EROAD vs AT&T Fleet Complete

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Our analysts compared EROAD vs AT&T Fleet Complete based on data from our 400+ point analysis of Fleet Management Software, user reviews and our own crowdsourced data from our free software selection platform.

AT&T Fleet Complete Software Tool

Product Basics

EROAD is a comprehensive solution that helps manage fleet operations, maintain compliance, enhance fleet and driver safety and boost overall performance. Its offerings include ELD, DVIR, asset tracker, Go and Clarity Dashcam. Managers can locate drivers and fleets across locations, record vehicle activities, share information with clients and create geofences.

Its mobile driver workflow app automates dispatch functions and collects important information from drivers. It offers drivers necessary modules to stay productive and safe and speed up payroll and invoicing.
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AT&T Fleet Complete is a comprehensive software solution designed to streamline fleet management tasks, including vehicle tracking, driver behavior monitoring, and maintenance scheduling. This robust platform is particularly well-suited for industries such as transportation, logistics, and field services, where efficient fleet operations are crucial. The software offers unique benefits like real-time GPS tracking, detailed analytics, and customizable reporting, which help businesses enhance operational efficiency and reduce costs.

One of the standout features of AT&T Fleet Complete is its ability to integrate seamlessly with various telematics devices, providing a holistic view of fleet performance. Users appreciate the intuitive interface and the actionable insights it delivers, which can lead to improved decision-making and enhanced safety. Compared to similar products, AT&T Fleet Complete is often praised for its reliability and comprehensive feature set.

Pricing for AT&T Fleet Complete can vary based on the number of units and specific features required. For detailed pricing information tailored to individual needs, it is recommended to contact SelectHub for a personalized quote.

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$25/Vehicle, Monthly
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Product Assistance

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Product Insights

  • Promotes Fleet Safety: Protect fleets and drivers using precise business insights, in-cab videos and live driver coaching. 
  • Simplifies Compliance: Meet regulatory requirements with automated tools for WMT, IRP, DVIR and HOS. 
  • Smarter Dispatch: Automation helps load assignments and share details on the driver's device from any location. 
  • Comprehensive Access: Provides dispatch details, proof of delivery, invoicing and payment information with end-to-end integration functionality. 
  • Improves Driver Performance: Encourage and enable drivers to perform better with consistent monitoring and performance insights, along with tailored training and reward programs. 
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  • Improved Route Efficiency: Optimize routes to reduce fuel consumption and travel time, leading to cost savings and increased productivity.
  • Enhanced Driver Safety: Monitor driving behavior to identify and correct unsafe practices, reducing the risk of accidents and liability.
  • Real-Time Tracking: Gain visibility into the exact location of each vehicle, allowing for better coordination and timely decision-making.
  • Maintenance Alerts: Receive notifications for scheduled maintenance and potential issues, helping to prevent breakdowns and extend vehicle lifespan.
  • Regulatory Compliance: Ensure adherence to industry regulations such as Hours of Service (HOS) and Electronic Logging Device (ELD) mandates, avoiding fines and legal issues.
  • Cost Management: Track and analyze fuel usage, maintenance expenses, and other operational costs to identify areas for financial improvement.
  • Asset Utilization: Maximize the use of your fleet by identifying underutilized vehicles and reallocating resources as needed.
  • Customer Satisfaction: Provide accurate ETAs and improve service reliability, enhancing customer trust and satisfaction.
  • Environmental Impact: Reduce carbon footprint through optimized routing and efficient driving practices, contributing to sustainability goals.
  • Scalability: Easily scale the solution to accommodate fleet growth or changes, ensuring long-term adaptability and flexibility.
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  • ELD: Offers driver-friendly and intuitive ELD connectivity. Includes in-vehicle and FMCSA registered devices and automatically collects and shares data. 
  • DVIR: Eliminates paperwork for driver details and reports, enhances visibility and facilitates information transfer with maximum accuracy. It is end-to-end compliant with FMCSA regulations. 
  • Asset Tracker: Provides real-time visibility into the location, equipment and trailer usage and maintenance requirements. Simplifies HOS compliance and boosts vehicle safety and security. Includes automated yard verification, equipment tracking, machinery monitoring and theft recovery. 
  • Go Solution: Assists with document and dispatch management. Assigns optimized loads, monitors loads and drivers in real time and enables drivers to record and share proof of delivery and digital forms. Offers tools for accounting and back-office support. 
  • Clarity Dashcam: Automatically uploads 20-second clips of vehicle crashes. Facilitates incident investigations and insurance recoveries. Offers insightful data for driver rewards and training purposes. 
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  • Real-Time GPS Tracking: Provides live location updates for all fleet vehicles, ensuring precise monitoring and efficient route management.
  • Geofencing Capabilities: Allows the creation of virtual boundaries to monitor vehicle entry and exit, enhancing security and operational control.
  • Driver Behavior Monitoring: Tracks driving habits such as speeding, harsh braking, and rapid acceleration to promote safer driving practices.
  • Maintenance Scheduling: Automates reminders for routine vehicle maintenance, reducing downtime and extending vehicle lifespan.
  • Fuel Management: Monitors fuel consumption and identifies inefficiencies, helping to reduce operational costs and environmental impact.
  • Asset Tracking: Keeps tabs on non-vehicle assets like trailers and equipment, ensuring they are accounted for and properly utilized.
  • Compliance Management: Assists with regulatory compliance by tracking hours of service (HOS) and electronic logging device (ELD) data.
  • Route Optimization: Analyzes routes to find the most efficient paths, saving time and fuel while improving delivery schedules.
  • Customizable Reporting: Generates detailed reports on various metrics such as vehicle usage, driver performance, and fuel efficiency.
  • Mobile App Integration: Provides access to fleet data and management tools via a mobile app, ensuring managers can stay informed on the go.
  • Two-Way Messaging: Facilitates direct communication between drivers and dispatchers, improving coordination and response times.
  • Temperature Monitoring: Tracks the temperature of refrigerated vehicles to ensure compliance with safety standards for perishable goods.
  • Incident Reporting: Allows drivers to report accidents or issues directly through the system, streamlining the incident management process.
  • Driver Identification: Uses unique driver IDs to track who is operating each vehicle, enhancing accountability and security.
  • Integration with Third-Party Systems: Supports seamless integration with other business systems such as payroll and inventory management.
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Product Ranking

#19

among all
Fleet Management Software

#129

among all
Fleet Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Advanced Driver-Assistance Systems (ADAS) Compliance Driver Management Electric Vehicle (EV) Management Fleet Maintenance Fleet Management Fleet Or Asset Tracking And Routing Fleet Safety Fuel Management Mobile 23 100 82 0 84 70 83 48 77 67 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 212 reviews
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90%
of users recommend this product

EROAD has a 'excellent' User Satisfaction Rating of 90% when considering 212 user reviews from 3 recognized software review sites.

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4.2 (13)
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Awards

EROAD stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Ease of Use: Its functions are simple to use and operate by administrators and drivers, according to 90% of users who mentioned this aspect.
Support Assistance: According to 91% of users who reviewed this pro, their support staff is readily available and helpful when resolving technical problems.
Software Installation: About 83% of users who mentioned this pro said its installation is smooth and quick.
Pricing: According to all reviews that mention system pricing, the solution is priced reasonably for the features it offers.
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Feature-Rich Platform: AT&T Fleet Complete offers a comprehensive suite of tools, including fleet telematics, dash cameras, and asset management, enabling businesses to streamline operations and optimize vehicle utilization.
Seamless Integration: Users praise the software's integration with AT&T's communication services, simplifying communication and data management for businesses already utilizing AT&T's ecosystem.
User-Friendly Interface: Many users highlight the platform's ease of use, allowing for intuitive navigation and efficient management of fleet data, contributing to a positive user experience.
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Driver App: According to most of the users who reviewed this tool, the mobile driver workflow app is complicated to operate.
ELD Logs: According to more than 80% of users who reviewed this con, it’s challenging to edit ELD logs and requires significant manual intervention.
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Device Reliability: Some users have reported experiencing problems with the dependability of the GPS trackers and other telematics devices.
Customer Support: A number of users have expressed frustration with the responsiveness and helpfulness of AT&T Fleet Complete's customer support team.
Software Complexity: The software's extensive functionality can make it challenging to learn and navigate initially, potentially requiring significant time investment from users.
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EROAD is a cloud-based system that offers ELD, DVIR, clarity dashcams, asset trackers and a specialized mobile app for drivers. It is a worthy choice for those looking for fleet and driver management tools that are easy to operate, install and offer reliable technical assistance at all times. However, driver apps and ELD logs are weaker tools. Lastly, it’s fair pricing is a highlighted benefit.

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Is AT&T Fleet Complete really the complete package when it comes to fleet management software? User reviews from the past year reveal a mixed bag. While many appreciate the software's comprehensive features, particularly its integration with AT&T's communication services, some have voiced concerns about customer support and occasional software glitches. A major strength highlighted by users is the platform's user-friendliness. The interface is intuitive, making it easy for fleet managers to track vehicles, monitor driver behavior, and generate insightful reports. For instance, one user praised the software's ability to track productivity metrics like idle time and route deviations, providing valuable data for optimizing fleet operations. Another user lauded the seamless integration with AT&T's Enhanced Push-to-Talk service, a feature not commonly found in competing products. This integration streamlines communication and enhances mobile resource management, a significant plus for businesses heavily reliant on AT&T's network. However, the positive feedback is counterbalanced by negative experiences, primarily concerning customer support. Several users reported difficulties in resolving billing issues and receiving timely assistance for technical problems. This inconsistency in customer service, coupled with occasional software hiccups, has left some users frustrated. Overall, AT&T Fleet Complete appears to be a good fit for businesses already entrenched in the AT&T ecosystem, especially those prioritizing seamless communication and data management. However, companies prioritizing responsive customer support and flawless software experiences might want to explore alternative options.

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