Home > Fleet Management Software > Towbook > Towbook vs CalAmp

Towbook vs CalAmp

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Our analysts compared Towbook vs CalAmp based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
Towbook Software Tool
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CalAmp Software Tool
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Product Basics

Towbook, a SaaS solution, provides towing companies with payroll, private property, impounds and dispatch management inclusions. Its capabilities include digital dispatch and email processing, GPS tracking, vehicle inventory management, equipment inspections, driver check-ins and QuickBooks integration.

Users can access on-demand driver commissions, analyze driver behavior and truck volume and save time on sales tax reporting from a single location. It is accessible on Android and iOS devices.
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CalAmp is a software company that offers fleet management solutions for businesses of all sizes. Their software platform helps businesses track and manage their vehicles, drivers, and assets, monitor driver behavior, improve fuel efficiency, and reduce fleet costs. CalAmp's software is ideal for businesses with fleets of vehicles or assets that require tracking and management.

CalAmp's software provides several key benefits, including real-time vehicle tracking, driver behavior monitoring, improved fuel efficiency, reduced fleet costs, and the ability to generate reports on fleet usage and costs. The software is popular due to its ease of use and affordability.

CalAmp's pricing structure may vary depending on the specific features and services selected. It's recommended to check their website or contact their sales team for the most up-to-date pricing information.

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Linux
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On-Premise
Mobile

Product Assistance

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In Person
Live Online
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Webinars
Documentation
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Videos
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Email
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FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Comprehensive Tools: Offers easy access to tools to run dispatch operations such as invoicing, inventory, dispatching, auctions, liens and GPS tracking within a single user dashboard. 
  • Simplifies Communication: Enables drivers to check in and out through the mobile app, complete asset inspection reports and share with managers for assessment in a few clicks. Drivers can accept calls directly on the mobile app. 
  • Reduces Workload: Save time and effort with advanced accounting tools, customizable automated workflows, digitized invoice sharing and payment import. Eliminates double-entry in accounting with QuickBooks integration. 
  • Improve Safety: Enhance driver and vehicle safety with live GPS-enabled tracking updates on the mobile app for Android and iOS users. 
  • 30-day Free Trial: Access a free 30-day trial with a comprehensive feature set without sharing credit card details or signing contracts and bonds. 
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  • Optimize Resource Utilization: Assign suitable drivers for dispatches, considering location, performance and time data. Maximize asset utilization and condition with preventive maintenance, inspection management and vehicle checkup scheduling tools. 
  • Quick Response Time: Improve response time and resolve customer queries faster with real-time tracking updates and pin-pointed location data access that can be shared with customers. 
  • Informed Decision-Making: Promotes better decision-making with access to in-depth data insights and reporting in a few clicks. 
  • Promote Driver Safety: Helps identify and eliminate unwanted driving practices such as overspeeding and idling with live driver monitoring using integrated smart cameras and advanced sensors. 
  • Reduce Carbon Footprint: Ensures sustainability and helps commit to environmental responsibility by complying with environmental acts and regulations. Helps suitably manage hazardous materials resulting from operations and production. 
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  • Digital Dispatch and Email Processing: Perform and manage all dispatch functions with a single dashboard in real time. Users can take and assign calls, manage vehicle inventory and track job progress with one click. 
  • GPS Tracking: Enables GPS-powered driver and vehicle tracking on the mobile app. Partnered with several GPS solutions such as U.S. Fleet Tracking, Webfleet solutions, DriverLocate and AT&T Fleet Complete. 
  • Inventory Management: Create records and manage stored vehicle inventory through the Impound manager. Ensures compliance with state letter regulations and offers integration with Auto Data Direct. 
  • App Support: Offers end-to-end device support on Android and iOS devices for easy feature access from any location at all times. 
  • Equipment Inspections: Capture driver check-ins and outs around the clock. Drivers can fill in equipment and asset inspection reports and automatically share them for managerial review. 
  • Data Capture and Management: Allows drivers to update their status, attach geocoded images with calls, use GPS coordinates to update call locations, gather customer signatures and specify payment methods. 
  • Billing and Payment Import: Submit invoices to motor clubs directly from the dashboard for quick payment processing. Turn on the payment import feature to access complete payment information and automatically update the status on receipts. 
  • Accounting Workflow: Advanced accounting tools help manage and categorize billed, paid and unpaid invoices. Generate bulk statements for accounts and share them with customers by mail or emails. 
  • Comprehensive Reporting: Offers detailed insights into company performance, including income and revenue generated within a specified time. Analyze truck and driver volume and view driver commissions on demand. Automatically tracks sales tax and generates annual reports. 
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  • Asset and Driver Tracking: Offers a comprehensive view of drivers and fleets. Monitor driver behavior with smart cameras and telematics devices. Automatically activates cameras when the engine starts and reviews footage based on triggers like stop violations, speeding, tailgating and collisions. 
  • Proximity Sensors and Location History: Use intelligent proximity sensors to track equipment and receive alerts. Identifies location history to help recover assets and fleets in case of thefts. 
  • Dashboard View and Analytics: Access valuable data insights and analytics on a single user interface. Visualize KPIs and analyze historical trends to optimize asset utilization and improve operations. View asset location and utilization, mobile workforce and engine diagnostics in real time. Serves and supports safety, logistics, maintenance, projects and fleet managers in multiple ways. 
  • Third-party Connectivity: Connects assets, equipment and remote devices with third-party services and vertical applications. Direct integration helps decision-makers leverage insights into assets and valuable devices. 
  • Devices and Sensors: GPS-enabled smart tracking devices and sensors are attachable with multiple equipment types. 
  • Supply Chain Visibility: Get supply chain visibility across all transportation modes to ensure compliance and quality. 
  • Professional Services: Offers seamless integration with backend solutions, devices, software and cloud to enable quick IoT software deployment. 
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Product Ranking

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#20

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User Sentiment Summary

Excellent User Sentiment 157 reviews
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98%
of users recommend this product

Towbook has a 'excellent' User Satisfaction Rating of 98% when considering 157 user reviews from 3 recognized software review sites.

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4.8 (2)
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4.86 (78)
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4.9 (77)
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Awards

Towbook stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Technical Assistance: According to all of the users who mentioned customer support, their support assistance is ready-to-assist, prompt and helpful.
Usability: According to 100% of users who reviewed this pro, the software is user-friendly and allows multiple user access.
Customization: About 90% of users who mentioned this pro said the software allows a broad scope of customization, especially for electronic dispatches.
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Visibility into Driver Behavior: CalAmp offers tools to monitor metrics like harsh braking, speeding, and idling, promoting safer driving practices and potentially lowering insurance costs.
Fuel Efficiency Optimization: Features like route planning and idle time reduction help minimize fuel consumption, leading to cost savings and environmental benefits.
Enhanced Productivity: Real-time tracking and dispatching capabilities allow for efficient scheduling and optimized routing, improving overall productivity.
Simplified Compliance: CalAmp solutions can assist with adherence to regulations like ELD mandates, streamlining compliance processes.
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Infrequent Crashes: Halts daily operations due to sudden software crashes, according to 100% of users who mentioned this aspect.
GPS Tracker: According to more than 80% of users who reviewed this con, the tracker updates are not always accurate.
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Customer Support: Users have reported challenges in getting timely and effective assistance from CalAmp's customer support, leading to frustration and delays in resolving issues.
Product Reliability: Some users have experienced problems with the reliability of CalAmp's hardware and software, including device malfunctions, connectivity issues, and inaccurate data reporting. These issues can disrupt fleet operations and hinder productivity.
User Interface: The user interface of CalAmp's fleet management platform has been described as complex and not user-friendly, making it difficult for some users to navigate and utilize the system effectively.
Pricing: CalAmp's pricing structure can be perceived as expensive, especially for smaller fleets or businesses with limited budgets. The cost of hardware, software, and ongoing service fees can add up, impacting the overall return on investment.
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Towbook is a cloud-based solution that serves towing and transportation companies with invoicing, impounds, dispatching and related functionalities. According to users who’ve tried this product, their GPS tracker provides inaccurate results occasionally. Software lags and crashes are another con witnessed by users.Technical assistance is unanimously appreciated, along with its simple user interface. Its customizability is another worthy pro of the tool. In short, businesses looking for a comprehensive dispatch tool that’s easy to learn and offers reliable support assistance can give it a try.

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CalAmp users highlight its comprehensive fleet visibility as a major strength, enabling real-time tracking, historical route analysis, and geofencing capabilities. This level of detail empowers fleet managers to optimize routes, monitor driver behavior, and ensure timely deliveries. However, some users find the interface slightly clunky and dated, suggesting room for improvement in user-friendliness. CalAmp distinguishes itself by offering a wide range of hardware options, including OBD-II dongles, battery-powered trackers, and J1939 adapters, catering to diverse fleet needs and budgets. Its open API also allows for seamless integration with existing systems, a feature highly valued by tech-savvy users. CalAmp seems best suited for fleet managers who prioritize in-depth tracking and data analysis. Its robust features provide valuable insights into fleet operations, enabling data-driven decision-making to enhance efficiency and productivity. While the interface may require some getting used to, the extensive functionality and hardware options make CalAmp a compelling choice for those seeking a comprehensive fleet management solution.

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