Towbook vs Motive

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Our analysts compared Towbook vs Motive based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Towbook, a SaaS solution, provides towing companies with payroll, private property, impounds and dispatch management inclusions. Its capabilities include digital dispatch and email processing, GPS tracking, vehicle inventory management, equipment inspections, driver check-ins and QuickBooks integration.

Users can access on-demand driver commissions, analyze driver behavior and truck volume and save time on sales tax reporting from a single location. It is accessible on Android and iOS devices.
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Motive (formerly KeepTruckin) is a fleet operations platform that offers hardware and software modules to track and manage fleets. The integrated approach helps users boost the safety, profitability and productivity of their daily tasks.

It offers real-time vehicle tracking, utilization and inspection, including driver coaching modules to streamline and optimize fleet operations management. It also provides service and diagnostic reminders for vehicles that help lower maintenance costs and avoid vehicle breakdowns.

Key capabilities include fleet tracking, telematics, compliance management, fuel management, fleet maintenance, driver monitoring and IFTA reporting. A driver app helps connect to the main interface via Bluetooth.

It’s suitable for businesses of all sizes that manage fleets of vehicles. Users can opt for a free trial and demo before implementation. Its pricing starts from $35 per vehicle per month.

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$49 Monthly
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Tailored to your specific needs
$35/Vehicle, Monthly
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
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Linux
Android
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Cloud
On-Premise
Mobile
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On-Premise
Mobile

Product Assistance

Documentation
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Live Online
Videos
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Documentation
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Live Online
Videos
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Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Comprehensive Tools: Offers easy access to tools to run dispatch operations such as invoicing, inventory, dispatching, auctions, liens and GPS tracking within a single user dashboard. 
  • Simplifies Communication: Enables drivers to check in and out through the mobile app, complete asset inspection reports and share with managers for assessment in a few clicks. Drivers can accept calls directly on the mobile app. 
  • Reduces Workload: Save time and effort with advanced accounting tools, customizable automated workflows, digitized invoice sharing and payment import. Eliminates double-entry in accounting with QuickBooks integration. 
  • Improve Safety: Enhance driver and vehicle safety with live GPS-enabled tracking updates on the mobile app for Android and iOS users. 
  • 30-day Free Trial: Access a free 30-day trial with a comprehensive feature set without sharing credit card details or signing contracts and bonds. 
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  • Enhance Driver Safety: Prevent road accidents through AI-powered safety solutions. Reduce false detections and alerts with advanced AI dash cams and in-vehicle notifications.
  • Facilitate Driver Coaching: Access to customized driver coaching modules. Analyze and derive insights from individual driver video recordings with the in-house safety workforce.
  • Reduce Idling Time: Analyze Motive data to identify excessive idling by driver or vehicle. Take action with coaching or route optimization to reduce idling time.
  • Optimize Fuel Efficiency: Save up to 10% on fuel costs annually with an AI-driver fuel program. Support smart decision-making with access to fuel trends, efficiency factors and driver insights such as idle time, over RPM and hard braking.
  • Facilitate Maintenance: Reduce vehicle repairs and improve fleet uptime by supporting a proactive approach to vehicle maintenance.
  • Save Time: Eliminate manual data entry and save time spent on compliance tasks by generating automated reports.
  • Simplifie Workflows: Handle and streamline tasks end-to-end by integrating HoS with GPS data, live dispatch updates and quick documentation.
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  • Digital Dispatch and Email Processing: Perform and manage all dispatch functions with a single dashboard in real time. Users can take and assign calls, manage vehicle inventory and track job progress with one click. 
  • GPS Tracking: Enables GPS-powered driver and vehicle tracking on the mobile app. Partnered with several GPS solutions such as U.S. Fleet Tracking, Webfleet solutions, DriverLocate and AT&T Fleet Complete. 
  • Inventory Management: Create records and manage stored vehicle inventory through the Impound manager. Ensures compliance with state letter regulations and offers integration with Auto Data Direct. 
  • App Support: Offers end-to-end device support on Android and iOS devices for easy feature access from any location at all times. 
  • Equipment Inspections: Capture driver check-ins and outs around the clock. Drivers can fill in equipment and asset inspection reports and automatically share them for managerial review. 
  • Data Capture and Management: Allows drivers to update their status, attach geocoded images with calls, use GPS coordinates to update call locations, gather customer signatures and specify payment methods. 
  • Billing and Payment Import: Submit invoices to motor clubs directly from the dashboard for quick payment processing. Turn on the payment import feature to access complete payment information and automatically update the status on receipts. 
  • Accounting Workflow: Advanced accounting tools help manage and categorize billed, paid and unpaid invoices. Generate bulk statements for accounts and share them with customers by mail or emails. 
  • Comprehensive Reporting: Offers detailed insights into company performance, including income and revenue generated within a specified time. Analyze truck and driver volume and view driver commissions on demand. Automatically tracks sales tax and generates annual reports. 
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  • ELD Compliance: Simplify ELD compliance with FMCSA registration. Pass DOT audit checks with violation alerts and automatic log audit procedures. Drivers can focus on driving and get real-time HOS violation alerts. Use the system in remote locations without a network.
  • Vehicle Tracking: Access GPS-enabled driver and vehicle tracking capabilities from any location. Get live updates and insights into fleets about vehicle destinations, fault codes, directions and speed. Share ETAs with customers to improve visibility and customer satisfaction and avoid unnecessary check-in calls.
  • Smart Dashcam: Access AI videos to identify risky driver behavior that requires supportive evidence-based driver coaching. Create, store and manage videos that can act as evidence and help avoid false claims during accidents.
  • IFTA Reporting: Automate tax reporting and minimize the administrative burden associated with manual fuel tax calculations. Reduce the chances of human errors and inconsistencies. Add fuel receipts from CSV files by fuel vendors using the app from any location.
  • Safety and Coaching: Identify unwanted driver behavior and avoid accidents with personalized self-coaching based on captured videos. Enable managers to use driver scores to reward and encourage best-performing drivers.
  • Vehicle Utilization: Automatically spot idling vehicles. Access a comprehensive dashboard with utilization rates based on terminal groups, drivers or vehicles.
  • Asset Tracking: Enable trailer and asset tracking in real time using an asset gateway. Access historical and live location information to avoid yard hunts, vehicle misuse and thefts. Improve customer experiences with automated geofence status alerts.
  • Inspection and Diagnostic: Provide customizable fleet and equipment inspection forms. Get custom alerts for fleet defects. Administrators can analyze maintenance trends and asset health with advanced reports, detailed vehicle information and inspection history.
  • Messaging Center: Send messages to fleet managers and drivers through the dashboard to simplify communication. Push automatic distraction-free notifications and alerts to drivers when vehicles are at rest. Broadcast messages to multiple drivers at once that include delivery and read receipts.
  • Driver Workflow Management: Access a driver app for dispatch assistance. An intuitive interface with step-by-step instructions helps streamline driver operations. Check tasks automatically on the app after drivers reach specified locations.
  • Open API: Provide free access to developer accounts to integrate solutions with pre-existing operations, workflows and platforms. Deliver end-to-end assistance with the self-developer portal.
  • App Marketplace: Get several apps, including Uber Freights, Convoy, Sentry, RoseRocket, ProTransport and more.
  • Facility Insights: Gain in-depth warehouse details, including time of arrival, average vehicle dwell time, total stops, address and carrier reviews to streamline vehicle scheduling tasks.
  • Wifi Hotspot: Drivers can access an instant 4G LTE hotspot in vehicles. Share HOS, event and vehicle information in real time.
  • Smart Load Board: Use tailored recommendations to match suitable loads. Select from a list of 1000+ loads from verified brokers with details like weight, commodities and rates.
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Product Ranking

#4

among all
Fleet Management Software

#36

among all
Fleet Management Software

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Analyst Rating Summary

we're gathering data
66
we're gathering data
36
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100
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64
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Towbook
Motive
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Advanced Driver-Assistance Systems (ADAS) Compliance Driver Management Electric Vehicle (EV) Management Fleet Maintenance Fleet Management Fleet Or Asset Tracking And Routing Fleet Safety Fuel Management Mobile 36 100 64 0 78 100 98 43 90 83 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

we're gathering data
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User Sentiment Summary

Excellent User Sentiment 157 reviews
Great User Sentiment 2439 reviews
98%
of users recommend this product

Towbook has a 'excellent' User Satisfaction Rating of 98% when considering 157 user reviews from 3 recognized software review sites.

89%
of users recommend this product

Motive has a 'great' User Satisfaction Rating of 89% when considering 2439 user reviews from 4 recognized software review sites.

4.8 (2)
4.4 (587)
4.86 (78)
4.5 (1629)
4.9 (77)
4.0 (71)
n/a
4.3 (152)

Awards

Towbook stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated Motive and concluded it earns best-in-class honors for Fleet Management.

Fleet Management Award

Synopsis of User Ratings and Reviews

Technical Assistance: According to all of the users who mentioned customer support, their support assistance is ready-to-assist, prompt and helpful.
Usability: According to 100% of users who reviewed this pro, the software is user-friendly and allows multiple user access.
Customization: About 90% of users who mentioned this pro said the software allows a broad scope of customization, especially for electronic dispatches.
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Easy-to-Use: Its user interface is straightforward to navigate and use features, according to about 100% of reviewers.
ELD Capabilities: According to 80% of users who reviewed this pro, the ELD features are a great tool, especially for recording HOS and ensuring regulatory compliance.
Customer Support: About all of the users who mentioned this pro said their technical support team is professional and helpful.
Installation: Nearly all users said that the initial system setup is quick and simple.
Pricing: According to most users who reviewed this aspect, the product is reasonably priced compared with its other solutions offering similar features.
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Infrequent Crashes: Halts daily operations due to sudden software crashes, according to 100% of users who mentioned this aspect.
GPS Tracker: According to more than 80% of users who reviewed this con, the tracker updates are not always accurate.
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Challenging Edits: It is challenging to edit on and off duty and driving time errors, according to most reviews that mention this aspect.
Internet Setup: According to 100% of users who reviewed this con, the vendor should offer better connectivity options with their setup tablet.
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Towbook is a cloud-based solution that serves towing and transportation companies with invoicing, impounds, dispatching and related functionalities. According to users who’ve tried this product, their GPS tracker provides inaccurate results occasionally. Software lags and crashes are another con witnessed by users.Technical assistance is unanimously appreciated, along with its simple user interface. Its customizability is another worthy pro of the tool. In short, businesses looking for a comprehensive dispatch tool that’s easy to learn and offers reliable support assistance can give it a try.

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Motive is a robust and scalable fleet management solution that empowers businesses to optimize fleet operations and prioritize driver safety. Its adaptable interface, ELD, customer support, installation and pricing make it stand out from its competitors like Geotab, Fleetio and Samsara.GPS tracking provides a comprehensive view of fleet activity, including vehicle location, driver behavior and estimated arrival times. This empowers data-driven decision-making and improves customer service. Automating manual tasks like route planning, dispatch and driver logs reduces human error and frees up valuable time for drivers and dispatchers.It also offers hardware modules like AI dashcams and ELD devices. Users can install them in vehicles to better monitor and track performance. In-vehicle monitoring enables proactive driver coaching, helping address risky behaviors and fostering a safety-focused culture.The platform caters to businesses of all sizes seeking to streamline fleet operations, improve driver performance and gain valuable insights into their fleet activity. Its scalability makes it suitable for both growing businesses and established fleets with complex needs.While the platform is easy to use, implementing advanced features might require some initial setup time. However, the long-term benefits of efficiency, safety and cost savings make it a worthwhile investment.

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Screenshots

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