Nextraq vs AT&T Fleet Complete

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Our analysts compared Nextraq vs AT&T Fleet Complete based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Nextraq Software Tool
AT&T Fleet Complete Software Tool

Product Basics

NexTraq is a Michelin Group company that enables organizations to monitor fleet and driver activities, track fleets and mobile assets in real time, and keep up with vehicle maintenance schedules.

It facilitates driver safety, fleet visibility and productivity, mobile workforce management, maintenance and ELD compliance. Users can track, observe and analyze fleet fuel consumption, check precise ETAs and manage payroll administration. It offers cloud-based inclusions and dedicated support on Android and iOS devices.
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AT&T Fleet Complete is a comprehensive software solution designed to streamline fleet management tasks, including vehicle tracking, driver behavior monitoring, and maintenance scheduling. This robust platform is particularly well-suited for industries such as transportation, logistics, and field services, where efficient fleet operations are crucial. The software offers unique benefits like real-time GPS tracking, detailed analytics, and customizable reporting, which help businesses enhance operational efficiency and reduce costs.

One of the standout features of AT&T Fleet Complete is its ability to integrate seamlessly with various telematics devices, providing a holistic view of fleet performance. Users appreciate the intuitive interface and the actionable insights it delivers, which can lead to improved decision-making and enhanced safety. Compared to similar products, AT&T Fleet Complete is often praised for its reliability and comprehensive feature set.

Pricing for AT&T Fleet Complete can vary based on the number of units and specific features required. For detailed pricing information tailored to individual needs, it is recommended to contact SelectHub for a personalized quote.

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Product Assistance

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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Improve Driver Safety: Identify and eliminate unsafe driving practices with real-time tracking and dashcam features. Take prompt action and improve productivity by monitoring issues such as hard braking, speeding, and aggressive or distracted driving. 
  • Enhance Training: Improve driver accountability with in-depth insights into driving style and events. Leverage safety scorecard data and online training courses customized to suit individual driver challenges. 
  • Inform Decision-Making: Make smarter decisions with access to actionable insights and 30+ live alerts about vehicle and driver performance. 
  • Protect Assets: Boost asset safety with geofencing alerts that send live updates whenever vehicles enter or exit geofenced areas. Prohibits authorized after-hour usage of company vehicles using preset trigger alerts. 
  • Reduce Manual Work: Automate tedious and repetitive tasks using RODS, HOS, automated scheduling and maintenance logs, and DVIR. Automated workflows, reminders and alerts enable fleet administrators to focus on critical tasks and planning. 
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  • Improved Route Efficiency: Optimize routes to reduce fuel consumption and travel time, leading to cost savings and increased productivity.
  • Enhanced Driver Safety: Monitor driving behavior to identify and correct unsafe practices, reducing the risk of accidents and liability.
  • Real-Time Tracking: Gain visibility into the exact location of each vehicle, allowing for better coordination and timely decision-making.
  • Maintenance Alerts: Receive notifications for scheduled maintenance and potential issues, helping to prevent breakdowns and extend vehicle lifespan.
  • Regulatory Compliance: Ensure adherence to industry regulations such as Hours of Service (HOS) and Electronic Logging Device (ELD) mandates, avoiding fines and legal issues.
  • Cost Management: Track and analyze fuel usage, maintenance expenses, and other operational costs to identify areas for financial improvement.
  • Asset Utilization: Maximize the use of your fleet by identifying underutilized vehicles and reallocating resources as needed.
  • Customer Satisfaction: Provide accurate ETAs and improve service reliability, enhancing customer trust and satisfaction.
  • Environmental Impact: Reduce carbon footprint through optimized routing and efficient driving practices, contributing to sustainability goals.
  • Scalability: Easily scale the solution to accommodate fleet growth or changes, ensuring long-term adaptability and flexibility.
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  • DashCam: Provides in-vehicle cameras that capture wide-angle HD videos with night vision support. Receive real-time accident alerts with GPS location and video recordings for fleet administrators and managers. 
  • Distracted Driving: Eliminates driver distraction by declining access to emails, games, web browsers and texting apps on smartphones or tablets while driving. 
  • Driver Behavior: Increases driver awareness by informing them via beeps while aggressively cornering, hard braking and speeding. Create safety scorecards based on several parameters to accordingly coach and reward behavior. 
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  • Real-Time GPS Tracking: Provides live location updates for all fleet vehicles, ensuring precise monitoring and efficient route management.
  • Geofencing Capabilities: Allows the creation of virtual boundaries to monitor vehicle entry and exit, enhancing security and operational control.
  • Driver Behavior Monitoring: Tracks driving habits such as speeding, harsh braking, and rapid acceleration to promote safer driving practices.
  • Maintenance Scheduling: Automates reminders for routine vehicle maintenance, reducing downtime and extending vehicle lifespan.
  • Fuel Management: Monitors fuel consumption and identifies inefficiencies, helping to reduce operational costs and environmental impact.
  • Asset Tracking: Keeps tabs on non-vehicle assets like trailers and equipment, ensuring they are accounted for and properly utilized.
  • Compliance Management: Assists with regulatory compliance by tracking hours of service (HOS) and electronic logging device (ELD) data.
  • Route Optimization: Analyzes routes to find the most efficient paths, saving time and fuel while improving delivery schedules.
  • Customizable Reporting: Generates detailed reports on various metrics such as vehicle usage, driver performance, and fuel efficiency.
  • Mobile App Integration: Provides access to fleet data and management tools via a mobile app, ensuring managers can stay informed on the go.
  • Two-Way Messaging: Facilitates direct communication between drivers and dispatchers, improving coordination and response times.
  • Temperature Monitoring: Tracks the temperature of refrigerated vehicles to ensure compliance with safety standards for perishable goods.
  • Incident Reporting: Allows drivers to report accidents or issues directly through the system, streamlining the incident management process.
  • Driver Identification: Uses unique driver IDs to track who is operating each vehicle, enhancing accountability and security.
  • Integration with Third-Party Systems: Supports seamless integration with other business systems such as payroll and inventory management.
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Product Ranking

#12

among all
Fleet Management Software

#129

among all
Fleet Management Software

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User Sentiment Summary

Good User Sentiment 95 reviews
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74%
of users recommend this product

Nextraq has a 'good' User Satisfaction Rating of 74% when considering 95 user reviews from 4 recognized software review sites.

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4.7 (4)
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4.8 (4)
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3.64 (44)
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3.6 (43)
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Synopsis of User Ratings and Reviews

User Friendly: More than 85% of user reviews indicate that its dashboard is intuitive and easy-to-use for most functionalities.
Reporting Tools: Approximately 90% of users who reviewed reporting mentioned that it provides insightful, easy-to-read and visually interactive reports.
GPS Tracking: The software lets fleet administrators monitor and track their vehicles and drivers from multiple locations, which is a plus according to 85% of users.
Customizable: Almost all users who reviewed customization suggest that the software offers several options for fleet tracking, reporting and asset maintenance.
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Feature-Rich Platform: AT&T Fleet Complete offers a comprehensive suite of tools, including fleet telematics, dash cameras, and asset management, enabling businesses to streamline operations and optimize vehicle utilization.
Seamless Integration: Users praise the software's integration with AT&T's communication services, simplifying communication and data management for businesses already utilizing AT&T's ecosystem.
User-Friendly Interface: Many users highlight the platform's ease of use, allowing for intuitive navigation and efficient management of fleet data, contributing to a positive user experience.
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Customer Support: The customer assistance team provides unhelpful and slow resolutions, according to more than 75% of users.
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Device Reliability: Some users have reported experiencing problems with the dependability of the GPS trackers and other telematics devices.
Customer Support: A number of users have expressed frustration with the responsiveness and helpfulness of AT&T Fleet Complete's customer support team.
Software Complexity: The software's extensive functionality can make it challenging to learn and navigate initially, potentially requiring significant time investment from users.
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Nextraq is a comprehensive, cloud-based system that covers all aspects of fleet management. Its easy-to-use interface, simple navigation and useful features are some noteworthy offerings. Reporting, GPS tracking and customizability are valuable pros mentioned in user reviews. However, their customer support is lacking and needs improvement. All in all, it’s a good solution for those looking for vehicle and asset tracking tools for commercial fleets.

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Is AT&T Fleet Complete really the complete package when it comes to fleet management software? User reviews from the past year reveal a mixed bag. While many appreciate the software's comprehensive features, particularly its integration with AT&T's communication services, some have voiced concerns about customer support and occasional software glitches. A major strength highlighted by users is the platform's user-friendliness. The interface is intuitive, making it easy for fleet managers to track vehicles, monitor driver behavior, and generate insightful reports. For instance, one user praised the software's ability to track productivity metrics like idle time and route deviations, providing valuable data for optimizing fleet operations. Another user lauded the seamless integration with AT&T's Enhanced Push-to-Talk service, a feature not commonly found in competing products. This integration streamlines communication and enhances mobile resource management, a significant plus for businesses heavily reliant on AT&T's network. However, the positive feedback is counterbalanced by negative experiences, primarily concerning customer support. Several users reported difficulties in resolving billing issues and receiving timely assistance for technical problems. This inconsistency in customer service, coupled with occasional software hiccups, has left some users frustrated. Overall, AT&T Fleet Complete appears to be a good fit for businesses already entrenched in the AT&T ecosystem, especially those prioritizing seamless communication and data management. However, companies prioritizing responsive customer support and flawless software experiences might want to explore alternative options.

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