EROAD vs SmartMoving

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Our analysts compared EROAD vs SmartMoving based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

EROAD is a comprehensive solution that helps manage fleet operations, maintain compliance, enhance fleet and driver safety and boost overall performance. Its offerings include ELD, DVIR, asset tracker, Go and Clarity Dashcam. Managers can locate drivers and fleets across locations, record vehicle activities, share information with clients and create geofences.

Its mobile driver workflow app automates dispatch functions and collects important information from drivers. It offers drivers necessary modules to stay productive and safe and speed up payroll and invoicing.
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SmartMoving is a moderately priced software solution designed for small to medium-sized moving companies seeking streamlined operations and enhanced profitability. This online platform offers a comprehensive suite of tools, including CRM, fleet management, dispatching, billing, and customer communication features, all within a single interface.

Key benefits for users include automated processes, improved customer satisfaction through efficient communication, and real-time visibility of operations. Popular features encompass lead management, storage management, and claims management. Users appreciate its ease of implementation and responsive customer support.

Starting at $399, SmartMoving's pricing might vary based on specific requirements. For a tailored pricing quote, it is recommended to contact SelectHub directly.

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$25/Vehicle, Monthly
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$399 Monthly
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Product Assistance

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Product Insights

  • Promotes Fleet Safety: Protect fleets and drivers using precise business insights, in-cab videos and live driver coaching. 
  • Simplifies Compliance: Meet regulatory requirements with automated tools for WMT, IRP, DVIR and HOS. 
  • Smarter Dispatch: Automation helps load assignments and share details on the driver's device from any location. 
  • Comprehensive Access: Provides dispatch details, proof of delivery, invoicing and payment information with end-to-end integration functionality. 
  • Improves Driver Performance: Encourage and enable drivers to perform better with consistent monitoring and performance insights, along with tailored training and reward programs. 
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  • Improved Efficiency: Streamline operations by automating routine tasks, allowing your team to focus on higher-value activities.
  • Enhanced Customer Relationships: Utilize CRM features to track customer interactions and preferences, leading to more personalized service and higher satisfaction rates.
  • Optimized Fleet Utilization: Monitor and manage your fleet in real-time, reducing downtime and ensuring vehicles are used to their full potential.
  • Data-Driven Decisions: Access comprehensive analytics and reports to make informed decisions that drive business growth and operational improvements.
  • Cost Savings: Reduce operational costs through better resource allocation and minimized manual errors, leading to increased profitability.
  • Scalability: Easily scale your operations as your business grows, without the need for significant additional investment in new systems.
  • Compliance Management: Stay compliant with industry regulations by maintaining accurate records and automating compliance-related tasks.
  • Enhanced Communication: Improve internal and external communication with integrated messaging and notification systems, ensuring everyone is on the same page.
  • Increased Accountability: Track task assignments and completions, fostering a culture of accountability and transparency within your team.
  • Customer Retention: Leverage CRM insights to proactively address customer needs and concerns, boosting loyalty and repeat business.
  • Time Management: Efficiently schedule and dispatch tasks, reducing idle time and ensuring timely service delivery.
  • Resource Optimization: Allocate resources more effectively by understanding demand patterns and adjusting accordingly.
  • Reduced Paperwork: Digitize records and workflows, minimizing the need for physical paperwork and reducing the risk of lost or misplaced documents.
  • Real-Time Updates: Provide your team with real-time updates on job statuses and fleet locations, enhancing coordination and responsiveness.
  • Customer Insights: Gain deeper insights into customer behavior and preferences, enabling more targeted marketing and service strategies.
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  • ELD: Offers driver-friendly and intuitive ELD connectivity. Includes in-vehicle and FMCSA registered devices and automatically collects and shares data. 
  • DVIR: Eliminates paperwork for driver details and reports, enhances visibility and facilitates information transfer with maximum accuracy. It is end-to-end compliant with FMCSA regulations. 
  • Asset Tracker: Provides real-time visibility into the location, equipment and trailer usage and maintenance requirements. Simplifies HOS compliance and boosts vehicle safety and security. Includes automated yard verification, equipment tracking, machinery monitoring and theft recovery. 
  • Go Solution: Assists with document and dispatch management. Assigns optimized loads, monitors loads and drivers in real time and enables drivers to record and share proof of delivery and digital forms. Offers tools for accounting and back-office support. 
  • Clarity Dashcam: Automatically uploads 20-second clips of vehicle crashes. Facilitates incident investigations and insurance recoveries. Offers insightful data for driver rewards and training purposes. 
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  • Comprehensive Dashboard: Provides a centralized view of all operations, including fleet status, job schedules, and performance metrics.
  • Real-Time GPS Tracking: Monitors vehicle locations in real-time, ensuring efficient route management and timely deliveries.
  • Automated Dispatching: Streamlines the assignment of jobs to available vehicles, optimizing resource allocation and reducing idle time.
  • Customer Relationship Management (CRM): Integrates customer data, communication history, and service records to enhance client interactions and retention.
  • Inventory Management: Tracks inventory levels, usage, and restocking needs, ensuring that supplies are always available when needed.
  • Job Scheduling: Allows for the creation, modification, and tracking of job schedules, ensuring that all tasks are completed on time.
  • Billing and Invoicing: Automates the generation of invoices and tracks payments, simplifying the financial management process.
  • Mobile App Integration: Provides drivers and field workers with access to job details, navigation, and communication tools via their mobile devices.
  • Reporting and Analytics: Generates detailed reports on various aspects of the business, from fleet performance to customer satisfaction, aiding in data-driven decision-making.
  • Maintenance Scheduling: Keeps track of vehicle maintenance schedules and alerts managers when service is due, reducing downtime and extending vehicle life.
  • Customizable Workflows: Allows businesses to tailor the software to their specific operational needs, enhancing efficiency and productivity.
  • Integration with Third-Party Tools: Seamlessly connects with other software solutions such as accounting systems, enhancing overall business operations.
  • Secure Data Storage: Ensures that all business and customer data is stored securely, complying with industry standards and regulations.
  • Driver Performance Monitoring: Tracks driver behavior and performance, providing insights that can be used to improve safety and efficiency.
  • Customer Portal: Offers clients a self-service portal where they can view job statuses, invoices, and communicate with the service provider.
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Product Ranking

#19

among all
Fleet Management Software

#56

among all
Fleet Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Advanced Driver-Assistance Systems (ADAS) Compliance Driver Management Electric Vehicle (EV) Management Fleet Maintenance Fleet Management Fleet Or Asset Tracking And Routing Fleet Safety Fuel Management Mobile 23 100 82 0 84 70 83 48 77 67 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 212 reviews
Excellent User Sentiment 62 reviews
90%
of users recommend this product

EROAD has a 'excellent' User Satisfaction Rating of 90% when considering 212 user reviews from 3 recognized software review sites.

98%
of users recommend this product

SmartMoving has a 'excellent' User Satisfaction Rating of 98% when considering 62 user reviews from 2 recognized software review sites.

4.2 (13)
n/a
4.5 (99)
4.91 (30)
4.5 (100)
4.9 (32)

Awards

EROAD stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SmartMoving stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Ease of Use: Its functions are simple to use and operate by administrators and drivers, according to 90% of users who mentioned this aspect.
Support Assistance: According to 91% of users who reviewed this pro, their support staff is readily available and helpful when resolving technical problems.
Software Installation: About 83% of users who mentioned this pro said its installation is smooth and quick.
Pricing: According to all reviews that mention system pricing, the solution is priced reasonably for the features it offers.
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Centralized Operations: Users praise SmartMoving for its ability to consolidate various aspects of their business, such as scheduling, dispatching, and customer management, into a single platform.
Automation Capabilities: SmartMoving automates tasks like pricing and invoicing, freeing up time and reducing the risk of errors.
Improved Communication: The software includes features like text messaging that enhance communication with both customers and field staff.
Real-Time Tracking: SmartMoving provides real-time tracking of vehicles and crews, which can optimize dispatching and improve customer service.
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Driver App: According to most of the users who reviewed this tool, the mobile driver workflow app is complicated to operate.
ELD Logs: According to more than 80% of users who reviewed this con, it’s challenging to edit ELD logs and requires significant manual intervention.
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Occasional Bugs: Some users have reported experiencing occasional bugs within the software.
Learning Curve: New users may face a learning curve when getting accustomed to the software's features and interface.
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EROAD is a cloud-based system that offers ELD, DVIR, clarity dashcams, asset trackers and a specialized mobile app for drivers. It is a worthy choice for those looking for fleet and driver management tools that are easy to operate, install and offer reliable technical assistance at all times. However, driver apps and ELD logs are weaker tools. Lastly, it’s fair pricing is a highlighted benefit.

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Is SmartMoving truly a "smart" move for businesses in the moving industry? User reviews from the past year suggest that it's a solid choice, particularly for small to medium-sized businesses. SmartMoving shines in its integration of CRM and fleet management, a feature users consistently praise for streamlining operations. One user emphasized the time-saving benefits, stating that "the amount of time we save alone is worth the cost," highlighting how SmartMoving's comprehensive approach leads to increased efficiency. However, some users pointed out a learning curve, indicating that new users might need some time to acclimate to the software. While generally positive, there are mentions of occasional bugs and pricing concerns related to text messaging. SmartMoving's key differentiator is its unified platform, which sets it apart from competitors that might offer separate solutions for CRM and fleet management. This integration is crucial for moving companies as it enables them to manage leads, schedule moves, track vehicles, and communicate with customers all within a single system. This centralization not only simplifies workflows but also reduces the risk of errors and miscommunication. Overall, SmartMoving appears to be a valuable tool for moving companies looking to enhance organization, efficiency, and customer satisfaction, particularly those transitioning from manual processes or disjointed systems.

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