Verizon Connect vs Facilio

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Our analysts compared Verizon Connect vs Facilio based on data from our 400+ point analysis of Facility Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Verizon Connect Software Tool
Facilio Software Tool

Product Basics

Formerly known as Fleetmatics, Verizon Connect Software offers services and technologies to field and office workers. It assists with fleet tracking, dashcams, field service and scheduling, compliance management, asset tracking, commercial navigation and more. It boosts driver efficiency and saves time through route optimization and roadside assistance capabilities.

Mobile job info and updates enable workers to stay agile and share unified customer data with all employee levels. It provides standard inclusions like document management, auto-scheduling, calendars and third-party integrations.
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Facilio offers a comprehensive software solution designed to streamline facilities management tasks, including Integrated Workplace Management Systems (IWMS). This platform is particularly well-suited for large enterprises and property managers who require efficient oversight of multiple facilities. The software excels in providing real-time data analytics, predictive maintenance, and seamless workflow automation, which significantly enhance operational efficiency and reduce costs. Users benefit from its intuitive interface, robust reporting tools, and customizable dashboards. Popular features include asset tracking, energy management, and tenant engagement modules. These capabilities enable users to optimize resource allocation and improve tenant satisfaction. Compared to similar products, Facilio is often praised for its user-friendly design and scalability. Pricing details are typically customized based on the specific needs of the client, so it's advisable to contact SelectHub for a tailored quote. Payment structures can vary, often depending on the number of users or facilities managed, and may be billed monthly or annually.
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$20/Vehicle, Monthly
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$1,000 Annually
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Enhanced Efficiency: Streamlines operations by automating task assignments and scheduling, reducing manual intervention and saving valuable time.
  • Cost Reduction: Helps in identifying and eliminating inefficiencies in route planning and fuel usage, leading to significant savings on operational costs.
  • Improved Accountability: Offers real-time tracking of vehicles and assets, ensuring employees stay on task and resources are utilized effectively.
  • Better Customer Service: Enables more accurate ETA predictions and faster response times, enhancing customer satisfaction and loyalty.
  • Increased Safety: Monitors driver behavior and vehicle health, promoting safer driving practices and reducing the likelihood of accidents.
  • Data-Driven Decisions: Provides comprehensive reports and analytics, allowing businesses to make informed decisions based on accurate data.
  • Scalability: Adapts to the growing needs of a business, from managing a small fleet to overseeing a vast network of vehicles and assets.
  • Regulatory Compliance: Helps ensure compliance with industry regulations and standards, reducing the risk of fines and legal issues.
  • Asset Optimization: Maximizes the utilization of vehicles and equipment, ensuring they are used efficiently and reducing unnecessary wear and tear.
  • Environmental Sustainability: Supports eco-friendly practices by optimizing routes and reducing fuel consumption, contributing to lower carbon emissions.
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  • Enhanced Operational Efficiency: Streamline facility management processes by automating routine tasks, reducing manual intervention and errors.
  • Real-Time Data Insights: Access up-to-date information on asset performance, energy usage, and maintenance schedules, enabling informed decision-making.
  • Cost Savings: Optimize resource allocation and reduce operational costs through predictive maintenance and energy management.
  • Improved Compliance: Ensure adherence to regulatory standards and safety protocols with automated compliance tracking and reporting.
  • Centralized Management: Manage multiple facilities from a single platform, providing a unified view of operations and simplifying oversight.
  • Scalability: Easily scale operations to accommodate growth or changes in facility requirements without significant additional investment.
  • Enhanced Tenant Satisfaction: Improve tenant experience by promptly addressing maintenance issues and providing a comfortable, well-maintained environment.
  • Data-Driven Decision Making: Leverage analytics and reporting tools to identify trends, forecast needs, and make strategic decisions.
  • Energy Efficiency: Monitor and manage energy consumption to reduce waste and lower utility bills, contributing to sustainability goals.
  • Proactive Maintenance: Implement predictive maintenance strategies to prevent equipment failures and extend asset lifespan.
  • Customizable Workflows: Tailor workflows to meet specific operational needs, enhancing flexibility and responsiveness.
  • Enhanced Collaboration: Facilitate communication and collaboration among facility management teams, contractors, and stakeholders.
  • Mobile Accessibility: Access the platform from mobile devices, allowing for on-the-go management and quick response to issues.
  • Integration Capabilities: Seamlessly integrate with existing systems and third-party applications to create a cohesive technology ecosystem.
  • Asset Lifecycle Management: Track and manage the entire lifecycle of assets, from acquisition to disposal, ensuring optimal utilization.
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  • Fleet Tracking  
    • Trend Analytics: Use report history to analyze fleet data, support investigations, uncover trends and conclude forecasts. Ensures regular backups and replicates cloud-based data storage. 
    • Integrated Videos: Access harsh driving and accident video footage in real time. Measure event severity to classify and improve driver coaching through unbiased video clips. 
    • HOS: Install hours of service tracking to track authorized driving hours and optimize trip schedules. 
    • Smart Dispatching: Identifies and dispatches the nearest mobile technician with suitable vehicles and skills for jobs. Provides accurate ETAs to customers. Filter dispatches based on distance, tags and attributes. 
    • Asset Tracking: Monitor and handle several equipment types and fully comply with the Association of equipment management professionals (AEMP). 
    • Route History: Replay route history for accurate routes taken on specific days. Gain insights into individual driver behavior and events, including stops, overspeeding and tailgating. 
    • API Integration: Integrates with enterprise solutions, including SAP, through basic web-based APIs like SOAP and REST. 
    • Alerts: Send custom alerts to drivers for harsh braking and idling. Fleet administrators can trigger lower-limit speeding alerts on detecting active vehicle wipers during rains or severe weather conditions. 
    • Custom Maps and Satellite View: Check interactive GIS information like parcel, land grids, sewer and power lines on maps. Receive crucial insights on map locations. Provides satellite imagery with birds eye and streetside views and the latest images. 
    • Asset Search and Utilization: Find tagged groups, locations, drivers and vehicles through the search feature. Automatically updates the map in real time based on searches. Discover equipment and assets yielding better returns to optimize asset utilization. 
    • Collaboration: Offers selective third-party access to view fleet activities. Useful for collaboration during disaster responses, storm recoveries and work order confirmations. 
    • Fuel Card Tracking: Track fuel usage for individual vehicles and fleets. Identifies suspicious entries and frauds through smart algorithms. 
    • Smart Maintenance: Schedule vehicle service alerts for local dealers and in-house service departments to support preventative vehicle maintenance. 
    • Mobile App: Offers live mobile view of assets and vehicles on a map. See route history and vehicle activities, locate drivers and get driver behavior alerts. 
  • Fleet DashCams: Provides a road-facing camera with 720p HD resolution and a driver-facing camera with 120-degree in-cab view and night vision. Captures, classifies and automatically shares video footage of harsh driving. Watch video clips on desktops and mobile devices or download and save them. 
  • Field Service and Scheduling: 
    • Smart Scheduling: The drag-and-drop calendar helps schedule technician appointments using AI-powered suggestions based on location, skill set, experience and availability. 
    • Job Management: Feed and manage customer data and job information such as contact info, address and job type. 
    • Multi-technicians and Visits: Schedule jobs requiring multiple visits or technicians in a few clicks. 
    • Notifications: Notifies about unseen jobs and sends prompt alerts regarding delays. 
    • Technician Status: Access individual worker information, including jobs scheduled for the day and essential details. Get reports on job status, whether complete or in progress. 
    • Proof of Service: Field staff and technicians can capture customer signatures, photos and job notes using the mobile app on Androids, iPhones and iPads. 
    • Customer Notifications: Send service reminders, confirm appointments and share ETAs over text messages or emails. 
    • Ratings and Reviews: Customers can provide ratings and reviews for technicians and jobs. View technician and company performance based on review patterns and insights on the dashboard. 
  • Compliance Management:  
    • ELD: FMCSA-approved ELD connects with the fleet for automated logging. Commercial drivers can access mobile app support at all times. 
    • DVIR: Offers in-depth DVIR for quick and adequate vehicle inspections on the app. Stay on top of maintenance schedules and address vehicle faults with automatic data synchronization. 
    • HOS: Ensures 395.15-compliant e-logs and avoids driver time violations. Track driver fatigue levels, rest breaks and minimize accidents. 
  • Asset Tracking: Offers suitable GPS-enabled asset tracking devices with long battery life and 3G or 4G connectivity. Choose the equipment to monitor and frequency to receive tracking reports. Provides trackers with IP67 protection to survive and operate in harsh environments. 
  • Marketplace: Integrates with various software for accounting, compliance, supply chain, fuel management and vehicle maintenance, such as Trimble, Fleetio, AmeriFuel, FourKites, QuickBooks Online and Whip Around. 
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  • Unified Platform: Integrates multiple facility management functions into a single, cohesive platform.
  • Real-Time Data Analytics: Provides actionable insights through real-time data collection and analysis.
  • Predictive Maintenance: Utilizes machine learning algorithms to predict equipment failures before they occur.
  • Energy Management: Monitors and optimizes energy consumption across facilities to reduce costs and improve sustainability.
  • Work Order Management: Streamlines the creation, assignment, and tracking of work orders for maintenance tasks.
  • Asset Tracking: Keeps detailed records of all assets, including their location, condition, and maintenance history.
  • Tenant Management: Facilitates communication and service requests between property managers and tenants.
  • Compliance Tracking: Ensures adherence to regulatory standards and automates compliance reporting.
  • Mobile Access: Allows facility managers to access the platform and perform tasks from mobile devices.
  • Customizable Dashboards: Offers personalized dashboards to display key performance indicators and metrics relevant to specific roles.
  • Integration Capabilities: Seamlessly integrates with existing enterprise systems such as ERP and CRM software.
  • Space Management: Optimizes the use of physical space within facilities through detailed space utilization reports.
  • IoT Integration: Connects with Internet of Things (IoT) devices to gather data and automate facility operations.
  • Vendor Management: Manages relationships with external vendors, including contract management and performance tracking.
  • Budgeting and Forecasting: Assists in financial planning by providing tools for budgeting and forecasting facility expenses.
  • Incident Management: Tracks and resolves incidents efficiently, ensuring minimal disruption to facility operations.
  • Environmental Monitoring: Monitors environmental conditions such as temperature, humidity, and air quality within facilities.
  • Security Management: Enhances facility security through access control and surveillance system integration.
  • Reporting and Analytics: Generates comprehensive reports and analytics to support data-driven decision-making.
  • Scalability: Designed to scale with the growth of the organization, accommodating increasing numbers of facilities and users.
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Product Ranking

#46

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Facility Management Software

#89

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Facility Management Software

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User Sentiment Summary

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Great User Sentiment 25 reviews
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80%
of users recommend this product

Facilio has a 'great' User Satisfaction Rating of 80% when considering 25 user reviews from 2 recognized software review sites.

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3.5 (1)
n/a
4.0 (24)

Synopsis of User Ratings and Reviews

Real-Time Tracking: Users appreciate the ability to monitor their fleet in real-time, enhancing operational efficiency and response times for customer service.
Route Optimization: The software's route optimization feature is praised for reducing fuel consumption and improving delivery times, which is crucial for businesses aiming to enhance sustainability and customer satisfaction.
Maintenance Alerts: Facility managers find the maintenance alert system invaluable for preventing equipment breakdowns, ensuring vehicles are serviced on time, and reducing costly repairs.
Customizable Reports: The ability to generate customizable reports helps businesses track performance metrics effectively, aiding in decision-making processes and operational improvements.
User-Friendly Interface: Even users with limited technical skills find the platform easy to navigate, making the adoption process smoother for teams.
Comprehensive Dashboard: The dashboard provides a comprehensive overview of fleet operations, including vehicle status and driver behavior, allowing for quick assessments and adjustments.
Enhanced Safety Features: Features like driver behavior monitoring and speed alerts are highly valued for promoting safer driving practices and reducing the risk of accidents.
Scalability: Verizon Connect is suitable for businesses of all sizes, offering scalability that allows companies to expand their fleet management capabilities as they grow.
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Real-Time Visibility: Facilio provides users with real-time insights into asset performance, enabling proactive maintenance and informed decision-making.
Workflow Automation: The platform streamlines maintenance tasks and workflows, reducing manual effort and improving operational efficiency.
IoT Integration: Facilio's IoT integration allows for automated temperature control and energy optimization within buildings.
Mobile Accessibility: The software's mobile app empowers facility managers with on-the-go access to critical information and tools.
Improved Tenant Experience: Facilio's self-service portal enables tenants to easily submit service requests and book amenities, enhancing their overall experience.
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Customer Service: Users report challenges in getting timely and effective support from Verizon Connect's customer service team, leading to frustration and unresolved issues.
Technical Issues: Frequent technical problems, such as device malfunctions and software glitches, can disrupt fleet operations and hinder productivity for facility management teams.
Cost: Verizon Connect's pricing structure can be complex and expensive, especially for larger fleets or those requiring advanced features, making it a significant investment for facility management budgets.
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Reporting Limitations: Users have reported that the reporting features could be more customizable, limiting their ability to tailor reports to their specific needs.
Sandbox Environment: The lack of a dedicated sandbox environment for testing and development can lead to issues in a live setting and may impact end-user experience.
Data Integration Challenges: Some users have mentioned difficulties with data input and integration, particularly with IoT sensor information, which can hinder the software's effectiveness.
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Verizon Connect is a facility management software solution that has garnered positive feedback for its user-friendly interface, making it easy for businesses to navigate and manage their facilities efficiently. Users have also highlighted its seamless integration with other business systems, such as enterprise resource planning (ERP) and computer-aided design (CAD) software, which streamlines data flow and enhances operational efficiency. Additionally, Verizon Connect's comprehensive reporting capabilities have been praised, allowing businesses to generate tailored reports based on specific criteria, enabling data analysis and informed decision-making. However, some users have expressed concerns about the software's cost, considering it to be relatively expensive compared to other facility management solutions available in the market. Additionally, there have been reports of limited support for certain features that some businesses may require. Despite these drawbacks, Verizon Connect remains a popular choice for businesses seeking a comprehensive facility management solution, particularly those with multiple locations or those needing to comply with industry regulations. Its ability to track assets and employees across various sites, coupled with its robust reporting features, makes it an ideal choice for businesses with complex facility management needs.

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How facile is Facilio, really? User reviews from the past year reveal a generally positive sentiment toward Facilio's cloud-based IWMS platform. Users rave about its user-friendliness and robust features, particularly its workflow automation, IoT integration, and analytics capabilities, which streamline facility management operations. For instance, one user highlighted the platform's ability to create workflows that proactively detect equipment issues, leading to significant energy savings. This focus on innovation and customer-centricity has earned Facilio recognition as an industry challenger. However, some users have pointed out areas for improvement, such as the need for more customizable reporting features and the absence of a sandbox environment for testing. One user specifically mentioned that the lack of a sandbox feature has led to an "untidy platform" for end users. Despite these drawbacks, Facilio is generally perceived as a valuable tool for organizations looking to enhance efficiency and sustainability in their facility management processes. Its ease of use, integration capabilities, and focus on innovation make it particularly well-suited for businesses with complex operations and a need for a centralized, data-driven approach to facility management.

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