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EZFacility vs TheWorxHub

Last Updated: November 18th, 2024

Our analysts compared EZFacility vs TheWorxHub based on data from our 400+ point analysis of Facility Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

EZFaciltiy is a management software mainly focused on sports and fitness centers. It covers facility scheduling, employee management, billing, marketing tools, reporting and more. It also offers membership management, inventory management, league management, revenue management and tracking, and registration management. It helps automate payment processes, calculate rent, send reminders, manage multiple locations and control access to facilities.

The WorxHub by Brightly (formerly Dude Solutions) is a cloud-deployed maintenance and operations management solution specially designed for healthcare organizations managing senior living facilities. It offers work order management, surveys and inspections, asset management, capital planning, preventive maintenance and reporting. It also helps achieve compliance, monitor energy consumption, regulate workflows and manage security. It manages transportation, room bookings and assets.

It helps maximize revenue, encourage communication and create a better experience for residents. It integrates with popular tools like Cubigo, Viibrant, TouchTown and more. It provides insights and configurable reports to manage and maintain senior living facilities.

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Chromebook

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Product Insights

Mobility: Utilize a custom branded app for members to manage bookings, view promotions, access facility information, engage with social media accounts, check trainer profiles and add member cards to a mobile wallet. Send push notifications, check the performance of in-app promotions and sessions with the highest ratings and update the app through the admin portal.
Integration: Integrate with iFrame, Smartwaiver, Outlook, Google Calendar, Google Analytics, Zoom and more.
Multi-Location Support: With a growing company, add new locations locally and internationally, share bookings across locations, access data from multiple locations on a central hub and offer members a multi-location branded app.
Access Control: Control the online system from the admin dashboard, set custom permissions to determine who has access to facilities, assign default permissions for group entry, manage a built-in fraud guard and receive notifications for any invalid access to facilities.
Paperless Organization: Use centralized scheduling to keep staff updated, save time and avoid conflicting paperwork or overlapping class rosters. Manage liability waivers and event forms digitally with Smartwaiver integration.
Security: Keep payment and member data safe in a cloud with PCI DSS Level 1 security.

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Facility Scheduling and Management: and more. Use drag-and-drop design and a centralized calendar to update events and access built-in conflict resolution scheduling to avoid double bookings.
Membership Management: Directly manage membership statuses from the dashboard, give members individual check-in credentials and secure facilities using photo IDs, biometrics or key tags. Add account information and collect payments from members.
Point-of-Sale and Inventory Management: Track and locate resources, products and equipment. Pre-order popular items and rentals based on day and time. Offer point-of-sale products online, manage coupons and offers, create product directories, access supplier contacts and more.
League Management: Use an automated scheduler to schedule leagues based on team preferences and venue availability. Provide clients a real-time view of league standings, scores, top leaders and classified ads for new team members. Integrate with iFrame, automate game reminders, advertise, manage officials and more.
Self-Service Client Portal: Directly link members to schedules, profiles, account information, payment information, registration and more. Describe booking requirements for classes, permit or restrict access to clients and send reminders using automated schedulers.nbsp;
Marketing Tools: Use multiple-channel messaging to reach members, create cohorts or filters for targeted marketing and create advanced messaging campaigns to gain new members. Take advantage of over 500 customizable email templates for automated campaigns.
Online Registration and Rentals: Streamline registration processes, accept multiple- enrollments and set registration deadlines, deposit requirements and program capacities. Allow clients or members to register online as individuals or as a team and collect fees using registration deposits or other methods. Directly publish registration forms, program summaries, waivers and more on the website.
Text Message Automation: Use EZMessaging to schedule and manage messaging campaigns, help with billing collections and send out automated reminders.
Payroll and Commission Tracking: Track instructor, trainer or employee payrolls, non-training hours, completed training sessions and hours worked.
Self Check-In: Streamline front desk check-in with biometric scans, mobile or RFID cards or unique identifiers. View check-in history, attendance, purchases, registrations, packages and more from a centralized access point.
Reports: Get up-to-date and in-depth sales, product performance, marketing, lead conversion, training, resource availability and usage reports. Access detailed financial and demographic reports on members and export reports in CSV, XLSX, PDF, MHTML, XML, Word and TIFF formats.
Packages and Attendance: Create custom packages for members, offer group packages, allow package sharing and track attendance trends to create popular class bundle packages.
Merchant Processing: Make the checkout process more manageable by offering real-time payment updates and card processing to automate the payment process.
Revenue Tracking: Automate billing processes to create, print and send invoices. Input a set cost for classes, merchandise, training, equipment, services and rentals. Track payments, view purchase history and set up custom payment schedules.
Rentals and Special Events: Rent partial or entire facilities for a single event or recurring events. Set, update and automatically calculate rent, attach bills for additional services or items, add custom instructions for setup and more.
Employee Time Clock: Allow employees to clock in and out via clock terminals. View time logs, update schedules, create job classifications, restrict employee clock-in functions to selected devices and track working hours.

Maintenance: Organize, plan and track assets, work orders through dashboards.
- Preventive Maintenance: Automate the scheduling of preventive maintenance and ensure timely maintenance.
- Asset Management: Use barcodes to access information on assets and map preventive work needs.
- Work Order Request Management: Create work orders with details like location, person in charge and more.
- Space Utilization: View work, assets and equipment on detailed interior maps for individual facilities and store the latest life safety diagrams.
- Reporting: Use automated reports to track budget, staff, work, assets and other key data, and share these reports on a set schedule.
- Dashboards: Customize the dashboard to access information like work order status, asset inventory, site performance and more in one place.
Compliance: Leverage dashboard and templates to stay up-to-date with the regulations.
- Mobile EOC Rounding Surveys: Provide staff with access to pass/fail surveys on mobile phones for mock inspections and use during rounds.
- Deficiency Dashboards: View real-time, deficiency-specific dashboards and automate work orders for compliance defici
- Compliance and EOC Tracking: Ensure EOC and compliance tasks are followed and track their statuses. Link activities to compliance codes from the NFPA and the Joint Commission.
- Rounding Templates: Enable staff to report consistent information by building templates based on key criteria.
- Reporting and Analytics: Identify improvement areas with the help of survey questions and get reports based on top deficiencies and deficiency histories.
BioMed: Optimize workflows and synchronize people and systems to provide better care.
- File Management:File faster with a single source for both manual and online attachments via TheWorxHub, Microsoft OneDrive and/or DropBox.
- Battery Management: Use PM and information from chemistry, capacity and voltage to manage battery life and replacements.
- Work Assignment Automation:Ensure patient safety and faster resolution with automated round-robin work assignments.
- Mobile Barcode Scanner:Scan inventory from the mobile app to access and share system-wide inventory information.
- New Model Evaluation: Set data requirements and approval rules for new equipment to ensure timely inspection and maintenance.
Energy Management: Collect and evaluate data to conserve energy consumption.
- Centralized Energy Dashboard: Monitor and track trends, costs, usages and energy consumption levels of all utilities.
- Utility Data: Automate bill entry, internal data recording and EDI services within the energy management dashboard.
- Utility Tracking and Monitoring: Check for ways to reduce cost and carbon emission as well as improve sustainability by comparing past usage and usage between facilities.
- Reports:Access reports, charts and graphs on carbon emission, utility data and more.
- Energy-Saving Actions: Measure ROI on capital projects, track energy maintenance issues and create checklists for walkthroughs and events.
Security Rounding: Manage rounds with checkpoints, voice-to-text work orders, location-based check-ins, documented incidents and daily activity logs
Capital Planning: Create an attainable capital plan with the help of reports and industry benchmarks and also make decisions for repair or replacement.

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Analyst Rating Summary

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83%

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User Sentiment Summary

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94%

of users recommend this product

TheWorxHub has a 'excellent' User Satisfaction Rating of 94% when considering 82 user reviews from 3 recognized software review sites.

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4.5 (5)

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4.7 (76)

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Awards

Synopsis of User Ratings and Reviews

Streamlined Scheduling: EZFacility offers tools to simplify the scheduling process for facilities and their users, including features for managing reservations, bookings, and waitlists.

Membership Management: The platform provides capabilities to handle various aspects of membership management, such as tracking member information, processing payments, and managing access control.

Point of Sale (POS) Functionality: EZFacility includes POS features that enable facilities to process transactions for services, products, and memberships, simplifying payment management.

Reporting and Analytics: Users can generate reports and access analytics to gain insights into facility usage, revenue, and other key metrics, aiding in data-driven decision-making.

Marketing Tools: EZFacility offers marketing tools to help facilities promote their services and engage with customers, including email marketing and online registration capabilities.

Easy to Use: More than 95% of users who mention usability said the solution has an easy-to-use interface.

Customer Support: Customer service is very helpful according to 95% of reviewers mentioning support.

Preventive Maintenance: This feature reduces the need for emergency repairs, as noted by all reviews mentioning it.

Work Order: Over 70% of users referencing this feature observed that it’s made the process of assigning and creating work orders easy.

Reports: It’s easy to access reports, as stated by more than 75% of reviewers referring to this feature.

Tracking: All users mentioning tracking liked that the system helps keep track of maintenance updates, assets, expenses and man hours on a project.

Customer Support: Users have reported challenges in getting timely and effective assistance from EZFacility's customer support team, leading to frustration and unresolved issues.

Software Issues: Some users have encountered software bugs and glitches that disrupt their workflow and cause inconvenience. These issues can range from minor annoyances to more significant problems that impact business operations.

Billing and Payments: There have been reports of billing discrepancies and difficulties with payment processing, causing confusion and frustration for users. This can include issues such as incorrect charges, declined payments, and problems with refunds.

Navigation: The system is difficult to navigate initially, as observed by every review referring to this element.

Mobile App: Every review mentioning this aspect stressed the need for a mobile application instead of the mobile website they use on their phones.

Data: It’s difficult to import and access data, according to all users citing this aspect.

Reminders: The lack of reminders is a downside according to all reviews on the topic.

Making facility management a breeze – that's the promise of EZFacility, but does it deliver? User reviews from the past year paint a picture of software with clear strengths and weaknesses. Reviewers frequently praise EZFacility's scheduling and booking capabilities, highlighting its ease of use and flexibility for managing various types of facilities and activities. The software's ability to handle memberships, point-of-sale transactions, and reporting is also well-regarded, providing a comprehensive solution for facility operations. However, users point out that EZFacility's customer support can be inconsistent, with response times varying and occasional difficulty reaching knowledgeable representatives. Some users also mention that the software's interface, while generally user-friendly, can feel outdated and clunky in certain areas. Compared to competitors like Mindbody and Zen Planner, EZFacility stands out for its affordability and comprehensive feature set, making it a solid choice for small to medium-sized facilities with diverse needs. However, larger facilities or those requiring more advanced customization options may find other platforms better suited to their requirements.

The WorxHub is a flexible, user-friendly CMMS that goes above and beyond to deliver customer service and support to its users. Users appreciate its tracking, usability, easy work order management and reporting. Its PM feature also helps avoid unexpected repairs. However, as mentioned in multiple reviews, it can be difficult to get used to. There’s also room for improvement with data import, and its lack of reminders and a mobile app were both common issues. Overall, it can bring a lot of benefits to a healthcare company, though users should consider how its shortcomings would impact them.

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FAQ

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