Home > Fleet Management Software > Towbook > Towbook vs Route4Me

Towbook vs Route4Me

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Our analysts compared Towbook vs Route4Me based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
Towbook Software Tool
SelectHub Award Winner
Route4Me Software Tool
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Product Basics

Towbook, a SaaS solution, provides towing companies with payroll, private property, impounds and dispatch management inclusions. Its capabilities include digital dispatch and email processing, GPS tracking, vehicle inventory management, equipment inspections, driver check-ins and QuickBooks integration.

Users can access on-demand driver commissions, analyze driver behavior and truck volume and save time on sales tax reporting from a single location. It is accessible on Android and iOS devices.
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Route4Me is a cloud-based solution that enables small-sized businesses to build, manage and optimize route planning, save time and increase ROI. It allows users to automate planning for effective routes, track in-route progress for drivers and access detailed reports in real time.

It lets users upload customer information, including the region and time when they need to be visited. It offers a 7-day free trial without payment credentials or hidden charges. Users can access it on Android, iOS, iPad and web browsers.
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$49 Monthly
Free Trial is available →
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Tailored to your specific needs
$40/User, Monthly
Free Trial is available →
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Tailored to your specific needs
Small 
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Medium 
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Large 
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Small 
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Medium 
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Large 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Comprehensive Tools: Offers easy access to tools to run dispatch operations such as invoicing, inventory, dispatching, auctions, liens and GPS tracking within a single user dashboard. 
  • Simplifies Communication: Enables drivers to check in and out through the mobile app, complete asset inspection reports and share with managers for assessment in a few clicks. Drivers can accept calls directly on the mobile app. 
  • Reduces Workload: Save time and effort with advanced accounting tools, customizable automated workflows, digitized invoice sharing and payment import. Eliminates double-entry in accounting with QuickBooks integration. 
  • Improve Safety: Enhance driver and vehicle safety with live GPS-enabled tracking updates on the mobile app for Android and iOS users. 
  • 30-day Free Trial: Access a free 30-day trial with a comprehensive feature set without sharing credit card details or signing contracts and bonds. 
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  • Optimize Routes: Automatically provides the best routes for dispatches in a few minutes. Upload spreadsheets with order details and customer information from anywhere. 
  • Boost ROI: Maximize profit margins with efficient route planning. Save up to 35% on fuel costs through automated plans and workflows. 
  • Database Access: Create and manage customer databases, including order, phone and address information conveniently. View and control dashboards in real time. 
  • Improve Driver Safety: Prevents driver and fleet accidents and getting stuck in traffic with rough weather condition, sunrise and sunset warnings. 
  • Seven-Day Free Trial: Offers a free product trial for seven days to enable stakeholders to make an informed decision. Requires no payment credentials, contracts, special hardware or hidden charges. 
  • Customer Satisfaction: Enhance customer experiences with live status updates and ETAs. Administrators can define data-specific access for information shared with customers. 
  • Informed Decision Making: Review detailed insights and identify and anticipate bottlenecks in advance. Real-time data access equips administrators to make smarter decisions. 
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  • Digital Dispatch and Email Processing: Perform and manage all dispatch functions with a single dashboard in real time. Users can take and assign calls, manage vehicle inventory and track job progress with one click. 
  • GPS Tracking: Enables GPS-powered driver and vehicle tracking on the mobile app. Partnered with several GPS solutions such as U.S. Fleet Tracking, Webfleet solutions, DriverLocate and AT&T Fleet Complete. 
  • Inventory Management: Create records and manage stored vehicle inventory through the Impound manager. Ensures compliance with state letter regulations and offers integration with Auto Data Direct. 
  • App Support: Offers end-to-end device support on Android and iOS devices for easy feature access from any location at all times. 
  • Equipment Inspections: Capture driver check-ins and outs around the clock. Drivers can fill in equipment and asset inspection reports and automatically share them for managerial review. 
  • Data Capture and Management: Allows drivers to update their status, attach geocoded images with calls, use GPS coordinates to update call locations, gather customer signatures and specify payment methods. 
  • Billing and Payment Import: Submit invoices to motor clubs directly from the dashboard for quick payment processing. Turn on the payment import feature to access complete payment information and automatically update the status on receipts. 
  • Accounting Workflow: Advanced accounting tools help manage and categorize billed, paid and unpaid invoices. Generate bulk statements for accounts and share them with customers by mail or emails. 
  • Comprehensive Reporting: Offers detailed insights into company performance, including income and revenue generated within a specified time. Analyze truck and driver volume and view driver commissions on demand. Automatically tracks sales tax and generates annual reports. 
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  • Route Tracking: Offers GPS-enabled route tracking capabilities accessible from anywhere. Supports Android and iOS devices. Facilitates vehicle and driver behavior inspection and provides insights into fatigue levels and customer location. 
  • Last Mile Geofencing: Creates automatic virtual parameters around dispatch destinations to record driver arrival and departure. Enables mobile workforce to upload images, audio recordings or videos to record last-mile progress. 
  • Offline Features: Allows users to check, route, map and navigate without internet connectivity after synchronizing route optimization with the driver’s device. Drivers can message and share images, signatures and notes in better signal strength. 
  • Multiple Views: Offers access to multiple users as per login control. Administrators can control and check what users see and share on the app. 
  • Voice-Guided Navigation: Provides turn-by-turn audio directions to facilitate driving without distractions. Includes route planning capabilities. 
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Product Ranking

#4

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#27

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User Sentiment Summary

Excellent User Sentiment 157 reviews
Great User Sentiment 567 reviews
98%
of users recommend this product

Towbook has a 'excellent' User Satisfaction Rating of 98% when considering 157 user reviews from 3 recognized software review sites.

88%
of users recommend this product

Route4Me has a 'great' User Satisfaction Rating of 88% when considering 567 user reviews from 3 recognized software review sites.

4.8 (2)
3.8 (5)
4.86 (78)
4.42 (311)
4.9 (77)
4.4 (251)

Awards

Towbook stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Technical Assistance: According to all of the users who mentioned customer support, their support assistance is ready-to-assist, prompt and helpful.
Usability: According to 100% of users who reviewed this pro, the software is user-friendly and allows multiple user access.
Customization: About 90% of users who mentioned this pro said the software allows a broad scope of customization, especially for electronic dispatches.
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Driver Routes and Tracking: The system can create routes with multiple stops in a few clicks, according to most users who reviewed this pro.
Customer Assistance: About 100% of users who reviewed this pro said their support is prompt and effective at all times.
User Interface: About all users who mentioned this pro said that the solution is fairly easy-to-use even when on the road.
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Infrequent Crashes: Halts daily operations due to sudden software crashes, according to 100% of users who mentioned this aspect.
GPS Tracker: According to more than 80% of users who reviewed this con, the tracker updates are not always accurate.
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Notification Emails: Automated updates via emails lag and sometimes stop, according to most users.
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Towbook is a cloud-based solution that serves towing and transportation companies with invoicing, impounds, dispatching and related functionalities. According to users who’ve tried this product, their GPS tracker provides inaccurate results occasionally. Software lags and crashes are another con witnessed by users.Technical assistance is unanimously appreciated, along with its simple user interface. Its customizability is another worthy pro of the tool. In short, businesses looking for a comprehensive dispatch tool that’s easy to learn and offers reliable support assistance can give it a try.

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Route4Me is a SaaS web-based route planner that supports all businesses that require logistics and routing solutions. User reviews unanimously indicate that its driver routing and tracking are excellent. Their support assistance and an easy-to-use interface add to the list of its noteworthy features. Email notification lags are a downside suggested by reviews. To sum up, the pros outdo the cons, making it a good routing solution.

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Screenshots

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