Towbook vs Momentum

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Our analysts compared Towbook vs Momentum based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Momentum Software Tool

Product Basics

Towbook, a SaaS solution, provides towing companies with payroll, private property, impounds and dispatch management inclusions. Its capabilities include digital dispatch and email processing, GPS tracking, vehicle inventory management, equipment inspections, driver check-ins and QuickBooks integration.

Users can access on-demand driver commissions, analyze driver behavior and truck volume and save time on sales tax reporting from a single location. It is accessible on Android and iOS devices.
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Momentum offers tools to optimize fleet and equipment management. It provides purpose-built and flexible offerings to small businesses. Its real-time reporting and individual asset monitoring help its users stay in control of their fleet.

Modules like geofencing and fuel management allow the user to manage individual assets at a granular level. The vendor offers a free demo or test gear for users to try before they buy. If any doubts persist, they can return it with no questions asked.
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$49 Monthly
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Tailored to your specific needs
Undisclosed
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Tailored to your specific needs
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Chromebook
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Mobile
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Product Assistance

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Email
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Knowledge Base
24/7 Live Support
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Product Insights

  • Comprehensive Tools: Offers easy access to tools to run dispatch operations such as invoicing, inventory, dispatching, auctions, liens and GPS tracking within a single user dashboard. 
  • Simplifies Communication: Enables drivers to check in and out through the mobile app, complete asset inspection reports and share with managers for assessment in a few clicks. Drivers can accept calls directly on the mobile app. 
  • Reduces Workload: Save time and effort with advanced accounting tools, customizable automated workflows, digitized invoice sharing and payment import. Eliminates double-entry in accounting with QuickBooks integration. 
  • Improve Safety: Enhance driver and vehicle safety with live GPS-enabled tracking updates on the mobile app for Android and iOS users. 
  • 30-day Free Trial: Access a free 30-day trial with a comprehensive feature set without sharing credit card details or signing contracts and bonds. 
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  • Take Free Demo or Test Gear: Take a free demo or order a free GPS telematics device to take test drives and check if the software aligns with required business goals.  
  • Monitor Individual Assets: Use GPS telematics to track maintenance and operating performance before issues arise. Keep track of fuel levels and compare to the miles traveled. Set up monitors to track geolocation exit/entry and receive low battery, speed and disconnection alerts. 
  • Reduce Operating Costs: Track fuel consumption, manage off-duty usage and reduce idle miles to reduce overall operating costs. 
  • Improve Driver Safety: Set alerts for vehicles exceeding defined speed limits. Monitor trucks pulling trailers to ensure safe driving. 
  • Enhance Customer Experience: Deliver technicians to job sites on schedule, and set alerts to know their arrival time. Automate texts and emails to customers enabling them to see when a service vehicle arrives on the job site. 
  • Create Efficient Plans: Manage multiple vehicles in multiple locations. Assign the right tasks to the right tech and drivers. 
  • Access Fleet Data: Leverage web-based services to gain control and track all fleet data by accessing the fleet portal without the need to download or install any apps. 
  • Streamline Hardware: Plug in the telematics device in the vehicle’s diagnostic port and autoload vehicle info with minimal typing. 
  • Optimize Installation: Enjoy a no wiring installation the plug-in connectors. Automatically set up vehicles in the dashboard after plug-in and ignition using the auto-load feature.  
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  • Digital Dispatch and Email Processing: Perform and manage all dispatch functions with a single dashboard in real time. Users can take and assign calls, manage vehicle inventory and track job progress with one click. 
  • GPS Tracking: Enables GPS-powered driver and vehicle tracking on the mobile app. Partnered with several GPS solutions such as U.S. Fleet Tracking, Webfleet solutions, DriverLocate and AT&T Fleet Complete. 
  • Inventory Management: Create records and manage stored vehicle inventory through the Impound manager. Ensures compliance with state letter regulations and offers integration with Auto Data Direct. 
  • App Support: Offers end-to-end device support on Android and iOS devices for easy feature access from any location at all times. 
  • Equipment Inspections: Capture driver check-ins and outs around the clock. Drivers can fill in equipment and asset inspection reports and automatically share them for managerial review. 
  • Data Capture and Management: Allows drivers to update their status, attach geocoded images with calls, use GPS coordinates to update call locations, gather customer signatures and specify payment methods. 
  • Billing and Payment Import: Submit invoices to motor clubs directly from the dashboard for quick payment processing. Turn on the payment import feature to access complete payment information and automatically update the status on receipts. 
  • Accounting Workflow: Advanced accounting tools help manage and categorize billed, paid and unpaid invoices. Generate bulk statements for accounts and share them with customers by mail or emails. 
  • Comprehensive Reporting: Offers detailed insights into company performance, including income and revenue generated within a specified time. Analyze truck and driver volume and view driver commissions on demand. Automatically tracks sales tax and generates annual reports. 
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  • Real-Time Reporting: Keep a closer eye on drivers. Set up text, email or in-app notifications if a vehicle is idle for too long. Download trips and mileage reports into CSV or Excel files to gain deeper insights. 
  • Robust API: Leverage GPS telematics devices to provision, manage and update information over the cloud. Gain access to device data and build telematics into applications using the well-documented API. 
  • Military Grade Security: High-security standards guarantee data security. Enable one-to-one communication, end-to-end encryption and compression for safe data exchange. 
  • Live Tracking: Receive detailed insights and live tracking data for fleet vehicles. See trucks as pins on the map, distance from the site, deviation from the trip and weather reports at the vehicle’s location. 
  • Automated Alerts: Set up and receive automatic text or email alerts to check engine OBD and maintenance issues. Set speed alerts and get a notification in case a driver exceeds it. 
  • Advanced Technology: Get better connectivity at a lower cost and power consumption with LTE Cat-M, resulting in less battery usage. 
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Product Ranking

#4

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Fleet Management Software

#116

among all
Fleet Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Advanced Driver-Assistance Systems (ADAS) Compliance Driver Management Electric Vehicle (EV) Management Fleet Maintenance Fleet Management Fleet Or Asset Tracking And Routing Fleet Safety Fuel Management Mobile 26 46 56 0 48 70 87 37 54 33 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 157 reviews
Great User Sentiment 50 reviews
98%
of users recommend this product

Towbook has a 'excellent' User Satisfaction Rating of 98% when considering 157 user reviews from 3 recognized software review sites.

89%
of users recommend this product

Momentum has a 'great' User Satisfaction Rating of 89% when considering 50 user reviews from 2 recognized software review sites.

4.8 (2)
4.3 (38)
4.86 (78)
n/a
4.9 (77)
4.9 (12)

Awards

Towbook stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Technical Assistance: According to all of the users who mentioned customer support, their support assistance is ready-to-assist, prompt and helpful.
Usability: According to 100% of users who reviewed this pro, the software is user-friendly and allows multiple user access.
Customization: About 90% of users who mentioned this pro said the software allows a broad scope of customization, especially for electronic dispatches.
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Improved Driver Safety: Users appreciate the driver behavior monitoring features, such as harsh braking alerts, which can help improve overall fleet safety.
Real-Time Vehicle Tracking: The ability to see the location of all vehicles in real-time is a major plus for fleet managers, as it allows for better coordination and response times.
Streamlined Maintenance: Momentum helps users stay on top of vehicle maintenance with features like automated reminders and service history tracking, leading to reduced downtime and repair costs.
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Infrequent Crashes: Halts daily operations due to sudden software crashes, according to 100% of users who mentioned this aspect.
GPS Tracker: According to more than 80% of users who reviewed this con, the tracker updates are not always accurate.
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Limited Customization: Users have expressed frustration over the inflexibility of Momentum's settings, particularly when it comes to tailoring the platform to their specific fleet needs. For example, some users have reported difficulties in configuring custom alerts for events like speeding or unauthorized vehicle usage.
Mobile App Functionality: Feedback suggests the mobile app's performance is sometimes unreliable. Users have mentioned experiencing glitches and occasional crashes, impacting their ability to monitor their fleet effectively while on the go.
Customer Support Response Times: A recurring concern from users is the timeliness of customer support. Some have reported delays in getting issues resolved, leading to prolonged downtime and frustration.
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Towbook is a cloud-based solution that serves towing and transportation companies with invoicing, impounds, dispatching and related functionalities. According to users who’ve tried this product, their GPS tracker provides inaccurate results occasionally. Software lags and crashes are another con witnessed by users.Technical assistance is unanimously appreciated, along with its simple user interface. Its customizability is another worthy pro of the tool. In short, businesses looking for a comprehensive dispatch tool that’s easy to learn and offers reliable support assistance can give it a try.

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Is Momentum the driving force behind your fleet's success? Users praise Momentum for its user-friendly interface and granular control over individual assets, allowing them to set up monitors for geolocation, battery levels, speed, and disconnections. This hands-on approach is particularly valuable for businesses that require real-time visibility and proactive management of their assets. For example, users highlight the ability to track fuel consumption and manage off-duty usage as key differentiators that contribute to reduced operating costs. However, some users express concerns about the software's limited third-party integrations, which can hinder seamless workflow with existing systems. Momentum seems best suited for small to medium-sized businesses with a strong focus on operational efficiency and cost reduction. Its intuitive design and comprehensive asset management features empower these businesses to optimize their fleet performance without the complexity of enterprise-grade solutions. However, larger enterprises with intricate workflows and a need for extensive integrations might find Momentum's capabilities limiting.

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