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Onfleet vs Webfleet

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Our analysts compared Onfleet vs Webfleet based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
Onfleet Software Tool
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Webfleet Software Tool
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Product Basics

Onfleet offers cloud-based inclusions for automated dispatch, route optimization, fleet tracking and analytics. It streamlines driver onboarding and empowers them with Android and iOS-friendly mobile support. Companies can boost driver accountability and productivity with performance metrics check, delivery proof, task list and e-signatures. It provides predictive ETAs and real-time alerts to plan and execute optimized deliveries.

Technical consultation is available for custom automation for reporting, driver scheduling and recipient import tasks. It offers custom integrations for task creation, analytics and inventory tracking and management.
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Webfleet, earlier known as TomTom Telematics, offers cloud-based tools for passenger transport, trucks, LCVs, EVs, trailers and powered assets. It provides inclusions for asset and vehicle tracking, driver identification, professional navigation and traffic, business integrations, green and safe driving, workflow management and fleet optimization. It enables business and fleet administrators to monitor vehicles, optimize routes, increase safety and reduce operational costs.
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$550 Monthly
Free Trial is available →
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Tailored to your specific needs
$23.95 Monthly
Free Trial is available →
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Optimize Delivery Routes: Automatically create better dispatch routes, with multiple stops, delivery times and relevant factors for business. Stay updated at all times with live traffic and weather notifications. 
  • Reduce Costs: Lowers fuel consumption with efficient route planning and driver management. Save 20 to 40% on drive time and fuel cost. 
  • Customer Satisfaction: Boost customer experience with on-time deliveries, live status updates, feedback collection and ETAs. 
  • Increase Productivity: Assign more deliveries with automatic route planning, without risking late deliveries and employee burnout. 
  • Informed Planning: Plan better using detailed analytics, including order and task histories and comprehensive reports. Access end-to-end performance metrics for individual drivers. 
  • Free Trial: Utilize a 14-day free trial without submitting payment credentials to assess its functionality regarding organizational requirements. 
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  • Stay Informed: Assign tasks to nearest drivers and get notified before EVs reach critical battery levels with live monitoring and accessible updates on the go. 
  • Save Time: Remove redundant tasks and operations to leave more time to focus on core business areas. 
  • Reduce Workload: Decrease manual work and administration with automated workflows and reporting. Keeps administrators informed about vehicle location and order status in real time. 
  • Improves Driving Behavior: Encourage correct driving practices with real-time tracking and identifying unwanted driver behavior before they turn into unexpected challenges. 
  • Fuel Savings: Save fuel costs with better planning based on in-depth insights and real-time fleet tracking data. 
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  • Route Optimization: Offers the best-optimized routes after considering factors like traffic, location, time, capacity and distance. Sends real-time re-optimization and route change updates to drivers. 
  • Dispatch Management: Handles all dispatch functions automatically. Auto-dispatch engine processes workflows to match order dispatches with the right driver to lower labor cost and service time. 
  • Driver Onboarding: Offers functional and intuitive Android and iOS device support. Streamlines onboarding with interactive user walkthroughs. Access driver details and documentation within the app from any location. 
  • Real-Time Insights: Updates customer information, including navigation and order details, in real time. Helps avoid traffic using third-party apps such as Waze, Apple Maps and Google Maps. 
  • In-App Documentation: Collect and save customer notes, barcodes, signatures and photos for proof of delivery. Assists with document management and regulatory compliance. 
  • Driver Chat: Offers a secure chat platform for simplified and quick communication for drivers. 
  • ETA Data: Provides accurate predictive ETAs and machine learning-powered alerts and notifications in real time. 
  • Customer Communication: Enables customers to text and call their drivers, call center or dispatchers in one tap. Protects data through anonymized customer calls. 
  • Performance Tracking: Helps visualize on-time rates and success rates and provides insights for feedback scores, service times and distance traveled. Users can filter data based on dispatch hours, weeks, days, drivers and teams. 
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  • Fleet Management: Manage fleets, including busses, trucks, cars and vans, using several tools. 
  • Vehicle Tracking: Key features include live vehicle tracking and informative tracing. Receive instant alerts and notifications with a mileage registering logbook and dedicated Tachograph Manager. 
  • Fleet Optimization: Access a comprehensive dashboard, including real-time data updates and extensive reports. Receive notifications for order status updates, vehicle maintenance and vehicles moving outside a geofenced area. 
  • Workflow Management: Automatically manage order and job workflow operations. Offers dynamic dispatching tools. Facilitates work time registration and planning with TomTom traffic insights to share accurate ETAs with clients and customers. 
  • Green and Safe Driving: Offers direct driver feedback and predictive suggestions to improve driver behavior. Access historical and real-time fuel emission and consumption insights. Get notified of vehicle issues based on live mileage information. 
  • Business Integration: Provides seamless integration with pre-existing third-party tools like Cartright, Parkd, FleetCheck, EasyTrans and AdvanceDispatch. 
  • Mileage Tracking: Records trip data automatically and ensures HMRC compliance. View driver scores and trip and company details from any location. 
  • Navigation and Traffic: Receive accurate traffic information and choose faster routes and ETAs. Factors vehicle types, weight, size and speed to create optimized fleet routes. 
  • Digital Tachograph: Records details such as journey distance, speed and time through a digital tachograph fitted with vehicles. Analyze driver card and vehicle information regularly. 
  • Asset Tracking: Gain visibility into vehicle and asset locations and information on maps. Prevent vehicle thefts through prompt alerts on detecting unauthorized movements. 
  • Electric Vehicles: Monitor EVs and ICE vehicles. Plan job dispatches based on EV charge information. Receive updates and notifications for real-time charge levels and view charging points using the map feature. 
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Product Ranking

#31

among all
Fleet Management Software

#55

among all
Fleet Management Software

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User Sentiment Summary

Excellent User Sentiment 172 reviews
Great User Sentiment 71 reviews
92%
of users recommend this product

Onfleet has a 'excellent' User Satisfaction Rating of 92% when considering 172 user reviews from 3 recognized software review sites.

82%
of users recommend this product

Webfleet has a 'great' User Satisfaction Rating of 82% when considering 71 user reviews from 3 recognized software review sites.

4.4 (41)
2.5 (2)
4.66 (81)
4.09 (35)
4.6 (50)
4.2 (34)

Awards

Onfleet stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

User Interface: The software dashboard is simple to navigate, according to 89% of users that mentioned this aspect.
Support Assistance: About 85% of users who reviewed this pro said support is prompt and reliable.
Installation: About 92% of users who mentioned this pro said that initial setup is quick and easy.
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Extensive Features: Most users say that it offers a comprehensive suite of features.
Driver Tracking: According to more than 60% of users who reviewed this aspect, it supports an accurate view of vehicles and tracks driver location and speed in a simplified dashboard.
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Assigning Task: The drag-and-drop feature for allotting dispatch tasks for drivers is tedious; according to more than 90% of users who reviewed this feature.
Software Glitches: According to all users who reviewed this con, frequent system glitches and downtimes hamper everyday tasks.
Feature Lags: About 80% of users who mentioned this con said that the software lags for chats, ETA updates and vehicles.
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Customer Support: Their customer support is unhelpful and can take days to respond, according to more than 75% of users who reviewed this aspect.
Challenging Installation: According to all users who reviewed this con, the initial setup is slow and cumbersome.
High Pricing: Most users who mentioned this con said that the software isn’t easy on the pocket.
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A cloud and web-based solution, Onfleet offers medium and large-sized enterprises delivery management tools. It also provides apps for Android, iPhone and iPad users. User reviews indicate positive experiences with ease of installation, customer support and dashboards. On the flip side, system lags, glitches and task assignment features are some downsides of the software. All in all, it’s worth giving it a try.

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Webfleet is a cloud and SaaS tool that offers telematics inclusions to businesses of all sizes. User reviews suggest that it provides an extensive set of features, eliminating the need for multiple solutions. The driver and vehicle tracking tool is another noteworthy offering. However, companies looking for a software that’s simple to install with responsive customer support may want to reconsider. Additionally, its pricing is higher than most competitors offering similar features and services.

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Screenshots

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