CivicPlus vs Eptura Asset

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Our analysts compared CivicPlus vs Eptura Asset based on data from our 400+ point analysis of Facility Management Software, user reviews and our own crowdsourced data from our free software selection platform.

CivicPlus Software Tool

Product Basics

CivicPlus offers comprehensive software solutions tailored for Recreation Management and Facility Management, designed to streamline administrative tasks and enhance community engagement. The software is particularly well-suited for local governments, municipalities, and parks and recreation departments due to its robust features that cater to public sector needs. Users benefit from efficient scheduling, online registration, facility booking, and payment processing, which collectively improve operational efficiency and user satisfaction. Popular features include customizable dashboards, automated notifications, and detailed reporting tools, which help administrators manage resources effectively. The software's user-friendly interface and integration capabilities make it a preferred choice for organizations looking to modernize their management processes. Pricing details for CivicPlus are not readily available and can vary based on the specific needs and scale of the organization. For accurate pricing information, it is recommended to contact SelectHub for a tailored quote. CivicPlus stands out for its specialized focus on public sector requirements, offering a unique blend of functionality and ease of use.
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Eptura Asset (formerly SIQ) offers a comprehensive software solution tailored for facility management, streamlining tasks such as space planning, maintenance scheduling, and asset tracking. This platform is particularly well-suited for large enterprises and organizations with complex facility needs, as it provides robust tools for optimizing space utilization and ensuring efficient operations. Users frequently highlight its intuitive interface and powerful analytics capabilities, which help in making data-driven decisions.

One of the standout features of Eptura Asset is its ability to integrate seamlessly with existing systems, reducing the learning curve and enhancing productivity. The software also supports real-time monitoring and reporting, which is crucial for maintaining high standards of facility management. Pricing for Eptura Asset typically varies based on the number of users and the specific modules required, with options for monthly or annual payments, making it flexible for different budgetary constraints.

Compared to similar products, Eptura Asset is often praised for its user-friendly design and comprehensive support services, which contribute to a smoother implementation process. Overall, Eptura'Asset's blend of advanced features and ease of use makes it a valuable tool for organizations aiming to enhance their facility management practices.

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Product Insights

  • Streamlined Operations: CivicPlus centralizes various management tasks, reducing the need for multiple software solutions and simplifying workflows.
  • Enhanced Community Engagement: The platform offers tools for better communication with residents, such as event notifications and facility updates, fostering a more connected community.
  • Improved Resource Allocation: By providing detailed analytics and reporting, CivicPlus helps administrators make informed decisions about resource distribution and facility usage.
  • Increased Efficiency: Automation of routine tasks like scheduling and registration frees up staff time, allowing them to focus on more strategic initiatives.
  • Cost Savings: Consolidating multiple functions into one platform can reduce software licensing costs and minimize the need for extensive IT support.
  • Data-Driven Decision Making: Access to comprehensive data and insights enables more accurate forecasting and planning, improving overall operational effectiveness.
  • User-Friendly Interface: The intuitive design of CivicPlus makes it easy for both staff and residents to navigate, reducing training time and increasing user satisfaction.
  • Scalability: CivicPlus can grow with your community, offering scalable solutions that adapt to increasing demands and evolving needs.
  • Enhanced Security: The platform includes robust security features to protect sensitive data, ensuring compliance with privacy regulations and safeguarding community information.
  • Customizable Solutions: CivicPlus offers customizable modules that can be tailored to meet the specific needs of different departments, enhancing overall functionality.
  • Real-Time Updates: Instant updates and notifications keep both staff and residents informed about changes, reducing miscommunication and improving service delivery.
  • Mobile Accessibility: The mobile-friendly design allows users to access the platform from any device, providing flexibility and convenience for on-the-go management.
  • Community Feedback Integration: Tools for gathering and analyzing resident feedback help administrators understand community needs and preferences, leading to more responsive services.
  • Environmental Impact Reduction: Digital management of facilities and resources reduces paper usage and promotes eco-friendly practices within the community.
  • Enhanced Collaboration: CivicPlus facilitates better collaboration between departments through shared access to information and coordinated planning tools.
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  • Enhanced Operational Efficiency: Streamlines facility management tasks, reducing time spent on manual processes and allowing staff to focus on strategic initiatives.
  • Cost Savings: Optimizes resource allocation and maintenance schedules, leading to significant reductions in operational costs.
  • Improved Space Utilization: Provides detailed analytics on space usage, enabling better planning and maximizing the use of available space.
  • Increased Employee Productivity: Creates a more organized and efficient work environment, which can boost employee morale and productivity.
  • Enhanced Compliance: Ensures adherence to regulatory standards and safety protocols, minimizing the risk of non-compliance penalties.
  • Data-Driven Decision Making: Offers comprehensive reporting and analytics, empowering managers to make informed decisions based on real-time data.
  • Scalability: Adapts to the growing needs of an organization, whether expanding to new locations or increasing the number of managed assets.
  • Improved Communication: Facilitates better communication between facility managers, staff, and service providers, ensuring everyone is on the same page.
  • Proactive Maintenance: Schedules preventive maintenance tasks, reducing the likelihood of unexpected equipment failures and extending asset lifespan.
  • Enhanced User Experience: Provides an intuitive interface that simplifies task management, making it easier for users to navigate and complete their work efficiently.
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  • Facility Management: Create, manage and share permits. Schedule leagues, meetings and programs. Reserve and manage facilities by accepting online and in-house reservations. 
  • League Management: Schedule leagues, explore defaults, manage team pages, auto-schedule regular games or tournaments and track game results. 
  • Inventory Management: Add inventory manually or by UPC scanners and edit or adjust inventory based on demand. 
  • Membership Management: Offer flexible membership options, order key tags and custom membership cards. 
  • Volunteer Management: Create, manage, organize and offer volunteer opportunities. Assign or enroll volunteers electronically. 
  • Point-of-Sale: Manage drop-ins, merchandise and concessions. 
  • Instructor Management: Create accounts for instructors, issue contracts, assign rates, manage activity rosters and collate participation data. 
  • Ticketing: Sell, create and scan tickets online or in-house. Allow patrons to print tickets or present them on mobile devices. 
  • Activity Registration and Management: Create, organize and schedule events or classes. Collect registration individually or as a team and communicate with the community through a cloud-based software. 
  • Reporting: Access, customize and automate advanced reports. Track performance and print, save, email or export reports. 
  • Calendar: Filter by reservation type, location, activity schedules, programs and league games. Share data with third-party calendars. 
  • Activity Catalog: Create a customized catalog arranged into categories with the option to search and filter. 
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  • Space Management: Efficiently allocate and manage workspace resources with real-time data and analytics.
  • Asset Tracking: Monitor and maintain an inventory of all physical assets, ensuring optimal utilization and lifecycle management.
  • Maintenance Management: Schedule, track, and manage maintenance tasks to ensure facilities are always in top condition.
  • Room Booking: Simplify the process of reserving meeting rooms and other shared spaces with an intuitive booking system.
  • Move Management: Plan and execute office moves with minimal disruption, using detailed move plans and tracking tools.
  • Environmental Monitoring: Track and manage environmental conditions such as temperature, humidity, and air quality to ensure a comfortable and safe workspace.
  • Work Order Management: Create, assign, and track work orders to ensure timely completion of tasks and projects.
  • Vendor Management: Manage relationships with external vendors, including contract management and performance tracking.
  • Reporting and Analytics: Generate detailed reports and analytics to gain insights into facility operations and make data-driven decisions.
  • Mobile Access: Access key features and data from mobile devices, enabling on-the-go management and decision-making.
  • Integration Capabilities: Seamlessly integrate with other enterprise systems such as HR, finance, and IT for a unified approach to facility management.
  • Compliance Management: Ensure compliance with industry regulations and standards through automated tracking and reporting.
  • Customizable Dashboards: Create personalized dashboards to monitor key performance indicators and metrics relevant to your organization.
  • Emergency Preparedness: Develop and manage emergency response plans to ensure the safety and security of all occupants.
  • Energy Management: Monitor and optimize energy usage to reduce costs and improve sustainability.
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Product Ranking

#54

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Facility Management Software

#158

among all
Facility Management Software

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User Sentiment Summary

Great User Sentiment 41 reviews
Excellent User Sentiment 70 reviews
89%
of users recommend this product

CivicPlus has a 'great' User Satisfaction Rating of 89% when considering 41 user reviews from 1 recognized software review sites.

94%
of users recommend this product

Eptura Asset has a 'excellent' User Satisfaction Rating of 94% when considering 70 user reviews from 2 recognized software review sites.

4.44 (41)
4.69 (35)
n/a
4.7 (35)

Awards

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Eptura Asset stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Streamlined Operations: CivicPlus helps manage reservations, registrations, and other tasks efficiently.
User-Friendly Interface: The software is designed to be easy to use for both staff and residents.
Robust Reporting: CivicPlus offers strong reporting features, providing valuable insights into operations.
Integration with Other Modules: The software integrates with other CivicPlus modules, such as those for managing memberships and leagues, enhancing its functionality.
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Streamlined Workflows: Users appreciate how Eptura Asset simplifies tasks like scheduling maintenance requests, tracking work orders, and managing vendor contracts. One user mentioned that they were able to easily track the progress of a repair request, which saved them time and frustration.
Improved Communication: Eptura Asset's communication features, such as email notifications and online dashboards, help keep everyone on the same page. A user commented that they were able to stay informed about upcoming maintenance events and receive timely updates on work order progress.
Data-Driven Insights: Eptura provides valuable data and analytics that help facility managers make informed decisions. One user highlighted how they were able to identify trends in maintenance requests and proactively address potential issues before they became major problems.
Mobile Accessibility: Eptura's mobile app allows facility managers to stay connected and manage tasks on the go. A user mentioned that they were able to approve work orders and communicate with vendors from their smartphone, which increased their efficiency.
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Cost: CivicPlus can be expensive, especially for smaller organizations with limited budgets.
Occasional Bugs: Users have reported experiencing occasional bugs and glitches, which can be disruptive to operations.
Lack of Phone Support: While CivicPlus offers email and emergency support, the lack of direct phone support may lead to delays in issue resolution.
Workarounds Over Solutions: Some users have reported that the technical support team often provides workarounds for software issues instead of addressing the root causes.
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Limited Customization: Some users have reported difficulty in tailoring the platform to their specific needs, particularly when it comes to managing unique workflows or integrating with existing systems. For example, a user might want to track specific maintenance requests for a particular type of equipment, but the platform doesn't offer the necessary flexibility.
Steep Learning Curve: The platform's interface can be complex and require significant time to master, especially for users who are not familiar with similar software. This can lead to frustration and slow down the adoption process, particularly for new employees or those who are not tech-savvy.
Lack of Mobile Optimization: Some users have reported issues with the mobile app, which can be clunky or lack essential features. This can be a major inconvenience for facility managers who need to access critical information or manage tasks on the go.
Customer Support Issues: Some users have expressed dissatisfaction with the responsiveness and quality of customer support. This can be a major problem when encountering technical difficulties or needing assistance with complex tasks.
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Is CivicPlus truly a civic plus when it comes to recreation and facility management software? CivicPlus software generally receives positive reviews for its comprehensive features and user-friendly interface. Users praise its ability to streamline operations, easily manage reservations and efficiently handle registrations, making it a breeze for staff. The software's seamless integration capabilities with other CivicPlus products and third-party applications are also highlighted as a significant advantage, saving users time and effort. However, some users have reported occasional technical glitches and a learning curve for new users, which could pose initial challenges. Customer support receives mixed reviews, with some users praising the responsiveness and helpfulness, while others feel it could be more consistent. This inconsistency in customer support could be a cause for concern for users who require prompt assistance. CivicPlus is often compared favorably to similar products due to its robust functionality and user-friendly interface. Its ability to streamline complex tasks like facility scheduling, program registration, and membership management sets it apart. For instance, users have lauded its intuitive reservation system, which simplifies the process of booking facilities and managing availability. However, the occasional technical glitches and learning curve for new users are noted drawbacks compared to some competitors. These issues, while not widespread, could potentially impact user experience, especially for those transitioning from different software. Overall, CivicPlus is well-suited for local governments and organizations seeking to enhance the management of their recreational facilities and programs. Its comprehensive features, user-friendly interface, and integration capabilities make it a powerful tool for streamlining operations and improving efficiency. However, potential users should be aware of the reported technical glitches and mixed customer support experiences. Despite these drawbacks, CivicPlus remains a strong contender in the recreation and facility management software market, particularly for organizations prioritizing robust functionality and ease of use.

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User reviews from the past year reveal a mixed bag. While Eptura Asset aims to be a comprehensive solution for tasks like desk booking and asset tracking, users point out a discrepancy between ambition and execution. Some praise its robust features for facility management, highlighting the ease of submitting service requests, tracking inventory, and managing vendor invoices, all within a single platform. They particularly appreciate the preventive maintenance scheduling, which helps them minimize downtime and keep their facilities in top shape. However, a recurring gripe is the platform's complexity. Users find it challenging to navigate the interface and utilize the software's full potential, often feeling overwhelmed by the sheer number of features. This steep learning curve, coupled with occasional glitches and slow loading times, leaves some users frustrated.Eptura Asset's strength lies in its comprehensive approach to facility and asset management, offering a one-stop shop for various tasks. However, its Achilles' heel is its user-friendliness, which could hinder adoption and satisfaction. Eptura Asset seems best suited for larger organizations with dedicated IT resources to navigate the platform's complexities and provide adequate training to employees. Smaller companies, especially those without dedicated IT staff, might find Eptura Asset overwhelming and may be better served by a simpler, more intuitive solution.

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