EZFacility vs NetFacilities

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Our analysts compared EZFacility vs NetFacilities based on data from our 400+ point analysis of Facility Management Software, user reviews and our own crowdsourced data from our free software selection platform.

EZFacility Software Tool

Product Basics

EZFaciltiy is a management software mainly focused on sports and fitness centers. It covers facility scheduling, employee management, billing, marketing tools, reporting and more. It also offers membership management, inventory management, league management, revenue management and tracking, and registration management. It helps automate payment processes, calculate rent, send reminders, manage multiple locations and control access to facilities.
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NetFacilities is a completely web-based maintenance management option for facility managers. It helps track comprehensive data on facilities, assets and properties in order to more efficiently maintain them. It improves reliability in addition to facilitating preventive maintenance for a range of industries and organizations.
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$149.95 Monthly
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$45 Quote-based
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Mobility: Utilize a custom branded app for members to manage bookings, view promotions, access facility information, engage with social media accounts, check trainer profiles and add member cards to a mobile wallet. Send push notifications, check the performance of in-app promotions and sessions with the highest ratings and update the app through the admin portal. 
  • Integration: Integrate with iFrame, Smartwaiver, Outlook, Google Calendar, Google Analytics, Zoom and more. 
  • Multi-Location Support: With a growing company, add new locations locally and internationally, share bookings across locations, access data from multiple locations on a central hub and offer members a multi-location branded app. 
  • Access Control: Control the online system from the admin dashboard, set custom permissions to determine who has access to facilities, assign default permissions for group entry, manage a built-in fraud guard and receive notifications for any invalid access to facilities. 
  • Paperless Organization: Use centralized scheduling to keep staff updated, save time and avoid conflicting paperwork or overlapping class rosters. Manage liability waivers and event forms digitally with Smartwaiver integration. 
  • Security: Keep payment and member data safe in a cloud with PCI DSS Level 1 security. 
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  • No On-Premise Upkeep: It doesn’t require IT support, servers or any other hardware to maintain. All that is required is an internet connection to access the software.
  • Centralized Platform: Collaborate with internal or external stakeholders, administrators, technicians, vendors and more from a convenient, centralized platform.
  • Easy Workflow Management: Streamline workflow and lifecycle management processes to make maintenance management easy and efficient.
  • Preventive Maintenance Scheduling: Plan and schedule maintenance ahead of time. Reduce emergency repair cost and increase efficiency of assets.
  • Extended Asset Lifespan: Conduct routine maintenance to prevent asset breakdown and keep them operating for their full lifespan or even beyond.
  • Increased Asset Visibility: Get insight into asset performance, allow tracking of maintenance activities, monitor operational costs and predict more accurate forecasts.
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  • Facility Scheduling and Management: and more. Use drag-and-drop design and a centralized calendar to update events and access built-in conflict resolution scheduling to avoid double bookings. 
  • Membership Management: Directly manage membership statuses from the dashboard, give members individual check-in credentials and secure facilities using photo IDs, biometrics or key tags. Add account information and collect payments from members. 
  • Point-of-Sale and Inventory Management: Track and locate resources, products and equipment. Pre-order popular items and rentals based on day and time. Offer point-of-sale products online, manage coupons and offers, create product directories, access supplier contacts and more. 
  • League Management: Use an automated scheduler to schedule leagues based on team preferences and venue availability. Provide clients a real-time view of league standings, scores, top leaders and classified ads for new team members. Integrate with iFrame, automate game reminders, advertise, manage officials and more. 
  • Self-Service Client Portal: Directly link members to schedules, profiles, account information, payment information, registration and more. Describe booking requirements for classes, permit or restrict access to clients and send reminders using automated schedulers.nbsp;
  • Marketing Tools: Use multiple-channel messaging to reach members, create cohorts or filters for targeted marketing and create advanced messaging campaigns to gain new members. Take advantage of over 500 customizable email templates for automated campaigns. 
  • Online Registration and Rentals: Streamline registration processes, accept multiple- enrollments and set registration deadlines, deposit requirements and program capacities. Allow clients or members to register online as individuals or as a team and collect fees using registration deposits or other methods. Directly publish registration forms, program summaries, waivers and more on the website. 
  • Text Message Automation: Use EZMessaging to schedule and manage messaging campaigns, help with billing collections and send out automated reminders. 
  • Payroll and Commission Tracking: Track instructor, trainer or employee payrolls, non-training hours, completed training sessions and hours worked. 
  • Self Check-In: Streamline front desk check-in with biometric scans, mobile or RFID cards or unique identifiers. View check-in history, attendance, purchases, registrations, packages and more from a centralized access point. 
  • Reports: Get up-to-date and in-depth sales, product performance, marketing, lead conversion, training, resource availability and usage reports. Access detailed financial and demographic reports on members and export reports in CSV, XLSX, PDF, MHTML, XML, Word and TIFF formats. 
  • Packages and Attendance: Create custom packages for members, offer group packages, allow package sharing and track attendance trends to create popular class bundle packages. 
  • Merchant Processing: Make the checkout process more manageable by offering real-time payment updates and card processing to automate the payment process. 
  • Revenue Tracking: Automate billing processes to create, print and send invoices. Input a set cost for classes, merchandise, training, equipment, services and rentals. Track payments, view purchase history and set up custom payment schedules. 
  • Rentals and Special Events: Rent partial or entire facilities for a single event or recurring events. Set, update and automatically calculate rent, attach bills for additional services or items, add custom instructions for setup and more. 
  • Employee Time Clock: Allow employees to clock in and out via clock terminals. View time logs, update schedules, create job classifications, restrict employee clock-in functions to selected devices and track working hours. 
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  • Calendar Management: Schedule maintenance, set labor schedules and assign work to individual technicians from an intuitive calendar interface.
  • Data Import/Export: Upload all data from previous CMMS systems or spreadsheets to streamline the implementation process. Data can be exported to email, spreadsheet and other formats to make collaboration and contact management a breeze.
  • Maintenance Scheduling: Maintenance scheduling and preventive maintenance plans allow managing recurring maintenance tasks, scheduling one-time repairs, sending maintenance reminders and assigning maintenance tasks.
  • Work Order Management: Create, assign, monitor and manage work order requests.
  • Asset Management: Stores crucial information such as warranties, repair history and profile information that can be directly accessed by scanning a QR code on the asset.
  • Incident Management: Allows teams to identify, analyze and remedy any incidents that could contribute to the loss or disruption of operations and prevent them from recurring in the future.
  • Inventory Management: Helps maintain stockroom levels, reorder spare parts, track spare use, generate barcodes and perform other inventory control tasks.
  • Tenant Portal: Lets tenants submit and track their maintenance service requests, provide feedback, and check availability of resources and amenities. Integrated message broadcasting allows rapid and important announcements to reach all the tenants at the same time.
  • Mobile App: Provides field mobility and real-time communication. Preventive maintenance app includes easy login and access to create work orders. Technicians can create and cancel work orders, add labor hours, manage scheduled maintenance activities and access asset information, transaction history, manuals and warranties.
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Product Ranking

#35

among all
Facility Management Software

#13

among all
Facility Management Software

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Analyst Rating Summary

34
39
25
75
61
0
64
0
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

EZFacility
NetFacilities
+ Add Product + Add Product
Asset Management Facility Booking Management Human Resources Management Inventory Management Maintenance Management Mobile Reporting And Dashboard Safety And Security Management Space, Key, And Lock Management Visitor Management Work Order Management 25 61 64 41 0 40 88 0 42 0 75 0 0 41 57 40 54 20 53 57 0 25 50 75 100
25%
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75%
75%
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25%
64%
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36%
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0%
100%
67%
0%
33%
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100%
43%
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57%
43%
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57%
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100%
63%
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37%
40%
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60%
40%
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60%
83%
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17%
33%
33%
34%
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100%
0%
33%
67%
17%
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83%
33%
33%
34%
21%
0%
79%
0%
79%
21%
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100%
58%
0%
42%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

43%
0%
57%
14%
0%
86%

User Sentiment Summary

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Excellent User Sentiment 258 reviews
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90%
of users recommend this product

NetFacilities has a 'excellent' User Satisfaction Rating of 90% when considering 258 user reviews from 3 recognized software review sites.

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3.4 (6)
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4.52 (126)
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4.5 (126)

Awards

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NetFacilities stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Streamlined Scheduling: EZFacility offers tools to simplify the scheduling process for facilities and their users, including features for managing reservations, bookings, and waitlists.
Membership Management: The platform provides capabilities to handle various aspects of membership management, such as tracking member information, processing payments, and managing access control.
Point of Sale (POS) Functionality: EZFacility includes POS features that enable facilities to process transactions for services, products, and memberships, simplifying payment management.
Reporting and Analytics: Users can generate reports and access analytics to gain insights into facility usage, revenue, and other key metrics, aiding in data-driven decision-making.
Marketing Tools: EZFacility offers marketing tools to help facilities promote their services and engage with customers, including email marketing and online registration capabilities.
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Easy to Use: More than 95% of users mentioning this aspect appreciate the easy-to-use interface.
Work Order: Over 80% of reviewers referencing this feature report that the process of submitting and editing work orders is easy and helpful.
Tracking: All the reviews on this topic indicate that tracking asset maintenance, site issues, inventory and labor is easy.
Customer Support: Representatives are very helpful and quick to reply, in the experience of all users referring to support.
Customization: Extensive customizations help users fit the software to their company, according to 66% of reviewers referring to this element.
Communication: Every review referencing this feature cites it as a key in improving communication between teams.
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Customer Support: Users have reported challenges in getting timely and effective assistance from EZFacility's customer support team, leading to frustration and unresolved issues.
Software Issues: Some users have encountered software bugs and glitches that disrupt their workflow and cause inconvenience. These issues can range from minor annoyances to more significant problems that impact business operations.
Billing and Payments: There have been reports of billing discrepancies and difficulties with payment processing, causing confusion and frustration for users. This can include issues such as incorrect charges, declined payments, and problems with refunds.
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Interface: The system crashes or freezes occasionally, according to over 65% of users mentioning the interface.
Reports: Of reviews talking about reports, 60% observe that the options for customization are limited.
Search Tool: All reviews about the search tool note that it’s difficult to search for work orders specific to locations or any information with two specifications.
Frequent Log Out: All the reviewers mentioning this aspect report that the system frequently logs users out.
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Making facility management a breeze – that's the promise of EZFacility, but does it deliver? User reviews from the past year paint a picture of software with clear strengths and weaknesses. Reviewers frequently praise EZFacility's scheduling and booking capabilities, highlighting its ease of use and flexibility for managing various types of facilities and activities. The software's ability to handle memberships, point-of-sale transactions, and reporting is also well-regarded, providing a comprehensive solution for facility operations. However, users point out that EZFacility's customer support can be inconsistent, with response times varying and occasional difficulty reaching knowledgeable representatives. Some users also mention that the software's interface, while generally user-friendly, can feel outdated and clunky in certain areas. Compared to competitors like Mindbody and Zen Planner, EZFacility stands out for its affordability and comprehensive feature set, making it a solid choice for small to medium-sized facilities with diverse needs. However, larger facilities or those requiring more advanced customization options may find other platforms better suited to their requirements.

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NetFacilities offers a user-friendly interface, making many of its features accessible and easy to leverage. Customization, tracking and good customer service are some other notable benefits. Reviews also cite that easy submission and editing of work orders has helped them improve the process of creating and closing work orders. In contrast, the software is prone to freezing, crashing or unexpectedly logging users out. Poor report customization and a buggy search tool are other common issues users note. Overall, it can be a good option for businesses looking for an easy-to-use CMMS that helps with maintenance planning.

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