Home > Facility Management Software > NetFacilities > NetFacilities vs Facilio

NetFacilities vs Facilio

Last Updated: November 18th, 2024

Our analysts compared NetFacilities vs Facilio based on data from our 400+ point analysis of Facility Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

NetFacilities is a completely web-based maintenance management option for facility managers. It helps track comprehensive data on facilities, assets and properties in order to more efficiently maintain them. It improves reliability in addition to facilitating preventive maintenance for a range of industries and organizations.

Facilio offers a comprehensive software solution designed to streamline facilities management tasks, including Integrated Workplace Management Systems (IWMS). This platform is particularly well-suited for large enterprises and property managers who require efficient oversight of multiple facilities. The software excels in providing real-time data analytics, predictive maintenance, and seamless workflow automation, which significantly enhance operational efficiency and reduce costs. Users benefit from its intuitive interface, robust reporting tools, and customizable dashboards. Popular features include asset tracking, energy management, and tenant engagement modules. These capabilities enable users to optimize resource allocation and improve tenant satisfaction. Compared to similar products, Facilio is often praised for its user-friendly design and scalability. Pricing details are typically customized based on the specific needs of the client, so it's advisable to contact SelectHub for a tailored quote. Payment structures can vary, often depending on the number of users or facilities managed, and may be billed monthly or annually.

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$1,000 Annually

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Product Insights

No On-Premise Upkeep: It doesn’t require IT support, servers or any other hardware to maintain. All that is required is an internet connection to access the software.
Centralized Platform: Collaborate with internal or external stakeholders, administrators, technicians, vendors and more from a convenient, centralized platform.
Easy Workflow Management: Streamline workflow and lifecycle management processes to make maintenance management easy and efficient.
Preventive Maintenance Scheduling: Plan and schedule maintenance ahead of time. Reduce emergency repair cost and increase efficiency of assets.
Extended Asset Lifespan: Conduct routine maintenance to prevent asset breakdown and keep them operating for their full lifespan or even beyond.
Increased Asset Visibility: Get insight into asset performance, allow tracking of maintenance activities, monitor operational costs and predict more accurate forecasts.

Enhanced Operational Efficiency: Streamline facility management processes by automating routine tasks, reducing manual intervention and errors.
Real-Time Data Insights: Access up-to-date information on asset performance, energy usage, and maintenance schedules, enabling informed decision-making.
Cost Savings: Optimize resource allocation and reduce operational costs through predictive maintenance and energy management.
Improved Compliance: Ensure adherence to regulatory standards and safety protocols with automated compliance tracking and reporting.
Centralized Management: Manage multiple facilities from a single platform, providing a unified view of operations and simplifying oversight.
Scalability: Easily scale operations to accommodate growth or changes in facility requirements without significant additional investment.
Enhanced Tenant Satisfaction: Improve tenant experience by promptly addressing maintenance issues and providing a comfortable, well-maintained environment.
Data-Driven Decision Making: Leverage analytics and reporting tools to identify trends, forecast needs, and make strategic decisions.
Energy Efficiency: Monitor and manage energy consumption to reduce waste and lower utility bills, contributing to sustainability goals.
Proactive Maintenance: Implement predictive maintenance strategies to prevent equipment failures and extend asset lifespan.
Customizable Workflows: Tailor workflows to meet specific operational needs, enhancing flexibility and responsiveness.
Enhanced Collaboration: Facilitate communication and collaboration among facility management teams, contractors, and stakeholders.
Mobile Accessibility: Access the platform from mobile devices, allowing for on-the-go management and quick response to issues.
Integration Capabilities: Seamlessly integrate with existing systems and third-party applications to create a cohesive technology ecosystem.
Asset Lifecycle Management: Track and manage the entire lifecycle of assets, from acquisition to disposal, ensuring optimal utilization.

Calendar Management: Schedule maintenance, set labor schedules and assign work to individual technicians from an intuitive calendar interface.
Data Import/Export: Upload all data from previous CMMS systems or spreadsheets to streamline the implementation process. Data can be exported to email, spreadsheet and other formats to make collaboration and contact management a breeze.
Maintenance Scheduling: Maintenance scheduling and preventive maintenance plans allow managing recurring maintenance tasks, scheduling one-time repairs, sending maintenance reminders and assigning maintenance tasks.
Work Order Management: Create, assign, monitor and manage work order requests.
Asset Management: Stores crucial information such as warranties, repair history and profile information that can be directly accessed by scanning a QR code on the asset.
Incident Management: Allows teams to identify, analyze and remedy any incidents that could contribute to the loss or disruption of operations and prevent them from recurring in the future.
Inventory Management: Helps maintain stockroom levels, reorder spare parts, track spare use, generate barcodes and perform other inventory control tasks.
Tenant Portal: Lets tenants submit and track their maintenance service requests, provide feedback, and check availability of resources and amenities. Integrated message broadcasting allows rapid and important announcements to reach all the tenants at the same time.
Mobile App: Provides field mobility and real-time communication. Preventive maintenance app includes easy login and access to create work orders. Technicians can create and cancel work orders, add labor hours, manage scheduled maintenance activities and access asset information, transaction history, manuals and warranties.

Unified Platform: Integrates multiple facility management functions into a single, cohesive platform.
Real-Time Data Analytics: Provides actionable insights through real-time data collection and analysis.
Predictive Maintenance: Utilizes machine learning algorithms to predict equipment failures before they occur.
Energy Management: Monitors and optimizes energy consumption across facilities to reduce costs and improve sustainability.
Work Order Management: Streamlines the creation, assignment, and tracking of work orders for maintenance tasks.
Asset Tracking: Keeps detailed records of all assets, including their location, condition, and maintenance history.
Tenant Management: Facilitates communication and service requests between property managers and tenants.
Compliance Tracking: Ensures adherence to regulatory standards and automates compliance reporting.
Mobile Access: Allows facility managers to access the platform and perform tasks from mobile devices.
Customizable Dashboards: Offers personalized dashboards to display key performance indicators and metrics relevant to specific roles.
Integration Capabilities: Seamlessly integrates with existing enterprise systems such as ERP and CRM software.
Space Management: Optimizes the use of physical space within facilities through detailed space utilization reports.
IoT Integration: Connects with Internet of Things (IoT) devices to gather data and automate facility operations.
Vendor Management: Manages relationships with external vendors, including contract management and performance tracking.
Budgeting and Forecasting: Assists in financial planning by providing tools for budgeting and forecasting facility expenses.
Incident Management: Tracks and resolves incidents efficiently, ensuring minimal disruption to facility operations.
Environmental Monitoring: Monitors environmental conditions such as temperature, humidity, and air quality within facilities.
Security Management: Enhances facility security through access control and surveillance system integration.
Reporting and Analytics: Generates comprehensive reports and analytics to support data-driven decision-making.
Scalability: Designed to scale with the growth of the organization, accommodating increasing numbers of facilities and users.

Product Ranking

#13

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Facility Management Software

#89

among all
Facility Management Software

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Analyst Rating Summary

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User Sentiment Summary

90%

of users recommend this product

NetFacilities has a 'excellent' User Satisfaction Rating of 90% when considering 258 user reviews from 3 recognized software review sites.

80%

of users recommend this product

Facilio has a 'great' User Satisfaction Rating of 80% when considering 25 user reviews from 2 recognized software review sites.

3.4 (6)

3.5 (1)

4.52 (126)

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4.5 (126)

4.0 (24)

Awards

Synopsis of User Ratings and Reviews

Easy to Use: More than 95% of users mentioning this aspect appreciate the easy-to-use interface.

Work Order: Over 80% of reviewers referencing this feature report that the process of submitting and editing work orders is easy and helpful.

Tracking: All the reviews on this topic indicate that tracking asset maintenance, site issues, inventory and labor is easy.

Customer Support: Representatives are very helpful and quick to reply, in the experience of all users referring to support.

Customization: Extensive customizations help users fit the software to their company, according to 66% of reviewers referring to this element.

Communication: Every review referencing this feature cites it as a key in improving communication between teams.

Real-Time Visibility: Facilio provides users with real-time insights into asset performance, enabling proactive maintenance and informed decision-making.

Workflow Automation: The platform streamlines maintenance tasks and workflows, reducing manual effort and improving operational efficiency.

IoT Integration: Facilio's IoT integration allows for automated temperature control and energy optimization within buildings.

Mobile Accessibility: The software's mobile app empowers facility managers with on-the-go access to critical information and tools.

Improved Tenant Experience: Facilio's self-service portal enables tenants to easily submit service requests and book amenities, enhancing their overall experience.

Interface: The system crashes or freezes occasionally, according to over 65% of users mentioning the interface.

Reports: Of reviews talking about reports, 60% observe that the options for customization are limited.

Search Tool: All reviews about the search tool note that it’s difficult to search for work orders specific to locations or any information with two specifications.

Frequent Log Out: All the reviewers mentioning this aspect report that the system frequently logs users out.

Reporting Limitations: Users have reported that the reporting features could be more customizable, limiting their ability to tailor reports to their specific needs.

Sandbox Environment: The lack of a dedicated sandbox environment for testing and development can lead to issues in a live setting and may impact end-user experience.

Data Integration Challenges: Some users have mentioned difficulties with data input and integration, particularly with IoT sensor information, which can hinder the software's effectiveness.

NetFacilities offers a user-friendly interface, making many of its features accessible and easy to leverage. Customization, tracking and good customer service are some other notable benefits. Reviews also cite that easy submission and editing of work orders has helped them improve the process of creating and closing work orders. In contrast, the software is prone to freezing, crashing or unexpectedly logging users out. Poor report customization and a buggy search tool are other common issues users note. Overall, it can be a good option for businesses looking for an easy-to-use CMMS that helps with maintenance planning.

How facile is Facilio, really? User reviews from the past year reveal a generally positive sentiment toward Facilio's cloud-based IWMS platform. Users rave about its user-friendliness and robust features, particularly its workflow automation, IoT integration, and analytics capabilities, which streamline facility management operations. For instance, one user highlighted the platform's ability to create workflows that proactively detect equipment issues, leading to significant energy savings. This focus on innovation and customer-centricity has earned Facilio recognition as an industry challenger. However, some users have pointed out areas for improvement, such as the need for more customizable reporting features and the absence of a sandbox environment for testing. One user specifically mentioned that the lack of a sandbox feature has led to an "untidy platform" for end users. Despite these drawbacks, Facilio is generally perceived as a valuable tool for organizations looking to enhance efficiency and sustainability in their facility management processes. Its ease of use, integration capabilities, and focus on innovation make it particularly well-suited for businesses with complex operations and a need for a centralized, data-driven approach to facility management.

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FAQ

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