Route4Me vs AT&T Fleet Complete

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Our analysts compared Route4Me vs AT&T Fleet Complete based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Route4Me Software Tool
AT&T Fleet Complete Software Tool

Product Basics

Route4Me is a cloud-based solution that enables small-sized businesses to build, manage and optimize route planning, save time and increase ROI. It allows users to automate planning for effective routes, track in-route progress for drivers and access detailed reports in real time.

It lets users upload customer information, including the region and time when they need to be visited. It offers a 7-day free trial without payment credentials or hidden charges. Users can access it on Android, iOS, iPad and web browsers.
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AT&T Fleet Complete is a comprehensive software solution designed to streamline fleet management tasks, including vehicle tracking, driver behavior monitoring, and maintenance scheduling. This robust platform is particularly well-suited for industries such as transportation, logistics, and field services, where efficient fleet operations are crucial. The software offers unique benefits like real-time GPS tracking, detailed analytics, and customizable reporting, which help businesses enhance operational efficiency and reduce costs.

One of the standout features of AT&T Fleet Complete is its ability to integrate seamlessly with various telematics devices, providing a holistic view of fleet performance. Users appreciate the intuitive interface and the actionable insights it delivers, which can lead to improved decision-making and enhanced safety. Compared to similar products, AT&T Fleet Complete is often praised for its reliability and comprehensive feature set.

Pricing for AT&T Fleet Complete can vary based on the number of units and specific features required. For detailed pricing information tailored to individual needs, it is recommended to contact SelectHub for a personalized quote.

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$100 Monthly
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Optimize Routes: Automatically provides the best routes for dispatches in a few minutes. Upload spreadsheets with order details and customer information from anywhere. 
  • Boost ROI: Maximize profit margins with efficient route planning. Save up to 35% on fuel costs through automated plans and workflows. 
  • Database Access: Create and manage customer databases, including order, phone and address information conveniently. View and control dashboards in real time. 
  • Improve Driver Safety: Prevents driver and fleet accidents and getting stuck in traffic with rough weather condition, sunrise and sunset warnings. 
  • Seven-Day Free Trial: Offers a free product trial for seven days to enable stakeholders to make an informed decision. Requires no payment credentials, contracts, special hardware or hidden charges. 
  • Customer Satisfaction: Enhance customer experiences with live status updates and ETAs. Administrators can define data-specific access for information shared with customers. 
  • Informed Decision Making: Review detailed insights and identify and anticipate bottlenecks in advance. Real-time data access equips administrators to make smarter decisions. 
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  • Improved Route Efficiency: Optimize routes to reduce fuel consumption and travel time, leading to cost savings and increased productivity.
  • Enhanced Driver Safety: Monitor driving behavior to identify and correct unsafe practices, reducing the risk of accidents and liability.
  • Real-Time Tracking: Gain visibility into the exact location of each vehicle, allowing for better coordination and timely decision-making.
  • Maintenance Alerts: Receive notifications for scheduled maintenance and potential issues, helping to prevent breakdowns and extend vehicle lifespan.
  • Regulatory Compliance: Ensure adherence to industry regulations such as Hours of Service (HOS) and Electronic Logging Device (ELD) mandates, avoiding fines and legal issues.
  • Cost Management: Track and analyze fuel usage, maintenance expenses, and other operational costs to identify areas for financial improvement.
  • Asset Utilization: Maximize the use of your fleet by identifying underutilized vehicles and reallocating resources as needed.
  • Customer Satisfaction: Provide accurate ETAs and improve service reliability, enhancing customer trust and satisfaction.
  • Environmental Impact: Reduce carbon footprint through optimized routing and efficient driving practices, contributing to sustainability goals.
  • Scalability: Easily scale the solution to accommodate fleet growth or changes, ensuring long-term adaptability and flexibility.
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  • Route Tracking: Offers GPS-enabled route tracking capabilities accessible from anywhere. Supports Android and iOS devices. Facilitates vehicle and driver behavior inspection and provides insights into fatigue levels and customer location. 
  • Last Mile Geofencing: Creates automatic virtual parameters around dispatch destinations to record driver arrival and departure. Enables mobile workforce to upload images, audio recordings or videos to record last-mile progress. 
  • Offline Features: Allows users to check, route, map and navigate without internet connectivity after synchronizing route optimization with the driver’s device. Drivers can message and share images, signatures and notes in better signal strength. 
  • Multiple Views: Offers access to multiple users as per login control. Administrators can control and check what users see and share on the app. 
  • Voice-Guided Navigation: Provides turn-by-turn audio directions to facilitate driving without distractions. Includes route planning capabilities. 
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  • Real-Time GPS Tracking: Provides live location updates for all fleet vehicles, ensuring precise monitoring and efficient route management.
  • Geofencing Capabilities: Allows the creation of virtual boundaries to monitor vehicle entry and exit, enhancing security and operational control.
  • Driver Behavior Monitoring: Tracks driving habits such as speeding, harsh braking, and rapid acceleration to promote safer driving practices.
  • Maintenance Scheduling: Automates reminders for routine vehicle maintenance, reducing downtime and extending vehicle lifespan.
  • Fuel Management: Monitors fuel consumption and identifies inefficiencies, helping to reduce operational costs and environmental impact.
  • Asset Tracking: Keeps tabs on non-vehicle assets like trailers and equipment, ensuring they are accounted for and properly utilized.
  • Compliance Management: Assists with regulatory compliance by tracking hours of service (HOS) and electronic logging device (ELD) data.
  • Route Optimization: Analyzes routes to find the most efficient paths, saving time and fuel while improving delivery schedules.
  • Customizable Reporting: Generates detailed reports on various metrics such as vehicle usage, driver performance, and fuel efficiency.
  • Mobile App Integration: Provides access to fleet data and management tools via a mobile app, ensuring managers can stay informed on the go.
  • Two-Way Messaging: Facilitates direct communication between drivers and dispatchers, improving coordination and response times.
  • Temperature Monitoring: Tracks the temperature of refrigerated vehicles to ensure compliance with safety standards for perishable goods.
  • Incident Reporting: Allows drivers to report accidents or issues directly through the system, streamlining the incident management process.
  • Driver Identification: Uses unique driver IDs to track who is operating each vehicle, enhancing accountability and security.
  • Integration with Third-Party Systems: Supports seamless integration with other business systems such as payroll and inventory management.
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Product Ranking

#27

among all
Fleet Management Software

#129

among all
Fleet Management Software

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User Sentiment Summary

Great User Sentiment 567 reviews
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88%
of users recommend this product

Route4Me has a 'great' User Satisfaction Rating of 88% when considering 567 user reviews from 3 recognized software review sites.

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3.8 (5)
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4.42 (311)
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4.4 (251)
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Synopsis of User Ratings and Reviews

Driver Routes and Tracking: The system can create routes with multiple stops in a few clicks, according to most users who reviewed this pro.
Customer Assistance: About 100% of users who reviewed this pro said their support is prompt and effective at all times.
User Interface: About all users who mentioned this pro said that the solution is fairly easy-to-use even when on the road.
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Feature-Rich Platform: AT&T Fleet Complete offers a comprehensive suite of tools, including fleet telematics, dash cameras, and asset management, enabling businesses to streamline operations and optimize vehicle utilization.
Seamless Integration: Users praise the software's integration with AT&T's communication services, simplifying communication and data management for businesses already utilizing AT&T's ecosystem.
User-Friendly Interface: Many users highlight the platform's ease of use, allowing for intuitive navigation and efficient management of fleet data, contributing to a positive user experience.
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Notification Emails: Automated updates via emails lag and sometimes stop, according to most users.
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Device Reliability: Some users have reported experiencing problems with the dependability of the GPS trackers and other telematics devices.
Customer Support: A number of users have expressed frustration with the responsiveness and helpfulness of AT&T Fleet Complete's customer support team.
Software Complexity: The software's extensive functionality can make it challenging to learn and navigate initially, potentially requiring significant time investment from users.
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Route4Me is a SaaS web-based route planner that supports all businesses that require logistics and routing solutions. User reviews unanimously indicate that its driver routing and tracking are excellent. Their support assistance and an easy-to-use interface add to the list of its noteworthy features. Email notification lags are a downside suggested by reviews. To sum up, the pros outdo the cons, making it a good routing solution.

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Is AT&T Fleet Complete really the complete package when it comes to fleet management software? User reviews from the past year reveal a mixed bag. While many appreciate the software's comprehensive features, particularly its integration with AT&T's communication services, some have voiced concerns about customer support and occasional software glitches. A major strength highlighted by users is the platform's user-friendliness. The interface is intuitive, making it easy for fleet managers to track vehicles, monitor driver behavior, and generate insightful reports. For instance, one user praised the software's ability to track productivity metrics like idle time and route deviations, providing valuable data for optimizing fleet operations. Another user lauded the seamless integration with AT&T's Enhanced Push-to-Talk service, a feature not commonly found in competing products. This integration streamlines communication and enhances mobile resource management, a significant plus for businesses heavily reliant on AT&T's network. However, the positive feedback is counterbalanced by negative experiences, primarily concerning customer support. Several users reported difficulties in resolving billing issues and receiving timely assistance for technical problems. This inconsistency in customer service, coupled with occasional software hiccups, has left some users frustrated. Overall, AT&T Fleet Complete appears to be a good fit for businesses already entrenched in the AT&T ecosystem, especially those prioritizing seamless communication and data management. However, companies prioritizing responsive customer support and flawless software experiences might want to explore alternative options.

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