Route4Me vs SmartMoving

Last Updated:

Our analysts compared Route4Me vs SmartMoving based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Route4Me Software Tool

Product Basics

Route4Me is a cloud-based solution that enables small-sized businesses to build, manage and optimize route planning, save time and increase ROI. It allows users to automate planning for effective routes, track in-route progress for drivers and access detailed reports in real time.

It lets users upload customer information, including the region and time when they need to be visited. It offers a 7-day free trial without payment credentials or hidden charges. Users can access it on Android, iOS, iPad and web browsers.
read more...

SmartMoving is a moderately priced software solution designed for small to medium-sized moving companies seeking streamlined operations and enhanced profitability. This online platform offers a comprehensive suite of tools, including CRM, fleet management, dispatching, billing, and customer communication features, all within a single interface.

Key benefits for users include automated processes, improved customer satisfaction through efficient communication, and real-time visibility of operations. Popular features encompass lead management, storage management, and claims management. Users appreciate its ease of implementation and responsive customer support.

Starting at $399, SmartMoving's pricing might vary based on specific requirements. For a tailored pricing quote, it is recommended to contact SelectHub directly.

read more...
$40/User, Monthly
Get a free price quote
Tailored to your specific needs
$399 Monthly
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Optimize Routes: Automatically provides the best routes for dispatches in a few minutes. Upload spreadsheets with order details and customer information from anywhere. 
  • Boost ROI: Maximize profit margins with efficient route planning. Save up to 35% on fuel costs through automated plans and workflows. 
  • Database Access: Create and manage customer databases, including order, phone and address information conveniently. View and control dashboards in real time. 
  • Improve Driver Safety: Prevents driver and fleet accidents and getting stuck in traffic with rough weather condition, sunrise and sunset warnings. 
  • Seven-Day Free Trial: Offers a free product trial for seven days to enable stakeholders to make an informed decision. Requires no payment credentials, contracts, special hardware or hidden charges. 
  • Customer Satisfaction: Enhance customer experiences with live status updates and ETAs. Administrators can define data-specific access for information shared with customers. 
  • Informed Decision Making: Review detailed insights and identify and anticipate bottlenecks in advance. Real-time data access equips administrators to make smarter decisions. 
read more...
  • Improved Efficiency: Streamline operations by automating routine tasks, allowing your team to focus on higher-value activities.
  • Enhanced Customer Relationships: Utilize CRM features to track customer interactions and preferences, leading to more personalized service and higher satisfaction rates.
  • Optimized Fleet Utilization: Monitor and manage your fleet in real-time, reducing downtime and ensuring vehicles are used to their full potential.
  • Data-Driven Decisions: Access comprehensive analytics and reports to make informed decisions that drive business growth and operational improvements.
  • Cost Savings: Reduce operational costs through better resource allocation and minimized manual errors, leading to increased profitability.
  • Scalability: Easily scale your operations as your business grows, without the need for significant additional investment in new systems.
  • Compliance Management: Stay compliant with industry regulations by maintaining accurate records and automating compliance-related tasks.
  • Enhanced Communication: Improve internal and external communication with integrated messaging and notification systems, ensuring everyone is on the same page.
  • Increased Accountability: Track task assignments and completions, fostering a culture of accountability and transparency within your team.
  • Customer Retention: Leverage CRM insights to proactively address customer needs and concerns, boosting loyalty and repeat business.
  • Time Management: Efficiently schedule and dispatch tasks, reducing idle time and ensuring timely service delivery.
  • Resource Optimization: Allocate resources more effectively by understanding demand patterns and adjusting accordingly.
  • Reduced Paperwork: Digitize records and workflows, minimizing the need for physical paperwork and reducing the risk of lost or misplaced documents.
  • Real-Time Updates: Provide your team with real-time updates on job statuses and fleet locations, enhancing coordination and responsiveness.
  • Customer Insights: Gain deeper insights into customer behavior and preferences, enabling more targeted marketing and service strategies.
read more...
  • Route Tracking: Offers GPS-enabled route tracking capabilities accessible from anywhere. Supports Android and iOS devices. Facilitates vehicle and driver behavior inspection and provides insights into fatigue levels and customer location. 
  • Last Mile Geofencing: Creates automatic virtual parameters around dispatch destinations to record driver arrival and departure. Enables mobile workforce to upload images, audio recordings or videos to record last-mile progress. 
  • Offline Features: Allows users to check, route, map and navigate without internet connectivity after synchronizing route optimization with the driver’s device. Drivers can message and share images, signatures and notes in better signal strength. 
  • Multiple Views: Offers access to multiple users as per login control. Administrators can control and check what users see and share on the app. 
  • Voice-Guided Navigation: Provides turn-by-turn audio directions to facilitate driving without distractions. Includes route planning capabilities. 
read more...
  • Comprehensive Dashboard: Provides a centralized view of all operations, including fleet status, job schedules, and performance metrics.
  • Real-Time GPS Tracking: Monitors vehicle locations in real-time, ensuring efficient route management and timely deliveries.
  • Automated Dispatching: Streamlines the assignment of jobs to available vehicles, optimizing resource allocation and reducing idle time.
  • Customer Relationship Management (CRM): Integrates customer data, communication history, and service records to enhance client interactions and retention.
  • Inventory Management: Tracks inventory levels, usage, and restocking needs, ensuring that supplies are always available when needed.
  • Job Scheduling: Allows for the creation, modification, and tracking of job schedules, ensuring that all tasks are completed on time.
  • Billing and Invoicing: Automates the generation of invoices and tracks payments, simplifying the financial management process.
  • Mobile App Integration: Provides drivers and field workers with access to job details, navigation, and communication tools via their mobile devices.
  • Reporting and Analytics: Generates detailed reports on various aspects of the business, from fleet performance to customer satisfaction, aiding in data-driven decision-making.
  • Maintenance Scheduling: Keeps track of vehicle maintenance schedules and alerts managers when service is due, reducing downtime and extending vehicle life.
  • Customizable Workflows: Allows businesses to tailor the software to their specific operational needs, enhancing efficiency and productivity.
  • Integration with Third-Party Tools: Seamlessly connects with other software solutions such as accounting systems, enhancing overall business operations.
  • Secure Data Storage: Ensures that all business and customer data is stored securely, complying with industry standards and regulations.
  • Driver Performance Monitoring: Tracks driver behavior and performance, providing insights that can be used to improve safety and efficiency.
  • Customer Portal: Offers clients a self-service portal where they can view job statuses, invoices, and communicate with the service provider.
read more...

Product Ranking

#27

among all
Fleet Management Software

#56

among all
Fleet Management Software

Find out who the leaders are

User Sentiment Summary

Great User Sentiment 567 reviews
Excellent User Sentiment 62 reviews
88%
of users recommend this product

Route4Me has a 'great' User Satisfaction Rating of 88% when considering 567 user reviews from 3 recognized software review sites.

98%
of users recommend this product

SmartMoving has a 'excellent' User Satisfaction Rating of 98% when considering 62 user reviews from 2 recognized software review sites.

3.8 (5)
n/a
4.42 (311)
4.91 (30)
4.4 (251)
4.9 (32)

Awards

we're gathering data

SmartMoving stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Driver Routes and Tracking: The system can create routes with multiple stops in a few clicks, according to most users who reviewed this pro.
Customer Assistance: About 100% of users who reviewed this pro said their support is prompt and effective at all times.
User Interface: About all users who mentioned this pro said that the solution is fairly easy-to-use even when on the road.
Show more
Centralized Operations: Users praise SmartMoving for its ability to consolidate various aspects of their business, such as scheduling, dispatching, and customer management, into a single platform.
Automation Capabilities: SmartMoving automates tasks like pricing and invoicing, freeing up time and reducing the risk of errors.
Improved Communication: The software includes features like text messaging that enhance communication with both customers and field staff.
Real-Time Tracking: SmartMoving provides real-time tracking of vehicles and crews, which can optimize dispatching and improve customer service.
Show more
Notification Emails: Automated updates via emails lag and sometimes stop, according to most users.
Show more
Occasional Bugs: Some users have reported experiencing occasional bugs within the software.
Learning Curve: New users may face a learning curve when getting accustomed to the software's features and interface.
Show more

Route4Me is a SaaS web-based route planner that supports all businesses that require logistics and routing solutions. User reviews unanimously indicate that its driver routing and tracking are excellent. Their support assistance and an easy-to-use interface add to the list of its noteworthy features. Email notification lags are a downside suggested by reviews. To sum up, the pros outdo the cons, making it a good routing solution.

Show more

Is SmartMoving truly a "smart" move for businesses in the moving industry? User reviews from the past year suggest that it's a solid choice, particularly for small to medium-sized businesses. SmartMoving shines in its integration of CRM and fleet management, a feature users consistently praise for streamlining operations. One user emphasized the time-saving benefits, stating that "the amount of time we save alone is worth the cost," highlighting how SmartMoving's comprehensive approach leads to increased efficiency. However, some users pointed out a learning curve, indicating that new users might need some time to acclimate to the software. While generally positive, there are mentions of occasional bugs and pricing concerns related to text messaging. SmartMoving's key differentiator is its unified platform, which sets it apart from competitors that might offer separate solutions for CRM and fleet management. This integration is crucial for moving companies as it enables them to manage leads, schedule moves, track vehicles, and communicate with customers all within a single system. This centralization not only simplifies workflows but also reduces the risk of errors and miscommunication. Overall, SmartMoving appears to be a valuable tool for moving companies looking to enhance organization, efficiency, and customer satisfaction, particularly those transitioning from manual processes or disjointed systems.

Show more

Screenshots

Top Alternatives in Fleet Management Software


AUTOsist

Azuga

EROAD

Fleet Complete

Fleetio

Geotab

GPS Insight

GPS Trackit

Lytx

Momentum

Motive

Navixy

Samsara

Teletrac Navman

Verizon Connect

Whip Around

Related Categories

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings