EROAD vs Fleet Complete

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Our analysts compared EROAD vs Fleet Complete based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Fleet Complete Software Tool

Product Basics

EROAD is a comprehensive solution that helps manage fleet operations, maintain compliance, enhance fleet and driver safety and boost overall performance. Its offerings include ELD, DVIR, asset tracker, Go and Clarity Dashcam. Managers can locate drivers and fleets across locations, record vehicle activities, share information with clients and create geofences.

Its mobile driver workflow app automates dispatch functions and collects important information from drivers. It offers drivers necessary modules to stay productive and safe and speed up payroll and invoicing.
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Fleet Complete is a cloud-based solution that offers fleet, task, asset, safety and compliance, dispatch, delivery and field service management inclusions. Its additional offerings include ProServices, FirstNet Verified and OEM partnership advantages. It enables businesses of all sizes to identify idle vehicles and manage them through virtual reservations.

Users can track fleet locations, pull reports, facilitate resource utilization and improve business performance. It is available for iOS and Android users via a resource tracker app.
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$25/Vehicle, Monthly
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Tailored to your specific needs
$10 Monthly
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Tailored to your specific needs
Small 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Promotes Fleet Safety: Protect fleets and drivers using precise business insights, in-cab videos and live driver coaching. 
  • Simplifies Compliance: Meet regulatory requirements with automated tools for WMT, IRP, DVIR and HOS. 
  • Smarter Dispatch: Automation helps load assignments and share details on the driver's device from any location. 
  • Comprehensive Access: Provides dispatch details, proof of delivery, invoicing and payment information with end-to-end integration functionality. 
  • Improves Driver Performance: Encourage and enable drivers to perform better with consistent monitoring and performance insights, along with tailored training and reward programs. 
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  • Boost Efficiency: Optimize routes and reduce fuel costs with automated route planning and data insights that promote informed decision-making. 
  • Enhance Safety: Promotes fleet and driver safety through live vehicle tracking and driver updates. 
  • Customer Satisfaction: Improve customer experience with ETAs, automated routing monitoring, order status alerts and prompt responses. 
  • Avoid Unforeseeable Issues: Maintain asset temperatures and prevent vehicle thefts with live operational status, temperature alerts and location of vehicles within the fleet. 
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  • ELD: Offers driver-friendly and intuitive ELD connectivity. Includes in-vehicle and FMCSA registered devices and automatically collects and shares data. 
  • DVIR: Eliminates paperwork for driver details and reports, enhances visibility and facilitates information transfer with maximum accuracy. It is end-to-end compliant with FMCSA regulations. 
  • Asset Tracker: Provides real-time visibility into the location, equipment and trailer usage and maintenance requirements. Simplifies HOS compliance and boosts vehicle safety and security. Includes automated yard verification, equipment tracking, machinery monitoring and theft recovery. 
  • Go Solution: Assists with document and dispatch management. Assigns optimized loads, monitors loads and drivers in real time and enables drivers to record and share proof of delivery and digital forms. Offers tools for accounting and back-office support. 
  • Clarity Dashcam: Automatically uploads 20-second clips of vehicle crashes. Facilitates incident investigations and insurance recoveries. Offers insightful data for driver rewards and training purposes. 
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  • Fleet Management: Enables fleet operators and administrators to manage operations from a single dashboard. Offers insights into productivity levels, fleet and driver behavior and other essential metrics. Provides instant vehicle crash alerts. 
  • Task Management: Offers a task tracker with tools for time management, activity tracking and self-assigning tasks. Streamlines vehicle inspections with DVIR and ensures ELD compliance and mechanic log off. 
  • Asset Management: Optimizes vehicle utilization and helps track and protect assets. Provides position reporting with GPS asset snapshots and temperature alerts and prevents vehicle and asset thefts. 
  • Safety and Compliance: Personal tracker ensures lone workers’ safety and security. Provides automatic reporting with sensor technology that monitors general activities, health status, movement and personnel location of those working in hazardous environments. Sends distress alerts for long periods of inactivity. 
  • Dispatch, Delivery and Field Service: Provides route optimization capabilities and improves customer service through ETA boards, digital information capture and automated order scheduling and management. 
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Product Ranking

#19

among all
Fleet Management Software

#37

among all
Fleet Management Software

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Analyst Rating Summary

60
74
23
44
100
100
82
91
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Compliance
Compliance
Fleet or Asset Tracking and Routing
Fleet Management
Driver Management
Fuel Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

EROAD
Fleet Complete
+ Add Product + Add Product
Advanced Driver-Assistance Systems (ADAS) Compliance Driver Management Electric Vehicle (EV) Management Fleet Maintenance Fleet Management Fleet Or Asset Tracking And Routing Fleet Safety Fuel Management Mobile 23 100 82 0 84 70 83 48 77 67 44 100 91 70 83 92 96 68 86 75 0 25 50 75 100
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83%
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17%
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92%
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83%
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63%
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37%
88%
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12%
71%
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29%
100%
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33%
17%
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67%
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33%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

0%
0%
100%
0%
0%
100%
13%
63%
24%
13%
75%
12%

User Sentiment Summary

Excellent User Sentiment 212 reviews
Good User Sentiment 529 reviews
90%
of users recommend this product

EROAD has a 'excellent' User Satisfaction Rating of 90% when considering 212 user reviews from 3 recognized software review sites.

78%
of users recommend this product

Fleet Complete has a 'good' User Satisfaction Rating of 78% when considering 529 user reviews from 4 recognized software review sites.

4.2 (13)
4.0 (2)
4.5 (99)
3.89 (267)
4.5 (100)
3.9 (259)
n/a
3.0 (1)

Awards

EROAD stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Ease of Use: Its functions are simple to use and operate by administrators and drivers, according to 90% of users who mentioned this aspect.
Support Assistance: According to 91% of users who reviewed this pro, their support staff is readily available and helpful when resolving technical problems.
Software Installation: About 83% of users who mentioned this pro said its installation is smooth and quick.
Pricing: According to all reviews that mention system pricing, the solution is priced reasonably for the features it offers.
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Map Tracking Capabilities: According to most users who reviewed this pro, their map tracking feature for vehicles and assets is helpful at all times.
Installation: Most users who mentioned this pro said that the initial setup is quick and easy.
Technician History: The ability to track work history, status and location within their breadcrumbs feature is robust, according to all reviews that mention this aspect.
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Driver App: According to most of the users who reviewed this tool, the mobile driver workflow app is complicated to operate.
ELD Logs: According to more than 80% of users who reviewed this con, it’s challenging to edit ELD logs and requires significant manual intervention.
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Challenging Navigation: The software has a tricky user interface, according to most users' reviews that mentioned navigation.
Customer Support: According to more than 95% of users who reviewed this con, their customer assistance is slow and unreliable.
Hardware: About all users who mentioned this con said that their hardware devices are nonfunctional and can’t be customized as per user convenience.
Software Lags: Approximately 75% of users said that the software lags, especially for GPS tracking, reporting, ETAs and ELD.
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EROAD is a cloud-based system that offers ELD, DVIR, clarity dashcams, asset trackers and a specialized mobile app for drivers. It is a worthy choice for those looking for fleet and driver management tools that are easy to operate, install and offer reliable technical assistance at all times. However, driver apps and ELD logs are weaker tools. Lastly, it’s fair pricing is a highlighted benefit.

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Based on the cloud, Fleet Complete serves businesses of all types and sizes. User feedback suggests that the software offers unreliable hardware devices, lags and is challenging to use. Support delays are another con highlighted in user reviews. However, it is great in terms of installation ease, map tracking and accessing technician history.

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Screenshots

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