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CivicPlus vs eFacility

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Our analysts compared CivicPlus vs eFacility based on data from our 400+ point analysis of Facility Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
CivicPlus Software Tool
eFacility Software Tool
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Product Basics

Analyst Rating

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Detailed Analysis

User Sentiment

Great User Sentiment (41 Reviews)

Analyst Rating

80 Detailed Analysis

User Sentiment

Great User Sentiment (2 Reviews)
CivicPlus offers comprehensive software solutions tailored for Recreation Management and Facility Management, designed to streamline administrative tasks and enhance community engagement. The software is particularly well-suited for local governments, municipalities, and parks and recreation departments due to its robust features that cater to public sector needs. Users benefit from efficient scheduling, online registration, facility booking, and payment processing, which collectively improve operational efficiency and user satisfaction. Popular features include customizable dashboards, automated notifications, and detailed reporting tools, which help administrators manage resources effectively. The software's user-friendly interface and integration capabilities make it a preferred choice for organizations looking to modernize their management processes. Pricing details for CivicPlus are not readily available and can vary based on the specific needs and scale of the organization. For accurate pricing information, it is recommended to contact SelectHub for a tailored quote. CivicPlus stands out for its specialized focus on public sector requirements, offering a unique blend of functionality and ease of use.
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eFacility is a comprehensive facility management software designed to streamline operations for businesses of all sizes. It offers a range of key features such as asset management, space optimization, maintenance management, visitor management, and real-time analytics. With eFacility, businesses can efficiently track and manage assets, allocate spaces effectively, schedule and monitor maintenance tasks, enhance security with visitor management, and gain valuable insights through analytical reports. The software helps businesses improve operational efficiency, reduce costs, and ensure a productive work environment. Whether it's small, medium, or large businesses, eFacility offers a flexible and scalable solution to meet their facility management needs.
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Product Insights

  • Streamlined Operations: CivicPlus centralizes various management tasks, reducing the need for multiple software solutions and simplifying workflows.
  • Enhanced Community Engagement: The platform offers tools for better communication with residents, such as event notifications and facility updates, fostering a more connected community.
  • Improved Resource Allocation: By providing detailed analytics and reporting, CivicPlus helps administrators make informed decisions about resource distribution and facility usage.
  • Increased Efficiency: Automation of routine tasks like scheduling and registration frees up staff time, allowing them to focus on more strategic initiatives.
  • Cost Savings: Consolidating multiple functions into one platform can reduce software licensing costs and minimize the need for extensive IT support.
  • Data-Driven Decision Making: Access to comprehensive data and insights enables more accurate forecasting and planning, improving overall operational effectiveness.
  • User-Friendly Interface: The intuitive design of CivicPlus makes it easy for both staff and residents to navigate, reducing training time and increasing user satisfaction.
  • Scalability: CivicPlus can grow with your community, offering scalable solutions that adapt to increasing demands and evolving needs.
  • Enhanced Security: The platform includes robust security features to protect sensitive data, ensuring compliance with privacy regulations and safeguarding community information.
  • Customizable Solutions: CivicPlus offers customizable modules that can be tailored to meet the specific needs of different departments, enhancing overall functionality.
  • Real-Time Updates: Instant updates and notifications keep both staff and residents informed about changes, reducing miscommunication and improving service delivery.
  • Mobile Accessibility: The mobile-friendly design allows users to access the platform from any device, providing flexibility and convenience for on-the-go management.
  • Community Feedback Integration: Tools for gathering and analyzing resident feedback help administrators understand community needs and preferences, leading to more responsive services.
  • Environmental Impact Reduction: Digital management of facilities and resources reduces paper usage and promotes eco-friendly practices within the community.
  • Enhanced Collaboration: CivicPlus facilitates better collaboration between departments through shared access to information and coordinated planning tools.
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  • Streamlined Facility Management: eFacility simplifies and centralizes facility management processes, allowing organizations to efficiently track and manage various aspects of their facilities, such as work orders, assets, and maintenance schedules.
  • Improved Productivity: By automating manual tasks and providing a user-friendly interface, eFacility enables facility managers and maintenance teams to be more productive, eliminating time-consuming paperwork and reducing administrative overhead.
  • Enhanced Asset Tracking: With eFacility, organizations can easily track and manage all their assets, from equipment and machinery to furniture and fixtures. Real-time data and asset visibility help optimize asset utilization, minimize downtime, and improve maintenance planning.
  • Efficient Work Order Management: The software simplifies work order creation, assignment, and tracking. Facility managers can prioritize and allocate tasks, assign technicians, monitor progress, and ensure timely completion, resulting in streamlined workflows and improved operational efficiency.
  • Proactive Maintenance Planning: eFacility offers preventive maintenance scheduling and tracking capabilities, allowing organizations to create maintenance plans, schedule routine inspections, and proactively address potential issues. This helps prevent unplanned downtime, reduces maintenance costs, and prolongs asset lifespan.
  • Space Optimization: The software provides tools to manage and optimize space allocation within facilities. Organizations can effectively plan and allocate office space, meeting rooms, and storage areas. This helps maximize space utilization, reduce wastage, and optimize overall facility layouts.
  • Comprehensive Reporting and Analytics: eFacility generates detailed reports and provides analytics to help organizations gain insights into various facility management aspects. Customizable dashboards, data visualization, and trend analysis enable informed decision-making, resource planning, and performance monitoring.
  • Sustainability and Energy Efficiency: eFacility supports organizations in adopting environmentally friendly practices by facilitating energy monitoring, consumption analysis, and sustainability initiatives. It helps reduce carbon footprint, optimize energy usage, and achieve sustainability goals.
  • Mobile Accessibility and Remote Management: The software can be accessed via mobile devices, allowing facility managers and maintenance teams to stay connected and manage operations from anywhere. Remote access to work orders, asset data, and reports enables efficient collaboration and expedited issue resolution.
  • Scalability and Customization: eFacility accommodates the needs of organizations of all sizes and can be customized to suit specific requirements. It scales with organizational growth and offers flexibility to adapt to evolving facility management needs.
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  • Facility Management: Create, manage and share permits. Schedule leagues, meetings and programs. Reserve and manage facilities by accepting online and in-house reservations. 
  • League Management: Schedule leagues, explore defaults, manage team pages, auto-schedule regular games or tournaments and track game results. 
  • Inventory Management: Add inventory manually or by UPC scanners and edit or adjust inventory based on demand. 
  • Membership Management: Offer flexible membership options, order key tags and custom membership cards. 
  • Volunteer Management: Create, manage, organize and offer volunteer opportunities. Assign or enroll volunteers electronically. 
  • Point-of-Sale: Manage drop-ins, merchandise and concessions. 
  • Instructor Management: Create accounts for instructors, issue contracts, assign rates, manage activity rosters and collate participation data. 
  • Ticketing: Sell, create and scan tickets online or in-house. Allow patrons to print tickets or present them on mobile devices. 
  • Activity Registration and Management: Create, organize and schedule events or classes. Collect registration individually or as a team and communicate with the community through a cloud-based software. 
  • Reporting: Access, customize and automate advanced reports. Track performance and print, save, email or export reports. 
  • Calendar: Filter by reservation type, location, activity schedules, programs and league games. Share data with third-party calendars. 
  • Activity Catalog: Create a customized catalog arranged into categories with the option to search and filter. 
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  • Work Order Management: eFacility allows organizations to create, assign, and track work orders efficiently. Facility managers can prioritize tasks, assign technicians, and monitor progress, ensuring timely completion and streamlined workflows.
  • Asset Tracking: The software provides comprehensive asset tracking capabilities, allowing organizations to effectively manage and track their assets. From equipment and machinery to furniture and fixtures, eFacility enables real-time asset visibility, maintenance tracking, and optimization.
  • Preventive Maintenance: eFacility enables organizations to proactively plan and schedule preventive maintenance activities. It helps in creating maintenance plans, scheduling routine inspections, and generating notifications for timely service and maintenance, reducing unplanned downtime and associated costs.
  • Space Management: With eFacility, organizations can efficiently manage space allocation within their facilities. The software helps optimize space utilization by planning and allocating office spaces, meeting rooms, storage areas, and other facilities.
  • Reporting and Analytics: eFacility offers comprehensive reporting and analytics features. It generates detailed reports, provides customizable dashboards, and offers analytics tools for data visualization, trend analysis, and informed decision-making.
  • Mobile Accessibility: eFacility can be accessed via mobile devices, allowing facility managers and maintenance teams to stay connected and manage operations remotely. Mobile accessibility provides convenience, improves collaboration, and enables swift issue resolution.
  • Energy Monitoring: The software supports energy monitoring and consumption analysis. eFacility helps organizations measure, analyze, and optimize energy usage, enabling them to reduce carbon footprint, meet sustainability goals, and lower utility costs.
  • Vendor Management: eFacility enables organizations to effectively manage their vendor relationships. It helps in storing vendor information, tracking service contracts, managing procurement processes, and facilitating communication with vendors.
  • Document Management: The software provides robust document management capabilities, allowing organizations to store, organize, and access important documents related to their facilities, equipment, maintenance procedures, and safety guidelines.
  • Security and Compliance: eFacility helps organizations maintain security and compliance standards. It facilitates tracking security measures, logging incidents, maintaining safety records, and ensuring compliance with regulatory requirements.
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Product Ranking

#54

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Facility Management Software

#31

among all
Facility Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

CivicPlus
eFacility
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Asset Management Facility Booking Management Human Resources Management Inventory Management Maintenance Management Mobile Reporting And Dashboard Safety And Security Management Space, Key, And Lock Management Visitor Management Work Order Management 86 82 100 100 61 80 88 67 100 74 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 41 reviews
Great User Sentiment 2 reviews
89%
of users recommend this product

CivicPlus has a 'great' User Satisfaction Rating of 89% when considering 41 user reviews from 1 recognized software review sites.

80%
of users recommend this product

eFacility has a 'great' User Satisfaction Rating of 80% when considering 2 user reviews from 2 recognized software review sites.

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4.0 (1)
4.44 (41)
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Awards

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SelectHub research analysts have evaluated eFacility and concluded it earns best-in-class honors for Facility Booking Management, Human Resources Management, Inventory Management and Space, Key, and Lock Management.

Facility Booking Management Award
Human Resources Management Award
Inventory Management Award
Space, Key, and Lock Management Award

Synopsis of User Ratings and Reviews

Streamlined Operations: CivicPlus helps manage reservations, registrations, and other tasks efficiently.
User-Friendly Interface: The software is designed to be easy to use for both staff and residents.
Robust Reporting: CivicPlus offers strong reporting features, providing valuable insights into operations.
Integration with Other Modules: The software integrates with other CivicPlus modules, such as those for managing memberships and leagues, enhancing its functionality.
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Minimalistic Design: Users appreciate the clean and minimalistic design of eFacility, making it easy to navigate and use.
User-Friendly Interface: The platform offers a user-friendly interface, allowing users to quickly learn how to use the system and maximize its features.
Comprehensive Facility Management: eFacility provides a comprehensive set of tools and features for effective facility management, including real-time monitoring, maintenance scheduling, and resource allocation.
Efficient Energy Management: Users find the energy management capabilities of the product to be highly efficient, helping them optimize energy consumption and reduce costs.
Intelligent Analytics: The platform offers robust analytics capabilities, allowing users to gather and analyze data on various aspects of facility operations for better decision-making.
Customization Options: Users appreciate the ability to customize eFacility to match their specific needs and requirements.
Responsive Customer Support: Users highlight the prompt and responsive customer support provided by the SIERRA ODC team, ensuring that any issues or concerns are addressed quickly.
Multi-Platform Access: The product is accessible on multiple platforms, including web browsers and mobile devices, allowing users to manage their facility from anywhere at any time.
Integration Capabilities: eFacility offers integration capabilities with other systems and devices, enabling seamless data exchange and enhancing overall efficiency.
Cost Savings: Users report that implementing eFacility has led to significant cost savings by optimizing resource utilization and energy consumption.
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Cost: CivicPlus can be expensive, especially for smaller organizations with limited budgets.
Occasional Bugs: Users have reported experiencing occasional bugs and glitches, which can be disruptive to operations.
Lack of Phone Support: While CivicPlus offers email and emergency support, the lack of direct phone support may lead to delays in issue resolution.
Workarounds Over Solutions: Some users have reported that the technical support team often provides workarounds for software issues instead of addressing the root causes.
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Lack of features: Some users feel that eFacility lacks certain features that would enhance its functionality and usability.
Poor user interface: Several users find the user interface of eFacility to be confusing, unintuitive, and not visually appealing.
Technical issues: Some users have reported experiencing technical glitches and bugs while using eFacility, impacting their overall experience and productivity.
Complicated setup: A few users have mentioned that setting up eFacility can be a complex process, requiring technical knowledge and support.
Inflexible customization: Certain users have expressed frustration over the limited ability to customize eFacility to suit their specific needs and workflows.
Slow performance: There are user complaints regarding slow loading times and performance issues with eFacility, leading to delays and decreased efficiency.
Poor customer support: Some users have reported dissatisfaction with the customer support provided by SIERRA ODC, citing slow response times and ineffective problem-solving.
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Is CivicPlus truly a civic plus when it comes to recreation and facility management software? CivicPlus software generally receives positive reviews for its comprehensive features and user-friendly interface. Users praise its ability to streamline operations, easily manage reservations and efficiently handle registrations, making it a breeze for staff. The software's seamless integration capabilities with other CivicPlus products and third-party applications are also highlighted as a significant advantage, saving users time and effort. However, some users have reported occasional technical glitches and a learning curve for new users, which could pose initial challenges. Customer support receives mixed reviews, with some users praising the responsiveness and helpfulness, while others feel it could be more consistent. This inconsistency in customer support could be a cause for concern for users who require prompt assistance. CivicPlus is often compared favorably to similar products due to its robust functionality and user-friendly interface. Its ability to streamline complex tasks like facility scheduling, program registration, and membership management sets it apart. For instance, users have lauded its intuitive reservation system, which simplifies the process of booking facilities and managing availability. However, the occasional technical glitches and learning curve for new users are noted drawbacks compared to some competitors. These issues, while not widespread, could potentially impact user experience, especially for those transitioning from different software. Overall, CivicPlus is well-suited for local governments and organizations seeking to enhance the management of their recreational facilities and programs. Its comprehensive features, user-friendly interface, and integration capabilities make it a powerful tool for streamlining operations and improving efficiency. However, potential users should be aware of the reported technical glitches and mixed customer support experiences. Despite these drawbacks, CivicPlus remains a strong contender in the recreation and facility management software market, particularly for organizations prioritizing robust functionality and ease of use.

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The user reviews for eFacility are generally positive. Users praise its easy-to-use interface and comprehensive features for managing office facilities. They appreciate the ability to track and monitor various aspects of facility management, such as maintenance, inventory, and visitor management. Users find the software to be intuitive and user-friendly, allowing them to easily navigate through different modules and access relevant information. One of the strengths mentioned by users is the robust reporting capabilities of eFacility. They find the reporting feature to be highly customizable and valuable for generating detailed reports on various metrics. Users also appreciate the customer support provided by the company, citing prompt responses and helpful assistance in resolving any issues or queries. On the downside, some users mention that eFacility can be a bit overwhelming initially due to the wide range of features and customization options available. They suggest that the software could benefit from more streamlined workflows and improved onboarding resources to help new users get up to speed quickly. In comparison to similar products, users believe that eFacility offers a more comprehensive and integrated solution for facility management. They find the software to be more feature-rich, providing a holistic approach to managing various aspects of facility operations. Users also appreciate the scalability of the software, allowing it to cater to the needs of both small and large organizations. Overall, eFacility receives positive feedback from users for its user-friendly interface, comprehensive features, robust reporting capabilities, and excellent customer support.

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