Home > Fleet Management Software > Fleet Complete > Fleet Complete vs Webfleet

Fleet Complete vs Webfleet

Last Updated: November 18th, 2024

Our analysts compared Fleet Complete vs Webfleet based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Fleet Complete is a cloud-based solution that offers fleet, task, asset, safety and compliance, dispatch, delivery and field service management inclusions. Its additional offerings include ProServices, FirstNet Verified and OEM partnership advantages. It enables businesses of all sizes to identify idle vehicles and manage them through virtual reservations.

Users can track fleet locations, pull reports, facilitate resource utilization and improve business performance. It is available for iOS and Android users via a resource tracker app.

Webfleet, earlier known as TomTom Telematics, offers cloud-based tools for passenger transport, trucks, LCVs, EVs, trailers and powered assets. It provides inclusions for asset and vehicle tracking, driver identification, professional navigation and traffic, business integrations, green and safe driving, workflow management and fleet optimization. It enables business and fleet administrators to monitor vehicles, optimize routes, increase safety and reduce operational costs.

$10 Monthly

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$23.95 Monthly

Free Trial is available →

Get a free price quote

Tailored to your specific needs

Small

Medium

Large

Small

Medium

Large

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

Product Assistance

Documentation

In Person

Live Online

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Documentation

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Live Online

Videos

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Knowledge Base

24/7 Live Support

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Knowledge Base

24/7 Live Support

Product Insights

Boost Efficiency: Optimize routes and reduce fuel costs with automated route planning and data insights that promote informed decision-making.
Enhance Safety: Promotes fleet and driver safety through live vehicle tracking and driver updates.
Customer Satisfaction: Improve customer experience with ETAs, automated routing monitoring, order status alerts and prompt responses.
Avoid Unforeseeable Issues: Maintain asset temperatures and prevent vehicle thefts with live operational status, temperature alerts and location of vehicles within the fleet.

Stay Informed: Assign tasks to nearest drivers and get notified before EVs reach critical battery levels with live monitoring and accessible updates on the go.
Save Time: Remove redundant tasks and operations to leave more time to focus on core business areas.
Reduce Workload: Decrease manual work and administration with automated workflows and reporting. Keeps administrators informed about vehicle location and order status in real time.
Improves Driving Behavior: Encourage correct driving practices with real-time tracking and identifying unwanted driver behavior before they turn into unexpected challenges.
Fuel Savings: Save fuel costs with better planning based on in-depth insights and real-time fleet tracking data.

Fleet Management: Enables fleet operators and administrators to manage operations from a single dashboard. Offers insights into productivity levels, fleet and driver behavior and other essential metrics. Provides instant vehicle crash alerts.
Task Management: Offers a task tracker with tools for time management, activity tracking and self-assigning tasks. Streamlines vehicle inspections with DVIR and ensures ELD compliance and mechanic log off.
Asset Management: Optimizes vehicle utilization and helps track and protect assets. Provides position reporting with GPS asset snapshots and temperature alerts and prevents vehicle and asset thefts.
Safety and Compliance: Personal tracker ensures lone workers’ safety and security. Provides automatic reporting with sensor technology that monitors general activities, health status, movement and personnel location of those working in hazardous environments. Sends distress alerts for long periods of inactivity.
Dispatch, Delivery and Field Service: Provides route optimization capabilities and improves customer service through ETA boards, digital information capture and automated order scheduling and management.

Fleet Management: Manage fleets, including busses, trucks, cars and vans, using several tools.
Vehicle Tracking: Key features include live vehicle tracking and informative tracing. Receive instant alerts and notifications with a mileage registering logbook and dedicated Tachograph Manager.
Fleet Optimization: Access a comprehensive dashboard, including real-time data updates and extensive reports. Receive notifications for order status updates, vehicle maintenance and vehicles moving outside a geofenced area.
Workflow Management: Automatically manage order and job workflow operations. Offers dynamic dispatching tools. Facilitates work time registration and planning with TomTom traffic insights to share accurate ETAs with clients and customers.
Green and Safe Driving: Offers direct driver feedback and predictive suggestions to improve driver behavior. Access historical and real-time fuel emission and consumption insights. Get notified of vehicle issues based on live mileage information.
Business Integration: Provides seamless integration with pre-existing third-party tools like Cartright, Parkd, FleetCheck, EasyTrans and AdvanceDispatch.
Mileage Tracking: Records trip data automatically and ensures HMRC compliance. View driver scores and trip and company details from any location.
Navigation and Traffic: Receive accurate traffic information and choose faster routes and ETAs. Factors vehicle types, weight, size and speed to create optimized fleet routes.
Digital Tachograph: Records details such as journey distance, speed and time through a digital tachograph fitted with vehicles. Analyze driver card and vehicle information regularly.
Asset Tracking: Gain visibility into vehicle and asset locations and information on maps. Prevent vehicle thefts through prompt alerts on detecting unauthorized movements.
Electric Vehicles: Monitor EVs and ICE vehicles. Plan job dispatches based on EV charge information. Receive updates and notifications for real-time charge levels and view charging points using the map feature.

Product Ranking

#37

among all
Fleet Management Software

#55

among all
Fleet Management Software

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Analyst Rating Summary

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User Sentiment Summary

78%

of users recommend this product

Fleet Complete has a 'good' User Satisfaction Rating of 78% when considering 529 user reviews from 4 recognized software review sites.

82%

of users recommend this product

Webfleet has a 'great' User Satisfaction Rating of 82% when considering 71 user reviews from 3 recognized software review sites.

4.0 (2)

2.5 (2)

3.89 (267)

4.09 (35)

3.9 (259)

4.2 (34)

3.0 (1)

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Synopsis of User Ratings and Reviews

Map Tracking Capabilities: According to most users who reviewed this pro, their map tracking feature for vehicles and assets is helpful at all times.

Installation: Most users who mentioned this pro said that the initial setup is quick and easy.

Technician History: The ability to track work history, status and location within their breadcrumbs feature is robust, according to all reviews that mention this aspect.

Extensive Features: Most users say that it offers a comprehensive suite of features.

Driver Tracking: According to more than 60% of users who reviewed this aspect, it supports an accurate view of vehicles and tracks driver location and speed in a simplified dashboard.

Challenging Navigation: The software has a tricky user interface, according to most users' reviews that mentioned navigation.

Customer Support: According to more than 95% of users who reviewed this con, their customer assistance is slow and unreliable.

Hardware: About all users who mentioned this con said that their hardware devices are nonfunctional and can’t be customized as per user convenience.

Software Lags: Approximately 75% of users said that the software lags, especially for GPS tracking, reporting, ETAs and ELD.

Customer Support: Their customer support is unhelpful and can take days to respond, according to more than 75% of users who reviewed this aspect.

Challenging Installation: According to all users who reviewed this con, the initial setup is slow and cumbersome.

High Pricing: Most users who mentioned this con said that the software isn’t easy on the pocket.

Based on the cloud, Fleet Complete serves businesses of all types and sizes. User feedback suggests that the software offers unreliable hardware devices, lags and is challenging to use. Support delays are another con highlighted in user reviews. However, it is great in terms of installation ease, map tracking and accessing technician history.

Webfleet is a cloud and SaaS tool that offers telematics inclusions to businesses of all sizes. User reviews suggest that it provides an extensive set of features, eliminating the need for multiple solutions. The driver and vehicle tracking tool is another noteworthy offering. However, companies looking for a software that’s simple to install with responsive customer support may want to reconsider. Additionally, its pricing is higher than most competitors offering similar features and services.

Screenshots

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FAQ

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