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Route4Me vs Fleet Complete

Last Updated: November 18th, 2024

Our analysts compared Route4Me vs Fleet Complete based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots

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Product Basics

Route4Me is a cloud-based solution that enables small-sized businesses to build, manage and optimize route planning, save time and increase ROI. It allows users to automate planning for effective routes, track in-route progress for drivers and access detailed reports in real time.

It lets users upload customer information, including the region and time when they need to be visited. It offers a 7-day free trial without payment credentials or hidden charges. Users can access it on Android, iOS, iPad and web browsers.

Fleet Complete is a cloud-based solution that offers fleet, task, asset, safety and compliance, dispatch, delivery and field service management inclusions. Its additional offerings include ProServices, FirstNet Verified and OEM partnership advantages. It enables businesses of all sizes to identify idle vehicles and manage them through virtual reservations.

Users can track fleet locations, pull reports, facilitate resource utilization and improve business performance. It is available for iOS and Android users via a resource tracker app.

$40/User, Monthly

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Tailored to your specific needs

$10 Monthly

Free Trial is available →

Get a free price quote

Tailored to your specific needs

Small

Medium

Large

Small

Medium

Large

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

Product Assistance

Documentation

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Live Online

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Documentation

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Phone

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Knowledge Base

24/7 Live Support

Phone

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24/7 Live Support

Product Insights

Optimize Routes: Automatically provides the best routes for dispatches in a few minutes. Upload spreadsheets with order details and customer information from anywhere.
Boost ROI: Maximize profit margins with efficient route planning. Save up to 35% on fuel costs through automated plans and workflows.
Database Access: Create and manage customer databases, including order, phone and address information conveniently. View and control dashboards in real time.
Improve Driver Safety: Prevents driver and fleet accidents and getting stuck in traffic with rough weather condition, sunrise and sunset warnings.
Seven-Day Free Trial: Offers a free product trial for seven days to enable stakeholders to make an informed decision. Requires no payment credentials, contracts, special hardware or hidden charges.
Customer Satisfaction: Enhance customer experiences with live status updates and ETAs. Administrators can define data-specific access for information shared with customers.
Informed Decision Making: Review detailed insights and identify and anticipate bottlenecks in advance. Real-time data access equips administrators to make smarter decisions.

Boost Efficiency: Optimize routes and reduce fuel costs with automated route planning and data insights that promote informed decision-making.
Enhance Safety: Promotes fleet and driver safety through live vehicle tracking and driver updates.
Customer Satisfaction: Improve customer experience with ETAs, automated routing monitoring, order status alerts and prompt responses.
Avoid Unforeseeable Issues: Maintain asset temperatures and prevent vehicle thefts with live operational status, temperature alerts and location of vehicles within the fleet.

Route Tracking: Offers GPS-enabled route tracking capabilities accessible from anywhere. Supports Android and iOS devices. Facilitates vehicle and driver behavior inspection and provides insights into fatigue levels and customer location.
Last Mile Geofencing: Creates automatic virtual parameters around dispatch destinations to record driver arrival and departure. Enables mobile workforce to upload images, audio recordings or videos to record last-mile progress.
Offline Features: Allows users to check, route, map and navigate without internet connectivity after synchronizing route optimization with the driver’s device. Drivers can message and share images, signatures and notes in better signal strength.
Multiple Views: Offers access to multiple users as per login control. Administrators can control and check what users see and share on the app.
Voice-Guided Navigation: Provides turn-by-turn audio directions to facilitate driving without distractions. Includes route planning capabilities.

Fleet Management: Enables fleet operators and administrators to manage operations from a single dashboard. Offers insights into productivity levels, fleet and driver behavior and other essential metrics. Provides instant vehicle crash alerts.
Task Management: Offers a task tracker with tools for time management, activity tracking and self-assigning tasks. Streamlines vehicle inspections with DVIR and ensures ELD compliance and mechanic log off.
Asset Management: Optimizes vehicle utilization and helps track and protect assets. Provides position reporting with GPS asset snapshots and temperature alerts and prevents vehicle and asset thefts.
Safety and Compliance: Personal tracker ensures lone workers’ safety and security. Provides automatic reporting with sensor technology that monitors general activities, health status, movement and personnel location of those working in hazardous environments. Sends distress alerts for long periods of inactivity.
Dispatch, Delivery and Field Service: Provides route optimization capabilities and improves customer service through ETA boards, digital information capture and automated order scheduling and management.

Product Ranking

#27

among all
Fleet Management Software

#37

among all
Fleet Management Software

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Analyst Rating Summary

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User Sentiment Summary

88%

of users recommend this product

Route4Me has a 'great' User Satisfaction Rating of 88% when considering 567 user reviews from 3 recognized software review sites.

78%

of users recommend this product

Fleet Complete has a 'good' User Satisfaction Rating of 78% when considering 529 user reviews from 4 recognized software review sites.

3.8 (5)

4.0 (2)

4.42 (311)

3.89 (267)

4.4 (251)

3.9 (259)

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3.0 (1)

Synopsis of User Ratings and Reviews

Driver Routes and Tracking: The system can create routes with multiple stops in a few clicks, according to most users who reviewed this pro.

Customer Assistance: About 100% of users who reviewed this pro said their support is prompt and effective at all times.

User Interface: About all users who mentioned this pro said that the solution is fairly easy-to-use even when on the road.

Map Tracking Capabilities: According to most users who reviewed this pro, their map tracking feature for vehicles and assets is helpful at all times.

Installation: Most users who mentioned this pro said that the initial setup is quick and easy.

Technician History: The ability to track work history, status and location within their breadcrumbs feature is robust, according to all reviews that mention this aspect.

Notification Emails: Automated updates via emails lag and sometimes stop, according to most users.

Challenging Navigation: The software has a tricky user interface, according to most users' reviews that mentioned navigation.

Customer Support: According to more than 95% of users who reviewed this con, their customer assistance is slow and unreliable.

Hardware: About all users who mentioned this con said that their hardware devices are nonfunctional and can’t be customized as per user convenience.

Software Lags: Approximately 75% of users said that the software lags, especially for GPS tracking, reporting, ETAs and ELD.

Route4Me is a SaaS web-based route planner that supports all businesses that require logistics and routing solutions. User reviews unanimously indicate that its driver routing and tracking are excellent. Their support assistance and an easy-to-use interface add to the list of its noteworthy features. Email notification lags are a downside suggested by reviews. To sum up, the pros outdo the cons, making it a good routing solution.

Based on the cloud, Fleet Complete serves businesses of all types and sizes. User feedback suggests that the software offers unreliable hardware devices, lags and is challenging to use. Support delays are another con highlighted in user reviews. However, it is great in terms of installation ease, map tracking and accessing technician history.

Screenshots

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FAQ

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