Facilio vs 24/7 Software

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Our analysts compared Facilio vs 24/7 Software based on data from our 400+ point analysis of Facility Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Facilio Software Tool
24/7 Software Software Tool

Product Basics

Facilio offers a comprehensive software solution designed to streamline facilities management tasks, including Integrated Workplace Management Systems (IWMS). This platform is particularly well-suited for large enterprises and property managers who require efficient oversight of multiple facilities. The software excels in providing real-time data analytics, predictive maintenance, and seamless workflow automation, which significantly enhance operational efficiency and reduce costs. Users benefit from its intuitive interface, robust reporting tools, and customizable dashboards. Popular features include asset tracking, energy management, and tenant engagement modules. These capabilities enable users to optimize resource allocation and improve tenant satisfaction. Compared to similar products, Facilio is often praised for its user-friendly design and scalability. Pricing details are typically customized based on the specific needs of the client, so it's advisable to contact SelectHub for a tailored quote. Payment structures can vary, often depending on the number of users or facilities managed, and may be billed monthly or annually.
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24/7 Software offers a comprehensive solution for facility management, designed to streamline operations and enhance efficiency. This software is particularly beneficial for industries such as sports venues, entertainment complexes, and large-scale event facilities, where managing tasks and ensuring safety are paramount. Users appreciate its robust features, including real-time incident tracking, task management, and communication tools, which facilitate seamless coordination among staff. The platform's ability to integrate with existing systems and provide detailed analytics sets it apart from similar products, offering unique insights into operational performance. While specific pricing details are not publicly available, potential users are encouraged to contact SelectHub for a tailored quote that aligns with their specific requirements. Overall, 24/7 Software is praised for its user-friendly interface and powerful capabilities, making it a preferred choice for organizations seeking to optimize their facility management processes.
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$1,000 Annually
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Tailored to your specific needs
$39.95 Monthly
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
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Linux
Android
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Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Enhanced Operational Efficiency: Streamline facility management processes by automating routine tasks, reducing manual intervention and errors.
  • Real-Time Data Insights: Access up-to-date information on asset performance, energy usage, and maintenance schedules, enabling informed decision-making.
  • Cost Savings: Optimize resource allocation and reduce operational costs through predictive maintenance and energy management.
  • Improved Compliance: Ensure adherence to regulatory standards and safety protocols with automated compliance tracking and reporting.
  • Centralized Management: Manage multiple facilities from a single platform, providing a unified view of operations and simplifying oversight.
  • Scalability: Easily scale operations to accommodate growth or changes in facility requirements without significant additional investment.
  • Enhanced Tenant Satisfaction: Improve tenant experience by promptly addressing maintenance issues and providing a comfortable, well-maintained environment.
  • Data-Driven Decision Making: Leverage analytics and reporting tools to identify trends, forecast needs, and make strategic decisions.
  • Energy Efficiency: Monitor and manage energy consumption to reduce waste and lower utility bills, contributing to sustainability goals.
  • Proactive Maintenance: Implement predictive maintenance strategies to prevent equipment failures and extend asset lifespan.
  • Customizable Workflows: Tailor workflows to meet specific operational needs, enhancing flexibility and responsiveness.
  • Enhanced Collaboration: Facilitate communication and collaboration among facility management teams, contractors, and stakeholders.
  • Mobile Accessibility: Access the platform from mobile devices, allowing for on-the-go management and quick response to issues.
  • Integration Capabilities: Seamlessly integrate with existing systems and third-party applications to create a cohesive technology ecosystem.
  • Asset Lifecycle Management: Track and manage the entire lifecycle of assets, from acquisition to disposal, ensuring optimal utilization.
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  • Increased Efficiency: Streamline operations by automating routine tasks, allowing staff to focus on more strategic activities.
  • Real-Time Communication: Facilitate instant communication among team members, ensuring quick response times and reducing downtime.
  • Enhanced Accountability: Track task completion and staff performance with detailed logs, promoting responsibility and transparency.
  • Improved Safety: Monitor and manage safety protocols effectively, reducing the risk of accidents and ensuring compliance with regulations.
  • Cost Reduction: Optimize resource allocation and minimize waste, leading to significant cost savings over time.
  • Data-Driven Decisions: Leverage comprehensive analytics to make informed decisions that enhance operational effectiveness.
  • Scalability: Adapt to growing business needs without compromising on performance, ensuring seamless scalability.
  • Customizable Workflows: Tailor workflows to meet specific organizational requirements, enhancing flexibility and adaptability.
  • Centralized Information: Access all necessary data from a single platform, reducing the need for multiple software solutions.
  • Proactive Maintenance: Schedule and track maintenance tasks to prevent equipment failures and extend asset lifespan.
  • Enhanced Customer Experience: Improve service delivery and customer satisfaction by ensuring facilities are well-maintained and issues are promptly addressed.
  • Regulatory Compliance: Maintain compliance with industry standards and regulations through automated documentation and reporting.
  • Resource Optimization: Allocate resources more effectively by analyzing usage patterns and identifying areas for improvement.
  • Reduced Downtime: Minimize operational disruptions by quickly addressing issues as they arise, ensuring continuous productivity.
  • Improved Collaboration: Foster teamwork and collaboration through shared access to information and coordinated task management.
  • Comprehensive Reporting: Generate detailed reports to gain insights into operational performance and identify areas for enhancement.
  • Time Savings: Automate repetitive tasks to save time and allow staff to focus on higher-value activities.
  • Enhanced Security: Protect sensitive data and ensure secure access to information through robust security measures.
  • Predictive Insights: Utilize predictive analytics to anticipate future needs and trends, enabling proactive planning.
  • Environmental Sustainability: Implement energy-saving measures and track environmental impact to support sustainability goals.
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  • Unified Platform: Integrates multiple facility management functions into a single, cohesive platform.
  • Real-Time Data Analytics: Provides actionable insights through real-time data collection and analysis.
  • Predictive Maintenance: Utilizes machine learning algorithms to predict equipment failures before they occur.
  • Energy Management: Monitors and optimizes energy consumption across facilities to reduce costs and improve sustainability.
  • Work Order Management: Streamlines the creation, assignment, and tracking of work orders for maintenance tasks.
  • Asset Tracking: Keeps detailed records of all assets, including their location, condition, and maintenance history.
  • Tenant Management: Facilitates communication and service requests between property managers and tenants.
  • Compliance Tracking: Ensures adherence to regulatory standards and automates compliance reporting.
  • Mobile Access: Allows facility managers to access the platform and perform tasks from mobile devices.
  • Customizable Dashboards: Offers personalized dashboards to display key performance indicators and metrics relevant to specific roles.
  • Integration Capabilities: Seamlessly integrates with existing enterprise systems such as ERP and CRM software.
  • Space Management: Optimizes the use of physical space within facilities through detailed space utilization reports.
  • IoT Integration: Connects with Internet of Things (IoT) devices to gather data and automate facility operations.
  • Vendor Management: Manages relationships with external vendors, including contract management and performance tracking.
  • Budgeting and Forecasting: Assists in financial planning by providing tools for budgeting and forecasting facility expenses.
  • Incident Management: Tracks and resolves incidents efficiently, ensuring minimal disruption to facility operations.
  • Environmental Monitoring: Monitors environmental conditions such as temperature, humidity, and air quality within facilities.
  • Security Management: Enhances facility security through access control and surveillance system integration.
  • Reporting and Analytics: Generates comprehensive reports and analytics to support data-driven decision-making.
  • Scalability: Designed to scale with the growth of the organization, accommodating increasing numbers of facilities and users.
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  • Incident Management: Track incidents in real time. Build workflows, dispatch personnel and maintain a detailed history of all incidents. Adhere to standard operating procedures and ensure fast incident resolution. 
  • Dispatch Queue: Color-code to filter incidents by status in the dispatch queue. View all changes in the command center to ensure nothing gets overlooked. 
  • Configurable Incident Forms: Configure incident forms based on incident type, process or department. Add long or short forms to include as many details as needed. 
  • Reporting and Analytics: Generate reports based on data collected from incident forms. Configure charts based on the type of data being displayed. 
  • Maintenance Management: Schedule preventive maintenance activities and create work orders instantly. Streamline operations, manage assets, and track vendor and warranty information in real time, keeping all team members in the loop. 
  • Guard Tours: Gain visibility into the progress of guard patrols and increase peace of mind. Create and execute custom guard patrols to enhance facility security. 
  • Lost and Found: Process lost item requests from customers using a web form to collect all necessary details. Automatically match items found with those reported as lost after completing the lost claim form. 
  • Task Management: Manage tasks anywhere, anytime. Track progress on the go to improve efficiency and collaboration among team members. 
  • Activity Tracking: Track activities like shift changes, breaks, meetings, patrols and access requests. Filter activities by time, priority, assigned person or method of reporting. Generate activity reports anytime to promote staff accountability. 
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Product Ranking

#89

among all
Facility Management Software

#109

among all
Facility Management Software

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User Sentiment Summary

Great User Sentiment 25 reviews
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80%
of users recommend this product

Facilio has a 'great' User Satisfaction Rating of 80% when considering 25 user reviews from 2 recognized software review sites.

we're gathering data
3.5 (1)
n/a
4.0 (24)
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Synopsis of User Ratings and Reviews

Real-Time Visibility: Facilio provides users with real-time insights into asset performance, enabling proactive maintenance and informed decision-making.
Workflow Automation: The platform streamlines maintenance tasks and workflows, reducing manual effort and improving operational efficiency.
IoT Integration: Facilio's IoT integration allows for automated temperature control and energy optimization within buildings.
Mobile Accessibility: The software's mobile app empowers facility managers with on-the-go access to critical information and tools.
Improved Tenant Experience: Facilio's self-service portal enables tenants to easily submit service requests and book amenities, enhancing their overall experience.
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Incident Management System: Users praise the software's robust incident management system, highlighting its effectiveness in documenting, tracking, and resolving incidents efficiently.
User-Friendly Interface: The software is commended for its intuitive design and ease of use, enabling facility management teams to navigate and utilize its features with minimal training.
Responsive Support Team: Users appreciate the helpful and responsive customer support team, who provide timely assistance and guidance when needed.
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Reporting Limitations: Users have reported that the reporting features could be more customizable, limiting their ability to tailor reports to their specific needs.
Sandbox Environment: The lack of a dedicated sandbox environment for testing and development can lead to issues in a live setting and may impact end-user experience.
Data Integration Challenges: Some users have mentioned difficulties with data input and integration, particularly with IoT sensor information, which can hinder the software's effectiveness.
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Limited Customization: Some users have reported that the software can be inflexible when it comes to adapting to unique business processes or industry-specific requirements.
Mobile App Functionality: While 24/7 Software offers a mobile app, some users have found its functionality to be limited compared to the desktop version, particularly for complex tasks or workflows.
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How facile is Facilio, really? User reviews from the past year reveal a generally positive sentiment toward Facilio's cloud-based IWMS platform. Users rave about its user-friendliness and robust features, particularly its workflow automation, IoT integration, and analytics capabilities, which streamline facility management operations. For instance, one user highlighted the platform's ability to create workflows that proactively detect equipment issues, leading to significant energy savings. This focus on innovation and customer-centricity has earned Facilio recognition as an industry challenger. However, some users have pointed out areas for improvement, such as the need for more customizable reporting features and the absence of a sandbox environment for testing. One user specifically mentioned that the lack of a sandbox feature has led to an "untidy platform" for end users. Despite these drawbacks, Facilio is generally perceived as a valuable tool for organizations looking to enhance efficiency and sustainability in their facility management processes. Its ease of use, integration capabilities, and focus on innovation make it particularly well-suited for businesses with complex operations and a need for a centralized, data-driven approach to facility management.

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Is 24/7 Software always there for you, even when your facility isn't? Users overwhelmingly say "yes!" They rave about its user-friendliness, highlighting the activity log's simplicity, even for those less tech-savvy. This ease of use is crucial for widespread adoption and efficient task management, especially in fast-paced environments like the baseball stadium mentioned in one review. Users also appreciate the comprehensive features, particularly the robust incident management system, which streamlines operations and provides a centralized record, as evidenced by its successful implementation at baseball games.However, some users express a desire for more frequent updates to further enhance the software's capabilities. While the current version is highly regarded, particularly for its preventative maintenance tracking and asset management, staying ahead of the curve with regular updates is essential in today's rapidly evolving technological landscape. This would ensure 24/7 Software remains competitive and caters to the ever-growing needs of its users.Overall, 24/7 Software is best suited for businesses seeking a user-friendly, feature-rich solution for managing maintenance operations, incident tracking, and preventative maintenance. Its intuitive design makes it ideal for teams of varying technical expertise, while its comprehensive features cater to a wide range of industries and needs. The positive user feedback, particularly regarding its ease of use and comprehensive features, makes it a compelling choice for businesses looking to streamline their operations and enhance efficiency.

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