NetFacilities vs AkitaBox

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Our analysts compared NetFacilities vs AkitaBox based on data from our 400+ point analysis of Facility Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

NetFacilities is a completely web-based maintenance management option for facility managers. It helps track comprehensive data on facilities, assets and properties in order to more efficiently maintain them. It improves reliability in addition to facilitating preventive maintenance for a range of industries and organizations.
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AkitaBox is a facility management software that offers a visual reporting dashboard, high risk identification, asset and maintenance management, and capital planning. It also provides inspection programs, inventory tracking, work order management, a communication hub and more.

It helps reduce maintenance costs and downtime, customize PM schedules, maintain facility hygiene and integrate with other third-party resources. With pricing models based on facilities’ square feet, it is scalable to any size organization.
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Product Assistance

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Product Insights

  • No On-Premise Upkeep: It doesn’t require IT support, servers or any other hardware to maintain. All that is required is an internet connection to access the software.
  • Centralized Platform: Collaborate with internal or external stakeholders, administrators, technicians, vendors and more from a convenient, centralized platform.
  • Easy Workflow Management: Streamline workflow and lifecycle management processes to make maintenance management easy and efficient.
  • Preventive Maintenance Scheduling: Plan and schedule maintenance ahead of time. Reduce emergency repair cost and increase efficiency of assets.
  • Extended Asset Lifespan: Conduct routine maintenance to prevent asset breakdown and keep them operating for their full lifespan or even beyond.
  • Increased Asset Visibility: Get insight into asset performance, allow tracking of maintenance activities, monitor operational costs and predict more accurate forecasts.
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  • Integrate Applications: Integrate with AutoDesk Revit, RSMeans Data and other third-party software. 
  • Customize Workflows: Customize data fields and PM schedules based on company requirements. 
  • Go Mobile: Log work, scan QR codes and access asset specific information from the field using a mobile app. 
  • Centralize Scheduled Activities: View work orders, preventive maintenance schedule and service requests on a single screen. 
  • Reduce Maintenance Costs: Schedule preventive maintenance activities, prioritize and assign critical work, and project future replacements, maintenance costs and Facility Conditioning Index (FCI) to determine budgets and reduce expenses. 
  • Manage Floor Plan Assets: Use AutoDesk Revit to pin asset locations on digital 2D floor plans. Attach important documents to assets and spend less time training new recruits. 
  • Limit Downtime: Schedule regular maintenance and track equipment health to reduce frequent asset downtime. 
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  • Calendar Management: Schedule maintenance, set labor schedules and assign work to individual technicians from an intuitive calendar interface.
  • Data Import/Export: Upload all data from previous CMMS systems or spreadsheets to streamline the implementation process. Data can be exported to email, spreadsheet and other formats to make collaboration and contact management a breeze.
  • Maintenance Scheduling: Maintenance scheduling and preventive maintenance plans allow managing recurring maintenance tasks, scheduling one-time repairs, sending maintenance reminders and assigning maintenance tasks.
  • Work Order Management: Create, assign, monitor and manage work order requests.
  • Asset Management: Stores crucial information such as warranties, repair history and profile information that can be directly accessed by scanning a QR code on the asset.
  • Incident Management: Allows teams to identify, analyze and remedy any incidents that could contribute to the loss or disruption of operations and prevent them from recurring in the future.
  • Inventory Management: Helps maintain stockroom levels, reorder spare parts, track spare use, generate barcodes and perform other inventory control tasks.
  • Tenant Portal: Lets tenants submit and track their maintenance service requests, provide feedback, and check availability of resources and amenities. Integrated message broadcasting allows rapid and important announcements to reach all the tenants at the same time.
  • Mobile App: Provides field mobility and real-time communication. Preventive maintenance app includes easy login and access to create work orders. Technicians can create and cancel work orders, add labor hours, manage scheduled maintenance activities and access asset information, transaction history, manuals and warranties.
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  • Asset Mapping: Use visual maps to view asset placing and attach work order history, manuals and more to assets. Search and filter assets or scan QR codes to directly access asset information. Create new categories, change pin colors and view the number of rooms, assets and asset types for each building. 
  • Asset and Space Inventory: Add and track inventory, store data on facilities and assets, and access critical information like floor plans and guides. 
  • Document Management: Store all digital documents, building information, facility files, manuals, warranties and more in a single location. 
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Product Ranking

#13

among all
Facility Management Software

#73

among all
Facility Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

NetFacilities
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Asset Management Facility Booking Management Human Resources Management Inventory Management Maintenance Management Mobile Reporting And Dashboard Safety And Security Management Space, Key, And Lock Management Visitor Management Work Order Management 75 0 0 41 57 40 54 20 53 57 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 258 reviews
Excellent User Sentiment 26 reviews
90%
of users recommend this product

NetFacilities has a 'excellent' User Satisfaction Rating of 90% when considering 258 user reviews from 3 recognized software review sites.

92%
of users recommend this product

AkitaBox has a 'excellent' User Satisfaction Rating of 92% when considering 26 user reviews from 1 recognized software review sites.

3.4 (6)
n/a
4.52 (126)
4.62 (26)
4.5 (126)
n/a

Awards

NetFacilities stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

AkitaBox stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Easy to Use: More than 95% of users mentioning this aspect appreciate the easy-to-use interface.
Work Order: Over 80% of reviewers referencing this feature report that the process of submitting and editing work orders is easy and helpful.
Tracking: All the reviews on this topic indicate that tracking asset maintenance, site issues, inventory and labor is easy.
Customer Support: Representatives are very helpful and quick to reply, in the experience of all users referring to support.
Customization: Extensive customizations help users fit the software to their company, according to 66% of reviewers referring to this element.
Communication: Every review referencing this feature cites it as a key in improving communication between teams.
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Centralized Platform: AkitaBox provides a centralized hub for all facility data, eliminating the need for paper documents and scattered information. Users highlight the ability to access asset details, maintenance history, and other crucial information from a single location, streamlining facility operations and improving efficiency.
User-Friendly Interface: AkitaBox is praised for its intuitive design and ease of navigation. Even users with limited technical expertise find it simple to use and understand, enabling quick access to information and efficient task completion.
Improved Asset Tracking: AkitaBox excels in asset management, allowing users to track the location and details of their assets effectively. The software's visual mapping feature, powered by Autodesk Revit integration, enables users to pinpoint asset locations on interactive floor plans, simplifying maintenance and inspections.
Streamlined Maintenance Management: AkitaBox streamlines maintenance operations with its robust work order management system. Users can easily generate, assign, and track work orders, ensuring timely completion of maintenance tasks. The software also facilitates preventive maintenance scheduling, reducing equipment downtime and extending asset lifespan.
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Interface: The system crashes or freezes occasionally, according to over 65% of users mentioning the interface.
Reports: Of reviews talking about reports, 60% observe that the options for customization are limited.
Search Tool: All reviews about the search tool note that it’s difficult to search for work orders specific to locations or any information with two specifications.
Frequent Log Out: All the reviewers mentioning this aspect report that the system frequently logs users out.
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Limited Offline Access: While accessible on various devices, some features, such as work order completion, require an internet connection, potentially hindering field technicians without consistent connectivity.
Manual Inventory Management: AkitaBox currently lacks robust inventory tracking capabilities, requiring manual updates and potentially leading to discrepancies or inefficiencies for organizations with complex inventory needs.
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NetFacilities offers a user-friendly interface, making many of its features accessible and easy to leverage. Customization, tracking and good customer service are some other notable benefits. Reviews also cite that easy submission and editing of work orders has helped them improve the process of creating and closing work orders. In contrast, the software is prone to freezing, crashing or unexpectedly logging users out. Poor report customization and a buggy search tool are other common issues users note. Overall, it can be a good option for businesses looking for an easy-to-use CMMS that helps with maintenance planning.

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Recent user reviews suggest it might be the key to unlocking a more efficient and insightful approach to facility management. Users consistently praise AkitaBox for its user-friendly interface and robust functionality, particularly highlighting its Revit®-powered floor plans. This feature, as one user puts it, allows them to "quickly and easily import data about the assets" and visualize them in 3D, significantly improving efficiency. This strength is particularly crucial for facility managers dealing with numerous buildings and assets, as it provides a centralized and visually intuitive way to manage them. However, like an unkempt facility, AkitaBox has a few areas that need a little "sprucing up" according to some users. A recurring concern is the lack of comprehensive bulk editing for asset types. One user points out the inconvenience of having to add the same asset type multiple times across different buildings. While this doesn't negate the software's overall value, it does highlight a potential area for improvement. Another user expressed that the initial data configuration process was subpar, leading to inaccuracies and wasted time. This suggests that while the software itself is generally well-regarded, the implementation process might require more attention to detail and user involvement. Despite these minor drawbacks, the overwhelming sentiment is positive. Users rave about the software's impact on data accuracy, operational efficiency, and streamlined processes. The ability to track energy consumption, manage work orders, and access asset information remotely are just a few examples of how AkitaBox is simplifying facility management for its users. AkitaBox is best suited for facility management teams of all sizes, especially those in industries like healthcare and education, who are looking for a comprehensive, user-friendly solution to manage their buildings and assets effectively. Its strengths in visual asset management, data accuracy, and ease of use make it a powerful tool for optimizing facility operations and making informed decisions.

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