Motive vs SmartMoving

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Our analysts compared Motive vs SmartMoving based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Motive (formerly KeepTruckin) is a fleet operations platform that offers hardware and software modules to track and manage fleets. The integrated approach helps users boost the safety, profitability and productivity of their daily tasks.

It offers real-time vehicle tracking, utilization and inspection, including driver coaching modules to streamline and optimize fleet operations management. It also provides service and diagnostic reminders for vehicles that help lower maintenance costs and avoid vehicle breakdowns.

Key capabilities include fleet tracking, telematics, compliance management, fuel management, fleet maintenance, driver monitoring and IFTA reporting. A driver app helps connect to the main interface via Bluetooth.

It’s suitable for businesses of all sizes that manage fleets of vehicles. Users can opt for a free trial and demo before implementation. Its pricing starts from $35 per vehicle per month.

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SmartMoving is a moderately priced software solution designed for small to medium-sized moving companies seeking streamlined operations and enhanced profitability. This online platform offers a comprehensive suite of tools, including CRM, fleet management, dispatching, billing, and customer communication features, all within a single interface.

Key benefits for users include automated processes, improved customer satisfaction through efficient communication, and real-time visibility of operations. Popular features encompass lead management, storage management, and claims management. Users appreciate its ease of implementation and responsive customer support.

Starting at $399, SmartMoving's pricing might vary based on specific requirements. For a tailored pricing quote, it is recommended to contact SelectHub directly.

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$35/Vehicle, Monthly
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$399 Monthly
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Mobile

Product Assistance

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Product Insights

  • Enhance Driver Safety: Prevent road accidents through AI-powered safety solutions. Reduce false detections and alerts with advanced AI dash cams and in-vehicle notifications.
  • Facilitate Driver Coaching: Access to customized driver coaching modules. Analyze and derive insights from individual driver video recordings with the in-house safety workforce.
  • Reduce Idling Time: Analyze Motive data to identify excessive idling by driver or vehicle. Take action with coaching or route optimization to reduce idling time.
  • Optimize Fuel Efficiency: Save up to 10% on fuel costs annually with an AI-driver fuel program. Support smart decision-making with access to fuel trends, efficiency factors and driver insights such as idle time, over RPM and hard braking.
  • Facilitate Maintenance: Reduce vehicle repairs and improve fleet uptime by supporting a proactive approach to vehicle maintenance.
  • Save Time: Eliminate manual data entry and save time spent on compliance tasks by generating automated reports.
  • Simplifie Workflows: Handle and streamline tasks end-to-end by integrating HoS with GPS data, live dispatch updates and quick documentation.
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  • Improved Efficiency: Streamline operations by automating routine tasks, allowing your team to focus on higher-value activities.
  • Enhanced Customer Relationships: Utilize CRM features to track customer interactions and preferences, leading to more personalized service and higher satisfaction rates.
  • Optimized Fleet Utilization: Monitor and manage your fleet in real-time, reducing downtime and ensuring vehicles are used to their full potential.
  • Data-Driven Decisions: Access comprehensive analytics and reports to make informed decisions that drive business growth and operational improvements.
  • Cost Savings: Reduce operational costs through better resource allocation and minimized manual errors, leading to increased profitability.
  • Scalability: Easily scale your operations as your business grows, without the need for significant additional investment in new systems.
  • Compliance Management: Stay compliant with industry regulations by maintaining accurate records and automating compliance-related tasks.
  • Enhanced Communication: Improve internal and external communication with integrated messaging and notification systems, ensuring everyone is on the same page.
  • Increased Accountability: Track task assignments and completions, fostering a culture of accountability and transparency within your team.
  • Customer Retention: Leverage CRM insights to proactively address customer needs and concerns, boosting loyalty and repeat business.
  • Time Management: Efficiently schedule and dispatch tasks, reducing idle time and ensuring timely service delivery.
  • Resource Optimization: Allocate resources more effectively by understanding demand patterns and adjusting accordingly.
  • Reduced Paperwork: Digitize records and workflows, minimizing the need for physical paperwork and reducing the risk of lost or misplaced documents.
  • Real-Time Updates: Provide your team with real-time updates on job statuses and fleet locations, enhancing coordination and responsiveness.
  • Customer Insights: Gain deeper insights into customer behavior and preferences, enabling more targeted marketing and service strategies.
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  • ELD Compliance: Simplify ELD compliance with FMCSA registration. Pass DOT audit checks with violation alerts and automatic log audit procedures. Drivers can focus on driving and get real-time HOS violation alerts. Use the system in remote locations without a network.
  • Vehicle Tracking: Access GPS-enabled driver and vehicle tracking capabilities from any location. Get live updates and insights into fleets about vehicle destinations, fault codes, directions and speed. Share ETAs with customers to improve visibility and customer satisfaction and avoid unnecessary check-in calls.
  • Smart Dashcam: Access AI videos to identify risky driver behavior that requires supportive evidence-based driver coaching. Create, store and manage videos that can act as evidence and help avoid false claims during accidents.
  • IFTA Reporting: Automate tax reporting and minimize the administrative burden associated with manual fuel tax calculations. Reduce the chances of human errors and inconsistencies. Add fuel receipts from CSV files by fuel vendors using the app from any location.
  • Safety and Coaching: Identify unwanted driver behavior and avoid accidents with personalized self-coaching based on captured videos. Enable managers to use driver scores to reward and encourage best-performing drivers.
  • Vehicle Utilization: Automatically spot idling vehicles. Access a comprehensive dashboard with utilization rates based on terminal groups, drivers or vehicles.
  • Asset Tracking: Enable trailer and asset tracking in real time using an asset gateway. Access historical and live location information to avoid yard hunts, vehicle misuse and thefts. Improve customer experiences with automated geofence status alerts.
  • Inspection and Diagnostic: Provide customizable fleet and equipment inspection forms. Get custom alerts for fleet defects. Administrators can analyze maintenance trends and asset health with advanced reports, detailed vehicle information and inspection history.
  • Messaging Center: Send messages to fleet managers and drivers through the dashboard to simplify communication. Push automatic distraction-free notifications and alerts to drivers when vehicles are at rest. Broadcast messages to multiple drivers at once that include delivery and read receipts.
  • Driver Workflow Management: Access a driver app for dispatch assistance. An intuitive interface with step-by-step instructions helps streamline driver operations. Check tasks automatically on the app after drivers reach specified locations.
  • Open API: Provide free access to developer accounts to integrate solutions with pre-existing operations, workflows and platforms. Deliver end-to-end assistance with the self-developer portal.
  • App Marketplace: Get several apps, including Uber Freights, Convoy, Sentry, RoseRocket, ProTransport and more.
  • Facility Insights: Gain in-depth warehouse details, including time of arrival, average vehicle dwell time, total stops, address and carrier reviews to streamline vehicle scheduling tasks.
  • Wifi Hotspot: Drivers can access an instant 4G LTE hotspot in vehicles. Share HOS, event and vehicle information in real time.
  • Smart Load Board: Use tailored recommendations to match suitable loads. Select from a list of 1000+ loads from verified brokers with details like weight, commodities and rates.
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  • Comprehensive Dashboard: Provides a centralized view of all operations, including fleet status, job schedules, and performance metrics.
  • Real-Time GPS Tracking: Monitors vehicle locations in real-time, ensuring efficient route management and timely deliveries.
  • Automated Dispatching: Streamlines the assignment of jobs to available vehicles, optimizing resource allocation and reducing idle time.
  • Customer Relationship Management (CRM): Integrates customer data, communication history, and service records to enhance client interactions and retention.
  • Inventory Management: Tracks inventory levels, usage, and restocking needs, ensuring that supplies are always available when needed.
  • Job Scheduling: Allows for the creation, modification, and tracking of job schedules, ensuring that all tasks are completed on time.
  • Billing and Invoicing: Automates the generation of invoices and tracks payments, simplifying the financial management process.
  • Mobile App Integration: Provides drivers and field workers with access to job details, navigation, and communication tools via their mobile devices.
  • Reporting and Analytics: Generates detailed reports on various aspects of the business, from fleet performance to customer satisfaction, aiding in data-driven decision-making.
  • Maintenance Scheduling: Keeps track of vehicle maintenance schedules and alerts managers when service is due, reducing downtime and extending vehicle life.
  • Customizable Workflows: Allows businesses to tailor the software to their specific operational needs, enhancing efficiency and productivity.
  • Integration with Third-Party Tools: Seamlessly connects with other software solutions such as accounting systems, enhancing overall business operations.
  • Secure Data Storage: Ensures that all business and customer data is stored securely, complying with industry standards and regulations.
  • Driver Performance Monitoring: Tracks driver behavior and performance, providing insights that can be used to improve safety and efficiency.
  • Customer Portal: Offers clients a self-service portal where they can view job statuses, invoices, and communicate with the service provider.
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Product Ranking

#36

among all
Fleet Management Software

#56

among all
Fleet Management Software

Find out who the leaders are

Analyst Rating Summary

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64
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Motive
SmartMoving
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Advanced Driver-Assistance Systems (ADAS) Compliance Driver Management Electric Vehicle (EV) Management Fleet Maintenance Fleet Management Fleet Or Asset Tracking And Routing Fleet Safety Fuel Management Mobile 36 100 64 0 78 100 98 43 90 83 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 2439 reviews
Excellent User Sentiment 62 reviews
89%
of users recommend this product

Motive has a 'great' User Satisfaction Rating of 89% when considering 2439 user reviews from 4 recognized software review sites.

98%
of users recommend this product

SmartMoving has a 'excellent' User Satisfaction Rating of 98% when considering 62 user reviews from 2 recognized software review sites.

4.4 (587)
n/a
4.5 (1629)
4.91 (30)
4.0 (71)
4.9 (32)
4.3 (152)
n/a

Awards

SelectHub research analysts have evaluated Motive and concluded it earns best-in-class honors for Fleet Management.

Fleet Management Award

SmartMoving stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Easy-to-Use: Its user interface is straightforward to navigate and use features, according to about 100% of reviewers.
ELD Capabilities: According to 80% of users who reviewed this pro, the ELD features are a great tool, especially for recording HOS and ensuring regulatory compliance.
Customer Support: About all of the users who mentioned this pro said their technical support team is professional and helpful.
Installation: Nearly all users said that the initial system setup is quick and simple.
Pricing: According to most users who reviewed this aspect, the product is reasonably priced compared with its other solutions offering similar features.
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Centralized Operations: Users praise SmartMoving for its ability to consolidate various aspects of their business, such as scheduling, dispatching, and customer management, into a single platform.
Automation Capabilities: SmartMoving automates tasks like pricing and invoicing, freeing up time and reducing the risk of errors.
Improved Communication: The software includes features like text messaging that enhance communication with both customers and field staff.
Real-Time Tracking: SmartMoving provides real-time tracking of vehicles and crews, which can optimize dispatching and improve customer service.
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Challenging Edits: It is challenging to edit on and off duty and driving time errors, according to most reviews that mention this aspect.
Internet Setup: According to 100% of users who reviewed this con, the vendor should offer better connectivity options with their setup tablet.
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Occasional Bugs: Some users have reported experiencing occasional bugs within the software.
Learning Curve: New users may face a learning curve when getting accustomed to the software's features and interface.
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Motive is a robust and scalable fleet management solution that empowers businesses to optimize fleet operations and prioritize driver safety. Its adaptable interface, ELD, customer support, installation and pricing make it stand out from its competitors like Geotab, Fleetio and Samsara.GPS tracking provides a comprehensive view of fleet activity, including vehicle location, driver behavior and estimated arrival times. This empowers data-driven decision-making and improves customer service. Automating manual tasks like route planning, dispatch and driver logs reduces human error and frees up valuable time for drivers and dispatchers.It also offers hardware modules like AI dashcams and ELD devices. Users can install them in vehicles to better monitor and track performance. In-vehicle monitoring enables proactive driver coaching, helping address risky behaviors and fostering a safety-focused culture.The platform caters to businesses of all sizes seeking to streamline fleet operations, improve driver performance and gain valuable insights into their fleet activity. Its scalability makes it suitable for both growing businesses and established fleets with complex needs.While the platform is easy to use, implementing advanced features might require some initial setup time. However, the long-term benefits of efficiency, safety and cost savings make it a worthwhile investment.

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Is SmartMoving truly a "smart" move for businesses in the moving industry? User reviews from the past year suggest that it's a solid choice, particularly for small to medium-sized businesses. SmartMoving shines in its integration of CRM and fleet management, a feature users consistently praise for streamlining operations. One user emphasized the time-saving benefits, stating that "the amount of time we save alone is worth the cost," highlighting how SmartMoving's comprehensive approach leads to increased efficiency. However, some users pointed out a learning curve, indicating that new users might need some time to acclimate to the software. While generally positive, there are mentions of occasional bugs and pricing concerns related to text messaging. SmartMoving's key differentiator is its unified platform, which sets it apart from competitors that might offer separate solutions for CRM and fleet management. This integration is crucial for moving companies as it enables them to manage leads, schedule moves, track vehicles, and communicate with customers all within a single system. This centralization not only simplifies workflows but also reduces the risk of errors and miscommunication. Overall, SmartMoving appears to be a valuable tool for moving companies looking to enhance organization, efficiency, and customer satisfaction, particularly those transitioning from manual processes or disjointed systems.

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