Home > Fleet Management Software > Onfleet > Onfleet vs Fleet Complete

Onfleet vs Fleet Complete

Last Updated: November 25th, 2024

Our analysts compared Onfleet vs Fleet Complete based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots

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Product Basics

Onfleet offers cloud-based inclusions for automated dispatch, route optimization, fleet tracking and analytics. It streamlines driver onboarding and empowers them with Android and iOS-friendly mobile support. Companies can boost driver accountability and productivity with performance metrics check, delivery proof, task list and e-signatures. It provides predictive ETAs and real-time alerts to plan and execute optimized deliveries.

Technical consultation is available for custom automation for reporting, driver scheduling and recipient import tasks. It offers custom integrations for task creation, analytics and inventory tracking and management.

Fleet Complete is a cloud-based solution that offers fleet, task, asset, safety and compliance, dispatch, delivery and field service management inclusions. Its additional offerings include ProServices, FirstNet Verified and OEM partnership advantages. It enables businesses of all sizes to identify idle vehicles and manage them through virtual reservations.

Users can track fleet locations, pull reports, facilitate resource utilization and improve business performance. It is available for iOS and Android users via a resource tracker app.

$550 Monthly

Free Trial is available →

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Tailored to your specific needs

$10 Monthly

Free Trial is available →

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Tailored to your specific needs

Small

Medium

Large

Small

Medium

Large

Windows

Mac

Linux

Android

Chromebook

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Mac

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Cloud

On-Premise

Mobile

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Mobile

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Documentation

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Product Insights

Optimize Delivery Routes: Automatically create better dispatch routes, with multiple stops, delivery times and relevant factors for business. Stay updated at all times with live traffic and weather notifications.
Reduce Costs: Lowers fuel consumption with efficient route planning and driver management. Save 20 to 40% on drive time and fuel cost.
Customer Satisfaction: Boost customer experience with on-time deliveries, live status updates, feedback collection and ETAs.
Increase Productivity: Assign more deliveries with automatic route planning, without risking late deliveries and employee burnout.
Informed Planning: Plan better using detailed analytics, including order and task histories and comprehensive reports. Access end-to-end performance metrics for individual drivers.
Free Trial: Utilize a 14-day free trial without submitting payment credentials to assess its functionality regarding organizational requirements.

Boost Efficiency: Optimize routes and reduce fuel costs with automated route planning and data insights that promote informed decision-making.
Enhance Safety: Promotes fleet and driver safety through live vehicle tracking and driver updates.
Customer Satisfaction: Improve customer experience with ETAs, automated routing monitoring, order status alerts and prompt responses.
Avoid Unforeseeable Issues: Maintain asset temperatures and prevent vehicle thefts with live operational status, temperature alerts and location of vehicles within the fleet.

Route Optimization: Offers the best-optimized routes after considering factors like traffic, location, time, capacity and distance. Sends real-time re-optimization and route change updates to drivers.
Dispatch Management: Handles all dispatch functions automatically. Auto-dispatch engine processes workflows to match order dispatches with the right driver to lower labor cost and service time.
Driver Onboarding: Offers functional and intuitive Android and iOS device support. Streamlines onboarding with interactive user walkthroughs. Access driver details and documentation within the app from any location.
Real-Time Insights: Updates customer information, including navigation and order details, in real time. Helps avoid traffic using third-party apps such as Waze, Apple Maps and Google Maps.
In-App Documentation: Collect and save customer notes, barcodes, signatures and photos for proof of delivery. Assists with document management and regulatory compliance.
Driver Chat: Offers a secure chat platform for simplified and quick communication for drivers.
ETA Data: Provides accurate predictive ETAs and machine learning-powered alerts and notifications in real time.
Customer Communication: Enables customers to text and call their drivers, call center or dispatchers in one tap. Protects data through anonymized customer calls.
Performance Tracking: Helps visualize on-time rates and success rates and provides insights for feedback scores, service times and distance traveled. Users can filter data based on dispatch hours, weeks, days, drivers and teams.

Fleet Management: Enables fleet operators and administrators to manage operations from a single dashboard. Offers insights into productivity levels, fleet and driver behavior and other essential metrics. Provides instant vehicle crash alerts.
Task Management: Offers a task tracker with tools for time management, activity tracking and self-assigning tasks. Streamlines vehicle inspections with DVIR and ensures ELD compliance and mechanic log off.
Asset Management: Optimizes vehicle utilization and helps track and protect assets. Provides position reporting with GPS asset snapshots and temperature alerts and prevents vehicle and asset thefts.
Safety and Compliance: Personal tracker ensures lone workers’ safety and security. Provides automatic reporting with sensor technology that monitors general activities, health status, movement and personnel location of those working in hazardous environments. Sends distress alerts for long periods of inactivity.
Dispatch, Delivery and Field Service: Provides route optimization capabilities and improves customer service through ETA boards, digital information capture and automated order scheduling and management.

Product Ranking

#31

among all
Fleet Management Software

#37

among all
Fleet Management Software

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Analyst Rating Summary

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User Sentiment Summary

92%

of users recommend this product

Onfleet has a 'excellent' User Satisfaction Rating of 92% when considering 172 user reviews from 3 recognized software review sites.

78%

of users recommend this product

Fleet Complete has a 'good' User Satisfaction Rating of 78% when considering 529 user reviews from 4 recognized software review sites.

4.4 (41)

4.0 (2)

4.66 (81)

3.89 (267)

4.6 (50)

3.9 (259)

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3.0 (1)

Awards

Synopsis of User Ratings and Reviews

User Interface: The software dashboard is simple to navigate, according to 89% of users that mentioned this aspect.

Support Assistance: About 85% of users who reviewed this pro said support is prompt and reliable.

Installation: About 92% of users who mentioned this pro said that initial setup is quick and easy.

Map Tracking Capabilities: According to most users who reviewed this pro, their map tracking feature for vehicles and assets is helpful at all times.

Installation: Most users who mentioned this pro said that the initial setup is quick and easy.

Technician History: The ability to track work history, status and location within their breadcrumbs feature is robust, according to all reviews that mention this aspect.

Assigning Task: The drag-and-drop feature for allotting dispatch tasks for drivers is tedious; according to more than 90% of users who reviewed this feature.

Software Glitches: According to all users who reviewed this con, frequent system glitches and downtimes hamper everyday tasks.

Feature Lags: About 80% of users who mentioned this con said that the software lags for chats, ETA updates and vehicles.

Challenging Navigation: The software has a tricky user interface, according to most users' reviews that mentioned navigation.

Customer Support: According to more than 95% of users who reviewed this con, their customer assistance is slow and unreliable.

Hardware: About all users who mentioned this con said that their hardware devices are nonfunctional and can’t be customized as per user convenience.

Software Lags: Approximately 75% of users said that the software lags, especially for GPS tracking, reporting, ETAs and ELD.

A cloud and web-based solution, Onfleet offers medium and large-sized enterprises delivery management tools. It also provides apps for Android, iPhone and iPad users. User reviews indicate positive experiences with ease of installation, customer support and dashboards. On the flip side, system lags, glitches and task assignment features are some downsides of the software. All in all, it’s worth giving it a try.

Based on the cloud, Fleet Complete serves businesses of all types and sizes. User feedback suggests that the software offers unreliable hardware devices, lags and is challenging to use. Support delays are another con highlighted in user reviews. However, it is great in terms of installation ease, map tracking and accessing technician history.

Screenshots

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FAQ

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