Metasys vs AkitaBox

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Our analysts compared Metasys vs AkitaBox based on data from our 400+ point analysis of Facility Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Metasys Software Tool

Product Basics

Metasys is a smart building automation system to help contractors and builders save money and improve building functions. It increases occupants’ safety, comfort and productivity by integrating with internal and external systems, enabling building managers to make informed decisions. Operators can access controls, alerts and reports using mobile devices to monitor functions anywhere, anytime.

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AkitaBox is a facility management software that offers a visual reporting dashboard, high risk identification, asset and maintenance management, and capital planning. It also provides inspection programs, inventory tracking, work order management, a communication hub and more.

It helps reduce maintenance costs and downtime, customize PM schedules, maintain facility hygiene and integrate with other third-party resources. With pricing models based on facilities’ square feet, it is scalable to any size organization.
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Enhanced Performance and Reliability: Integrated interfaces reduce the risk of missed critical alarms allowing a fast response and enhancing performance. 
  • Openness and Interoperability: Choose from a wide range of third-party suppliers to integrate with through API accessibility. 
  • Scalability and Flexibility: Acting as a hybrid mechanism, it serves as a network engine while keeping the system completely open. 
  • Secure and Safe Environments: Access a cyber-health dashboard, enabling users and admins to address potential cybersecurity risks. 
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  • Integrate Applications: Integrate with AutoDesk Revit, RSMeans Data and other third-party software. 
  • Customize Workflows: Customize data fields and PM schedules based on company requirements. 
  • Go Mobile: Log work, scan QR codes and access asset specific information from the field using a mobile app. 
  • Centralize Scheduled Activities: View work orders, preventive maintenance schedule and service requests on a single screen. 
  • Reduce Maintenance Costs: Schedule preventive maintenance activities, prioritize and assign critical work, and project future replacements, maintenance costs and Facility Conditioning Index (FCI) to determine budgets and reduce expenses. 
  • Manage Floor Plan Assets: Use AutoDesk Revit to pin asset locations on digital 2D floor plans. Attach important documents to assets and spend less time training new recruits. 
  • Limit Downtime: Schedule regular maintenance and track equipment health to reduce frequent asset downtime. 
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  • IP Controllers: Support instant response and improve resiliency using IP Controllers with ethernet ring technology. Simplify operator processes and increase occupant satisfaction. 
  • Integrations: Integrate with HVAC and non-HVAC systems on a single platform to increase operating speeds, improve IT processes and enhance security. 
  • High Capacity Memory and Fast Processing: Install or uninstall on existing and new systems with huge memory capacity and processing functions. Four-in-one sensors control temperature, humidity, CO2 and occupancy sensing. 
  • Intuitive User Interface: Utilize an interface designed to align with facility operators’ thinking. Use search and reporting tools to find data quickly, create reports and issue bulk commands. 
  • Potential Problem Areas: Gain access to a summary of existing problems in a building or campus. See all items that are in alarm, offline or overridden. 
  • Equipment Activity: View all changes made to specific pieces of equipment and alarms associated with them through a widget. 
  • Mobile: Get a consistent user experience across all devices. 
  • Equipment Serving Space: Find data for all equipment serving each space in a single click. View data across devices like phones, tablets, desktops and laptops. 
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  • Asset Mapping: Use visual maps to view asset placing and attach work order history, manuals and more to assets. Search and filter assets or scan QR codes to directly access asset information. Create new categories, change pin colors and view the number of rooms, assets and asset types for each building. 
  • Asset and Space Inventory: Add and track inventory, store data on facilities and assets, and access critical information like floor plans and guides. 
  • Document Management: Store all digital documents, building information, facility files, manuals, warranties and more in a single location. 
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Product Ranking

#63

among all
Facility Management Software

#73

among all
Facility Management Software

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User Sentiment Summary

Great User Sentiment 12 reviews
Excellent User Sentiment 26 reviews
84%
of users recommend this product

Metasys has a 'great' User Satisfaction Rating of 84% when considering 12 user reviews from 1 recognized software review sites.

92%
of users recommend this product

AkitaBox has a 'excellent' User Satisfaction Rating of 92% when considering 26 user reviews from 1 recognized software review sites.

4.2 (12)
n/a
n/a
4.62 (26)

Awards

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AkitaBox stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Easy to Use: Many users find Metasys intuitive and easy to navigate, even for those who are new to building management systems. For example, one user commented that they were able to quickly learn the system and start using it to manage their building's HVAC system.
Reliable Performance: Metasys is known for its reliability and stability, which is crucial for critical building systems. One user mentioned that they have never experienced any major issues with the system, and it has always performed as expected.
Strong Support: Metasys offers comprehensive support resources, including online documentation, training materials, and technical support. One user praised the responsiveness and helpfulness of the Metasys support team.
Scalability: Metasys can be scaled to meet the needs of buildings of all sizes, from small offices to large hospitals. One user commented that they were able to easily expand their Metasys system as their building grew.
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Centralized Platform: AkitaBox provides a centralized hub for all facility data, eliminating the need for paper documents and scattered information. Users highlight the ability to access asset details, maintenance history, and other crucial information from a single location, streamlining facility operations and improving efficiency.
User-Friendly Interface: AkitaBox is praised for its intuitive design and ease of navigation. Even users with limited technical expertise find it simple to use and understand, enabling quick access to information and efficient task completion.
Improved Asset Tracking: AkitaBox excels in asset management, allowing users to track the location and details of their assets effectively. The software's visual mapping feature, powered by Autodesk Revit integration, enables users to pinpoint asset locations on interactive floor plans, simplifying maintenance and inspections.
Streamlined Maintenance Management: AkitaBox streamlines maintenance operations with its robust work order management system. Users can easily generate, assign, and track work orders, ensuring timely completion of maintenance tasks. The software also facilitates preventive maintenance scheduling, reducing equipment downtime and extending asset lifespan.
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Steep Learning Curve: New users often find the interface complex and challenging to navigate, requiring significant time and effort to master the system. This can be particularly frustrating for facility managers who are already juggling multiple responsibilities.
Limited Customization: Metasys can be inflexible in terms of customization, making it difficult to tailor the system to specific facility needs. For example, some users have reported difficulties in creating custom reports or dashboards that meet their specific requirements.
Integration Challenges: Integrating Metasys with other building management systems or third-party applications can be a complex and time-consuming process. This can lead to compatibility issues and hinder the overall efficiency of the facility management process.
Occasional Bugs and Glitches: While Metasys is generally reliable, users have reported occasional bugs and glitches that can disrupt operations. These issues can range from minor inconveniences to major disruptions that require technical support to resolve.
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Limited Offline Access: While accessible on various devices, some features, such as work order completion, require an internet connection, potentially hindering field technicians without consistent connectivity.
Manual Inventory Management: AkitaBox currently lacks robust inventory tracking capabilities, requiring manual updates and potentially leading to discrepancies or inefficiencies for organizations with complex inventory needs.
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Is Metasys really meta, as in next-level awesome, or does it leave users feeling like they're stuck in the digital Stone Age? Recent user reviews on Metasys, Johnson Controls' software for managing building systems, paint a mixed picture. Some users praise its comprehensive approach to facility management, highlighting its ability to integrate and control various building systems, such as HVAC, lighting, and security, from a central platform. This, they say, simplifies operations and improves efficiency. However, other users find the software's interface clunky and unintuitive, especially compared to newer, more modern building management systems like BuildingOS or Facilio. They also point to its steep learning curve, which can be a major hurdle for new users. A key differentiating factor for Metasys is its long-standing presence in the market and its extensive network of certified technicians and support services. This can be a major advantage for large organizations with complex building systems that require reliable support. However, this advantage is less relevant for smaller organizations with simpler needs, who might find Metasys to be overkill. Overall, Metasys seems best suited for large, established organizations with complex building systems and a preference for a well-established, if somewhat dated, solution. Smaller organizations or those looking for a more modern and user-friendly interface might find better options elsewhere.

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Recent user reviews suggest it might be the key to unlocking a more efficient and insightful approach to facility management. Users consistently praise AkitaBox for its user-friendly interface and robust functionality, particularly highlighting its Revit®-powered floor plans. This feature, as one user puts it, allows them to "quickly and easily import data about the assets" and visualize them in 3D, significantly improving efficiency. This strength is particularly crucial for facility managers dealing with numerous buildings and assets, as it provides a centralized and visually intuitive way to manage them. However, like an unkempt facility, AkitaBox has a few areas that need a little "sprucing up" according to some users. A recurring concern is the lack of comprehensive bulk editing for asset types. One user points out the inconvenience of having to add the same asset type multiple times across different buildings. While this doesn't negate the software's overall value, it does highlight a potential area for improvement. Another user expressed that the initial data configuration process was subpar, leading to inaccuracies and wasted time. This suggests that while the software itself is generally well-regarded, the implementation process might require more attention to detail and user involvement. Despite these minor drawbacks, the overwhelming sentiment is positive. Users rave about the software's impact on data accuracy, operational efficiency, and streamlined processes. The ability to track energy consumption, manage work orders, and access asset information remotely are just a few examples of how AkitaBox is simplifying facility management for its users. AkitaBox is best suited for facility management teams of all sizes, especially those in industries like healthcare and education, who are looking for a comprehensive, user-friendly solution to manage their buildings and assets effectively. Its strengths in visual asset management, data accuracy, and ease of use make it a powerful tool for optimizing facility operations and making informed decisions.

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