24/7 Software vs Eptura Asset

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Our analysts compared 24/7 Software vs Eptura Asset based on data from our 400+ point analysis of Facility Management Software, user reviews and our own crowdsourced data from our free software selection platform.

24/7 Software Software Tool

Product Basics

24/7 Software offers a comprehensive solution for facility management, designed to streamline operations and enhance efficiency. This software is particularly beneficial for industries such as sports venues, entertainment complexes, and large-scale event facilities, where managing tasks and ensuring safety are paramount. Users appreciate its robust features, including real-time incident tracking, task management, and communication tools, which facilitate seamless coordination among staff. The platform's ability to integrate with existing systems and provide detailed analytics sets it apart from similar products, offering unique insights into operational performance. While specific pricing details are not publicly available, potential users are encouraged to contact SelectHub for a tailored quote that aligns with their specific requirements. Overall, 24/7 Software is praised for its user-friendly interface and powerful capabilities, making it a preferred choice for organizations seeking to optimize their facility management processes.
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Eptura Asset (formerly SIQ) offers a comprehensive software solution tailored for facility management, streamlining tasks such as space planning, maintenance scheduling, and asset tracking. This platform is particularly well-suited for large enterprises and organizations with complex facility needs, as it provides robust tools for optimizing space utilization and ensuring efficient operations. Users frequently highlight its intuitive interface and powerful analytics capabilities, which help in making data-driven decisions.

One of the standout features of Eptura Asset is its ability to integrate seamlessly with existing systems, reducing the learning curve and enhancing productivity. The software also supports real-time monitoring and reporting, which is crucial for maintaining high standards of facility management. Pricing for Eptura Asset typically varies based on the number of users and the specific modules required, with options for monthly or annual payments, making it flexible for different budgetary constraints.

Compared to similar products, Eptura Asset is often praised for its user-friendly design and comprehensive support services, which contribute to a smoother implementation process. Overall, Eptura'Asset's blend of advanced features and ease of use makes it a valuable tool for organizations aiming to enhance their facility management practices.

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24/7 Live Support
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Product Insights

  • Increased Efficiency: Streamline operations by automating routine tasks, allowing staff to focus on more strategic activities.
  • Real-Time Communication: Facilitate instant communication among team members, ensuring quick response times and reducing downtime.
  • Enhanced Accountability: Track task completion and staff performance with detailed logs, promoting responsibility and transparency.
  • Improved Safety: Monitor and manage safety protocols effectively, reducing the risk of accidents and ensuring compliance with regulations.
  • Cost Reduction: Optimize resource allocation and minimize waste, leading to significant cost savings over time.
  • Data-Driven Decisions: Leverage comprehensive analytics to make informed decisions that enhance operational effectiveness.
  • Scalability: Adapt to growing business needs without compromising on performance, ensuring seamless scalability.
  • Customizable Workflows: Tailor workflows to meet specific organizational requirements, enhancing flexibility and adaptability.
  • Centralized Information: Access all necessary data from a single platform, reducing the need for multiple software solutions.
  • Proactive Maintenance: Schedule and track maintenance tasks to prevent equipment failures and extend asset lifespan.
  • Enhanced Customer Experience: Improve service delivery and customer satisfaction by ensuring facilities are well-maintained and issues are promptly addressed.
  • Regulatory Compliance: Maintain compliance with industry standards and regulations through automated documentation and reporting.
  • Resource Optimization: Allocate resources more effectively by analyzing usage patterns and identifying areas for improvement.
  • Reduced Downtime: Minimize operational disruptions by quickly addressing issues as they arise, ensuring continuous productivity.
  • Improved Collaboration: Foster teamwork and collaboration through shared access to information and coordinated task management.
  • Comprehensive Reporting: Generate detailed reports to gain insights into operational performance and identify areas for enhancement.
  • Time Savings: Automate repetitive tasks to save time and allow staff to focus on higher-value activities.
  • Enhanced Security: Protect sensitive data and ensure secure access to information through robust security measures.
  • Predictive Insights: Utilize predictive analytics to anticipate future needs and trends, enabling proactive planning.
  • Environmental Sustainability: Implement energy-saving measures and track environmental impact to support sustainability goals.
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  • Enhanced Operational Efficiency: Streamlines facility management tasks, reducing time spent on manual processes and allowing staff to focus on strategic initiatives.
  • Cost Savings: Optimizes resource allocation and maintenance schedules, leading to significant reductions in operational costs.
  • Improved Space Utilization: Provides detailed analytics on space usage, enabling better planning and maximizing the use of available space.
  • Increased Employee Productivity: Creates a more organized and efficient work environment, which can boost employee morale and productivity.
  • Enhanced Compliance: Ensures adherence to regulatory standards and safety protocols, minimizing the risk of non-compliance penalties.
  • Data-Driven Decision Making: Offers comprehensive reporting and analytics, empowering managers to make informed decisions based on real-time data.
  • Scalability: Adapts to the growing needs of an organization, whether expanding to new locations or increasing the number of managed assets.
  • Improved Communication: Facilitates better communication between facility managers, staff, and service providers, ensuring everyone is on the same page.
  • Proactive Maintenance: Schedules preventive maintenance tasks, reducing the likelihood of unexpected equipment failures and extending asset lifespan.
  • Enhanced User Experience: Provides an intuitive interface that simplifies task management, making it easier for users to navigate and complete their work efficiently.
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  • Incident Management: Track incidents in real time. Build workflows, dispatch personnel and maintain a detailed history of all incidents. Adhere to standard operating procedures and ensure fast incident resolution. 
  • Dispatch Queue: Color-code to filter incidents by status in the dispatch queue. View all changes in the command center to ensure nothing gets overlooked. 
  • Configurable Incident Forms: Configure incident forms based on incident type, process or department. Add long or short forms to include as many details as needed. 
  • Reporting and Analytics: Generate reports based on data collected from incident forms. Configure charts based on the type of data being displayed. 
  • Maintenance Management: Schedule preventive maintenance activities and create work orders instantly. Streamline operations, manage assets, and track vendor and warranty information in real time, keeping all team members in the loop. 
  • Guard Tours: Gain visibility into the progress of guard patrols and increase peace of mind. Create and execute custom guard patrols to enhance facility security. 
  • Lost and Found: Process lost item requests from customers using a web form to collect all necessary details. Automatically match items found with those reported as lost after completing the lost claim form. 
  • Task Management: Manage tasks anywhere, anytime. Track progress on the go to improve efficiency and collaboration among team members. 
  • Activity Tracking: Track activities like shift changes, breaks, meetings, patrols and access requests. Filter activities by time, priority, assigned person or method of reporting. Generate activity reports anytime to promote staff accountability. 
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  • Space Management: Efficiently allocate and manage workspace resources with real-time data and analytics.
  • Asset Tracking: Monitor and maintain an inventory of all physical assets, ensuring optimal utilization and lifecycle management.
  • Maintenance Management: Schedule, track, and manage maintenance tasks to ensure facilities are always in top condition.
  • Room Booking: Simplify the process of reserving meeting rooms and other shared spaces with an intuitive booking system.
  • Move Management: Plan and execute office moves with minimal disruption, using detailed move plans and tracking tools.
  • Environmental Monitoring: Track and manage environmental conditions such as temperature, humidity, and air quality to ensure a comfortable and safe workspace.
  • Work Order Management: Create, assign, and track work orders to ensure timely completion of tasks and projects.
  • Vendor Management: Manage relationships with external vendors, including contract management and performance tracking.
  • Reporting and Analytics: Generate detailed reports and analytics to gain insights into facility operations and make data-driven decisions.
  • Mobile Access: Access key features and data from mobile devices, enabling on-the-go management and decision-making.
  • Integration Capabilities: Seamlessly integrate with other enterprise systems such as HR, finance, and IT for a unified approach to facility management.
  • Compliance Management: Ensure compliance with industry regulations and standards through automated tracking and reporting.
  • Customizable Dashboards: Create personalized dashboards to monitor key performance indicators and metrics relevant to your organization.
  • Emergency Preparedness: Develop and manage emergency response plans to ensure the safety and security of all occupants.
  • Energy Management: Monitor and optimize energy usage to reduce costs and improve sustainability.
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Product Ranking

#109

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Facility Management Software

#158

among all
Facility Management Software

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User Sentiment Summary

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Excellent User Sentiment 70 reviews
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94%
of users recommend this product

Eptura Asset has a 'excellent' User Satisfaction Rating of 94% when considering 70 user reviews from 2 recognized software review sites.

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4.69 (35)
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4.7 (35)

Awards

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Eptura Asset stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Incident Management System: Users praise the software's robust incident management system, highlighting its effectiveness in documenting, tracking, and resolving incidents efficiently.
User-Friendly Interface: The software is commended for its intuitive design and ease of use, enabling facility management teams to navigate and utilize its features with minimal training.
Responsive Support Team: Users appreciate the helpful and responsive customer support team, who provide timely assistance and guidance when needed.
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Streamlined Workflows: Users appreciate how Eptura Asset simplifies tasks like scheduling maintenance requests, tracking work orders, and managing vendor contracts. One user mentioned that they were able to easily track the progress of a repair request, which saved them time and frustration.
Improved Communication: Eptura Asset's communication features, such as email notifications and online dashboards, help keep everyone on the same page. A user commented that they were able to stay informed about upcoming maintenance events and receive timely updates on work order progress.
Data-Driven Insights: Eptura provides valuable data and analytics that help facility managers make informed decisions. One user highlighted how they were able to identify trends in maintenance requests and proactively address potential issues before they became major problems.
Mobile Accessibility: Eptura's mobile app allows facility managers to stay connected and manage tasks on the go. A user mentioned that they were able to approve work orders and communicate with vendors from their smartphone, which increased their efficiency.
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Limited Customization: Some users have reported that the software can be inflexible when it comes to adapting to unique business processes or industry-specific requirements.
Mobile App Functionality: While 24/7 Software offers a mobile app, some users have found its functionality to be limited compared to the desktop version, particularly for complex tasks or workflows.
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Limited Customization: Some users have reported difficulty in tailoring the platform to their specific needs, particularly when it comes to managing unique workflows or integrating with existing systems. For example, a user might want to track specific maintenance requests for a particular type of equipment, but the platform doesn't offer the necessary flexibility.
Steep Learning Curve: The platform's interface can be complex and require significant time to master, especially for users who are not familiar with similar software. This can lead to frustration and slow down the adoption process, particularly for new employees or those who are not tech-savvy.
Lack of Mobile Optimization: Some users have reported issues with the mobile app, which can be clunky or lack essential features. This can be a major inconvenience for facility managers who need to access critical information or manage tasks on the go.
Customer Support Issues: Some users have expressed dissatisfaction with the responsiveness and quality of customer support. This can be a major problem when encountering technical difficulties or needing assistance with complex tasks.
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Is 24/7 Software always there for you, even when your facility isn't? Users overwhelmingly say "yes!" They rave about its user-friendliness, highlighting the activity log's simplicity, even for those less tech-savvy. This ease of use is crucial for widespread adoption and efficient task management, especially in fast-paced environments like the baseball stadium mentioned in one review. Users also appreciate the comprehensive features, particularly the robust incident management system, which streamlines operations and provides a centralized record, as evidenced by its successful implementation at baseball games.However, some users express a desire for more frequent updates to further enhance the software's capabilities. While the current version is highly regarded, particularly for its preventative maintenance tracking and asset management, staying ahead of the curve with regular updates is essential in today's rapidly evolving technological landscape. This would ensure 24/7 Software remains competitive and caters to the ever-growing needs of its users.Overall, 24/7 Software is best suited for businesses seeking a user-friendly, feature-rich solution for managing maintenance operations, incident tracking, and preventative maintenance. Its intuitive design makes it ideal for teams of varying technical expertise, while its comprehensive features cater to a wide range of industries and needs. The positive user feedback, particularly regarding its ease of use and comprehensive features, makes it a compelling choice for businesses looking to streamline their operations and enhance efficiency.

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User reviews from the past year reveal a mixed bag. While Eptura Asset aims to be a comprehensive solution for tasks like desk booking and asset tracking, users point out a discrepancy between ambition and execution. Some praise its robust features for facility management, highlighting the ease of submitting service requests, tracking inventory, and managing vendor invoices, all within a single platform. They particularly appreciate the preventive maintenance scheduling, which helps them minimize downtime and keep their facilities in top shape. However, a recurring gripe is the platform's complexity. Users find it challenging to navigate the interface and utilize the software's full potential, often feeling overwhelmed by the sheer number of features. This steep learning curve, coupled with occasional glitches and slow loading times, leaves some users frustrated.Eptura Asset's strength lies in its comprehensive approach to facility and asset management, offering a one-stop shop for various tasks. However, its Achilles' heel is its user-friendliness, which could hinder adoption and satisfaction. Eptura Asset seems best suited for larger organizations with dedicated IT resources to navigate the platform's complexities and provide adequate training to employees. Smaller companies, especially those without dedicated IT staff, might find Eptura Asset overwhelming and may be better served by a simpler, more intuitive solution.

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