FMS:Workplace vs FacilityONE

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Our analysts compared FMS:Workplace vs FacilityONE based on data from our 400+ point analysis of Facility Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

FMS:Workplace from FM:Systems is a comprehensive integrated workplace management system (IWMS) designed to help organizations identify underused areas, track lease terms, expirations and critical dates to ensure compliance and avoid missed opportunities for renegotiation and make informed decisions about real estate acquisitions, disposals or renovations.

While user reviews are limited, the system is known for its centralized control, real-time data insights, customizable reporting, enhanced communication and space optimization capabilities. However, the initial learning curve is steep and customization and integration can be complex.

The cost ranges from $8,000 to $60,000 depending on the modules selected and your organization size.

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FacilityOne is a comprehensive facility management software designed to streamline the maintenance and management of physical assets. It caters to a broad spectrum of industries, including healthcare, education, and manufacturing. Key features include asset tracking, work order management, and preventive maintenance scheduling. Users benefit from improved operational efficiency and reduced downtime. Pricing for FacilityOne is typically tailored to an organization's specific needs, making it adaptable for businesses of various sizes. Users often commend its user-friendly interface and robust reporting capabilities, making it a preferred choice over other facility management solutions for its ease of use and scalability.

Pros
  • Efficient asset tracking
  • Streamlined work orders
  • Preventive maintenance scheduling
Cons
  • Custom pricing
  • Learning curve
  • Integration challenges
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$20,000 Annually
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Tailored to your specific needs
$49 Monthly
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Tailored to your specific needs
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Product Assistance

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Product Insights

  • Improve Asset Management: In our analysis, the solution scored extremely well for tracking assets from start to finish. You can easily organize them into clear hierarchies, monitor their value over time (depreciation) and even track any downtime they might experience.
  • Ensure Proactive Maintenance: FMS:Workplace scored 98 for maintenance management capabilities, more than competitors like eFacility (61) and FMX (94). Areas where the product truly stands out:
    • Report Maintenance Problems: Fill out a simple online form or log it directly through your console.
    • Track Reactive Maintenance Jobs: Monitor these tasks to know how often and what kind of unplanned repairs happen to plan ahead, making sure you have the right people and parts ready to go when needed.
    • Schedule Preventive Maintenance: Create long-term maintenance schedules directly on your calendar, ensuring your assets get the care they need at the right time. To save you even more time, upload prebuilt templates tailored to your specific equipment, so you don't have to start from scratch.
  • Boost Safety: The product scored 100 for safety and security capabilities (monitoring energy consumption, reporting incidents, approving work permits and storing compliance details), more than its competitors eFacility (67) and FMX (27).
  • Make Data-Driven Decisions: In our analysis, the system scored really well for generating the information you need to track work order completion rates, equipment downtime, reactive maintenance work hours, etc. It comes with lots of ready-to-use reports and dashboards, or you can create your own custom ones to monitor exactly what matters to you.
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  • Enhanced Operational Efficiency: FacilityONE streamlines operations, reducing downtime and increasing productivity. Its intuitive interface empowers teams to work more efficiently.
  • Asset Lifecycle Management: The system enables comprehensive management of assets throughout their lifecycle, ensuring optimal utilization, maintenance, and replacement when needed.
  • Cost Reduction: By proactively identifying maintenance needs and preventing equipment failures, FacilityONE helps organizations save on costly repairs and downtime.
  • Regulatory Compliance: FacilityONE assists in maintaining compliance with industry regulations and standards, reducing the risk of fines and penalties while ensuring a safe working environment.
  • Data-Driven Decision Making: The platform provides data analytics and reporting tools, enabling informed decisions and strategic planning based on real-time insights.
  • Customization and Scalability: FacilityONE offers a highly customizable solution that adapts to the unique needs of different industries, and it can scale with an organization as it grows.
  • Workforce Empowerment: It equips maintenance teams with the information they need, such as manuals and repair histories, fostering better decision-making and improved job performance.
  • Document Management: The system centralizes documentation and manuals, making it easy for teams to access crucial information quickly, reducing downtime and errors.
  • User-Friendly Interface: The user-friendly design of FacilityONE ensures that staff can quickly learn and adopt the platform, increasing overall efficiency.
  • Improved Safety: By helping organizations maintain equipment and facilities more effectively, FacilityONE contributes to a safer work environment, reducing accidents and incidents.
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  • Centralized Database: Track and manage your space inventory including floor plans, room details, occupancy information, asset locations and usage metrics.
  • Floor Plan Viewer: Visualize and interact with 2D and 3D floor plans, making it easier to understand spatial relationships, identify available areas and plan moves or reconfigurations. You can also import CAD and Revit drawings into the system with just a few clicks.
  • Move Management: Employees or managers can initiate move requests through a web-based interface. Capture essential move details like move date, department, reason and type. You can also make multiple move requests with options for adding people by group, building, floor or individual.
  • Scenario Planning: Move employees and assets on floor plans to test different layouts and space allocation options. Evaluate each scenario's implications such as occupancy changes, adjacency requirements and potential conflicts. Create interactive stack plans that illustrate how departments, teams or individuals will be allocated across multiple floors and buildings within a specified timeframe
  • Real Estate and Lease: Find and review specific lease agreements including financial details and important deadlines. The dashboard view lets you see high-level metrics like square footage, average rent per square foot and monthly rent for all properties. Get automatic reminders for critical lease dates, so you can stay on top of renewals and other important events.
  • Project Management: Create detailed project plans with tasks, dependencies and timelines. Assign tasks and resources to team members. Develop comprehensive project budgets, including estimated and actual costs. Track expenses against the budget in real time. Provide a collaborative platform for project teams to share information, documents and updates.
  • Reporting: Apply filters and parameters to customize reports and focus on specific data sets. For example, you can generate a space usage report for a particular building or floor, or filter maintenance work orders by status or priority. You can drill down into details. For instance, clicking on a bar in a space usage chart could display a list of rooms or departments contributing to that data.
  • Asset Management: Monitor the financial aspects of assets by recording initial acquisition dates and costs. You can also calculate asset depreciation over time. Create and maintain a precise inventory of various asset types including their location, condition and other relevant attributes. Manage warranty information, as well as details about certified maintenance personnel and vendors.
  • Work Order Management: Tailor work order forms to collect specific information relevant to different request types (e.g., repairs, installations, inspections). Define specific response and resolution time targets for different work order types and priorities, ensuring timely service delivery and meeting customer expectations. Create and set statuses like requested, in progress and complete to track work orders.
  • Preventive Maintenance: Create and reuse PM templates for common maintenance tasks to save time and ensure consistent processes. Customize templates to match specific equipment types or asset categories.
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  • Asset Inventory: FacilityONE provides a robust asset inventory system, allowing organizations to catalog and manage all their assets efficiently, from equipment to facilities.
  • Preventive Maintenance: The platform offers a preventive maintenance scheduling tool to proactively manage equipment, reducing downtime and extending asset lifecycles.
  • Work Order Management: FacilityONE streamlines work order creation and tracking, improving workflow management and ensuring tasks are completed on time.
  • Document Management: Users can centralize documents, manuals, and schematics, ensuring quick access to critical information for maintenance and repairs.
  • Compliance Tracking: The system helps organizations stay compliant with industry regulations and standards, reducing the risk of penalties and ensuring a safe working environment.
  • Reporting and Analytics: FacilityONE offers robust data analytics and reporting tools, allowing organizations to make informed decisions and optimize operations based on real-time insights.
  • User-Friendly Interface: With an intuitive and user-friendly design, FacilityONE is easy to learn and adopt, ensuring all staff can efficiently use the platform.
  • Customization: The platform is highly customizable to meet the unique needs of different industries, allowing tailored solutions for specific requirements.
  • Mobile Accessibility: FacilityONE's mobile capabilities empower maintenance teams to access information and manage work orders on the go, enhancing responsiveness and productivity.
  • Safety Features: The system contributes to a safer work environment by helping organizations maintain equipment and facilities effectively, reducing accidents and incidents.
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Product Ranking

#12

among all
Facility Management Software

#24

among all
Facility Management Software

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Analyst Rating Summary

89
27
94
38
80
26
100
17
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

FMS:Workplace
FacilityONE
+ Add Product + Add Product
Asset Management Facility Booking Management Human Resources Management Inventory Management Maintenance Management Mobile Reporting And Dashboard Safety And Security Management Space, Key, And Lock Management Visitor Management Work Order Management 94 80 100 84 98 40 100 100 92 98 38 26 17 29 25 0 71 48 0 50 0 25 50 75 100
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71%
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83%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

57%
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43%
14%
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86%

User Sentiment Summary

Great User Sentiment 111 reviews
Excellent User Sentiment 26 reviews
87%
of users recommend this product

FMS:Workplace has a 'great' User Satisfaction Rating of 87% when considering 111 user reviews from 4 recognized software review sites.

96%
of users recommend this product

FacilityONE has a 'excellent' User Satisfaction Rating of 96% when considering 26 user reviews from 1 recognized software review sites.

4.7 (26)
n/a
4.2 (80)
4.8 (26)
4.4 (3)
n/a
4.5 (2)
n/a

Awards

SelectHub research analysts have evaluated FMS:Workplace and concluded it deserves the award for the Best Overall Facility Management Software available today and earns best-in-class honors for Asset Management, Human Resources Management, Maintenance Management, Reporting and Dashboard and Safety and Security Management.

Analysts' Pick Award
Asset Management Award
Human Resources Management Award
Maintenance Management Award
Reporting and Dashboard Award
Safety and Security Management Award

FacilityONE stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Centralized Control: Manage all aspects of facility operations from a single platform, streamlining processes and improving efficiency.
Real-Time Data: Gain real-time insights into facility performance, enabling proactive maintenance and energy management, reducing downtime and costs.
Customizable Reports: Generate tailored reports to make informed decisions about space usage, occupancy trends and maintenance activities.
Enhanced Communication: Features like automated alerts and mobile capabilities improve communication among team members, ensuring quick response to issues and better coordination.
Space Optimization: Tools for space management and planning assist in maximizing the use of available space, contributing to better workplace environments and operational savings.
Asset Management: Keeping track of assets and their maintenance schedules helps in extending their life span and avoiding unexpected failures, saving costs in the long run.
Scalability: Adapt to the growing needs of your business with a flexible architecture that seamlessly scales to accommodate additional users, sites and modules.
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Efficiency: Users appreciate FacilityONE for its ability to streamline operations and improve overall efficiency, reducing downtime.
Customization: FacilityONE's highly customizable nature allows users to tailor the system to their unique needs and preferences.
Compliance Assistance: Many find value in the platform's features that help maintain regulatory compliance, reducing the risk of fines and penalties.
Asset Management: Users like the comprehensive asset management tools, which assist in optimizing asset lifecycle and maintenance.
User-Friendly Interface: The intuitive and user-friendly design of FacilityONE is praised for making it easy for all staff to learn and use effectively.
Data-Driven Decisions: The reporting and analytics tools empower users to make informed, data-driven decisions for better strategic planning.
Work Order Management: Users find the work order management system efficient in tracking and completing tasks on time.
Document Centralization: FacilityONE's document management capabilities are valued for quick access to essential information.
Mobile Accessibility: The mobile app's features enable users to access critical information and manage work orders on the go, enhancing productivity.
Safety Enhancement: Users appreciate how FacilityONE contributes to a safer work environment by preventing equipment failures and accidents.
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Steep Learning Curve: The system can be complex and challenging for new users to learn due to its extensive features and functionalities. This complexity often necessitates comprehensive training programs, which can be time-consuming and costly for organizations.
Customization Challenges: While there are several customization options, tailoring the software to specific organizational needs can be intricate and may require specialized technical expertise. This can lead to additional implementation costs and potential delays in achieving full system functionality.
Integration Complexities: Integrating the system with existing enterprise systems, such as HR or finance platforms, can pose technical challenges. Ensuring seamless data exchange between different apps may require custom development or middleware solutions, adding to the overall implementation complexity.
Mobile App Limitations: The mobile app's functionality may not encompass all the features available in the desktop version, potentially hindering users who require full access to the system while on the go. This can limit the effectiveness of mobile workforces or those who frequently travel.
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Integration Complexity: Some users find integrating FacilityONE with other systems challenging and requiring advanced technical skills.
Learning Curve: The platform's extensive feature set can result in a steeper learning curve for new users, potentially affecting initial productivity.
Initial Setup Time: Implementing FacilityONE may demand a significant time investment for initial setup and data migration, which can be seen as a drawback.
Cost: The comprehensive nature of FacilityONE comes at a cost, and some users may find it less budget-friendly compared to other options.
Mobile App Limitations: While mobile accessibility is a feature, the mobile app may have some limitations in comparison to the desktop version, which can be a drawback for users on the go.
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Let’s talk about FM:Systems. The real power of this tool is in its data. It tracks how your spaces are actually being used in real time. That means no more guessing games about which areas are sitting empty or overcrowded. You can use that data to make smart choices about your real estate, saving money and creating a workspace that actually works for everyone.And let's not forget about those tedious facility tasks. The system automates a lot of the stuff that used to eat up so much time — think move management, maintenance requests and more. That frees up your team to focus on the bigger picture.Plus, the visual tools like floor plans and stack plans make it easy to see what's going on and plan for the future.Now, it's not all sunshine and rainbows. There's a bit of a learning curve, especially with some of the more advanced features. And while you can customize it to fit your needs, that can take some extra effort. But hey, no system is perfect, right?Overall, if you're looking to get a handle on your workspace and create a more adaptable work environment, the solution is definitely worth checking out. And with new developments like FedRAMP authorization and integrations with building automation systems on the horizon, it's clear they're committed to staying ahead of the game.

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User reviews of FacilityONE offer valuable insights into the software's performance. Many users praise its efficiency, customization options, and assistance in regulatory compliance. They appreciate the robust asset management and preventive maintenance features, which help reduce downtime and extend asset lifecycles. The user-friendly interface and mobile accessibility are also highlighted for enhancing overall productivity. However, some users have reported challenges, notably the complexity of integrating FacilityONE with other systems, leading to a learning curve, particularly for new users. The initial setup time can be extensive, and some users consider the software costly, making it less budget-friendly for smaller organizations. The mobile app, while convenient, has been noted to have certain limitations compared to the desktop version. In comparison to similar products, users generally find FacilityONE to offer comprehensive and industry-specific solutions, but the integration complexity and cost are areas where it may fall short. Despite these limitations, the software's strengths in asset management, compliance, and user-friendliness make it a viable choice for those willing to invest in robust facility management capabilities.

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