and powered assets. It provides inclusions for asset and vehicle tracking, driver identification, professional navigation and traffic, business integrations, green and safe driving, workflow management and fleet optimization. It enables business and fleet administrators to monitor vehicles, optimize routes, increase safety and reduce operational costs.
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$49 Monthly
Free Trial is available →
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Tailored to your specific needs
$23.95 Monthly
Free Trial is available →
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Comprehensive Tools: Offers easy access to tools to run dispatch operations such as invoicing, inventory, dispatching, auctions, liens and GPS tracking within a single user dashboard. 
  • Simplifies Communication: Enables drivers to check in and out through the mobile app, complete asset inspection reports and share with managers for assessment in a few clicks. Drivers can accept calls directly on the mobile app. 
  • Reduces Workload: Save time and effort with advanced accounting tools, customizable automated workflows, digitized invoice sharing and payment import. Eliminates double-entry in accounting with QuickBooks integration. 
  • Improve Safety: Enhance driver and vehicle safety with live GPS-enabled tracking updates on the mobile app for Android and iOS users. 
  • 30-day Free Trial: Access a free 30-day trial with a comprehensive feature set without sharing credit card details or signing contracts and bonds. 
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  • Stay Informed: Assign tasks to nearest drivers and get notified before EVs reach critical battery levels with live monitoring and accessible updates on the go. 
  • Save Time: Remove redundant tasks and operations to leave more time to focus on core business areas. 
  • Reduce Workload: Decrease manual work and administration with automated workflows and reporting. Keeps administrators informed about vehicle location and order status in real time. 
  • Improves Driving Behavior: Encourage correct driving practices with real-time tracking and identifying unwanted driver behavior before they turn into unexpected challenges. 
  • Fuel Savings: Save fuel costs with better planning based on in-depth insights and real-time fleet tracking data. 
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  • Digital Dispatch and Email Processing: Perform and manage all dispatch functions with a single dashboard in real time. Users can take and assign calls, manage vehicle inventory and track job progress with one click. 
  • GPS Tracking: Enables GPS-powered driver and vehicle tracking on the mobile app. Partnered with several GPS solutions such as U.S. Fleet Tracking, Webfleet solutions, DriverLocate and AT&T Fleet Complete. 
  • Inventory Management: Create records and manage stored vehicle inventory through the Impound manager. Ensures compliance with state letter regulations and offers integration with Auto Data Direct. 
  • App Support: Offers end-to-end device support on Android and iOS devices for easy feature access from any location at all times. 
  • Equipment Inspections: Capture driver check-ins and outs around the clock. Drivers can fill in equipment and asset inspection reports and automatically share them for managerial review. 
  • Data Capture and Management: Allows drivers to update their status, attach geocoded images with calls, use GPS coordinates to update call locations, gather customer signatures and specify payment methods. 
  • Billing and Payment Import: Submit invoices to motor clubs directly from the dashboard for quick payment processing. Turn on the payment import feature to access complete payment information and automatically update the status on receipts. 
  • Accounting Workflow: Advanced accounting tools help manage and categorize billed, paid and unpaid invoices. Generate bulk statements for accounts and share them with customers by mail or emails. 
  • Comprehensive Reporting: Offers detailed insights into company performance, including income and revenue generated within a specified time. Analyze truck and driver volume and view driver commissions on demand. Automatically tracks sales tax and generates annual reports. 
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  • Fleet Management: Manage fleets, including busses, trucks, cars and vans, using several tools. 
  • Vehicle Tracking: Key features include live vehicle tracking and informative tracing. Receive instant alerts and notifications with a mileage registering logbook and dedicated Tachograph Manager. 
  • Fleet Optimization: Access a comprehensive dashboard, including real-time data updates and extensive reports. Receive notifications for order status updates, vehicle maintenance and vehicles moving outside a geofenced area. 
  • Workflow Management: Automatically manage order and job workflow operations. Offers dynamic dispatching tools. Facilitates work time registration and planning with TomTom traffic insights to share accurate ETAs with clients and customers. 
  • Green and Safe Driving: Offers direct driver feedback and predictive suggestions to improve driver behavior. Access historical and real-time fuel emission and consumption insights. Get notified of vehicle issues based on live mileage information. 
  • Business Integration: Provides seamless integration with pre-existing third-party tools like Cartright, Parkd, FleetCheck, EasyTrans and AdvanceDispatch. 
  • Mileage Tracking: Records trip data automatically and ensures HMRC compliance. View driver scores and trip and company details from any location. 
  • Navigation and Traffic: Receive accurate traffic information and choose faster routes and ETAs. Factors vehicle types, weight, size and speed to create optimized fleet routes. 
  • Digital Tachograph: Records details such as journey distance, speed and time through a digital tachograph fitted with vehicles. Analyze driver card and vehicle information regularly. 
  • Asset Tracking: Gain visibility into vehicle and asset locations and information on maps. Prevent vehicle thefts through prompt alerts on detecting unauthorized movements. 
  • Electric Vehicles: Monitor EVs and ICE vehicles. Plan job dispatches based on EV charge information. Receive updates and notifications for real-time charge levels and view charging points using the map feature. 
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Product Ranking

#4

among all
Fleet Management Software

#55

among all
Fleet Management Software

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User Sentiment Summary

Excellent User Sentiment 157 reviews
Great User Sentiment 71 reviews
98%
of users recommend this product

Towbook has a 'excellent' User Satisfaction Rating of 98% when considering 157 user reviews from 3 recognized software review sites.

82%
of users recommend this product

Webfleet has a 'great' User Satisfaction Rating of 82% when considering 71 user reviews from 3 recognized software review sites.

4.8 (2)
2.5 (2)
4.86 (78)
4.09 (35)
4.9 (77)
4.2 (34)

Awards

Towbook stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Technical Assistance: According to all of the users who mentioned customer support, their support assistance is ready-to-assist, prompt and helpful.
Usability: According to 100% of users who reviewed this pro, the software is user-friendly and allows multiple user access.
Customization: About 90% of users who mentioned this pro said the software allows a broad scope of customization, especially for electronic dispatches.
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Extensive Features: Most users say that it offers a comprehensive suite of features.
Driver Tracking: According to more than 60% of users who reviewed this aspect, it supports an accurate view of vehicles and tracks driver location and speed in a simplified dashboard.
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Infrequent Crashes: Halts daily operations due to sudden software crashes, according to 100% of users who mentioned this aspect.
GPS Tracker: According to more than 80% of users who reviewed this con, the tracker updates are not always accurate.
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Customer Support: Their customer support is unhelpful and can take days to respond, according to more than 75% of users who reviewed this aspect.
Challenging Installation: According to all users who reviewed this con, the initial setup is slow and cumbersome.
High Pricing: Most users who mentioned this con said that the software isn’t easy on the pocket.
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Towbook is a cloud-based solution that serves towing and transportation companies with invoicing, impounds, dispatching and related functionalities. According to users who’ve tried this product, their GPS tracker provides inaccurate results occasionally. Software lags and crashes are another con witnessed by users.Technical assistance is unanimously appreciated, along with its simple user interface. Its customizability is another worthy pro of the tool. In short, businesses looking for a comprehensive dispatch tool that’s easy to learn and offers reliable support assistance can give it a try.

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Webfleet is a cloud and SaaS tool that offers telematics inclusions to businesses of all sizes. User reviews suggest that it provides an extensive set of features, eliminating the need for multiple solutions. The driver and vehicle tracking tool is another noteworthy offering. However, companies looking for a software that’s simple to install with responsive customer support may want to reconsider. Additionally, its pricing is higher than most competitors offering similar features and services.

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Screenshots

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