Verizon Connect vs AkitaBox

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Our analysts compared Verizon Connect vs AkitaBox based on data from our 400+ point analysis of Facility Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Verizon Connect Software Tool

Product Basics

Formerly known as Fleetmatics, Verizon Connect Software offers services and technologies to field and office workers. It assists with fleet tracking, dashcams, field service and scheduling, compliance management, asset tracking, commercial navigation and more. It boosts driver efficiency and saves time through route optimization and roadside assistance capabilities.

Mobile job info and updates enable workers to stay agile and share unified customer data with all employee levels. It provides standard inclusions like document management, auto-scheduling, calendars and third-party integrations.
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AkitaBox is a facility management software that offers a visual reporting dashboard, high risk identification, asset and maintenance management, and capital planning. It also provides inspection programs, inventory tracking, work order management, a communication hub and more.

It helps reduce maintenance costs and downtime, customize PM schedules, maintain facility hygiene and integrate with other third-party resources. With pricing models based on facilities’ square feet, it is scalable to any size organization.
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Small 
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Large 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Enhanced Efficiency: Streamlines operations by automating task assignments and scheduling, reducing manual intervention and saving valuable time.
  • Cost Reduction: Helps in identifying and eliminating inefficiencies in route planning and fuel usage, leading to significant savings on operational costs.
  • Improved Accountability: Offers real-time tracking of vehicles and assets, ensuring employees stay on task and resources are utilized effectively.
  • Better Customer Service: Enables more accurate ETA predictions and faster response times, enhancing customer satisfaction and loyalty.
  • Increased Safety: Monitors driver behavior and vehicle health, promoting safer driving practices and reducing the likelihood of accidents.
  • Data-Driven Decisions: Provides comprehensive reports and analytics, allowing businesses to make informed decisions based on accurate data.
  • Scalability: Adapts to the growing needs of a business, from managing a small fleet to overseeing a vast network of vehicles and assets.
  • Regulatory Compliance: Helps ensure compliance with industry regulations and standards, reducing the risk of fines and legal issues.
  • Asset Optimization: Maximizes the utilization of vehicles and equipment, ensuring they are used efficiently and reducing unnecessary wear and tear.
  • Environmental Sustainability: Supports eco-friendly practices by optimizing routes and reducing fuel consumption, contributing to lower carbon emissions.
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  • Integrate Applications: Integrate with AutoDesk Revit, RSMeans Data and other third-party software. 
  • Customize Workflows: Customize data fields and PM schedules based on company requirements. 
  • Go Mobile: Log work, scan QR codes and access asset specific information from the field using a mobile app. 
  • Centralize Scheduled Activities: View work orders, preventive maintenance schedule and service requests on a single screen. 
  • Reduce Maintenance Costs: Schedule preventive maintenance activities, prioritize and assign critical work, and project future replacements, maintenance costs and Facility Conditioning Index (FCI) to determine budgets and reduce expenses. 
  • Manage Floor Plan Assets: Use AutoDesk Revit to pin asset locations on digital 2D floor plans. Attach important documents to assets and spend less time training new recruits. 
  • Limit Downtime: Schedule regular maintenance and track equipment health to reduce frequent asset downtime. 
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  • Fleet Tracking  
    • Trend Analytics: Use report history to analyze fleet data, support investigations, uncover trends and conclude forecasts. Ensures regular backups and replicates cloud-based data storage. 
    • Integrated Videos: Access harsh driving and accident video footage in real time. Measure event severity to classify and improve driver coaching through unbiased video clips. 
    • HOS: Install hours of service tracking to track authorized driving hours and optimize trip schedules. 
    • Smart Dispatching: Identifies and dispatches the nearest mobile technician with suitable vehicles and skills for jobs. Provides accurate ETAs to customers. Filter dispatches based on distance, tags and attributes. 
    • Asset Tracking: Monitor and handle several equipment types and fully comply with the Association of equipment management professionals (AEMP). 
    • Route History: Replay route history for accurate routes taken on specific days. Gain insights into individual driver behavior and events, including stops, overspeeding and tailgating. 
    • API Integration: Integrates with enterprise solutions, including SAP, through basic web-based APIs like SOAP and REST. 
    • Alerts: Send custom alerts to drivers for harsh braking and idling. Fleet administrators can trigger lower-limit speeding alerts on detecting active vehicle wipers during rains or severe weather conditions. 
    • Custom Maps and Satellite View: Check interactive GIS information like parcel, land grids, sewer and power lines on maps. Receive crucial insights on map locations. Provides satellite imagery with birds eye and streetside views and the latest images. 
    • Asset Search and Utilization: Find tagged groups, locations, drivers and vehicles through the search feature. Automatically updates the map in real time based on searches. Discover equipment and assets yielding better returns to optimize asset utilization. 
    • Collaboration: Offers selective third-party access to view fleet activities. Useful for collaboration during disaster responses, storm recoveries and work order confirmations. 
    • Fuel Card Tracking: Track fuel usage for individual vehicles and fleets. Identifies suspicious entries and frauds through smart algorithms. 
    • Smart Maintenance: Schedule vehicle service alerts for local dealers and in-house service departments to support preventative vehicle maintenance. 
    • Mobile App: Offers live mobile view of assets and vehicles on a map. See route history and vehicle activities, locate drivers and get driver behavior alerts. 
  • Fleet DashCams: Provides a road-facing camera with 720p HD resolution and a driver-facing camera with 120-degree in-cab view and night vision. Captures, classifies and automatically shares video footage of harsh driving. Watch video clips on desktops and mobile devices or download and save them. 
  • Field Service and Scheduling: 
    • Smart Scheduling: The drag-and-drop calendar helps schedule technician appointments using AI-powered suggestions based on location, skill set, experience and availability. 
    • Job Management: Feed and manage customer data and job information such as contact info, address and job type. 
    • Multi-technicians and Visits: Schedule jobs requiring multiple visits or technicians in a few clicks. 
    • Notifications: Notifies about unseen jobs and sends prompt alerts regarding delays. 
    • Technician Status: Access individual worker information, including jobs scheduled for the day and essential details. Get reports on job status, whether complete or in progress. 
    • Proof of Service: Field staff and technicians can capture customer signatures, photos and job notes using the mobile app on Androids, iPhones and iPads. 
    • Customer Notifications: Send service reminders, confirm appointments and share ETAs over text messages or emails. 
    • Ratings and Reviews: Customers can provide ratings and reviews for technicians and jobs. View technician and company performance based on review patterns and insights on the dashboard. 
  • Compliance Management:  
    • ELD: FMCSA-approved ELD connects with the fleet for automated logging. Commercial drivers can access mobile app support at all times. 
    • DVIR: Offers in-depth DVIR for quick and adequate vehicle inspections on the app. Stay on top of maintenance schedules and address vehicle faults with automatic data synchronization. 
    • HOS: Ensures 395.15-compliant e-logs and avoids driver time violations. Track driver fatigue levels, rest breaks and minimize accidents. 
  • Asset Tracking: Offers suitable GPS-enabled asset tracking devices with long battery life and 3G or 4G connectivity. Choose the equipment to monitor and frequency to receive tracking reports. Provides trackers with IP67 protection to survive and operate in harsh environments. 
  • Marketplace: Integrates with various software for accounting, compliance, supply chain, fuel management and vehicle maintenance, such as Trimble, Fleetio, AmeriFuel, FourKites, QuickBooks Online and Whip Around. 
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  • Asset Mapping: Use visual maps to view asset placing and attach work order history, manuals and more to assets. Search and filter assets or scan QR codes to directly access asset information. Create new categories, change pin colors and view the number of rooms, assets and asset types for each building. 
  • Asset and Space Inventory: Add and track inventory, store data on facilities and assets, and access critical information like floor plans and guides. 
  • Document Management: Store all digital documents, building information, facility files, manuals, warranties and more in a single location. 
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Product Ranking

#46

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Facility Management Software

#73

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Facility Management Software

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User Sentiment Summary

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Excellent User Sentiment 26 reviews
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92%
of users recommend this product

AkitaBox has a 'excellent' User Satisfaction Rating of 92% when considering 26 user reviews from 1 recognized software review sites.

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4.62 (26)

Awards

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AkitaBox stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Real-Time Tracking: Users appreciate the ability to monitor their fleet in real-time, enhancing operational efficiency and response times for customer service.
Route Optimization: The software's route optimization feature is praised for reducing fuel consumption and improving delivery times, which is crucial for businesses aiming to enhance sustainability and customer satisfaction.
Maintenance Alerts: Facility managers find the maintenance alert system invaluable for preventing equipment breakdowns, ensuring vehicles are serviced on time, and reducing costly repairs.
Customizable Reports: The ability to generate customizable reports helps businesses track performance metrics effectively, aiding in decision-making processes and operational improvements.
User-Friendly Interface: Even users with limited technical skills find the platform easy to navigate, making the adoption process smoother for teams.
Comprehensive Dashboard: The dashboard provides a comprehensive overview of fleet operations, including vehicle status and driver behavior, allowing for quick assessments and adjustments.
Enhanced Safety Features: Features like driver behavior monitoring and speed alerts are highly valued for promoting safer driving practices and reducing the risk of accidents.
Scalability: Verizon Connect is suitable for businesses of all sizes, offering scalability that allows companies to expand their fleet management capabilities as they grow.
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Centralized Platform: AkitaBox provides a centralized hub for all facility data, eliminating the need for paper documents and scattered information. Users highlight the ability to access asset details, maintenance history, and other crucial information from a single location, streamlining facility operations and improving efficiency.
User-Friendly Interface: AkitaBox is praised for its intuitive design and ease of navigation. Even users with limited technical expertise find it simple to use and understand, enabling quick access to information and efficient task completion.
Improved Asset Tracking: AkitaBox excels in asset management, allowing users to track the location and details of their assets effectively. The software's visual mapping feature, powered by Autodesk Revit integration, enables users to pinpoint asset locations on interactive floor plans, simplifying maintenance and inspections.
Streamlined Maintenance Management: AkitaBox streamlines maintenance operations with its robust work order management system. Users can easily generate, assign, and track work orders, ensuring timely completion of maintenance tasks. The software also facilitates preventive maintenance scheduling, reducing equipment downtime and extending asset lifespan.
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Customer Service: Users report challenges in getting timely and effective support from Verizon Connect's customer service team, leading to frustration and unresolved issues.
Technical Issues: Frequent technical problems, such as device malfunctions and software glitches, can disrupt fleet operations and hinder productivity for facility management teams.
Cost: Verizon Connect's pricing structure can be complex and expensive, especially for larger fleets or those requiring advanced features, making it a significant investment for facility management budgets.
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Limited Offline Access: While accessible on various devices, some features, such as work order completion, require an internet connection, potentially hindering field technicians without consistent connectivity.
Manual Inventory Management: AkitaBox currently lacks robust inventory tracking capabilities, requiring manual updates and potentially leading to discrepancies or inefficiencies for organizations with complex inventory needs.
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Verizon Connect is a facility management software solution that has garnered positive feedback for its user-friendly interface, making it easy for businesses to navigate and manage their facilities efficiently. Users have also highlighted its seamless integration with other business systems, such as enterprise resource planning (ERP) and computer-aided design (CAD) software, which streamlines data flow and enhances operational efficiency. Additionally, Verizon Connect's comprehensive reporting capabilities have been praised, allowing businesses to generate tailored reports based on specific criteria, enabling data analysis and informed decision-making. However, some users have expressed concerns about the software's cost, considering it to be relatively expensive compared to other facility management solutions available in the market. Additionally, there have been reports of limited support for certain features that some businesses may require. Despite these drawbacks, Verizon Connect remains a popular choice for businesses seeking a comprehensive facility management solution, particularly those with multiple locations or those needing to comply with industry regulations. Its ability to track assets and employees across various sites, coupled with its robust reporting features, makes it an ideal choice for businesses with complex facility management needs.

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Recent user reviews suggest it might be the key to unlocking a more efficient and insightful approach to facility management. Users consistently praise AkitaBox for its user-friendly interface and robust functionality, particularly highlighting its Revit®-powered floor plans. This feature, as one user puts it, allows them to "quickly and easily import data about the assets" and visualize them in 3D, significantly improving efficiency. This strength is particularly crucial for facility managers dealing with numerous buildings and assets, as it provides a centralized and visually intuitive way to manage them. However, like an unkempt facility, AkitaBox has a few areas that need a little "sprucing up" according to some users. A recurring concern is the lack of comprehensive bulk editing for asset types. One user points out the inconvenience of having to add the same asset type multiple times across different buildings. While this doesn't negate the software's overall value, it does highlight a potential area for improvement. Another user expressed that the initial data configuration process was subpar, leading to inaccuracies and wasted time. This suggests that while the software itself is generally well-regarded, the implementation process might require more attention to detail and user involvement. Despite these minor drawbacks, the overwhelming sentiment is positive. Users rave about the software's impact on data accuracy, operational efficiency, and streamlined processes. The ability to track energy consumption, manage work orders, and access asset information remotely are just a few examples of how AkitaBox is simplifying facility management for its users. AkitaBox is best suited for facility management teams of all sizes, especially those in industries like healthcare and education, who are looking for a comprehensive, user-friendly solution to manage their buildings and assets effectively. Its strengths in visual asset management, data accuracy, and ease of use make it a powerful tool for optimizing facility operations and making informed decisions.

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