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EZFacility vs FMS:Workplace

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Our analysts compared EZFacility vs FMS:Workplace based on data from our 400+ point analysis of Facility Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
EZFacility Software Tool
FMS:Workplace Software Tool
SelectHub Award Winner
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Product Basics

Analyst Rating

34 Detailed Analysis

User Sentiment

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( Reviews)

Analyst Rating

89 Detailed Analysis

User Sentiment

Great User Sentiment (111 Reviews)
EZFaciltiy is a management software mainly focused on sports and fitness centers. It covers facility scheduling, employee management, billing, marketing tools, reporting and more. It also offers membership management, inventory management, league management, revenue management and tracking, and registration management. It helps automate payment processes, calculate rent, send reminders, manage multiple locations and control access to facilities.
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FMS:Workplace from FM:Systems is a comprehensive integrated workplace management system (IWMS) designed to help organizations identify underused areas, track lease terms, expirations and critical dates to ensure compliance and avoid missed opportunities for renegotiation and make informed decisions about real estate acquisitions, disposals or renovations.

While user reviews are limited, the system is known for its centralized control, real-time data insights, customizable reporting, enhanced communication and space optimization capabilities. However, the initial learning curve is steep and customization and integration can be complex.

The cost ranges from $8,000 to $60,000 depending on the modules selected and your organization size.

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$149.95 Monthly
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$20,000 Annually
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Product Insights

  • Mobility: Utilize a custom branded app for members to manage bookings, view promotions, access facility information, engage with social media accounts, check trainer profiles and add member cards to a mobile wallet. Send push notifications, check the performance of in-app promotions and sessions with the highest ratings and update the app through the admin portal. 
  • Integration: Integrate with iFrame, Smartwaiver, Outlook, Google Calendar, Google Analytics, Zoom and more. 
  • Multi-Location Support: With a growing company, add new locations locally and internationally, share bookings across locations, access data from multiple locations on a central hub and offer members a multi-location branded app. 
  • Access Control: Control the online system from the admin dashboard, set custom permissions to determine who has access to facilities, assign default permissions for group entry, manage a built-in fraud guard and receive notifications for any invalid access to facilities. 
  • Paperless Organization: Use centralized scheduling to keep staff updated, save time and avoid conflicting paperwork or overlapping class rosters. Manage liability waivers and event forms digitally with Smartwaiver integration. 
  • Security: Keep payment and member data safe in a cloud with PCI DSS Level 1 security. 
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  • Improve Asset Management: In our analysis, the solution scored extremely well for tracking assets from start to finish. You can easily organize them into clear hierarchies, monitor their value over time (depreciation) and even track any downtime they might experience.
  • Ensure Proactive Maintenance: FMS:Workplace scored 98 for maintenance management capabilities, more than competitors like eFacility (61) and FMX (94). Areas where the product truly stands out:
    • Report Maintenance Problems: Fill out a simple online form or log it directly through your console.
    • Track Reactive Maintenance Jobs: Monitor these tasks to know how often and what kind of unplanned repairs happen to plan ahead, making sure you have the right people and parts ready to go when needed.
    • Schedule Preventive Maintenance: Create long-term maintenance schedules directly on your calendar, ensuring your assets get the care they need at the right time. To save you even more time, upload prebuilt templates tailored to your specific equipment, so you don't have to start from scratch.
  • Boost Safety: The product scored 100 for safety and security capabilities (monitoring energy consumption, reporting incidents, approving work permits and storing compliance details), more than its competitors eFacility (67) and FMX (27).
  • Make Data-Driven Decisions: In our analysis, the system scored really well for generating the information you need to track work order completion rates, equipment downtime, reactive maintenance work hours, etc. It comes with lots of ready-to-use reports and dashboards, or you can create your own custom ones to monitor exactly what matters to you.
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  • Facility Scheduling and Management: and more. Use drag-and-drop design and a centralized calendar to update events and access built-in conflict resolution scheduling to avoid double bookings. 
  • Membership Management: Directly manage membership statuses from the dashboard, give members individual check-in credentials and secure facilities using photo IDs, biometrics or key tags. Add account information and collect payments from members. 
  • Point-of-Sale and Inventory Management: Track and locate resources, products and equipment. Pre-order popular items and rentals based on day and time. Offer point-of-sale products online, manage coupons and offers, create product directories, access supplier contacts and more. 
  • League Management: Use an automated scheduler to schedule leagues based on team preferences and venue availability. Provide clients a real-time view of league standings, scores, top leaders and classified ads for new team members. Integrate with iFrame, automate game reminders, advertise, manage officials and more. 
  • Self-Service Client Portal: Directly link members to schedules, profiles, account information, payment information, registration and more. Describe booking requirements for classes, permit or restrict access to clients and send reminders using automated schedulers.nbsp;
  • Marketing Tools: Use multiple-channel messaging to reach members, create cohorts or filters for targeted marketing and create advanced messaging campaigns to gain new members. Take advantage of over 500 customizable email templates for automated campaigns. 
  • Online Registration and Rentals: Streamline registration processes, accept multiple- enrollments and set registration deadlines, deposit requirements and program capacities. Allow clients or members to register online as individuals or as a team and collect fees using registration deposits or other methods. Directly publish registration forms, program summaries, waivers and more on the website. 
  • Text Message Automation: Use EZMessaging to schedule and manage messaging campaigns, help with billing collections and send out automated reminders. 
  • Payroll and Commission Tracking: Track instructor, trainer or employee payrolls, non-training hours, completed training sessions and hours worked. 
  • Self Check-In: Streamline front desk check-in with biometric scans, mobile or RFID cards or unique identifiers. View check-in history, attendance, purchases, registrations, packages and more from a centralized access point. 
  • Reports: Get up-to-date and in-depth sales, product performance, marketing, lead conversion, training, resource availability and usage reports. Access detailed financial and demographic reports on members and export reports in CSV, XLSX, PDF, MHTML, XML, Word and TIFF formats. 
  • Packages and Attendance: Create custom packages for members, offer group packages, allow package sharing and track attendance trends to create popular class bundle packages. 
  • Merchant Processing: Make the checkout process more manageable by offering real-time payment updates and card processing to automate the payment process. 
  • Revenue Tracking: Automate billing processes to create, print and send invoices. Input a set cost for classes, merchandise, training, equipment, services and rentals. Track payments, view purchase history and set up custom payment schedules. 
  • Rentals and Special Events: Rent partial or entire facilities for a single event or recurring events. Set, update and automatically calculate rent, attach bills for additional services or items, add custom instructions for setup and more. 
  • Employee Time Clock: Allow employees to clock in and out via clock terminals. View time logs, update schedules, create job classifications, restrict employee clock-in functions to selected devices and track working hours. 
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  • Centralized Database: Track and manage your space inventory including floor plans, room details, occupancy information, asset locations and usage metrics.
  • Floor Plan Viewer: Visualize and interact with 2D and 3D floor plans, making it easier to understand spatial relationships, identify available areas and plan moves or reconfigurations. You can also import CAD and Revit drawings into the system with just a few clicks.
  • Move Management: Employees or managers can initiate move requests through a web-based interface. Capture essential move details like move date, department, reason and type. You can also make multiple move requests with options for adding people by group, building, floor or individual.
  • Scenario Planning: Move employees and assets on floor plans to test different layouts and space allocation options. Evaluate each scenario's implications such as occupancy changes, adjacency requirements and potential conflicts. Create interactive stack plans that illustrate how departments, teams or individuals will be allocated across multiple floors and buildings within a specified timeframe
  • Real Estate and Lease: Find and review specific lease agreements including financial details and important deadlines. The dashboard view lets you see high-level metrics like square footage, average rent per square foot and monthly rent for all properties. Get automatic reminders for critical lease dates, so you can stay on top of renewals and other important events.
  • Project Management: Create detailed project plans with tasks, dependencies and timelines. Assign tasks and resources to team members. Develop comprehensive project budgets, including estimated and actual costs. Track expenses against the budget in real time. Provide a collaborative platform for project teams to share information, documents and updates.
  • Reporting: Apply filters and parameters to customize reports and focus on specific data sets. For example, you can generate a space usage report for a particular building or floor, or filter maintenance work orders by status or priority. You can drill down into details. For instance, clicking on a bar in a space usage chart could display a list of rooms or departments contributing to that data.
  • Asset Management: Monitor the financial aspects of assets by recording initial acquisition dates and costs. You can also calculate asset depreciation over time. Create and maintain a precise inventory of various asset types including their location, condition and other relevant attributes. Manage warranty information, as well as details about certified maintenance personnel and vendors.
  • Work Order Management: Tailor work order forms to collect specific information relevant to different request types (e.g., repairs, installations, inspections). Define specific response and resolution time targets for different work order types and priorities, ensuring timely service delivery and meeting customer expectations. Create and set statuses like requested, in progress and complete to track work orders.
  • Preventive Maintenance: Create and reuse PM templates for common maintenance tasks to save time and ensure consistent processes. Customize templates to match specific equipment types or asset categories.
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Product Ranking

#35

among all
Facility Management Software

#12

among all
Facility Management Software

Find out who the leaders are

Analyst Rating Summary

34
89
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94
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100
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Reporting and Dashboard
Human Resources Management
Reporting and Dashboard
Safety and Security Management
Maintenance Management
Work Order Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

EZFacility
FMS:Workplace
+ Add Product + Add Product
Asset Management Facility Booking Management Human Resources Management Inventory Management Maintenance Management Mobile Reporting And Dashboard Safety And Security Management Space, Key, And Lock Management Visitor Management Work Order Management 25 61 64 41 0 40 88 0 42 0 94 80 100 84 98 40 100 100 92 98 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

43%
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User Sentiment Summary

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Great User Sentiment 111 reviews
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87%
of users recommend this product

FMS:Workplace has a 'great' User Satisfaction Rating of 87% when considering 111 user reviews from 4 recognized software review sites.

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4.7 (26)
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4.2 (80)
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4.4 (3)
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4.5 (2)

Awards

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SelectHub research analysts have evaluated FMS:Workplace and concluded it deserves the award for the Best Overall Facility Management Software available today and earns best-in-class honors for Asset Management, Human Resources Management, Maintenance Management, Reporting and Dashboard and Safety and Security Management.

Analysts' Pick Award
Asset Management Award
Human Resources Management Award
Maintenance Management Award
Reporting and Dashboard Award
Safety and Security Management Award

Synopsis of User Ratings and Reviews

Streamlined Scheduling: EZFacility offers tools to simplify the scheduling process for facilities and their users, including features for managing reservations, bookings, and waitlists.
Membership Management: The platform provides capabilities to handle various aspects of membership management, such as tracking member information, processing payments, and managing access control.
Point of Sale (POS) Functionality: EZFacility includes POS features that enable facilities to process transactions for services, products, and memberships, simplifying payment management.
Reporting and Analytics: Users can generate reports and access analytics to gain insights into facility usage, revenue, and other key metrics, aiding in data-driven decision-making.
Marketing Tools: EZFacility offers marketing tools to help facilities promote their services and engage with customers, including email marketing and online registration capabilities.
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Centralized Control: Manage all aspects of facility operations from a single platform, streamlining processes and improving efficiency.
Real-Time Data: Gain real-time insights into facility performance, enabling proactive maintenance and energy management, reducing downtime and costs.
Customizable Reports: Generate tailored reports to make informed decisions about space usage, occupancy trends and maintenance activities.
Enhanced Communication: Features like automated alerts and mobile capabilities improve communication among team members, ensuring quick response to issues and better coordination.
Space Optimization: Tools for space management and planning assist in maximizing the use of available space, contributing to better workplace environments and operational savings.
Asset Management: Keeping track of assets and their maintenance schedules helps in extending their life span and avoiding unexpected failures, saving costs in the long run.
Scalability: Adapt to the growing needs of your business with a flexible architecture that seamlessly scales to accommodate additional users, sites and modules.
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Customer Support: Users have reported challenges in getting timely and effective assistance from EZFacility's customer support team, leading to frustration and unresolved issues.
Software Issues: Some users have encountered software bugs and glitches that disrupt their workflow and cause inconvenience. These issues can range from minor annoyances to more significant problems that impact business operations.
Billing and Payments: There have been reports of billing discrepancies and difficulties with payment processing, causing confusion and frustration for users. This can include issues such as incorrect charges, declined payments, and problems with refunds.
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Steep Learning Curve: The system can be complex and challenging for new users to learn due to its extensive features and functionalities. This complexity often necessitates comprehensive training programs, which can be time-consuming and costly for organizations.
Customization Challenges: While there are several customization options, tailoring the software to specific organizational needs can be intricate and may require specialized technical expertise. This can lead to additional implementation costs and potential delays in achieving full system functionality.
Integration Complexities: Integrating the system with existing enterprise systems, such as HR or finance platforms, can pose technical challenges. Ensuring seamless data exchange between different apps may require custom development or middleware solutions, adding to the overall implementation complexity.
Mobile App Limitations: The mobile app's functionality may not encompass all the features available in the desktop version, potentially hindering users who require full access to the system while on the go. This can limit the effectiveness of mobile workforces or those who frequently travel.
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Making facility management a breeze – that's the promise of EZFacility, but does it deliver? User reviews from the past year paint a picture of software with clear strengths and weaknesses. Reviewers frequently praise EZFacility's scheduling and booking capabilities, highlighting its ease of use and flexibility for managing various types of facilities and activities. The software's ability to handle memberships, point-of-sale transactions, and reporting is also well-regarded, providing a comprehensive solution for facility operations. However, users point out that EZFacility's customer support can be inconsistent, with response times varying and occasional difficulty reaching knowledgeable representatives. Some users also mention that the software's interface, while generally user-friendly, can feel outdated and clunky in certain areas. Compared to competitors like Mindbody and Zen Planner, EZFacility stands out for its affordability and comprehensive feature set, making it a solid choice for small to medium-sized facilities with diverse needs. However, larger facilities or those requiring more advanced customization options may find other platforms better suited to their requirements.

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Let’s talk about FM:Systems. The real power of this tool is in its data. It tracks how your spaces are actually being used in real time. That means no more guessing games about which areas are sitting empty or overcrowded. You can use that data to make smart choices about your real estate, saving money and creating a workspace that actually works for everyone.And let's not forget about those tedious facility tasks. The system automates a lot of the stuff that used to eat up so much time — think move management, maintenance requests and more. That frees up your team to focus on the bigger picture.Plus, the visual tools like floor plans and stack plans make it easy to see what's going on and plan for the future.Now, it's not all sunshine and rainbows. There's a bit of a learning curve, especially with some of the more advanced features. And while you can customize it to fit your needs, that can take some extra effort. But hey, no system is perfect, right?Overall, if you're looking to get a handle on your workspace and create a more adaptable work environment, the solution is definitely worth checking out. And with new developments like FedRAMP authorization and integrations with building automation systems on the horizon, it's clear they're committed to staying ahead of the game.

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Screenshots

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