Verizon Connect vs iOFFICE

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Our analysts compared Verizon Connect vs iOFFICE based on data from our 400+ point analysis of Facility Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Verizon Connect Software Tool
iOFFICE Software Tool

Product Basics

Formerly known as Fleetmatics, Verizon Connect Software offers services and technologies to field and office workers. It assists with fleet tracking, dashcams, field service and scheduling, compliance management, asset tracking, commercial navigation and more. It boosts driver efficiency and saves time through route optimization and roadside assistance capabilities.

Mobile job info and updates enable workers to stay agile and share unified customer data with all employee levels. It provides standard inclusions like document management, auto-scheduling, calendars and third-party integrations.
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iOFFICE is a comprehensive software solution designed to streamline facility management tasks, offering tools for space management, asset tracking, and maintenance scheduling. It is particularly well-suited for medium to large enterprises seeking to optimize their workspace utilization and enhance operational efficiency. The software's intuitive interface and robust analytics capabilities enable facility managers to make data-driven decisions, improving overall productivity.

Key benefits of iOFFICE include real-time data insights, enhanced communication among teams, and the ability to manage multiple locations from a single platform. Popular features encompass space planning, move management, and visitor tracking, all of which contribute to a more organized and efficient workplace environment.

Compared to similar products, iOFFICE is often praised for its user-friendly design and comprehensive functionality. While specific pricing details are not readily available, users are encouraged to contact SelectHub for a tailored quote based on their unique requirements.

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$20/Vehicle, Monthly
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$775 Monthly
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Enhanced Efficiency: Streamlines operations by automating task assignments and scheduling, reducing manual intervention and saving valuable time.
  • Cost Reduction: Helps in identifying and eliminating inefficiencies in route planning and fuel usage, leading to significant savings on operational costs.
  • Improved Accountability: Offers real-time tracking of vehicles and assets, ensuring employees stay on task and resources are utilized effectively.
  • Better Customer Service: Enables more accurate ETA predictions and faster response times, enhancing customer satisfaction and loyalty.
  • Increased Safety: Monitors driver behavior and vehicle health, promoting safer driving practices and reducing the likelihood of accidents.
  • Data-Driven Decisions: Provides comprehensive reports and analytics, allowing businesses to make informed decisions based on accurate data.
  • Scalability: Adapts to the growing needs of a business, from managing a small fleet to overseeing a vast network of vehicles and assets.
  • Regulatory Compliance: Helps ensure compliance with industry regulations and standards, reducing the risk of fines and legal issues.
  • Asset Optimization: Maximizes the utilization of vehicles and equipment, ensuring they are used efficiently and reducing unnecessary wear and tear.
  • Environmental Sustainability: Supports eco-friendly practices by optimizing routes and reducing fuel consumption, contributing to lower carbon emissions.
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  • Improve Efficiency: Affected parties can create work requests in the system and track their progress to get real-time updates on the project’s progress. Managers can monitor completion rates and other KPIs to improve team productivity.
  • Organize Assets: Build asset profiles with barcodes, warranties, maintenance history and other key information to track vital information in a centralized repository. Technicians can access and edit profiles from the mobile app in the field for real-time updates.
  • Track Maintenance Plans: Create overarching preventive maintenance plans, assign work orders to individual technicians and monitor repair progress from the same platform.
  • Customize Solution: Customize request form fields to suit the organization’s specifications to include options such as who is requesting the work order, asset type, recurring/timeframe and more.
  • Communicate Instantly: Integration with Slack lets users direct message and chat with each other instead of waiting for emails, as well as create relevant channels for projects. The mobile app lets communication happen instantly, no matter where employees are.
  • Increase ROA: Keep assets and equipment in operational shape longer through preventive maintenance. Save money on replacements, reduce costly repairs and decrease downtime across the organization.
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  • Fleet Tracking  
    • Trend Analytics: Use report history to analyze fleet data, support investigations, uncover trends and conclude forecasts. Ensures regular backups and replicates cloud-based data storage. 
    • Integrated Videos: Access harsh driving and accident video footage in real time. Measure event severity to classify and improve driver coaching through unbiased video clips. 
    • HOS: Install hours of service tracking to track authorized driving hours and optimize trip schedules. 
    • Smart Dispatching: Identifies and dispatches the nearest mobile technician with suitable vehicles and skills for jobs. Provides accurate ETAs to customers. Filter dispatches based on distance, tags and attributes. 
    • Asset Tracking: Monitor and handle several equipment types and fully comply with the Association of equipment management professionals (AEMP). 
    • Route History: Replay route history for accurate routes taken on specific days. Gain insights into individual driver behavior and events, including stops, overspeeding and tailgating. 
    • API Integration: Integrates with enterprise solutions, including SAP, through basic web-based APIs like SOAP and REST. 
    • Alerts: Send custom alerts to drivers for harsh braking and idling. Fleet administrators can trigger lower-limit speeding alerts on detecting active vehicle wipers during rains or severe weather conditions. 
    • Custom Maps and Satellite View: Check interactive GIS information like parcel, land grids, sewer and power lines on maps. Receive crucial insights on map locations. Provides satellite imagery with birds eye and streetside views and the latest images. 
    • Asset Search and Utilization: Find tagged groups, locations, drivers and vehicles through the search feature. Automatically updates the map in real time based on searches. Discover equipment and assets yielding better returns to optimize asset utilization. 
    • Collaboration: Offers selective third-party access to view fleet activities. Useful for collaboration during disaster responses, storm recoveries and work order confirmations. 
    • Fuel Card Tracking: Track fuel usage for individual vehicles and fleets. Identifies suspicious entries and frauds through smart algorithms. 
    • Smart Maintenance: Schedule vehicle service alerts for local dealers and in-house service departments to support preventative vehicle maintenance. 
    • Mobile App: Offers live mobile view of assets and vehicles on a map. See route history and vehicle activities, locate drivers and get driver behavior alerts. 
  • Fleet DashCams: Provides a road-facing camera with 720p HD resolution and a driver-facing camera with 120-degree in-cab view and night vision. Captures, classifies and automatically shares video footage of harsh driving. Watch video clips on desktops and mobile devices or download and save them. 
  • Field Service and Scheduling: 
    • Smart Scheduling: The drag-and-drop calendar helps schedule technician appointments using AI-powered suggestions based on location, skill set, experience and availability. 
    • Job Management: Feed and manage customer data and job information such as contact info, address and job type. 
    • Multi-technicians and Visits: Schedule jobs requiring multiple visits or technicians in a few clicks. 
    • Notifications: Notifies about unseen jobs and sends prompt alerts regarding delays. 
    • Technician Status: Access individual worker information, including jobs scheduled for the day and essential details. Get reports on job status, whether complete or in progress. 
    • Proof of Service: Field staff and technicians can capture customer signatures, photos and job notes using the mobile app on Androids, iPhones and iPads. 
    • Customer Notifications: Send service reminders, confirm appointments and share ETAs over text messages or emails. 
    • Ratings and Reviews: Customers can provide ratings and reviews for technicians and jobs. View technician and company performance based on review patterns and insights on the dashboard. 
  • Compliance Management:  
    • ELD: FMCSA-approved ELD connects with the fleet for automated logging. Commercial drivers can access mobile app support at all times. 
    • DVIR: Offers in-depth DVIR for quick and adequate vehicle inspections on the app. Stay on top of maintenance schedules and address vehicle faults with automatic data synchronization. 
    • HOS: Ensures 395.15-compliant e-logs and avoids driver time violations. Track driver fatigue levels, rest breaks and minimize accidents. 
  • Asset Tracking: Offers suitable GPS-enabled asset tracking devices with long battery life and 3G or 4G connectivity. Choose the equipment to monitor and frequency to receive tracking reports. Provides trackers with IP67 protection to survive and operate in harsh environments. 
  • Marketplace: Integrates with various software for accounting, compliance, supply chain, fuel management and vehicle maintenance, such as Trimble, Fleetio, AmeriFuel, FourKites, QuickBooks Online and Whip Around. 
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  • Asset Tracking: Track asset locations, store contract terms and keep detailed records of maintenance or warranty histories on individual assets.
  • Service Requests: Users of all roles can generate service requests and track their progress through the system. Managers can coordinate in real time and streamline their work orders from a convenient overview.
  • Integrate with Slack: Directly integrate with slack to keep teams organized and in communication in a familiar interface.
  • Mobile Access: Service technicians can access work orders, email, Slack and other key features from their mobile devices to work efficiently in the field.
  • Barcode Generation and Scanning: Generate and scan barcodes to track asset maintenance based on asset location and condition.
  • Image Attachments: Attach images, videos and notes to asset profiles in order to log complaints and more efficiently log information.
  • Checklists: Technicians can create task lists and check them off as workers complete them, keeping work orders up to date and workflows moving.
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Product Ranking

#46

among all
Facility Management Software

#42

among all
Facility Management Software

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User Sentiment Summary

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Great User Sentiment 97 reviews
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88%
of users recommend this product

iOFFICE has a 'great' User Satisfaction Rating of 88% when considering 97 user reviews from 5 recognized software review sites.

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2.5 (1)
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4.43 (46)
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4.5 (43)
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4.6 (5)
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3.0 (2)

Synopsis of User Ratings and Reviews

Real-Time Tracking: Users appreciate the ability to monitor their fleet in real-time, enhancing operational efficiency and response times for customer service.
Route Optimization: The software's route optimization feature is praised for reducing fuel consumption and improving delivery times, which is crucial for businesses aiming to enhance sustainability and customer satisfaction.
Maintenance Alerts: Facility managers find the maintenance alert system invaluable for preventing equipment breakdowns, ensuring vehicles are serviced on time, and reducing costly repairs.
Customizable Reports: The ability to generate customizable reports helps businesses track performance metrics effectively, aiding in decision-making processes and operational improvements.
User-Friendly Interface: Even users with limited technical skills find the platform easy to navigate, making the adoption process smoother for teams.
Comprehensive Dashboard: The dashboard provides a comprehensive overview of fleet operations, including vehicle status and driver behavior, allowing for quick assessments and adjustments.
Enhanced Safety Features: Features like driver behavior monitoring and speed alerts are highly valued for promoting safer driving practices and reducing the risk of accidents.
Scalability: Verizon Connect is suitable for businesses of all sizes, offering scalability that allows companies to expand their fleet management capabilities as they grow.
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Easy to Use: A high percentage of users have reported that iOFFICE is easier to use compared to other workplace management solutions.
Comprehensive Suite of Tools: iOFFICE offers a variety of tools for space management, preventive maintenance, asset management, and workplace experience.
Real-Time Analytics: The platform provides real-time analytics, which are particularly helpful for managing office spaces effectively.
Improved Data Management: iOFFICE enables centralized storage and retrieval of data, simplifying data management and reporting.
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Customer Service: Users report challenges in getting timely and effective support from Verizon Connect's customer service team, leading to frustration and unresolved issues.
Technical Issues: Frequent technical problems, such as device malfunctions and software glitches, can disrupt fleet operations and hinder productivity for facility management teams.
Cost: Verizon Connect's pricing structure can be complex and expensive, especially for larger fleets or those requiring advanced features, making it a significant investment for facility management budgets.
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Data Security: As with any cloud-based platform, data is stored on the provider's servers, requiring trust in their security measures.
Data Ownership: Users might not have full ownership or control over their data, which could be a concern for some businesses.
Integration Limitations: Syncing iOFFICE data with other platforms used by the company might pose challenges and require additional API development for seamless integration.
Floor Plan Management: Maintaining floor plans can be tedious, with limitations in handling CAD files, file size constraints, and a lack of a "draft" mode before publishing changes.
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Verizon Connect is a facility management software solution that has garnered positive feedback for its user-friendly interface, making it easy for businesses to navigate and manage their facilities efficiently. Users have also highlighted its seamless integration with other business systems, such as enterprise resource planning (ERP) and computer-aided design (CAD) software, which streamlines data flow and enhances operational efficiency. Additionally, Verizon Connect's comprehensive reporting capabilities have been praised, allowing businesses to generate tailored reports based on specific criteria, enabling data analysis and informed decision-making. However, some users have expressed concerns about the software's cost, considering it to be relatively expensive compared to other facility management solutions available in the market. Additionally, there have been reports of limited support for certain features that some businesses may require. Despite these drawbacks, Verizon Connect remains a popular choice for businesses seeking a comprehensive facility management solution, particularly those with multiple locations or those needing to comply with industry regulations. Its ability to track assets and employees across various sites, coupled with its robust reporting features, makes it an ideal choice for businesses with complex facility management needs.

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Is iOFFICE the key to unlocking your facility management potential? User reviews from the last year suggest that it might be. iOFFICE is consistently praised for its user-friendliness. A whopping 96% of users found it easier to navigate than other workplace management solutions, which is like finding an oasis in a desert of clunky software. This ease of use is crucial for maximizing adoption and minimizing training time, allowing facility managers to focus on what matters most: creating an efficient and productive work environment. Users particularly appreciate iOFFICE's intuitive interface and robust space management capabilities. The software provides granular visibility into space utilization across an entire portfolio, down to individual desks, enabling data-driven decisions about space allocation and optimization. This granular approach, akin to having a magnifying glass over your entire workspace, helps identify underutilized areas and implement flexible workspaces, ultimately reducing real estate costs. However, some users have reported that iOFFICE's custom reporting features can be a bit hit-or-miss, sometimes yielding inconsistent results. This inconsistency, like a faulty compass, can make it difficult to fully rely on the data for strategic decision-making. While this seems to be an isolated issue, it's worth noting for organizations heavily reliant on customized reports. Overall, iOFFICE emerges as a powerful tool for organizations of all sizes looking to streamline facility management, optimize space utilization, and enhance employee experience. Its intuitive design and comprehensive features make it particularly well-suited for businesses transitioning to hybrid or flexible work models, providing the necessary tools to navigate the evolving workplace landscape.

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