Home > Fleet Management Software > Towbook > Towbook vs Azuga

Towbook vs Azuga

Last Updated: November 18th, 2024

Our analysts compared Towbook vs Azuga based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Towbook, a SaaS solution, provides towing companies with payroll, private property, impounds and dispatch management inclusions. Its capabilities include digital dispatch and email processing, GPS tracking, vehicle inventory management, equipment inspections, driver check-ins and QuickBooks integration.

Users can access on-demand driver commissions, analyze driver behavior and truck volume and save time on sales tax reporting from a single location. It is accessible on Android and iOS devices.

Azuga offers solutions that help organizations track, manage and optimize fleet and driver performance. It facilitates employee and work order management, mileage tracking, incident reporting, fuel, dispatch and maintenance management, routing and more.

It delivers driver-centric inclusions that ensure vehicle and driver safety for the entire fleet. Its driver monitoring capabilities include a smart dashcam that captures driver behavior and ongoing events on the road.

$49 Monthly

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$25/Vehicle, Monthly

Free Trial is available →

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Tailored to your specific needs

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Cloud

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Mobile

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Documentation

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24/7 Live Support

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Product Insights

Comprehensive Tools: Offers easy access to tools to run dispatch operations such as invoicing, inventory, dispatching, auctions, liens and GPS tracking within a single user dashboard.
Simplifies Communication: Enables drivers to check in and out through the mobile app, complete asset inspection reports and share with managers for assessment in a few clicks. Drivers can accept calls directly on the mobile app.
Reduces Workload: Save time and effort with advanced accounting tools, customizable automated workflows, digitized invoice sharing and payment import. Eliminates double-entry in accounting with QuickBooks integration.
Improve Safety: Enhance driver and vehicle safety with live GPS-enabled tracking updates on the mobile app for Android and iOS users.
30-day Free Trial: Access a free 30-day trial with a comprehensive feature set without sharing credit card details or signing contracts and bonds.

Lower Operating Cost: Reduce fuel consumption and unnecessary driver overtime by automatically finding the best dispatch routes for fleets.
Reduce Downtimes: Lowers transportation time and unnecessary downtime by scheduling trips in advance and through live route guidance to drivers. Avoid busy routes and speed up dispatch.
Optimize Asset Utilization: Facilitate informed and better decision-making with data access regarding asset usage, driver behavior, engine idling and related parameters.
Minimize Maintenance Expenses: Avoid major vehicle failures with proactive maintenance and real-time monitoring of fuel level indicators, engine temperature, vehicle diagnostics and engine health.
Improve Asset Safety: Facilitate prompt recovery of stolen or lost vehicles with live GPS-enabled tracking and geofencing alerts on exiting designated perimeters.
Save Insurance Cost: Access discounts for premium costs since most insurance companies charge lower amounts for those using an advanced GPS.

Digital Dispatch and Email Processing: Perform and manage all dispatch functions with a single dashboard in real time. Users can take and assign calls, manage vehicle inventory and track job progress with one click.
GPS Tracking: Enables GPS-powered driver and vehicle tracking on the mobile app. Partnered with several GPS solutions such as U.S. Fleet Tracking, Webfleet solutions, DriverLocate and AT&T Fleet Complete.
Inventory Management: Create records and manage stored vehicle inventory through the Impound manager. Ensures compliance with state letter regulations and offers integration with Auto Data Direct.
App Support: Offers end-to-end device support on Android and iOS devices for easy feature access from any location at all times.
Equipment Inspections: Capture driver check-ins and outs around the clock. Drivers can fill in equipment and asset inspection reports and automatically share them for managerial review.
Data Capture and Management: Allows drivers to update their status, attach geocoded images with calls, use GPS coordinates to update call locations, gather customer signatures and specify payment methods.
Billing and Payment Import: Submit invoices to motor clubs directly from the dashboard for quick payment processing. Turn on the payment import feature to access complete payment information and automatically update the status on receipts.
Accounting Workflow: Advanced accounting tools help manage and categorize billed, paid and unpaid invoices. Generate bulk statements for accounts and share them with customers by mail or emails.
Comprehensive Reporting: Offers detailed insights into company performance, including income and revenue generated within a specified time. Analyze truck and driver volume and view driver commissions on demand. Automatically tracks sales tax and generates annual reports.

Fleet Tracking: Offers tracking and comprehensive reporting capabilities for equipment, vehicles and other valuable assets. Suitable for small to enterprise-level businesses. Captures and shares data about real-time locations, calls, diagnostics, ignition, vehicle stops, idling, speeding and braking.
Tracker App: Fleet administrators can supervise driver behavior and vehicle details from any location using the app. Create optimized driver reward programs and perform risk assessments.
Asset Tracking: Provides geofencing to access pinpointed vehicle locations at any time. Supports yard management, detects unauthorized asset or fleet usage and helps recover stolen assets. Leverage in transit alerts to know about equipment movement, entry and exit within a geofenced area, lengthy stops or route changes.
Dash Cam: Provides dash cams with road-facing 155-degree and in-cab 120-degree view in 1080p HD resolution, microphones and speakers with each vehicle. Performs automatic recordings with a driver-activated button for event detection, auto video uploads and downloads and on-demand data retrieval.
ELD Compliance: Includes eDVIR for paperless reporting and eLogs to comply with FMCSA 395 mandate. Receive real-time alerts about drivers reaching HOS limits and eliminate logging errors.
Driver Safety: Ensures driver safety with features such as in-cab alerts, dashcam monitoring and driver-specific training programs.
Field Service Management: Manage field resources with better-coordinated operations. Enables users to track worker, job and vehicle statuses and schedule service orders and dispatch agents.

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Analyst Rating Summary

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User Sentiment Summary

98%

of users recommend this product

Towbook has a 'excellent' User Satisfaction Rating of 98% when considering 157 user reviews from 3 recognized software review sites.

83%

of users recommend this product

Azuga has a 'great' User Satisfaction Rating of 83% when considering 323 user reviews from 4 recognized software review sites.

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2.0 (2)

4.8 (2)

4.6 (12)

4.86 (78)

4.13 (156)

4.9 (77)

4.2 (153)

Awards

Synopsis of User Ratings and Reviews

Technical Assistance: According to all of the users who mentioned customer support, their support assistance is ready-to-assist, prompt and helpful.

Usability: According to 100% of users who reviewed this pro, the software is user-friendly and allows multiple user access.

Customization: About 90% of users who mentioned this pro said the software allows a broad scope of customization, especially for electronic dispatches.

Driver Management: Provides helpful driver management tools, especially safety ratings and creating category thresholds within safety scores is a plus according to most users.

GPS & Reporting Features: According to 75% of users who reviewed this pro, their GPS tracker tracks all fleet vehicles and shares insightful reports based on multiple parameters.

Simple Navigation and Installation: All users who mentioned this pro said it’s quick and easy to set up and use this system.

Infrequent Crashes: Halts daily operations due to sudden software crashes, according to 100% of users who mentioned this aspect.

GPS Tracker: According to more than 80% of users who reviewed this con, the tracker updates are not always accurate.

Hardware Devices: More than 80% of users who mentioned this state that their hardware devices stop working and take a while to replace.

Customer Assistance: According to 95% of users who reviewed this con, their technical support is slow, unreliable and lacks follow-up.

Contract: About 74% of users who mentioned this con said that their long-term contractual obligation is a downside of the product.

Towbook is a cloud-based solution that serves towing and transportation companies with invoicing, impounds, dispatching and related functionalities. According to users who’ve tried this product, their GPS tracker provides inaccurate results occasionally. Software lags and crashes are another con witnessed by users.Technical assistance is unanimously appreciated, along with its simple user interface. Its customizability is another worthy pro of the tool. In short, businesses looking for a comprehensive dispatch tool that’s easy to learn and offers reliable support assistance can give it a try.

Azuga is a cloud-based solution that serves businesses of all sizes. It offers fleet and asset tracking, driver safety and rewards, field service management and dashcams. Faulty hardware devices and long-term contracts are downsides of the tool. Customer assistance is a significant con of the solution as per reviews. Those looking for a user-friendly interface with easy installation and effective tracking and driver management features can give it a try.

Screenshots

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FAQ

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