Metasys vs FlowPath

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Our analysts compared Metasys vs FlowPath based on data from our 400+ point analysis of Facility Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Metasys Software Tool

Product Basics

Metasys is a smart building automation system to help contractors and builders save money and improve building functions. It increases occupants’ safety, comfort and productivity by integrating with internal and external systems, enabling building managers to make informed decisions. Operators can access controls, alerts and reports using mobile devices to monitor functions anywhere, anytime.

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FlowPath is a comprehensive software solution designed to streamline facility management tasks, offering a robust platform for managing work orders, preventive maintenance, asset tracking, and inventory control. It is particularly well-suited for organizations with complex facility management needs, such as large enterprises, educational institutions, and healthcare facilities, due to its ability to handle extensive operational requirements efficiently.

Key benefits of FlowPath include enhanced operational efficiency, improved asset longevity, and reduced downtime through proactive maintenance scheduling. Popular features encompass real-time reporting, mobile accessibility, and seamless integration with existing systems, which collectively contribute to a more organized and responsive facility management process.

Compared to similar products, FlowPath is often praised for its user-friendly interface and robust functionality, making it a preferred choice for many facility managers. Pricing details are typically customized based on the specific needs of the organization, and it is advisable to contact SelectHub for a tailored quote. This ensures that users receive a pricing plan that aligns with their unique requirements and budget constraints.

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Product Insights

  • Enhanced Performance and Reliability: Integrated interfaces reduce the risk of missed critical alarms allowing a fast response and enhancing performance. 
  • Openness and Interoperability: Choose from a wide range of third-party suppliers to integrate with through API accessibility. 
  • Scalability and Flexibility: Acting as a hybrid mechanism, it serves as a network engine while keeping the system completely open. 
  • Secure and Safe Environments: Access a cyber-health dashboard, enabling users and admins to address potential cybersecurity risks. 
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  • Increased Efficiency: Automates routine tasks, allowing facility managers to focus on strategic initiatives rather than administrative duties.
  • Cost Savings: Reduces operational costs by optimizing resource allocation and minimizing downtime through predictive maintenance.
  • Improved Communication: Centralizes communication channels, ensuring all team members are on the same page and reducing the risk of miscommunication.
  • Enhanced Compliance: Keeps track of regulatory requirements and ensures that all necessary inspections and maintenance tasks are completed on time.
  • Data-Driven Decisions: Provides detailed analytics and reporting, enabling managers to make informed decisions based on real-time data.
  • Scalability: Easily adapts to the growing needs of an organization, whether managing a single facility or multiple locations.
  • Asset Longevity: Extends the lifespan of equipment and facilities by ensuring timely maintenance and repairs.
  • Employee Satisfaction: Creates a better working environment by promptly addressing facility-related issues, leading to higher employee morale and productivity.
  • Risk Mitigation: Identifies potential issues before they become major problems, reducing the likelihood of costly emergency repairs.
  • Customizable Workflows: Allows for the creation of tailored workflows that meet the specific needs of different facilities or departments.
  • Vendor Management: Streamlines interactions with external vendors, ensuring timely service delivery and better contract management.
  • Environmental Impact: Promotes sustainable practices by monitoring energy usage and identifying opportunities for conservation.
  • Real-Time Monitoring: Offers real-time visibility into facility operations, enabling quick response to any issues that arise.
  • Enhanced Security: Integrates with security systems to ensure that all safety protocols are followed and any breaches are promptly addressed.
  • Budget Management: Helps in tracking and managing budgets more effectively by providing detailed financial reports and forecasts.
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  • IP Controllers: Support instant response and improve resiliency using IP Controllers with ethernet ring technology. Simplify operator processes and increase occupant satisfaction. 
  • Integrations: Integrate with HVAC and non-HVAC systems on a single platform to increase operating speeds, improve IT processes and enhance security. 
  • High Capacity Memory and Fast Processing: Install or uninstall on existing and new systems with huge memory capacity and processing functions. Four-in-one sensors control temperature, humidity, CO2 and occupancy sensing. 
  • Intuitive User Interface: Utilize an interface designed to align with facility operators’ thinking. Use search and reporting tools to find data quickly, create reports and issue bulk commands. 
  • Potential Problem Areas: Gain access to a summary of existing problems in a building or campus. See all items that are in alarm, offline or overridden. 
  • Equipment Activity: View all changes made to specific pieces of equipment and alarms associated with them through a widget. 
  • Mobile: Get a consistent user experience across all devices. 
  • Equipment Serving Space: Find data for all equipment serving each space in a single click. View data across devices like phones, tablets, desktops and laptops. 
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  • Work Order Management: Streamlines the creation, assignment, and tracking of work orders, ensuring tasks are completed efficiently.
  • Asset Management: Provides a comprehensive database for tracking the lifecycle, maintenance history, and performance of all facility assets.
  • Preventive Maintenance Scheduling: Automates the scheduling of routine maintenance tasks to prevent equipment failures and extend asset life.
  • Inventory Management: Monitors stock levels, tracks usage, and manages reordering processes to ensure necessary supplies are always available.
  • Vendor Management: Centralizes vendor information, tracks performance, and manages contracts to streamline vendor interactions.
  • Mobile Access: Offers a mobile app that allows facility managers and technicians to access and update information on-the-go.
  • Reporting and Analytics: Generates detailed reports and analytics to provide insights into operational efficiency and areas for improvement.
  • Customizable Dashboards: Allows users to create personalized dashboards to monitor key performance indicators and metrics relevant to their role.
  • Integration Capabilities: Supports integration with other software systems such as ERP, accounting, and HR systems for seamless data flow.
  • Compliance Tracking: Helps ensure compliance with industry regulations and standards by tracking necessary documentation and certifications.
  • Space Management: Manages space allocation, utilization, and planning to optimize the use of facility space.
  • Energy Management: Monitors energy consumption and identifies opportunities for cost savings and sustainability improvements.
  • Incident Management: Tracks and manages incidents to ensure timely resolution and prevent recurrence.
  • User Permissions and Roles: Provides granular control over user access and permissions to ensure data security and integrity.
  • Customer Support Portal: Includes a portal for submitting and tracking support requests, enhancing communication with the support team.
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Product Ranking

#63

among all
Facility Management Software

#72

among all
Facility Management Software

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User Sentiment Summary

Great User Sentiment 12 reviews
Excellent User Sentiment 50 reviews
84%
of users recommend this product

Metasys has a 'great' User Satisfaction Rating of 84% when considering 12 user reviews from 1 recognized software review sites.

94%
of users recommend this product

FlowPath has a 'excellent' User Satisfaction Rating of 94% when considering 50 user reviews from 2 recognized software review sites.

4.2 (12)
n/a
n/a
4.72 (25)
n/a
4.7 (25)

Awards

No awards.

FlowPath stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Easy to Use: Many users find Metasys intuitive and easy to navigate, even for those who are new to building management systems. For example, one user commented that they were able to quickly learn the system and start using it to manage their building's HVAC system.
Reliable Performance: Metasys is known for its reliability and stability, which is crucial for critical building systems. One user mentioned that they have never experienced any major issues with the system, and it has always performed as expected.
Strong Support: Metasys offers comprehensive support resources, including online documentation, training materials, and technical support. One user praised the responsiveness and helpfulness of the Metasys support team.
Scalability: Metasys can be scaled to meet the needs of buildings of all sizes, from small offices to large hospitals. One user commented that they were able to easily expand their Metasys system as their building grew.
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Simplified Work Orders: FlowPath makes it easy to submit, track, and manage work orders, even through a mobile device using QR codes.
Improved Communication: FlowPath facilitates seamless communication among facility staff, vendors, and management regarding work orders and project statuses.
Robust Reporting: FlowPath offers detailed reporting features that provide insights into facility maintenance activities and costs over time.
Excellent Customer Support: Users consistently praise FlowPath's responsive and helpful customer support team.
Customization Options: FlowPath allows for customization of workflows, reports, and views to meet the specific needs of different facilities.
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Steep Learning Curve: New users often find the interface complex and challenging to navigate, requiring significant time and effort to master the system. This can be particularly frustrating for facility managers who are already juggling multiple responsibilities.
Limited Customization: Metasys can be inflexible in terms of customization, making it difficult to tailor the system to specific facility needs. For example, some users have reported difficulties in creating custom reports or dashboards that meet their specific requirements.
Integration Challenges: Integrating Metasys with other building management systems or third-party applications can be a complex and time-consuming process. This can lead to compatibility issues and hinder the overall efficiency of the facility management process.
Occasional Bugs and Glitches: While Metasys is generally reliable, users have reported occasional bugs and glitches that can disrupt operations. These issues can range from minor inconveniences to major disruptions that require technical support to resolve.
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Occasional Bugs: Users have reported experiencing occasional bugs within the software.
Limited Reporting Features: Some users have expressed a desire for more advanced reporting features to gain deeper insights from their data.
Printing Reports: There have been some difficulties noted when trying to print reports in a way Directors need to see them.
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Is Metasys really meta, as in next-level awesome, or does it leave users feeling like they're stuck in the digital Stone Age? Recent user reviews on Metasys, Johnson Controls' software for managing building systems, paint a mixed picture. Some users praise its comprehensive approach to facility management, highlighting its ability to integrate and control various building systems, such as HVAC, lighting, and security, from a central platform. This, they say, simplifies operations and improves efficiency. However, other users find the software's interface clunky and unintuitive, especially compared to newer, more modern building management systems like BuildingOS or Facilio. They also point to its steep learning curve, which can be a major hurdle for new users. A key differentiating factor for Metasys is its long-standing presence in the market and its extensive network of certified technicians and support services. This can be a major advantage for large organizations with complex building systems that require reliable support. However, this advantage is less relevant for smaller organizations with simpler needs, who might find Metasys to be overkill. Overall, Metasys seems best suited for large, established organizations with complex building systems and a preference for a well-established, if somewhat dated, solution. Smaller organizations or those looking for a more modern and user-friendly interface might find better options elsewhere.

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Is FlowPath the best way to go with the flow of facility management? Users rave about FlowPath's user-friendly design, making it a breeze to navigate and manage tasks. Many highlight its robust feature set, including streamlined maintenance scheduling, efficient work order tracking, and comprehensive asset management, simplifying complex operations. This user-friendliness is critical in fast-paced environments where time is of the essence, as noted by a Director of Plant Services in February of 2024, who called FlowPath the "Best tool in the toolbox." However, some users point out occasional bugs and an initial learning curve, which might be a temporary drawback for those transitioning from different systems. Despite these minor hiccups, FlowPath shines with its exceptional customer support, consistently praised for its responsiveness and helpfulness in addressing user inquiries and resolving issues. This dedication to customer satisfaction fosters trust and ensures a smooth experience. FlowPath is ideally suited for organizations of all sizes looking to optimize their facility management processes. Its intuitive interface caters to both tech-savvy users and those less familiar with facility management software. The platform's scalability makes it an excellent choice for businesses of all sizes, from small businesses to large corporations, looking for a comprehensive solution to streamline operations, reduce downtime, and improve overall efficiency.

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