Housecall Pro vs CompanyCam

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Our analysts compared Housecall Pro vs CompanyCam based on data from our 400+ point analysis of Field Service Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Housecall Pro, sometimes referred to as HCP, is a service industry and fieldwork software solution that exists both as a cloud and mobile application.

It helps users do away with pen and paper bookkeeping by streamlining essential back-office tasks. It also takes standard field service workflows and integrates them into its mobile and cloud-based applications.
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CompanyCam is a robust software solution designed to streamline Field Service Management by enabling real-time photo documentation, project organization, and team communication. It is particularly well-suited for contractors, construction companies, and service professionals who need to manage multiple job sites efficiently. The platform's ability to capture and share photos instantly ensures that all team members are on the same page, reducing miscommunication and enhancing productivity.

Key benefits include improved project transparency, enhanced accountability, and seamless collaboration. Popular features encompass photo annotations, GPS tagging, and cloud storage, which collectively facilitate meticulous project tracking and documentation. Users appreciate the intuitive interface and the significant time savings it offers compared to traditional methods.

Pricing for CompanyCam typically ranges from $15 to $19 per user per month, with options for annual billing that provide cost savings. Compared to similar products, users often highlight its ease of use and the comprehensive nature of its features, making it a preferred choice for field service management.

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$49 Annual, monthly
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Tailored to your specific needs
$19/User, Monthly
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Tailored to your specific needs
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Product Assistance

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Product Insights

  • A Full-Featured Product: Run and streamline all aspects of a field service business with an ‘all-in-one’ product. 
  • Competitive Cost: Reduce overhead expenses and software installation fees with comparatively low priced software, starting at just $19.99 per month. 
  • Better Serves Customers: Handle a myriad of field and back-office tasks, boosting customer satisfaction and securing the user’s revenue stream in an easy and cost-effective manner. 
  • Replaces Cumbersome Back-Office Tasks: Manage cumbersome and repetitive back-office tasks such as billing, scheduling and bookkeeping at one place, reducing the need for archaic technologies like spreadsheets or pen and paper. 
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  • Enhanced Communication: Streamline team interactions with real-time photo and video sharing, ensuring everyone is on the same page.
  • Improved Accountability: Document job progress with time-stamped photos, reducing disputes and enhancing transparency.
  • Efficient Documentation: Automatically organize photos by project, making it easy to find and reference past work.
  • Client Trust: Share visual updates with clients, building trust through transparency and keeping them informed.
  • Reduced Errors: Visual documentation helps prevent misunderstandings and mistakes, leading to higher quality work.
  • Time Savings: Quickly capture and share job site conditions, reducing the need for lengthy written reports.
  • Seamless Integration: Integrate with other software tools, creating a cohesive workflow and reducing data entry duplication.
  • Enhanced Collaboration: Allow multiple team members to contribute to a project, fostering a collaborative environment.
  • Legal Protection: Maintain a visual record of work completed, which can be crucial in resolving legal disputes.
  • Cost Efficiency: Reduce the need for site visits by sharing detailed visual updates, saving on travel expenses.
  • Project Management: Track project progress visually, making it easier to manage timelines and resources effectively.
  • Quality Assurance: Ensure work meets standards by reviewing visual documentation, leading to higher customer satisfaction.
  • Training Tool: Use documented projects as training material for new employees, speeding up the onboarding process.
  • Remote Accessibility: Access project information from anywhere, enabling remote work and quick decision-making.
  • Scalability: Easily manage multiple projects simultaneously, supporting business growth without overwhelming resources.
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  • Android and iOS: Equip technicians with mobile apps that have cross-platform compatibility across iPhone and Android devices. 
  • Low Processing Rates: Process payments quickly and efficiently and pay comparatively small processing fees. The average processing fee ranges from 1.5% to 3.5% in other industries. 
  • Message Customers: Allow field technicians to send “on my way” messages, pull up customer histories, book and pay via text, with a built-in mobile communications system. 
  • Fast Customer Onboarding: Get assistance in onboarding new customers, managing accounts, handling payment, scheduling, emailing and marketing while saving up to 15 hours per week. 
  • Book Directly Online:  Enable customers to book appointments online from the business website, Facebook page, Google page and more. 
  • Website Builder: Get a free, custom website that is deeply integrated with the software. 
  • Advanced Payment Features:  Streamline money management with advanced features such as instant pay, money management, QuickBooks integrations, billing, expense cards and more. 
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  • Photo Documentation: Capture and organize job site photos with timestamps and GPS location data.
  • Project Timelines: Create visual timelines of project progress with photos and notes.
  • Team Collaboration: Share project updates and photos with team members in real-time.
  • Customizable Tags: Use tags to categorize and filter photos for easy retrieval.
  • Client Sharing: Generate shareable photo galleries to keep clients informed about project status.
  • Annotations: Add drawings, text, and shapes directly onto photos to highlight important details.
  • Reports: Compile and export detailed photo reports for documentation and client communication.
  • Integrations: Seamlessly integrate with other software like QuickBooks, Zapier, and more.
  • Offline Mode: Capture and save photos even without an internet connection, syncing once back online.
  • Task Management: Assign tasks to team members and track their completion within the app.
  • Voice Notes: Record and attach voice notes to photos for additional context.
  • Unlimited Storage: Store an unlimited number of photos and videos without worrying about running out of space.
  • Mobile and Web Access: Access CompanyCam from both mobile devices and web browsers for flexibility.
  • Security: Ensure data protection with secure cloud storage and user permissions.
  • Activity Feed: Monitor real-time updates and activities across all projects in a centralized feed.
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Product Ranking

#1

among all
Field Service Management Software

#37

among all
Field Service Management Software

Find out who the leaders are

Analyst Rating Summary

70
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100
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59
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Housecall Pro
CompanyCam
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Billing And Invoicing Customer Management Dispatching Equipment And Asset Management Inventory Management Mobile Capabilities Reporting And Dashboards Routing Scheduling Technician And Contractor Management Work Order Management 100 87 59 55 13 75 87 33 71 81 85 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 5185 reviews
Excellent User Sentiment 33 reviews
94%
of users recommend this product

Housecall Pro has a 'excellent' User Satisfaction Rating of 94% when considering 5185 user reviews from 5 recognized software review sites.

91%
of users recommend this product

CompanyCam has a 'excellent' User Satisfaction Rating of 91% when considering 33 user reviews from 1 recognized software review sites.

5.0 (11)
n/a
4.3 (90)
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4.72 (2661)
4.55 (33)
4.7 (2420)
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5.0 (3)
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Awards

SelectHub research analysts have evaluated Housecall Pro and concluded it earns best-in-class honors for Billing and Invoicing. Housecall Pro stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Billing and Invoicing Award

CompanyCam stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

User Friendly: 100% of the users who mention ease of use recommend the software for its user-friendliness.
Customer and Tech Support: Nearly 82% of the users who talk about customer and tech support laud their promptness and friendly demeanor.
QuickBooks Integration: Seamless QuickBooks integration makes finance and accounting operations easy to manage, as noted by about 77% of the users who refer to integrations.
Scheduling and Dispatching: The ease of scheduling and dispatching streamlines logistics and service delivery for almost 90% of the users who mention the feature.
Customer Communications: More than 96% of users who talk about customer communications concur that prompt communication and regular updates improve customer satisfaction.
Implementation, Onboarding and Training: Nearly 82% of the users who mention implementation, onboarding and training were pleased with its migration assistance and user adaptation level.
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Real-Time Photo Sharing: CompanyCam allows users to instantly capture and share photos from job sites, improving collaboration and transparency among team members and with clients.
Streamlined Project Documentation: The app simplifies project documentation by providing a centralized platform for storing and organizing job site photos, making it easy to track progress and manage projects efficiently.
Improved Communication: With CompanyCam, users can easily share photos with clients and team members, facilitating clear communication and reducing the likelihood of misunderstandings.
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Customization: About 80% of the users who mention a lack customized workflows and processes wish those features would be added.
Glitches: 100% of the users who refer to glitches note that the software has occasional glitches and data lags, resulting in delays and redundancy.
Reporting: Limited reporting capabilities and lack of customized reports are noted by about 57% of the users who mention the feature.
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Occasional Bugs: Users have reported experiencing occasional bugs within the app, which can be frustrating and disrupt workflows.
Limited Editing Features: Some users have expressed a need for more advanced photo editing features within the app, finding the current options somewhat limiting for their needs.
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Housecall Pro is a user-friendly solution for field service businesses to manage scheduling, dispatching and customer communications. Its seamless integration with QuickBooks also assists with finance and accounting operations, making it a well-rounded product. Similarly, its prompt customer and technical support, as well as implementation and onboarding support, are lauded by users. However, its lack of customization, limited reporting functionality and occasional data lags and glitches need more work.

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Users praise CompanyCam for its user-friendly platform, making it a breeze for even tech-challenged team members to use effectively. This ease of use is essential in fast-paced industries where time is money, as it allows teams to quickly adopt and benefit from the software without extensive training. The ability to effortlessly manage photos directly within the app, tagging and organizing them for easy retrieval, is another major plus. This streamlines project documentation and keeps everyone on the same page, which is crucial for maintaining consistency and accountability. Users also rave about the enhanced communication and collaboration facilitated by CompanyCam's real-time photo sharing and project updates. This real-time communication keeps everyone in the loop, reducing delays and misunderstandings, which is particularly important in field service management where teams are often dispersed. However, some users have reported occasional bugs and a need for more advanced features and integrations, indicating that there's still room for improvement. Overall, CompanyCam is highly recommended for construction and field service businesses, especially those seeking to improve project management, communication, and documentation. Its user-friendly design, robust photo management capabilities, and emphasis on real-time collaboration make it a valuable tool for teams that need to stay connected and organized while on the go.

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Screenshots

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