GPS Insight vs AT&T Fleet Complete

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Our analysts compared GPS Insight vs AT&T Fleet Complete based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

AT&T Fleet Complete Software Tool

Product Basics

GPS Insight offers GPS tracking, smart cameras, field service management, ELD, DVIR, ecosystem and integration solutions. It provides dedicated inclusions for heavy equipment, trailers, ELD users, vehicle and technician managers and administrators.

It boosts ROI and driver and fleet safety with real-time tracking and updates to increase accountability, efficiency and compliance. It provides access to actionable insights and reports to help businesses make smart decisions.
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AT&T Fleet Complete is a comprehensive software solution designed to streamline fleet management tasks, including vehicle tracking, driver behavior monitoring, and maintenance scheduling. This robust platform is particularly well-suited for industries such as transportation, logistics, and field services, where efficient fleet operations are crucial. The software offers unique benefits like real-time GPS tracking, detailed analytics, and customizable reporting, which help businesses enhance operational efficiency and reduce costs.

One of the standout features of AT&T Fleet Complete is its ability to integrate seamlessly with various telematics devices, providing a holistic view of fleet performance. Users appreciate the intuitive interface and the actionable insights it delivers, which can lead to improved decision-making and enhanced safety. Compared to similar products, AT&T Fleet Complete is often praised for its reliability and comprehensive feature set.

Pricing for AT&T Fleet Complete can vary based on the number of units and specific features required. For detailed pricing information tailored to individual needs, it is recommended to contact SelectHub for a personalized quote.

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$15/Vehicle, Monthly
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Product Assistance

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Product Insights

  • Reduce Fuel Cost: Minimize unnecessary fuel consumption and costs by tracking wastage. Helps identify and eliminate unwanted driver behaviors such as unauthorized vehicle usage, fuel frauds, overspeeding, idling and avoiding long dispatch routes. 
  • Optimize Productivity: Monitor and train drivers with GPS-powered tracking from any location. Visibility across the fleet and insightful reports help create strategic plans to improve performance. 
  • Reduce Labor Expense: Ensures better driver accountability with vehicle tracking and HOS tools to calculate productive working hours and minimize unnecessary driver overtimes. 
  • Enhance Safety: Improve driver and fleet safety with real-time fleet tracking and driver behavior monitoring. AI helps analyze road behaviors and alerts drivers during high-risk situations. 
  • Emphasize Sustainability: Minimize carbon footprint with fuel consumption tracking, vehicle maintenance and following shortest routes for dispatches. 
  • Minimize Downtime: Reduce unanticipated vehicle breakdowns and dodge major repairs with customizable maintenance schedules. Identify problem areas in advance and implement a proactive approach. 
  • Improve Customer Satisfaction: Boost customer experiences with quick dispatches, easy billing, prompt emergency responses and verification at job completion. 
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  • Improved Route Efficiency: Optimize routes to reduce fuel consumption and travel time, leading to cost savings and increased productivity.
  • Enhanced Driver Safety: Monitor driving behavior to identify and correct unsafe practices, reducing the risk of accidents and liability.
  • Real-Time Tracking: Gain visibility into the exact location of each vehicle, allowing for better coordination and timely decision-making.
  • Maintenance Alerts: Receive notifications for scheduled maintenance and potential issues, helping to prevent breakdowns and extend vehicle lifespan.
  • Regulatory Compliance: Ensure adherence to industry regulations such as Hours of Service (HOS) and Electronic Logging Device (ELD) mandates, avoiding fines and legal issues.
  • Cost Management: Track and analyze fuel usage, maintenance expenses, and other operational costs to identify areas for financial improvement.
  • Asset Utilization: Maximize the use of your fleet by identifying underutilized vehicles and reallocating resources as needed.
  • Customer Satisfaction: Provide accurate ETAs and improve service reliability, enhancing customer trust and satisfaction.
  • Environmental Impact: Reduce carbon footprint through optimized routing and efficient driving practices, contributing to sustainability goals.
  • Scalability: Easily scale the solution to accommodate fleet growth or changes, ensuring long-term adaptability and flexibility.
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  • GPS Tracking:  
    • Vehicles: View live and historical fleet locations at all times. Monitor driver behavior and train drivers based on detailed vehicle and driver information. Receive preventative maintenance and vehicle diagnostic alerts. 
    • Trailers: Offers visibility into yard and trailer operations. Monitors asset location and usage, verifies drops and pickups and manages maintenance activities. 
    • Heavy Equipment: Monitor and safeguard assets from ineffective utilization, unauthorized usage and theft. Access in-depth utilization metrics and real-time locations. 
    • Switches and Sensors: Get live alerts and notifications on threshold violations and movement. Monitor asset health and usage and maintain refrigeration temperatures. Protect assets and human resources through Bluetooth-powered communication and remote panic buttons. 
  • Smart Cameras: Captures and saves on-road footage hours. Detects unwanted driver behavior, distractions, overspeeding, driver drowsiness, hard braking and keeps a check on seatbelt compliance and traffic signal violations. Alerts fleet administrators against driver stop sign violations. Monitor and analyze individual and group scores based on several parameters. 
  • Field Service Management:  
    • Scheduling and Dispatch: Schedule jobs to optimize team productivity. View team member activities, availability and work status on a customizable calendar. Offers a map view of job locations and time insights. Assign job technicians based on skillsets and customer locations. 
    • Work Orders and Estimates: Create and track estimates, change lead status and opportunities and make insight-based decisions. Technicians can manage mobile processes, including signatures, notes, sketches, capture photos, create quotes and showcase products and services. 
    • Invoicing and Payments: Customize invoices with company branding, including details like sketches, photos, contact information and logos. Export to PDFs or directly share links with customers. Build customizable product and service catalogs. 
    • Customer Management: Access and manage complete customer information, including audit history, activity notes, billing terms and locations. View the service history of invoices and payments. Manage customers’ schedules and installed equipment in a few clicks. 
    • QuickBooks Integration: Provides two-way synchronized QuickBooks integration that updates online accounts, customer records, invoices and field service management solution with a single entry. 
  • ELD: Track and save HOS details and ensure compliance, including DOT and FMCSA, without manual intervention. Supports tablets and smartphones with Android and Apple operating systems. 
  • DVIR: Offers on-mobile checklist-type forms and automatic reporting. Utilize speech-to-text tools and multi-lingual support. Customize DVIR points based on individuals and vehicle class or types. 
  • Ecosystem: Access a flexible marketplace to partner with automation, AI, business analytics and IoT clients as a white label reseller or a referral/reseller partner. 
  • Integrations: Integrates with various pre-existing business management, load tracking, routing, safety, fleet management and maintenance solutions such as Epicor, ServiceTitan, Jonas construction software, Fleetio and TruckerTools. 
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  • Real-Time GPS Tracking: Provides live location updates for all fleet vehicles, ensuring precise monitoring and efficient route management.
  • Geofencing Capabilities: Allows the creation of virtual boundaries to monitor vehicle entry and exit, enhancing security and operational control.
  • Driver Behavior Monitoring: Tracks driving habits such as speeding, harsh braking, and rapid acceleration to promote safer driving practices.
  • Maintenance Scheduling: Automates reminders for routine vehicle maintenance, reducing downtime and extending vehicle lifespan.
  • Fuel Management: Monitors fuel consumption and identifies inefficiencies, helping to reduce operational costs and environmental impact.
  • Asset Tracking: Keeps tabs on non-vehicle assets like trailers and equipment, ensuring they are accounted for and properly utilized.
  • Compliance Management: Assists with regulatory compliance by tracking hours of service (HOS) and electronic logging device (ELD) data.
  • Route Optimization: Analyzes routes to find the most efficient paths, saving time and fuel while improving delivery schedules.
  • Customizable Reporting: Generates detailed reports on various metrics such as vehicle usage, driver performance, and fuel efficiency.
  • Mobile App Integration: Provides access to fleet data and management tools via a mobile app, ensuring managers can stay informed on the go.
  • Two-Way Messaging: Facilitates direct communication between drivers and dispatchers, improving coordination and response times.
  • Temperature Monitoring: Tracks the temperature of refrigerated vehicles to ensure compliance with safety standards for perishable goods.
  • Incident Reporting: Allows drivers to report accidents or issues directly through the system, streamlining the incident management process.
  • Driver Identification: Uses unique driver IDs to track who is operating each vehicle, enhancing accountability and security.
  • Integration with Third-Party Systems: Supports seamless integration with other business systems such as payroll and inventory management.
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Product Ranking

#24

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Fleet Management Software

#129

among all
Fleet Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Advanced Driver-Assistance Systems (ADAS) Compliance Driver Management Electric Vehicle (EV) Management Fleet Maintenance Fleet Management Fleet Or Asset Tracking And Routing Fleet Safety Fuel Management Mobile 40 100 62 62 77 87 83 40 77 93 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 312 reviews
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90%
of users recommend this product

GPS Insight has a 'excellent' User Satisfaction Rating of 90% when considering 312 user reviews from 4 recognized software review sites.

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4.6 (14)
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4.5 (99)
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4.5 (198)
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5.0 (1)
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Awards

GPS Insight stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

User Friendly: Offers comprehensive and easy-to-use tools, according to 90% of users who mention its interface and features.
Customer Service: About 93% of users who reviewed this pro say their service agents provide quick solutions and technical information.
Installation: About 88% of users who mentioned this pro said it’s easy to install and adapt within the company by on-field and off-field staff.
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Feature-Rich Platform: AT&T Fleet Complete offers a comprehensive suite of tools, including fleet telematics, dash cameras, and asset management, enabling businesses to streamline operations and optimize vehicle utilization.
Seamless Integration: Users praise the software's integration with AT&T's communication services, simplifying communication and data management for businesses already utilizing AT&T's ecosystem.
User-Friendly Interface: Many users highlight the platform's ease of use, allowing for intuitive navigation and efficient management of fleet data, contributing to a positive user experience.
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Tracking and Updates: According to most users, harsh weather conditions significantly affect fleet location accuracy and slow down live location updates.
Hardware Issues: According to more than 88% of users who reviewed this con, hardware glitches result in faulty ELD implementation.
Reporting: About all users who mentioned this con said their technician activity reports are complicated to understand.
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Device Reliability: Some users have reported experiencing problems with the dependability of the GPS trackers and other telematics devices.
Customer Support: A number of users have expressed frustration with the responsiveness and helpfulness of AT&T Fleet Complete's customer support team.
Software Complexity: The software's extensive functionality can make it challenging to learn and navigate initially, potentially requiring significant time investment from users.
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GPS Insight is a comprehensive solution offering GPS tracking, smart cameras, field service and compliance management solutions to businesses of all sizes. It's a great option for those looking for a simple solution, with easy installation and helpful customer service. Reporting, hardware glitches and unreliable tracking updates are some issues commonly encountered by users. In a nutshell, companies looking for an economic system that offers extensive features can give it a try.

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Is AT&T Fleet Complete really the complete package when it comes to fleet management software? User reviews from the past year reveal a mixed bag. While many appreciate the software's comprehensive features, particularly its integration with AT&T's communication services, some have voiced concerns about customer support and occasional software glitches. A major strength highlighted by users is the platform's user-friendliness. The interface is intuitive, making it easy for fleet managers to track vehicles, monitor driver behavior, and generate insightful reports. For instance, one user praised the software's ability to track productivity metrics like idle time and route deviations, providing valuable data for optimizing fleet operations. Another user lauded the seamless integration with AT&T's Enhanced Push-to-Talk service, a feature not commonly found in competing products. This integration streamlines communication and enhances mobile resource management, a significant plus for businesses heavily reliant on AT&T's network. However, the positive feedback is counterbalanced by negative experiences, primarily concerning customer support. Several users reported difficulties in resolving billing issues and receiving timely assistance for technical problems. This inconsistency in customer service, coupled with occasional software hiccups, has left some users frustrated. Overall, AT&T Fleet Complete appears to be a good fit for businesses already entrenched in the AT&T ecosystem, especially those prioritizing seamless communication and data management. However, companies prioritizing responsive customer support and flawless software experiences might want to explore alternative options.

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