CivicPlus vs AkitaBox

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Our analysts compared CivicPlus vs AkitaBox based on data from our 400+ point analysis of Facility Management Software, user reviews and our own crowdsourced data from our free software selection platform.

CivicPlus Software Tool

Product Basics

CivicPlus offers comprehensive software solutions tailored for Recreation Management and Facility Management, designed to streamline administrative tasks and enhance community engagement. The software is particularly well-suited for local governments, municipalities, and parks and recreation departments due to its robust features that cater to public sector needs. Users benefit from efficient scheduling, online registration, facility booking, and payment processing, which collectively improve operational efficiency and user satisfaction. Popular features include customizable dashboards, automated notifications, and detailed reporting tools, which help administrators manage resources effectively. The software's user-friendly interface and integration capabilities make it a preferred choice for organizations looking to modernize their management processes. Pricing details for CivicPlus are not readily available and can vary based on the specific needs and scale of the organization. For accurate pricing information, it is recommended to contact SelectHub for a tailored quote. CivicPlus stands out for its specialized focus on public sector requirements, offering a unique blend of functionality and ease of use.
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AkitaBox is a facility management software that offers a visual reporting dashboard, high risk identification, asset and maintenance management, and capital planning. It also provides inspection programs, inventory tracking, work order management, a communication hub and more.

It helps reduce maintenance costs and downtime, customize PM schedules, maintain facility hygiene and integrate with other third-party resources. With pricing models based on facilities’ square feet, it is scalable to any size organization.
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Product Insights

  • Streamlined Operations: CivicPlus centralizes various management tasks, reducing the need for multiple software solutions and simplifying workflows.
  • Enhanced Community Engagement: The platform offers tools for better communication with residents, such as event notifications and facility updates, fostering a more connected community.
  • Improved Resource Allocation: By providing detailed analytics and reporting, CivicPlus helps administrators make informed decisions about resource distribution and facility usage.
  • Increased Efficiency: Automation of routine tasks like scheduling and registration frees up staff time, allowing them to focus on more strategic initiatives.
  • Cost Savings: Consolidating multiple functions into one platform can reduce software licensing costs and minimize the need for extensive IT support.
  • Data-Driven Decision Making: Access to comprehensive data and insights enables more accurate forecasting and planning, improving overall operational effectiveness.
  • User-Friendly Interface: The intuitive design of CivicPlus makes it easy for both staff and residents to navigate, reducing training time and increasing user satisfaction.
  • Scalability: CivicPlus can grow with your community, offering scalable solutions that adapt to increasing demands and evolving needs.
  • Enhanced Security: The platform includes robust security features to protect sensitive data, ensuring compliance with privacy regulations and safeguarding community information.
  • Customizable Solutions: CivicPlus offers customizable modules that can be tailored to meet the specific needs of different departments, enhancing overall functionality.
  • Real-Time Updates: Instant updates and notifications keep both staff and residents informed about changes, reducing miscommunication and improving service delivery.
  • Mobile Accessibility: The mobile-friendly design allows users to access the platform from any device, providing flexibility and convenience for on-the-go management.
  • Community Feedback Integration: Tools for gathering and analyzing resident feedback help administrators understand community needs and preferences, leading to more responsive services.
  • Environmental Impact Reduction: Digital management of facilities and resources reduces paper usage and promotes eco-friendly practices within the community.
  • Enhanced Collaboration: CivicPlus facilitates better collaboration between departments through shared access to information and coordinated planning tools.
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  • Integrate Applications: Integrate with AutoDesk Revit, RSMeans Data and other third-party software. 
  • Customize Workflows: Customize data fields and PM schedules based on company requirements. 
  • Go Mobile: Log work, scan QR codes and access asset specific information from the field using a mobile app. 
  • Centralize Scheduled Activities: View work orders, preventive maintenance schedule and service requests on a single screen. 
  • Reduce Maintenance Costs: Schedule preventive maintenance activities, prioritize and assign critical work, and project future replacements, maintenance costs and Facility Conditioning Index (FCI) to determine budgets and reduce expenses. 
  • Manage Floor Plan Assets: Use AutoDesk Revit to pin asset locations on digital 2D floor plans. Attach important documents to assets and spend less time training new recruits. 
  • Limit Downtime: Schedule regular maintenance and track equipment health to reduce frequent asset downtime. 
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  • Facility Management: Create, manage and share permits. Schedule leagues, meetings and programs. Reserve and manage facilities by accepting online and in-house reservations. 
  • League Management: Schedule leagues, explore defaults, manage team pages, auto-schedule regular games or tournaments and track game results. 
  • Inventory Management: Add inventory manually or by UPC scanners and edit or adjust inventory based on demand. 
  • Membership Management: Offer flexible membership options, order key tags and custom membership cards. 
  • Volunteer Management: Create, manage, organize and offer volunteer opportunities. Assign or enroll volunteers electronically. 
  • Point-of-Sale: Manage drop-ins, merchandise and concessions. 
  • Instructor Management: Create accounts for instructors, issue contracts, assign rates, manage activity rosters and collate participation data. 
  • Ticketing: Sell, create and scan tickets online or in-house. Allow patrons to print tickets or present them on mobile devices. 
  • Activity Registration and Management: Create, organize and schedule events or classes. Collect registration individually or as a team and communicate with the community through a cloud-based software. 
  • Reporting: Access, customize and automate advanced reports. Track performance and print, save, email or export reports. 
  • Calendar: Filter by reservation type, location, activity schedules, programs and league games. Share data with third-party calendars. 
  • Activity Catalog: Create a customized catalog arranged into categories with the option to search and filter. 
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  • Asset Mapping: Use visual maps to view asset placing and attach work order history, manuals and more to assets. Search and filter assets or scan QR codes to directly access asset information. Create new categories, change pin colors and view the number of rooms, assets and asset types for each building. 
  • Asset and Space Inventory: Add and track inventory, store data on facilities and assets, and access critical information like floor plans and guides. 
  • Document Management: Store all digital documents, building information, facility files, manuals, warranties and more in a single location. 
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Product Ranking

#54

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Facility Management Software

#73

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Facility Management Software

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User Sentiment Summary

Great User Sentiment 41 reviews
Excellent User Sentiment 26 reviews
89%
of users recommend this product

CivicPlus has a 'great' User Satisfaction Rating of 89% when considering 41 user reviews from 1 recognized software review sites.

92%
of users recommend this product

AkitaBox has a 'excellent' User Satisfaction Rating of 92% when considering 26 user reviews from 1 recognized software review sites.

4.44 (41)
4.62 (26)

Awards

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AkitaBox stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Streamlined Operations: CivicPlus helps manage reservations, registrations, and other tasks efficiently.
User-Friendly Interface: The software is designed to be easy to use for both staff and residents.
Robust Reporting: CivicPlus offers strong reporting features, providing valuable insights into operations.
Integration with Other Modules: The software integrates with other CivicPlus modules, such as those for managing memberships and leagues, enhancing its functionality.
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Centralized Platform: AkitaBox provides a centralized hub for all facility data, eliminating the need for paper documents and scattered information. Users highlight the ability to access asset details, maintenance history, and other crucial information from a single location, streamlining facility operations and improving efficiency.
User-Friendly Interface: AkitaBox is praised for its intuitive design and ease of navigation. Even users with limited technical expertise find it simple to use and understand, enabling quick access to information and efficient task completion.
Improved Asset Tracking: AkitaBox excels in asset management, allowing users to track the location and details of their assets effectively. The software's visual mapping feature, powered by Autodesk Revit integration, enables users to pinpoint asset locations on interactive floor plans, simplifying maintenance and inspections.
Streamlined Maintenance Management: AkitaBox streamlines maintenance operations with its robust work order management system. Users can easily generate, assign, and track work orders, ensuring timely completion of maintenance tasks. The software also facilitates preventive maintenance scheduling, reducing equipment downtime and extending asset lifespan.
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Cost: CivicPlus can be expensive, especially for smaller organizations with limited budgets.
Occasional Bugs: Users have reported experiencing occasional bugs and glitches, which can be disruptive to operations.
Lack of Phone Support: While CivicPlus offers email and emergency support, the lack of direct phone support may lead to delays in issue resolution.
Workarounds Over Solutions: Some users have reported that the technical support team often provides workarounds for software issues instead of addressing the root causes.
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Limited Offline Access: While accessible on various devices, some features, such as work order completion, require an internet connection, potentially hindering field technicians without consistent connectivity.
Manual Inventory Management: AkitaBox currently lacks robust inventory tracking capabilities, requiring manual updates and potentially leading to discrepancies or inefficiencies for organizations with complex inventory needs.
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Is CivicPlus truly a civic plus when it comes to recreation and facility management software? CivicPlus software generally receives positive reviews for its comprehensive features and user-friendly interface. Users praise its ability to streamline operations, easily manage reservations and efficiently handle registrations, making it a breeze for staff. The software's seamless integration capabilities with other CivicPlus products and third-party applications are also highlighted as a significant advantage, saving users time and effort. However, some users have reported occasional technical glitches and a learning curve for new users, which could pose initial challenges. Customer support receives mixed reviews, with some users praising the responsiveness and helpfulness, while others feel it could be more consistent. This inconsistency in customer support could be a cause for concern for users who require prompt assistance. CivicPlus is often compared favorably to similar products due to its robust functionality and user-friendly interface. Its ability to streamline complex tasks like facility scheduling, program registration, and membership management sets it apart. For instance, users have lauded its intuitive reservation system, which simplifies the process of booking facilities and managing availability. However, the occasional technical glitches and learning curve for new users are noted drawbacks compared to some competitors. These issues, while not widespread, could potentially impact user experience, especially for those transitioning from different software. Overall, CivicPlus is well-suited for local governments and organizations seeking to enhance the management of their recreational facilities and programs. Its comprehensive features, user-friendly interface, and integration capabilities make it a powerful tool for streamlining operations and improving efficiency. However, potential users should be aware of the reported technical glitches and mixed customer support experiences. Despite these drawbacks, CivicPlus remains a strong contender in the recreation and facility management software market, particularly for organizations prioritizing robust functionality and ease of use.

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Recent user reviews suggest it might be the key to unlocking a more efficient and insightful approach to facility management. Users consistently praise AkitaBox for its user-friendly interface and robust functionality, particularly highlighting its Revit®-powered floor plans. This feature, as one user puts it, allows them to "quickly and easily import data about the assets" and visualize them in 3D, significantly improving efficiency. This strength is particularly crucial for facility managers dealing with numerous buildings and assets, as it provides a centralized and visually intuitive way to manage them. However, like an unkempt facility, AkitaBox has a few areas that need a little "sprucing up" according to some users. A recurring concern is the lack of comprehensive bulk editing for asset types. One user points out the inconvenience of having to add the same asset type multiple times across different buildings. While this doesn't negate the software's overall value, it does highlight a potential area for improvement. Another user expressed that the initial data configuration process was subpar, leading to inaccuracies and wasted time. This suggests that while the software itself is generally well-regarded, the implementation process might require more attention to detail and user involvement. Despite these minor drawbacks, the overwhelming sentiment is positive. Users rave about the software's impact on data accuracy, operational efficiency, and streamlined processes. The ability to track energy consumption, manage work orders, and access asset information remotely are just a few examples of how AkitaBox is simplifying facility management for its users. AkitaBox is best suited for facility management teams of all sizes, especially those in industries like healthcare and education, who are looking for a comprehensive, user-friendly solution to manage their buildings and assets effectively. Its strengths in visual asset management, data accuracy, and ease of use make it a powerful tool for optimizing facility operations and making informed decisions.

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