Fleet Complete vs FleetLocate

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Our analysts compared Fleet Complete vs FleetLocate based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Fleet Complete Software Tool
FleetLocate Software Tool

Product Basics

Fleet Complete is a cloud-based solution that offers fleet, task, asset, safety and compliance, dispatch, delivery and field service management inclusions. Its additional offerings include ProServices, FirstNet Verified and OEM partnership advantages. It enables businesses of all sizes to identify idle vehicles and manage them through virtual reservations.

Users can track fleet locations, pull reports, facilitate resource utilization and improve business performance. It is available for iOS and Android users via a resource tracker app.
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A product of Spireon, FleetLocate streamlines fleet operations, boosts sales and service retention and ensures vehicle safety. It facilitates GPS auto-tracking, lot management, stolen vehicle recovery, trailer management and ELD/HOS compliance, including modules that reduce delinquencies and impound lot costs. It offers dedicated and customized inclusions for small and medium-sized businesses. Users can view, monitor and manage fleet operations from the web and mobile devices.
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Boost Efficiency: Optimize routes and reduce fuel costs with automated route planning and data insights that promote informed decision-making. 
  • Enhance Safety: Promotes fleet and driver safety through live vehicle tracking and driver updates. 
  • Customer Satisfaction: Improve customer experience with ETAs, automated routing monitoring, order status alerts and prompt responses. 
  • Avoid Unforeseeable Issues: Maintain asset temperatures and prevent vehicle thefts with live operational status, temperature alerts and location of vehicles within the fleet. 
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  • Enhanced Efficiency: FleetLocate optimizes routes and schedules, reducing unnecessary mileage and ensuring drivers complete more tasks in less time. This streamlined operation leads to significant fuel savings and increased productivity.
  • Improved Safety: By monitoring driver behavior, FleetLocate identifies risky practices such as speeding or harsh braking, allowing for targeted training that enhances overall fleet safety and reduces the likelihood of accidents.
  • Cost Reduction: Through detailed tracking of vehicle health, FleetLocate helps prevent costly breakdowns and extends the lifespan of your fleet with timely maintenance alerts, ultimately saving on repair costs and downtime.
  • Regulatory Compliance: FleetLocate assists in maintaining compliance with government regulations by automating the recording of Hours of Service (HOS) and ensuring vehicles meet emission standards, thus avoiding fines and penalties.
  • Asset Security: With real-time GPS tracking, FleetLocate provides immediate alerts on unauthorized vehicle use or deviations from planned routes, enhancing the security of your vehicles and cargo against theft or misuse.
  • Customer Satisfaction: By ensuring timely deliveries and providing accurate ETAs, FleetLocate helps improve service reliability, boosting customer satisfaction and fostering loyalty.
  • Data-Driven Decisions: Offering comprehensive reports and analytics, FleetLocate equips managers with actionable insights into fleet performance, fuel usage, and driver productivity, supporting informed decision-making.
  • Environmental Responsibility: By optimizing routes and reducing idle times, FleetLocate contributes to lower fuel consumption and emissions, helping your company advance its sustainability goals.
  • Scalability: Whether you're managing a small fleet or hundreds of vehicles, FleetLocate's flexible platform scales to meet your business's evolving needs without compromising performance or usability.
  • Enhanced Communication: FleetLocate facilitates seamless communication between drivers and dispatchers, ensuring that critical information is shared in real-time, which helps in addressing issues promptly and keeping operations smooth.
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  • Fleet Management: Enables fleet operators and administrators to manage operations from a single dashboard. Offers insights into productivity levels, fleet and driver behavior and other essential metrics. Provides instant vehicle crash alerts. 
  • Task Management: Offers a task tracker with tools for time management, activity tracking and self-assigning tasks. Streamlines vehicle inspections with DVIR and ensures ELD compliance and mechanic log off. 
  • Asset Management: Optimizes vehicle utilization and helps track and protect assets. Provides position reporting with GPS asset snapshots and temperature alerts and prevents vehicle and asset thefts. 
  • Safety and Compliance: Personal tracker ensures lone workers’ safety and security. Provides automatic reporting with sensor technology that monitors general activities, health status, movement and personnel location of those working in hazardous environments. Sends distress alerts for long periods of inactivity. 
  • Dispatch, Delivery and Field Service: Provides route optimization capabilities and improves customer service through ETA boards, digital information capture and automated order scheduling and management. 
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  • Fleet Tracking: Offers 360-degree visibility into drivers, fleets and assets. Access actionable insights, reports, scorecards, locations and analytics and receive real-time alerts. 
  • DashCam: Provides an HD front and integrated in-vehicle facing camera with night-vision support. Streams events, live videos and driver behavior reports and analytics in the cloud. 
  • Compliance: Enables integrated HOS compliance for heavy and light-duty vehicles. Monitor driver hours and check-ins and outs. Receive real-time updates before potential violations and scheduled vehicle inspections. Streamline and manage DVIR and HOS reporting on any device, including tablets, smartphones and laptops. 
  • GM OnStar: Installed and embedded hardware provides live telematics data for equipment and fleet visibility. Triggers alerts for tire pressure, oil, engine, fuel level and battery status. Offers a door lock and unlock feature. Defrosts and regulates vehicle’s temperature on remote start. 
  • Ford Data Capabilities: Track driver progress and productivity, improve driving behavior and track vehicles in real time. Includes Ford and other assets, including trailers and equipment. Geofence landmarks and view breadcrumb trails. Notifies administrators about idle time, maximum duration, speed, hard acceleration and braking to facilitate training. 
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Product Ranking

#37

among all
Fleet Management Software

#58

among all
Fleet Management Software

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Analyst Rating Summary

74
we're gathering data
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100
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91
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Fleet Complete
FleetLocate
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Advanced Driver-Assistance Systems (ADAS) Compliance Driver Management Electric Vehicle (EV) Management Fleet Maintenance Fleet Management Fleet Or Asset Tracking And Routing Fleet Safety Fuel Management Mobile 44 100 91 70 83 92 96 68 86 75 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Good User Sentiment 529 reviews
Great User Sentiment 47 reviews
78%
of users recommend this product

Fleet Complete has a 'good' User Satisfaction Rating of 78% when considering 529 user reviews from 4 recognized software review sites.

86%
of users recommend this product

FleetLocate has a 'great' User Satisfaction Rating of 86% when considering 47 user reviews from 3 recognized software review sites.

4.0 (2)
5.0 (1)
3.89 (267)
4.26 (23)
3.9 (259)
4.3 (23)
3.0 (1)
n/a

Synopsis of User Ratings and Reviews

Map Tracking Capabilities: According to most users who reviewed this pro, their map tracking feature for vehicles and assets is helpful at all times.
Installation: Most users who mentioned this pro said that the initial setup is quick and easy.
Technician History: The ability to track work history, status and location within their breadcrumbs feature is robust, according to all reviews that mention this aspect.
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Real-Time Visibility: Users appreciate knowing where their vehicles are at any given time, which helps with dispatching and response times.
Improved Safety: Features like speed monitoring and alerts contribute to safer driving practices.
Simplified Maintenance: The platform helps track vehicle health, allowing for proactive maintenance and potentially reducing downtime.
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Challenging Navigation: The software has a tricky user interface, according to most users' reviews that mentioned navigation.
Customer Support: According to more than 95% of users who reviewed this con, their customer assistance is slow and unreliable.
Hardware: About all users who mentioned this con said that their hardware devices are nonfunctional and can’t be customized as per user convenience.
Software Lags: Approximately 75% of users said that the software lags, especially for GPS tracking, reporting, ETAs and ELD.
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Unreliable ELD Integration: Users have reported frequent connectivity issues with FleetLocate's Electronic Logging Device (ELD) integration, leading to inaccurate logs and potential compliance violations.
Limited Customer Support: There are numerous complaints regarding the lack of responsiveness and availability of FleetLocate's customer support team, leaving users frustrated and without timely assistance when facing technical difficulties.
Inaccurate GPS Tracking: Some users have experienced inconsistencies and inaccuracies with FleetLocate's GPS tracking, resulting in delayed updates and difficulties in pinpointing vehicle locations in real-time.
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Based on the cloud, Fleet Complete serves businesses of all types and sizes. User feedback suggests that the software offers unreliable hardware devices, lags and is challenging to use. Support delays are another con highlighted in user reviews. However, it is great in terms of installation ease, map tracking and accessing technician history.

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One user praised FleetLocate's asset tracking feature, highlighting its impressive three-second update frequency. This rapid refresh rate empowers dispatchers to provide real-time guidance to drivers, even directing them block by block. This granular level of location tracking sets FleetLocate apart from competitors and proves invaluable for businesses requiring precise and timely vehicle location data. Users also appreciate FleetLocate's ability to track driver behavior, such as speeding and off-route miles, which directly translates into fuel savings and reduced overhead costs. However, some users expressed a desire for improved customer service and more frequent software updates. Overall, FleetLocate is best suited for businesses seeking a cost-effective solution for real-time vehicle tracking and driver behavior monitoring, particularly those operating mixed fleets ranging from small pickups to semi-trucks and trailers. Its strengths lie in its granular tracking capabilities and fuel-saving potential, making it a valuable tool for optimizing fleet operations and maximizing efficiency.

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Screenshots

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