Home > Field Service Management Software > Pricebook Plus > Pricebook Plus vs MobiWork

Pricebook Plus vs MobiWork

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Our analysts compared Pricebook Plus vs MobiWork based on data from our 400+ point analysis of Field Service Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
Pricebook Plus Software Tool
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MobiWork Software Tool
SelectHub Award Winner
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Product Basics

Pricebook Plus is a comprehensive software solution designed to streamline Field Service Management tasks. It excels in managing scheduling, dispatching, invoicing, and customer relationship management, making it particularly well-suited for service-based businesses such as HVAC, plumbing, and electrical services. The software's robust features include real-time job tracking, inventory management, and detailed reporting, which enhance operational efficiency and customer satisfaction.

Users appreciate the intuitive interface and the ability to customize workflows to fit specific business needs. The software's integration capabilities with other business tools further amplify its utility. Pricebook Plus stands out for its user-friendly design and the significant reduction in administrative overhead it offers. Pricing typically falls within a mid-range bracket, often based on the number of users or service calls, with options for monthly or annual payments.

Compared to similar products, Pricebook Plus is praised for its reliability and comprehensive feature set, making it a preferred choice for businesses aiming to optimize their field service operations.

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MobiWork offers a comprehensive software solution designed to streamline Field Service Management tasks. It is particularly well-suited for businesses that require efficient management of mobile workforces, such as maintenance, repair, and installation services. The software enhances operational efficiency by providing real-time tracking, scheduling, and reporting capabilities, which are crucial for businesses aiming to optimize their field operations.

Users benefit from features like GPS tracking, automated job dispatching, and mobile forms, which facilitate seamless communication and data collection. The intuitive interface and robust functionality make it a popular choice among companies looking to improve productivity and customer satisfaction. Compared to similar products, MobiWork is often praised for its user-friendly design and comprehensive feature set.

Pricing typically falls within a competitive range, often based on a per-user, per-month model, making it accessible for both small and large enterprises. This flexible pricing structure allows businesses to scale their usage according to their needs.

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$169/User, Monthly
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$20 Monthly
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Android
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Mobile
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On-Premise
Mobile

Product Assistance

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In Person
Live Online
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Documentation
In Person
Live Online
Videos
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Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Increased Efficiency: Streamline scheduling and dispatching to reduce downtime and improve productivity.
  • Enhanced Customer Satisfaction: Provide real-time updates and accurate ETAs to keep customers informed and happy.
  • Improved Resource Allocation: Optimize the use of field technicians and equipment to ensure maximum utilization.
  • Accurate Billing: Automate invoicing and ensure precise billing based on actual work completed and materials used.
  • Better Compliance: Maintain adherence to industry regulations and standards through automated compliance checks.
  • Data-Driven Decisions: Utilize comprehensive analytics and reporting to make informed business decisions.
  • Reduced Operational Costs: Minimize travel time and fuel expenses by optimizing routes and schedules.
  • Enhanced Communication: Facilitate seamless communication between field technicians and office staff for better coordination.
  • Scalability: Easily scale operations to accommodate business growth without compromising service quality.
  • Real-Time Tracking: Monitor the status and location of field technicians in real-time for better oversight.
  • Inventory Management: Keep track of inventory levels and ensure that necessary parts and tools are always available.
  • Customizable Workflows: Tailor workflows to meet the specific needs of your business and improve operational efficiency.
  • Enhanced Accountability: Track technician performance and job completion rates to ensure accountability and continuous improvement.
  • Reduced Paperwork: Digitize forms and documentation to reduce manual paperwork and streamline administrative tasks.
  • Proactive Maintenance: Schedule regular maintenance tasks to prevent equipment failures and reduce downtime.
  • Customer Self-Service: Allow customers to book appointments and track service status through a user-friendly portal.
  • Integration Capabilities: Seamlessly integrate with other business systems for a unified and efficient workflow.
  • Mobile Access: Enable field technicians to access job details, update statuses, and capture signatures on the go.
  • Enhanced Safety: Implement safety protocols and ensure compliance with health and safety regulations.
  • Cost Transparency: Provide customers with clear and transparent pricing to build trust and avoid disputes.
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  • Increased Efficiency: Streamline workflows by automating routine tasks, reducing manual entry and minimizing errors.
  • Real-Time Updates: Provide field workers with up-to-the-minute information, ensuring they have the latest job details and customer information.
  • Enhanced Communication: Facilitate seamless communication between field workers and office staff through integrated messaging and notifications.
  • Improved Customer Satisfaction: Deliver faster and more reliable service by optimizing scheduling and dispatching, leading to quicker response times.
  • Cost Savings: Reduce operational costs by optimizing routes, minimizing travel time, and cutting down on fuel expenses.
  • Data-Driven Decisions: Utilize comprehensive reporting and analytics to make informed decisions and identify areas for improvement.
  • Better Resource Management: Allocate resources more effectively by tracking inventory, equipment, and personnel in real-time.
  • Compliance and Accountability: Ensure compliance with industry regulations and maintain accountability through detailed job logs and audit trails.
  • Scalability: Easily scale operations to accommodate business growth without significant additional investment in infrastructure.
  • Enhanced Mobility: Empower field workers with mobile access to all necessary tools and information, enabling them to perform tasks efficiently from any location.
  • Customer Self-Service: Offer customers self-service options such as online appointment scheduling and real-time service tracking, enhancing their overall experience.
  • Reduced Paperwork: Minimize the need for physical paperwork by digitizing forms and documentation, leading to a more organized and eco-friendly operation.
  • Proactive Maintenance: Schedule preventive maintenance and receive alerts for potential issues before they become major problems, reducing downtime.
  • Customizable Solutions: Tailor the software to meet specific business needs and workflows, ensuring it aligns perfectly with operational requirements.
  • Integration Capabilities: Seamlessly integrate with existing systems such as CRM, ERP, and accounting software, ensuring a unified and efficient workflow.
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  • Comprehensive Pricebook Management: Easily manage and update pricing for all services and products in one centralized location.
  • Customizable Service Packages: Create tailored service packages to meet specific customer needs, enhancing service flexibility.
  • Real-Time Updates: Ensure all team members have access to the latest pricing and service information with instant updates.
  • Integration with Field Service Software: Seamlessly integrate with existing field service management tools to streamline operations.
  • Automated Pricing Rules: Set up automated rules for discounts, markups, and special pricing scenarios to maintain consistency.
  • Detailed Reporting and Analytics: Generate comprehensive reports to analyze pricing trends, service profitability, and customer preferences.
  • Mobile Access: Access and update the pricebook from any mobile device, ensuring field technicians have the information they need on the go.
  • Customer-Specific Pricing: Offer personalized pricing for different customer segments, enhancing customer satisfaction and loyalty.
  • Inventory Management Integration: Link with inventory systems to ensure accurate pricing based on current stock levels and availability.
  • Secure Data Management: Protect sensitive pricing information with robust security measures and user access controls.
  • Multi-Currency Support: Handle pricing in various currencies to accommodate international customers and operations.
  • Historical Data Tracking: Keep track of historical pricing changes and service adjustments for audit and analysis purposes.
  • User-Friendly Interface: Navigate and manage the pricebook with an intuitive and easy-to-use interface designed for efficiency.
  • Customer Feedback Integration: Incorporate customer feedback directly into the pricebook to refine and improve service offerings.
  • Training and Support: Access comprehensive training resources and support to ensure effective use of the software.
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  • Mobile Workforce Management: Seamlessly manage field employees with real-time updates and GPS tracking.
  • Job Scheduling: Efficiently assign and schedule tasks with a drag-and-drop interface, ensuring optimal resource allocation.
  • Customer Management: Maintain comprehensive customer profiles, including service history and contact information, for personalized service.
  • Inventory Management: Track inventory levels, manage stock, and automate reordering processes to prevent shortages.
  • Work Order Management: Create, assign, and monitor work orders from initiation to completion, ensuring accountability and transparency.
  • Time Tracking: Accurately log employee hours and job durations, facilitating precise payroll and billing processes.
  • Invoicing and Payments: Generate invoices on-site and accept various payment methods, streamlining the billing process.
  • Reporting and Analytics: Access detailed reports and analytics to gain insights into operational efficiency and identify areas for improvement.
  • Custom Forms: Design and deploy custom forms for data collection, ensuring that all necessary information is captured in the field.
  • Integration Capabilities: Integrate seamlessly with existing ERP, CRM, and accounting systems to ensure data consistency across platforms.
  • Offline Functionality: Continue operations without interruption in areas with poor connectivity, as data syncs automatically once back online.
  • Customer Portal: Provide customers with a self-service portal to view job status, request services, and communicate directly with your team.
  • Compliance and Safety: Ensure compliance with industry regulations and safety standards through automated checklists and documentation.
  • Signature Capture: Obtain digital signatures on-site for work orders, invoices, and other documents, enhancing accountability and record-keeping.
  • Route Optimization: Optimize travel routes for field technicians, reducing travel time and fuel costs while improving service efficiency.
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Product Ranking

#89

among all
Field Service Management Software

#123

among all
Field Service Management Software

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User Sentiment Summary

Excellent User Sentiment 4 reviews
Excellent User Sentiment 51 reviews
100%
of users recommend this product

Pricebook Plus has a 'excellent' User Satisfaction Rating of 100% when considering 4 user reviews from 1 recognized software review sites.

97%
of users recommend this product

MobiWork has a 'excellent' User Satisfaction Rating of 97% when considering 51 user reviews from 1 recognized software review sites.

5.0 (4)
4.86 (51)

Awards

Pricebook Plus stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

MobiWork stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Easy to Use: Users find the interface intuitive and easy to navigate, even for those new to field service management software. They appreciate the straightforward setup and the ability to quickly find the information they need.
Streamlined Scheduling: Pricebook Plus helps businesses optimize their scheduling by providing a clear view of technician availability, service requests, and customer locations. This allows for efficient dispatching and reduces wasted time.
Improved Communication: The platform facilitates seamless communication between technicians, dispatchers, and customers. Users appreciate the ability to send updates, track progress, and resolve issues quickly.
Mobile-Friendly: Pricebook Plus offers a mobile app that allows technicians to access important information and complete tasks on the go. This enhances productivity and reduces reliance on desktop computers.
Reporting and Analytics: The software provides valuable insights into business performance through detailed reports and analytics. Users can track key metrics, identify areas for improvement, and make data-driven decisions.
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Limited Customization: Some users have reported difficulty in tailoring the platform to their specific field service needs, such as creating custom reports or workflows. For example, a user might want to track a specific type of equipment maintenance, but the platform doesn't offer the necessary fields or options.
Integration Challenges: Integrating MobiWork with other business systems, like CRM or accounting software, can be complex and time-consuming. This can lead to data silos and inefficiencies, making it difficult to get a complete picture of operations.
Mobile App Performance: Some users have experienced issues with the mobile app's performance, such as slow loading times or crashes. This can be frustrating for field technicians who rely on the app to access critical information and complete their tasks.
Customer Support: Some users have reported difficulties getting timely and helpful support from MobiWork's customer service team. This can be a major issue when encountering technical problems or needing assistance with platform features.
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Limited Customization: Pricebook Plus doesn't allow for much flexibility in setting up pricing structures, making it difficult to accommodate unique service needs or complex pricing models. For example, if you need to offer discounts based on specific customer segments or service bundles, you might find yourself limited by the available options.
Lack of Integration: Pricebook Plus can be challenging to integrate with other systems, especially if you're using a variety of software for your field service operations. This can lead to data silos and manual workarounds, which can be time-consuming and error-prone. For instance, if you need to sync pricing data with your CRM or inventory management system, you might encounter difficulties.
Steep Learning Curve: Pricebook Plus can be complex to learn and use, especially for users who are not familiar with Salesforce. This can lead to frustration and slow adoption, particularly for field technicians who need to quickly access and understand pricing information. For example, navigating the interface and understanding the various pricing options can be a challenge for new users.
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Is MobiWork the right tool to help your field service business really "work" its magic? User reviews suggest that MobiWork is a solid choice for businesses that need a comprehensive field service management solution, but it's not without its quirks. Users praise MobiWork's robust feature set, which includes scheduling, dispatching, route optimization, work order management, invoicing, and customer database management. They appreciate the ease of use, especially for smaller businesses, and the ability to access the software from anywhere. However, some users have expressed concerns about the platform's stability, reporting occasional glitches and slow loading times. While MobiWork offers a wide range of integrations, some users have found the process of setting them up to be cumbersome. MobiWork is best suited for businesses that prioritize a comprehensive, user-friendly solution with a strong focus on field operations. It's a good fit for businesses that need to manage a large number of field technicians, track equipment and inventory, and streamline their invoicing process. However, businesses that require a highly customizable platform or have complex integration needs may want to explore other options.
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User reviews suggest that Pricebook Plus is a solid choice for businesses looking for a user-friendly and affordable field service management solution. Users consistently praise the software's ease of use, particularly for creating quotes and estimates. They appreciate the intuitive interface and the ability to quickly generate proposals with multiple options, which saves them time and effort. Pricebook Plus also shines in its customer support, with users highlighting the responsiveness and helpfulness of the team. They are impressed by the team's willingness to go above and beyond to resolve issues and provide personalized assistance. This level of support is crucial for businesses that rely on their software to operate efficiently. However, some users have expressed a desire for more customization options. They would like to be able to tailor certain features to their specific needs and workflows. While Pricebook Plus offers a good range of features, it may not be the perfect fit for businesses with highly specialized requirements. Despite these minor drawbacks, Pricebook Plus is a strong contender in the field service management market. It is particularly well-suited for small to medium-sized businesses that need a reliable and affordable solution to manage their operations. The software's ease of use, robust features, and exceptional customer support make it a valuable asset for any field service business looking to streamline their processes and improve their efficiency.

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