Towbook vs FleetLocate

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Our analysts compared Towbook vs FleetLocate based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

FleetLocate Software Tool

Product Basics

Towbook, a SaaS solution, provides towing companies with payroll, private property, impounds and dispatch management inclusions. Its capabilities include digital dispatch and email processing, GPS tracking, vehicle inventory management, equipment inspections, driver check-ins and QuickBooks integration.

Users can access on-demand driver commissions, analyze driver behavior and truck volume and save time on sales tax reporting from a single location. It is accessible on Android and iOS devices.
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A product of Spireon, FleetLocate streamlines fleet operations, boosts sales and service retention and ensures vehicle safety. It facilitates GPS auto-tracking, lot management, stolen vehicle recovery, trailer management and ELD/HOS compliance, including modules that reduce delinquencies and impound lot costs. It offers dedicated and customized inclusions for small and medium-sized businesses. Users can view, monitor and manage fleet operations from the web and mobile devices.
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$49 Monthly
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Comprehensive Tools: Offers easy access to tools to run dispatch operations such as invoicing, inventory, dispatching, auctions, liens and GPS tracking within a single user dashboard. 
  • Simplifies Communication: Enables drivers to check in and out through the mobile app, complete asset inspection reports and share with managers for assessment in a few clicks. Drivers can accept calls directly on the mobile app. 
  • Reduces Workload: Save time and effort with advanced accounting tools, customizable automated workflows, digitized invoice sharing and payment import. Eliminates double-entry in accounting with QuickBooks integration. 
  • Improve Safety: Enhance driver and vehicle safety with live GPS-enabled tracking updates on the mobile app for Android and iOS users. 
  • 30-day Free Trial: Access a free 30-day trial with a comprehensive feature set without sharing credit card details or signing contracts and bonds. 
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  • Enhanced Efficiency: FleetLocate optimizes routes and schedules, reducing unnecessary mileage and ensuring drivers complete more tasks in less time. This streamlined operation leads to significant fuel savings and increased productivity.
  • Improved Safety: By monitoring driver behavior, FleetLocate identifies risky practices such as speeding or harsh braking, allowing for targeted training that enhances overall fleet safety and reduces the likelihood of accidents.
  • Cost Reduction: Through detailed tracking of vehicle health, FleetLocate helps prevent costly breakdowns and extends the lifespan of your fleet with timely maintenance alerts, ultimately saving on repair costs and downtime.
  • Regulatory Compliance: FleetLocate assists in maintaining compliance with government regulations by automating the recording of Hours of Service (HOS) and ensuring vehicles meet emission standards, thus avoiding fines and penalties.
  • Asset Security: With real-time GPS tracking, FleetLocate provides immediate alerts on unauthorized vehicle use or deviations from planned routes, enhancing the security of your vehicles and cargo against theft or misuse.
  • Customer Satisfaction: By ensuring timely deliveries and providing accurate ETAs, FleetLocate helps improve service reliability, boosting customer satisfaction and fostering loyalty.
  • Data-Driven Decisions: Offering comprehensive reports and analytics, FleetLocate equips managers with actionable insights into fleet performance, fuel usage, and driver productivity, supporting informed decision-making.
  • Environmental Responsibility: By optimizing routes and reducing idle times, FleetLocate contributes to lower fuel consumption and emissions, helping your company advance its sustainability goals.
  • Scalability: Whether you're managing a small fleet or hundreds of vehicles, FleetLocate's flexible platform scales to meet your business's evolving needs without compromising performance or usability.
  • Enhanced Communication: FleetLocate facilitates seamless communication between drivers and dispatchers, ensuring that critical information is shared in real-time, which helps in addressing issues promptly and keeping operations smooth.
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  • Digital Dispatch and Email Processing: Perform and manage all dispatch functions with a single dashboard in real time. Users can take and assign calls, manage vehicle inventory and track job progress with one click. 
  • GPS Tracking: Enables GPS-powered driver and vehicle tracking on the mobile app. Partnered with several GPS solutions such as U.S. Fleet Tracking, Webfleet solutions, DriverLocate and AT&T Fleet Complete. 
  • Inventory Management: Create records and manage stored vehicle inventory through the Impound manager. Ensures compliance with state letter regulations and offers integration with Auto Data Direct. 
  • App Support: Offers end-to-end device support on Android and iOS devices for easy feature access from any location at all times. 
  • Equipment Inspections: Capture driver check-ins and outs around the clock. Drivers can fill in equipment and asset inspection reports and automatically share them for managerial review. 
  • Data Capture and Management: Allows drivers to update their status, attach geocoded images with calls, use GPS coordinates to update call locations, gather customer signatures and specify payment methods. 
  • Billing and Payment Import: Submit invoices to motor clubs directly from the dashboard for quick payment processing. Turn on the payment import feature to access complete payment information and automatically update the status on receipts. 
  • Accounting Workflow: Advanced accounting tools help manage and categorize billed, paid and unpaid invoices. Generate bulk statements for accounts and share them with customers by mail or emails. 
  • Comprehensive Reporting: Offers detailed insights into company performance, including income and revenue generated within a specified time. Analyze truck and driver volume and view driver commissions on demand. Automatically tracks sales tax and generates annual reports. 
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  • Fleet Tracking: Offers 360-degree visibility into drivers, fleets and assets. Access actionable insights, reports, scorecards, locations and analytics and receive real-time alerts. 
  • DashCam: Provides an HD front and integrated in-vehicle facing camera with night-vision support. Streams events, live videos and driver behavior reports and analytics in the cloud. 
  • Compliance: Enables integrated HOS compliance for heavy and light-duty vehicles. Monitor driver hours and check-ins and outs. Receive real-time updates before potential violations and scheduled vehicle inspections. Streamline and manage DVIR and HOS reporting on any device, including tablets, smartphones and laptops. 
  • GM OnStar: Installed and embedded hardware provides live telematics data for equipment and fleet visibility. Triggers alerts for tire pressure, oil, engine, fuel level and battery status. Offers a door lock and unlock feature. Defrosts and regulates vehicle’s temperature on remote start. 
  • Ford Data Capabilities: Track driver progress and productivity, improve driving behavior and track vehicles in real time. Includes Ford and other assets, including trailers and equipment. Geofence landmarks and view breadcrumb trails. Notifies administrators about idle time, maximum duration, speed, hard acceleration and braking to facilitate training. 
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Product Ranking

#4

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Fleet Management Software

#58

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Fleet Management Software

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User Sentiment Summary

Excellent User Sentiment 157 reviews
Great User Sentiment 47 reviews
98%
of users recommend this product

Towbook has a 'excellent' User Satisfaction Rating of 98% when considering 157 user reviews from 3 recognized software review sites.

86%
of users recommend this product

FleetLocate has a 'great' User Satisfaction Rating of 86% when considering 47 user reviews from 3 recognized software review sites.

4.8 (2)
5.0 (1)
4.86 (78)
4.26 (23)
4.9 (77)
4.3 (23)

Awards

Towbook stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Technical Assistance: According to all of the users who mentioned customer support, their support assistance is ready-to-assist, prompt and helpful.
Usability: According to 100% of users who reviewed this pro, the software is user-friendly and allows multiple user access.
Customization: About 90% of users who mentioned this pro said the software allows a broad scope of customization, especially for electronic dispatches.
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Real-Time Visibility: Users appreciate knowing where their vehicles are at any given time, which helps with dispatching and response times.
Improved Safety: Features like speed monitoring and alerts contribute to safer driving practices.
Simplified Maintenance: The platform helps track vehicle health, allowing for proactive maintenance and potentially reducing downtime.
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Infrequent Crashes: Halts daily operations due to sudden software crashes, according to 100% of users who mentioned this aspect.
GPS Tracker: According to more than 80% of users who reviewed this con, the tracker updates are not always accurate.
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Unreliable ELD Integration: Users have reported frequent connectivity issues with FleetLocate's Electronic Logging Device (ELD) integration, leading to inaccurate logs and potential compliance violations.
Limited Customer Support: There are numerous complaints regarding the lack of responsiveness and availability of FleetLocate's customer support team, leaving users frustrated and without timely assistance when facing technical difficulties.
Inaccurate GPS Tracking: Some users have experienced inconsistencies and inaccuracies with FleetLocate's GPS tracking, resulting in delayed updates and difficulties in pinpointing vehicle locations in real-time.
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Towbook is a cloud-based solution that serves towing and transportation companies with invoicing, impounds, dispatching and related functionalities. According to users who’ve tried this product, their GPS tracker provides inaccurate results occasionally. Software lags and crashes are another con witnessed by users.Technical assistance is unanimously appreciated, along with its simple user interface. Its customizability is another worthy pro of the tool. In short, businesses looking for a comprehensive dispatch tool that’s easy to learn and offers reliable support assistance can give it a try.

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One user praised FleetLocate's asset tracking feature, highlighting its impressive three-second update frequency. This rapid refresh rate empowers dispatchers to provide real-time guidance to drivers, even directing them block by block. This granular level of location tracking sets FleetLocate apart from competitors and proves invaluable for businesses requiring precise and timely vehicle location data. Users also appreciate FleetLocate's ability to track driver behavior, such as speeding and off-route miles, which directly translates into fuel savings and reduced overhead costs. However, some users expressed a desire for improved customer service and more frequent software updates. Overall, FleetLocate is best suited for businesses seeking a cost-effective solution for real-time vehicle tracking and driver behavior monitoring, particularly those operating mixed fleets ranging from small pickups to semi-trucks and trailers. Its strengths lie in its granular tracking capabilities and fuel-saving potential, making it a valuable tool for optimizing fleet operations and maximizing efficiency.

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