NetFacilities vs FacilityONE

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Our analysts compared NetFacilities vs FacilityONE based on data from our 400+ point analysis of Facility Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

NetFacilities is a completely web-based maintenance management option for facility managers. It helps track comprehensive data on facilities, assets and properties in order to more efficiently maintain them. It improves reliability in addition to facilitating preventive maintenance for a range of industries and organizations.
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FacilityOne is a comprehensive facility management software designed to streamline the maintenance and management of physical assets. It caters to a broad spectrum of industries, including healthcare, education, and manufacturing. Key features include asset tracking, work order management, and preventive maintenance scheduling. Users benefit from improved operational efficiency and reduced downtime. Pricing for FacilityOne is typically tailored to an organization's specific needs, making it adaptable for businesses of various sizes. Users often commend its user-friendly interface and robust reporting capabilities, making it a preferred choice over other facility management solutions for its ease of use and scalability.

Pros
  • Efficient asset tracking
  • Streamlined work orders
  • Preventive maintenance scheduling
Cons
  • Custom pricing
  • Learning curve
  • Integration challenges
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$45 Quote-based
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Tailored to your specific needs
$49 Monthly
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Tailored to your specific needs
Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • No On-Premise Upkeep: It doesn’t require IT support, servers or any other hardware to maintain. All that is required is an internet connection to access the software.
  • Centralized Platform: Collaborate with internal or external stakeholders, administrators, technicians, vendors and more from a convenient, centralized platform.
  • Easy Workflow Management: Streamline workflow and lifecycle management processes to make maintenance management easy and efficient.
  • Preventive Maintenance Scheduling: Plan and schedule maintenance ahead of time. Reduce emergency repair cost and increase efficiency of assets.
  • Extended Asset Lifespan: Conduct routine maintenance to prevent asset breakdown and keep them operating for their full lifespan or even beyond.
  • Increased Asset Visibility: Get insight into asset performance, allow tracking of maintenance activities, monitor operational costs and predict more accurate forecasts.
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  • Enhanced Operational Efficiency: FacilityONE streamlines operations, reducing downtime and increasing productivity. Its intuitive interface empowers teams to work more efficiently.
  • Asset Lifecycle Management: The system enables comprehensive management of assets throughout their lifecycle, ensuring optimal utilization, maintenance, and replacement when needed.
  • Cost Reduction: By proactively identifying maintenance needs and preventing equipment failures, FacilityONE helps organizations save on costly repairs and downtime.
  • Regulatory Compliance: FacilityONE assists in maintaining compliance with industry regulations and standards, reducing the risk of fines and penalties while ensuring a safe working environment.
  • Data-Driven Decision Making: The platform provides data analytics and reporting tools, enabling informed decisions and strategic planning based on real-time insights.
  • Customization and Scalability: FacilityONE offers a highly customizable solution that adapts to the unique needs of different industries, and it can scale with an organization as it grows.
  • Workforce Empowerment: It equips maintenance teams with the information they need, such as manuals and repair histories, fostering better decision-making and improved job performance.
  • Document Management: The system centralizes documentation and manuals, making it easy for teams to access crucial information quickly, reducing downtime and errors.
  • User-Friendly Interface: The user-friendly design of FacilityONE ensures that staff can quickly learn and adopt the platform, increasing overall efficiency.
  • Improved Safety: By helping organizations maintain equipment and facilities more effectively, FacilityONE contributes to a safer work environment, reducing accidents and incidents.
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  • Calendar Management: Schedule maintenance, set labor schedules and assign work to individual technicians from an intuitive calendar interface.
  • Data Import/Export: Upload all data from previous CMMS systems or spreadsheets to streamline the implementation process. Data can be exported to email, spreadsheet and other formats to make collaboration and contact management a breeze.
  • Maintenance Scheduling: Maintenance scheduling and preventive maintenance plans allow managing recurring maintenance tasks, scheduling one-time repairs, sending maintenance reminders and assigning maintenance tasks.
  • Work Order Management: Create, assign, monitor and manage work order requests.
  • Asset Management: Stores crucial information such as warranties, repair history and profile information that can be directly accessed by scanning a QR code on the asset.
  • Incident Management: Allows teams to identify, analyze and remedy any incidents that could contribute to the loss or disruption of operations and prevent them from recurring in the future.
  • Inventory Management: Helps maintain stockroom levels, reorder spare parts, track spare use, generate barcodes and perform other inventory control tasks.
  • Tenant Portal: Lets tenants submit and track their maintenance service requests, provide feedback, and check availability of resources and amenities. Integrated message broadcasting allows rapid and important announcements to reach all the tenants at the same time.
  • Mobile App: Provides field mobility and real-time communication. Preventive maintenance app includes easy login and access to create work orders. Technicians can create and cancel work orders, add labor hours, manage scheduled maintenance activities and access asset information, transaction history, manuals and warranties.
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  • Asset Inventory: FacilityONE provides a robust asset inventory system, allowing organizations to catalog and manage all their assets efficiently, from equipment to facilities.
  • Preventive Maintenance: The platform offers a preventive maintenance scheduling tool to proactively manage equipment, reducing downtime and extending asset lifecycles.
  • Work Order Management: FacilityONE streamlines work order creation and tracking, improving workflow management and ensuring tasks are completed on time.
  • Document Management: Users can centralize documents, manuals, and schematics, ensuring quick access to critical information for maintenance and repairs.
  • Compliance Tracking: The system helps organizations stay compliant with industry regulations and standards, reducing the risk of penalties and ensuring a safe working environment.
  • Reporting and Analytics: FacilityONE offers robust data analytics and reporting tools, allowing organizations to make informed decisions and optimize operations based on real-time insights.
  • User-Friendly Interface: With an intuitive and user-friendly design, FacilityONE is easy to learn and adopt, ensuring all staff can efficiently use the platform.
  • Customization: The platform is highly customizable to meet the unique needs of different industries, allowing tailored solutions for specific requirements.
  • Mobile Accessibility: FacilityONE's mobile capabilities empower maintenance teams to access information and manage work orders on the go, enhancing responsiveness and productivity.
  • Safety Features: The system contributes to a safer work environment by helping organizations maintain equipment and facilities effectively, reducing accidents and incidents.
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Product Ranking

#13

among all
Facility Management Software

#24

among all
Facility Management Software

Find out who the leaders are

Analyst Rating Summary

39
27
75
38
0
26
0
17
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

NetFacilities
FacilityONE
+ Add Product + Add Product
Asset Management Facility Booking Management Human Resources Management Inventory Management Maintenance Management Mobile Reporting And Dashboard Safety And Security Management Space, Key, And Lock Management Visitor Management Work Order Management 75 0 0 41 57 40 54 20 53 57 38 26 17 29 25 0 71 48 0 50 0 25 50 75 100
75%
0%
25%
38%
0%
62%
0%
0%
100%
27%
0%
73%
0%
0%
100%
17%
0%
83%
43%
0%
57%
29%
0%
71%
63%
0%
37%
25%
0%
75%
40%
0%
60%
0%
0%
100%
33%
33%
34%
67%
0%
33%
0%
33%
67%
50%
0%
50%
33%
33%
34%
0%
0%
100%
0%
79%
21%
7%
0%
93%
58%
0%
42%
50%
0%
50%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

14%
0%
86%
14%
0%
86%

User Sentiment Summary

Excellent User Sentiment 258 reviews
Excellent User Sentiment 26 reviews
90%
of users recommend this product

NetFacilities has a 'excellent' User Satisfaction Rating of 90% when considering 258 user reviews from 3 recognized software review sites.

96%
of users recommend this product

FacilityONE has a 'excellent' User Satisfaction Rating of 96% when considering 26 user reviews from 1 recognized software review sites.

3.4 (6)
n/a
4.52 (126)
n/a
4.5 (126)
4.8 (26)

Awards

NetFacilities stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

FacilityONE stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Easy to Use: More than 95% of users mentioning this aspect appreciate the easy-to-use interface.
Work Order: Over 80% of reviewers referencing this feature report that the process of submitting and editing work orders is easy and helpful.
Tracking: All the reviews on this topic indicate that tracking asset maintenance, site issues, inventory and labor is easy.
Customer Support: Representatives are very helpful and quick to reply, in the experience of all users referring to support.
Customization: Extensive customizations help users fit the software to their company, according to 66% of reviewers referring to this element.
Communication: Every review referencing this feature cites it as a key in improving communication between teams.
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Efficiency: Users appreciate FacilityONE for its ability to streamline operations and improve overall efficiency, reducing downtime.
Customization: FacilityONE's highly customizable nature allows users to tailor the system to their unique needs and preferences.
Compliance Assistance: Many find value in the platform's features that help maintain regulatory compliance, reducing the risk of fines and penalties.
Asset Management: Users like the comprehensive asset management tools, which assist in optimizing asset lifecycle and maintenance.
User-Friendly Interface: The intuitive and user-friendly design of FacilityONE is praised for making it easy for all staff to learn and use effectively.
Data-Driven Decisions: The reporting and analytics tools empower users to make informed, data-driven decisions for better strategic planning.
Work Order Management: Users find the work order management system efficient in tracking and completing tasks on time.
Document Centralization: FacilityONE's document management capabilities are valued for quick access to essential information.
Mobile Accessibility: The mobile app's features enable users to access critical information and manage work orders on the go, enhancing productivity.
Safety Enhancement: Users appreciate how FacilityONE contributes to a safer work environment by preventing equipment failures and accidents.
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Interface: The system crashes or freezes occasionally, according to over 65% of users mentioning the interface.
Reports: Of reviews talking about reports, 60% observe that the options for customization are limited.
Search Tool: All reviews about the search tool note that it’s difficult to search for work orders specific to locations or any information with two specifications.
Frequent Log Out: All the reviewers mentioning this aspect report that the system frequently logs users out.
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Integration Complexity: Some users find integrating FacilityONE with other systems challenging and requiring advanced technical skills.
Learning Curve: The platform's extensive feature set can result in a steeper learning curve for new users, potentially affecting initial productivity.
Initial Setup Time: Implementing FacilityONE may demand a significant time investment for initial setup and data migration, which can be seen as a drawback.
Cost: The comprehensive nature of FacilityONE comes at a cost, and some users may find it less budget-friendly compared to other options.
Mobile App Limitations: While mobile accessibility is a feature, the mobile app may have some limitations in comparison to the desktop version, which can be a drawback for users on the go.
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NetFacilities offers a user-friendly interface, making many of its features accessible and easy to leverage. Customization, tracking and good customer service are some other notable benefits. Reviews also cite that easy submission and editing of work orders has helped them improve the process of creating and closing work orders. In contrast, the software is prone to freezing, crashing or unexpectedly logging users out. Poor report customization and a buggy search tool are other common issues users note. Overall, it can be a good option for businesses looking for an easy-to-use CMMS that helps with maintenance planning.

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User reviews of FacilityONE offer valuable insights into the software's performance. Many users praise its efficiency, customization options, and assistance in regulatory compliance. They appreciate the robust asset management and preventive maintenance features, which help reduce downtime and extend asset lifecycles. The user-friendly interface and mobile accessibility are also highlighted for enhancing overall productivity. However, some users have reported challenges, notably the complexity of integrating FacilityONE with other systems, leading to a learning curve, particularly for new users. The initial setup time can be extensive, and some users consider the software costly, making it less budget-friendly for smaller organizations. The mobile app, while convenient, has been noted to have certain limitations compared to the desktop version. In comparison to similar products, users generally find FacilityONE to offer comprehensive and industry-specific solutions, but the integration complexity and cost are areas where it may fall short. Despite these limitations, the software's strengths in asset management, compliance, and user-friendliness make it a viable choice for those willing to invest in robust facility management capabilities.

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