FMX vs FAMIS 360

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Our analysts compared FMX vs FAMIS 360 based on data from our 400+ point analysis of Facility Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

FMX offers a user-friendly, cloud-based solution that simplifies the management process for asset, facilities, maintenance, fleet and scheduling activities at a range of campus types. It lets users effectively generate work orders, schedule maintenance and plan resource use, streamlining processes. Users can access it from mobile devices and configure settings as well.

A simple calendar-based interface aids scheduling, and it supports unlimited requesting users with no extra cost. It provides actionable insights into business data, organizes staff from a central portal, speeds up work order resolution and improves asset effectiveness. It offers quick customer support and training and has reported a 98% customer satisfaction rating.

Pros
  • Streamlined Workflow
  • Improved Efficiency
  • Cost Reduction
  • Enhanced Visibility
  • Data-Driven Decisions
Cons
  • Implementation Cost
  • Integration Challenges
  • User Adoption Issues
  • Limited Customization
  • Data Security Concerns
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FAMIS 360, developed by Accruent, is a comprehensive software solution designed to streamline facility management tasks. It is particularly well-suited for organizations looking to efficiently manage their maintenance operations, asset tracking, and space optimization. One of the key benefits of FAMIS 360 is its ability to enhance operational efficiency by automating routine tasks and providing real-time data for informed decision-making. Popular features include its robust work order management system, preventive maintenance scheduling, and integrated asset management capabilities. When compared to similar products in the market, users often highlight FAMIS 360's user-friendly interface and the flexibility it offers in customizing functionalities to meet specific organizational needs. Pricing considerations for FAMIS 360 typically involve a subscription model, which may vary based on the size of the organization and the specific features required, making it a scalable option for facilities of different sizes.
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Product Assistance

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Product Insights

  • Streamline Work Orders: Users of all access levels can log in to create work order requests. Assign, monitor and resolve them in order of importance or based on when they were requested, simultaneously tracking costs and time spent on individual orders.
  • Planned Maintenance Scheduling: Plan maintenance operations based on time and meter readings throughout the organization with the help of a maintenance scheduler. This helps reduce unplanned maintenance and sends reminders when tasks are due to keep operations running smoothly.
  • Prevent Event Scheduling Conflicts: Streamline event scheduling tasks, set events to recur or use the drag-and-drop function to easily create event schedules.
  • Coordinate Fleets: Assign drivers, vehicles and schedules, keep track of vehicles, ensure proper staffing and monitor assets.
  • QR Code Asset Management: Generate a unique QR code for each asset and pull up instantaneous information on an asset’s history, warranty, repairs and more by scanning the codes on mobile phones.
  • Cost-Effective Management: Facilitate efficient asset management that saves money in unexpected repairs, minimizes catastrophic failures due to aging equipment, ensures accurate staffing and more.
  • Flexible Access: Accessibility from any mobile device helps users stay up to date with new requests and changes.
  • Effectively Track Inventory: Link work orders and PM tasks with inventory to keep track of quantities and receive instant notifications when an item is running low.
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  • Streamlined Operations: FAMIS 360 simplifies the complex processes of facility management, allowing teams to focus on strategic tasks rather than getting bogged down by administrative duties.
  • Cost Efficiency: By optimizing resource allocation and reducing manual errors, FAMIS 360 helps organizations cut unnecessary expenses, directly impacting the bottom line positively.
  • Enhanced Communication: The platform fosters better communication between departments, ensuring that everyone is on the same page and reducing the likelihood of miscommunication and delays.
  • Comprehensive Reporting: With its robust reporting capabilities, FAMIS 360 provides valuable insights into operations, helping managers make informed decisions based on real-time data.
  • Improved Asset Management: The software offers detailed tracking and management of assets, extending their lifespan and ensuring they are used efficiently, thus saving costs in the long run.
  • Regulatory Compliance: FAMIS 360 helps ensure that facilities are compliant with relevant laws and regulations, reducing the risk of fines and legal issues.
  • Scalability: As organizations grow, FAMIS 360 can easily scale to meet increased demands, making it a long-term solution for facility management needs.
  • Enhanced Customer Satisfaction: By ensuring that facilities are well-maintained and efficiently run, FAMIS 360 indirectly contributes to a better customer experience.
  • Preventive Maintenance: The software enables planning and scheduling of preventive maintenance, reducing the likelihood of unexpected breakdowns and the costs associated with them.
  • Space Optimization: FAMIS 360 provides tools for effective space management, ensuring that every square foot is utilized to its maximum potential, which is crucial in high-cost real estate markets.
  • Environmental Sustainability: By optimizing energy use and reducing waste, FAMIS 360 supports organizations in their efforts to become more environmentally sustainable.
  • Mobile Accessibility: With mobile access, facility managers and staff can update and receive information on-the-go, increasing responsiveness and flexibility in operations.
  • Customization and Integration: FAMIS 360 can be customized to fit the unique needs of an organization and can be integrated with other systems, providing a seamless operational experience.
  • Security Enhancement: The platform includes features that help in managing access to facilities, thereby enhancing the security of physical assets and personnel.
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  • Work Order Management: Streamline request submission and resolution by letting every employee log in to the system and create a work order request. It’s easy to track expenses and labor hours, as well as assign requests to individual technicians and monitor through to completion.
  • Maintenance Scheduling: The intuitive color-coded calendar helps schedule recurring or one-time maintenance and manage inspections, audits, compliance and other tasks. It sends automated reminders when recurring maintenance is due.
  • Reporting and Analytics: Identify trends, plan capacity, validate new projects, make smart equipment purchases and determine the best time for capital improvements with customizable dashboards and reports. These visualizations make it easy to collaborate and make data-driven decisions.
  • Calendar-Based Architecture: Everything is built around a central color-coded calendar, making interaction simple and convenient for users of all technical levels.
  • Inventory Management: Easily track and monitor each asset, spare part or other inventory item using QR codes.
  • Fleet Management: Schedule drivers and monitor vehicle repairs.
  • Single Sign-On: Log in once and navigate anywhere within the platform when it’s integrated with a directory system.
  • Asset and Equipment Management: Get insight into asset performance and identify the ones that incur loss and more.
  • Facility Cleaning Management: Support cleaning, sanitization and other protocols stated by health officials to ensure the safety of building occupants.
  • Facility Scheduling: Avoid double-booking of rooms and resources, and coordinate meetings and events with improved visibility.
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  • Work Order Management: Streamline maintenance processes with robust work order management capabilities. Track progress from creating work orders to completing them. 
  • Preventive Maintenance: Schedule and manage preventive maintenance tasks to reduce downtime and extend asset life spans. Set automated alerts for maintenance schedules and task completion. 
  • Asset Management: Track all assets across an organization. Manage equipment, assets and inventory with automated alerts for maintenance, repair and replacement. 
  • Reporting and Analytics: Access real-time data and analytics to make informed decisions. Use customizable dashboards and reports to monitor KPIs, asset performance and maintenance costs. 
  • Mobile App: Access the system from anywhere, anytime. Enable users to view work orders, track assets and create new work orders on the go. 
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Product Ranking

#4

among all
Facility Management Software

#134

among all
Facility Management Software

Find out who the leaders are

Analyst Rating Summary

51
59
63
86
43
53
10
0
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Reporting and Dashboard
Maintenance Management
Mobile
Reporting and Dashboard
Asset Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

FMX
FAMIS 360
+ Add Product + Add Product
Asset Management Facility Booking Management Human Resources Management Inventory Management Maintenance Management Mobile Reporting And Dashboard Safety And Security Management Space, Key, And Lock Management Visitor Management Work Order Management 63 43 10 84 94 20 97 27 58 68 86 53 0 64 84 100 88 50 78 75 0 25 50 75 100
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88%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

43%
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57%
29%
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71%

User Sentiment Summary

Excellent User Sentiment 418 reviews
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94%
of users recommend this product

FMX has a 'excellent' User Satisfaction Rating of 94% when considering 418 user reviews from 2 recognized software review sites.

we're gathering data
4.8 (7)
n/a
4.7 (411)
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Awards

FMX stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated FAMIS 360 and concluded it earns best-in-class honors for Mobile.

Mobile Award

Synopsis of User Ratings and Reviews

Easy to Use: 95% of users who mention usability said that FMX has a user-friendly interface and intuitive features.
Customer Service: Customer service is patient and helpful according to every reviewer mentioning support.
Bookings: FMX lets users track free slots to avoid multiple bookings, according to every review referring to this feature.
Calendar: 70% of users mentioning this feature observed that it helped them plan and schedule events without any clutter.
Field Customization: 90% of reviewers referring to this feature asserted that customization of fields in different categories enables them to organize work efficiently.
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Comprehensive Asset Management: Users appreciate FAMIS 360's ability to provide a detailed overview of all assets, including their condition, history, and maintenance schedules, making it easier to plan and budget for repairs or replacements.
Streamlined Work Order Management: The platform simplifies the process of creating, assigning, and tracking work orders, ensuring that maintenance tasks are completed efficiently and on time.
Customizable Reporting: FAMIS 360 offers robust reporting tools that allow users to generate custom reports, providing valuable insights into facility operations and helping to identify areas for improvement.
Intuitive User Interface: The software is praised for its user-friendly interface, which makes it easy for new users to navigate and utilize its features without a steep learning curve.
Mobile Accessibility: With mobile access, facility managers and technicians can update and access information on-the-go, enhancing communication and response times for maintenance issues.
Scalability: FAMIS 360 is suitable for organizations of various sizes, offering scalability that allows facilities to expand their use of the software as they grow.
Integrated Space Management: The platform includes tools for effective space management, helping organizations optimize their use of physical space and plan for future needs.
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Reports: It doesn’t offer real-time reports, as observed by 70% of users who mention reporting.
No Mobile App: All reviewers who refer to this aspect felt the need for a mobile application.
Work Updates: The system doesn’t send email updates or alerts once a work order is booked or completed, according to 75% of users who referred to this feature.
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Limited Customization: The software's rigidity can be frustrating for users with unique workflows or industry-specific needs, as it may not easily adapt to their specific requirements.
Usability Challenges: Navigating the interface and locating specific features can be cumbersome due to the software's complex structure, leading to a steep learning curve for new users.
Reporting Limitations: Generating customized reports or extracting specific data points can be difficult, hindering users' ability to analyze trends and gain insights into their facility operations.
Mobile App Functionality: The mobile app's limited features and occasional performance issues can restrict users' ability to manage tasks effectively while on the go.
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FMX, a facilities management (FM) software, received mixed reviews in 2023. Users lauded its ability to streamline communication, allowing for both maintenance and technology requests within the same system. This one-stop shop approach eliminates the need for juggling multiple platforms, improving efficiency and reducing frustration. However, some reviewers noted that FMX can be challenging to navigate, especially for new users. This lack of user-friendliness can hinder adoption and slow down workflows. Additionally, the "on behalf of" field caused confusion, with some staff members unnecessarily adding their own names, potentially impacting reporting accuracy. While FMX faces competition in the FM software market, its ability to facilitate two-way communication between users and the system sets it apart. Imagine a tenant encountering a faulty air conditioner. With FMX, they can submit a maintenance request directly through the system, eliminating the need for phone calls or emails. This not only saves time but also provides a clear record of the issue for maintenance personnel. FMX might be best suited for organizations with a strong IT support team that can assist with initial setup and user training. Its communication capabilities can be particularly valuable for businesses with geographically dispersed teams or those managing multiple facilities.

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FAMIS 360 has garnered positive feedback for its comprehensive features and user-friendly interface, particularly its intuitive navigation and ease of use. Users appreciate the ability to efficiently manage work orders, preventive maintenance, and asset tracking, streamlining facility management processes. The software's robust reporting capabilities provide valuable insights into facility performance and maintenance trends, enabling data-driven decision-making. FAMIS 360's mobile accessibility empowers technicians and facility managers to stay connected and productive while on the go. However, some users have noted that FAMIS 360's extensive functionality can lead to a steeper learning curve for new users. Additionally, while the software offers customization options, some users desire more flexibility in tailoring the system to their specific workflows. FAMIS 360's pricing structure, which is based on the number of users and modules, may present a challenge for smaller organizations with limited budgets. FAMIS 360 distinguishes itself from competitors through its comprehensive suite of features, including its integrated space management module and its ability to handle complex facility structures. The software's focus on preventive maintenance and asset lifecycle management sets it apart as a solution that prioritizes long-term facility health and cost optimization. FAMIS 360 is well-suited for organizations of all sizes, particularly those with multiple facilities or complex maintenance needs. Its scalability and flexibility make it adaptable to evolving facility management requirements, while its robust features and user-friendly interface cater to both experienced facility managers and new users.

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