24/7 Software vs Axxerion

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Our analysts compared 24/7 Software vs Axxerion based on data from our 400+ point analysis of Facility Management Software, user reviews and our own crowdsourced data from our free software selection platform.

24/7 Software Software Tool

Product Basics

24/7 Software offers a comprehensive solution for facility management, designed to streamline operations and enhance efficiency. This software is particularly beneficial for industries such as sports venues, entertainment complexes, and large-scale event facilities, where managing tasks and ensuring safety are paramount. Users appreciate its robust features, including real-time incident tracking, task management, and communication tools, which facilitate seamless coordination among staff. The platform's ability to integrate with existing systems and provide detailed analytics sets it apart from similar products, offering unique insights into operational performance. While specific pricing details are not publicly available, potential users are encouraged to contact SelectHub for a tailored quote that aligns with their specific requirements. Overall, 24/7 Software is praised for its user-friendly interface and powerful capabilities, making it a preferred choice for organizations seeking to optimize their facility management processes.
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Axxerion is a property, storage and maintenance management platform that provides flexible asset, facility and inventory management features. It simplifies maintenance operations, centralizes communication, and collects data to promote better business decisions and accurate forecasting.

Its scalability and flexibility make it ideal for organizations of all sizes in diverse industries. It’s available for cloud deployment.
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$39.95 Monthly
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$3,500 Annually
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Tailored to your specific needs
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Product Assistance

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24/7 Live Support
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Product Insights

  • Increased Efficiency: Streamline operations by automating routine tasks, allowing staff to focus on more strategic activities.
  • Real-Time Communication: Facilitate instant communication among team members, ensuring quick response times and reducing downtime.
  • Enhanced Accountability: Track task completion and staff performance with detailed logs, promoting responsibility and transparency.
  • Improved Safety: Monitor and manage safety protocols effectively, reducing the risk of accidents and ensuring compliance with regulations.
  • Cost Reduction: Optimize resource allocation and minimize waste, leading to significant cost savings over time.
  • Data-Driven Decisions: Leverage comprehensive analytics to make informed decisions that enhance operational effectiveness.
  • Scalability: Adapt to growing business needs without compromising on performance, ensuring seamless scalability.
  • Customizable Workflows: Tailor workflows to meet specific organizational requirements, enhancing flexibility and adaptability.
  • Centralized Information: Access all necessary data from a single platform, reducing the need for multiple software solutions.
  • Proactive Maintenance: Schedule and track maintenance tasks to prevent equipment failures and extend asset lifespan.
  • Enhanced Customer Experience: Improve service delivery and customer satisfaction by ensuring facilities are well-maintained and issues are promptly addressed.
  • Regulatory Compliance: Maintain compliance with industry standards and regulations through automated documentation and reporting.
  • Resource Optimization: Allocate resources more effectively by analyzing usage patterns and identifying areas for improvement.
  • Reduced Downtime: Minimize operational disruptions by quickly addressing issues as they arise, ensuring continuous productivity.
  • Improved Collaboration: Foster teamwork and collaboration through shared access to information and coordinated task management.
  • Comprehensive Reporting: Generate detailed reports to gain insights into operational performance and identify areas for enhancement.
  • Time Savings: Automate repetitive tasks to save time and allow staff to focus on higher-value activities.
  • Enhanced Security: Protect sensitive data and ensure secure access to information through robust security measures.
  • Predictive Insights: Utilize predictive analytics to anticipate future needs and trends, enabling proactive planning.
  • Environmental Sustainability: Implement energy-saving measures and track environmental impact to support sustainability goals.
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  • Control Costs: Manage overhead costs more easily with automated invoicing, digital payments, sales potential analysis, and integration of labor and materials cost into a single platform. Manage financial tasks such as budgets, balance sheets, invoices and more without leaving the platform. 
  • Manage Projects: Streamline project timelines, event management, construction, consulting and relocations. Save time and money by centralizing communication, financial management and resource planning to optimize projects. 
  • Convenient: A user-friendly interface and highly configurable options make this system excellent for users needing customization and ease-of-use. Managers can add and remove fields to customize the system and improve user adoption. 
  • Accessible: Web-based deployment makes it accessible from any device with an Internet connection. 
  • Track, Monitor and Manage Assets: Keep maintenance teams on-track and focused with task hierarchies and issue tracking. Managers can set projected timelines and resources, then track how closely those projections are met for accurate forecasting and labor management. 
  • Simplify Labor Management: Maintenance team members can submit their timesheets, daily or weekly, directly to project tasks where they can be reviewed, edited and approved. Management can break down labor resources, identify pain points and calculate KPIs. 
  • Make Smarter Business Decisions: Make data-driven decisions through advanced reporting and analytics. Hundreds of prebuilt and customizable reports provide valuable insights into a variety of metrics. 
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  • Incident Management: Track incidents in real time. Build workflows, dispatch personnel and maintain a detailed history of all incidents. Adhere to standard operating procedures and ensure fast incident resolution. 
  • Dispatch Queue: Color-code to filter incidents by status in the dispatch queue. View all changes in the command center to ensure nothing gets overlooked. 
  • Configurable Incident Forms: Configure incident forms based on incident type, process or department. Add long or short forms to include as many details as needed. 
  • Reporting and Analytics: Generate reports based on data collected from incident forms. Configure charts based on the type of data being displayed. 
  • Maintenance Management: Schedule preventive maintenance activities and create work orders instantly. Streamline operations, manage assets, and track vendor and warranty information in real time, keeping all team members in the loop. 
  • Guard Tours: Gain visibility into the progress of guard patrols and increase peace of mind. Create and execute custom guard patrols to enhance facility security. 
  • Lost and Found: Process lost item requests from customers using a web form to collect all necessary details. Automatically match items found with those reported as lost after completing the lost claim form. 
  • Task Management: Manage tasks anywhere, anytime. Track progress on the go to improve efficiency and collaboration among team members. 
  • Activity Tracking: Track activities like shift changes, breaks, meetings, patrols and access requests. Filter activities by time, priority, assigned person or method of reporting. Generate activity reports anytime to promote staff accountability. 
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  • Work Orders: Tracks work order progress among individual technicians, between teams or for an entire organization. Management can assign and schedule work orders, create work categories and manage role-based access. 
  • Document Management: Search, view, edit, share and download documents associated with assets, projects and more. Internet access and storage ensures documents are always the most recent version. 
  • Scheduled Maintenance: Workflow assignments, approval requirements and purchasing processes ensure workflows operate smoothly. Supports task hierarchies with projected timelines, dependencies, and technician assignment days, weeks or months in advance. 
  • Financial Management: Offers: 
    •  Multiple general ledgers, invoicing, accounts payable/receivable and balance sheets. 
    •  Account charts, profit and loss tracking, and budgeting. 
    •  Purchase orders and currency conversions. 
    •  Tax calculation for multiple sites and payments or collections via batched orders. 
  • Asset Management: Includes asset catalogs, location tracking, purchasing, warranties and maintenance histories, asset reservations or assignment, and security rights. 
  • Dashboards: Provides at-a-glance insights via charts, graphics, lists and other visualizations. Set custom filters and formulas to generate reports and display them visually or via tables. 
  • Inventory Management: Saves costs by optimizing inventory stock and order quantities. Provides a complete overview of stock, including current, minimum and maximum inventory levels, packaging units, orders and more. View products as separate units such as price, currency and dimensions. 
  • CRM: Centrally manage all contact details, map organizational structure, amend details with a single entry, track all forms of customer interaction, and manage and monitor leads effectively. 
  • Human Resource Management: Post job vacancies with details like pay scales and candidates profiles, simplify employment procedures through custom workflows, log absences, and perform digital file-keeping. 
  • Purchase Management: Manages data for products, services, suppliers, reductions and more. Supports the purchase-to-pay-process and creation of product features to facilitate product searches. 
  • Space Management: Helps optimize the workforce, access interactive plans, plan moves and navigate via online devices or in-office kiosks. Facilitates finance management, catering and real-time insights. 
  • Catalog Management: Effectively manage information, access it from several locations and share it with current and prospective clients. 
  • Bidding and Procurement: Select and send invitations to contractors and suppliers to send bids through email, compare prices and services, and generate relevant work or purchase orders. 
  • Lease Management: Manages multiple leases, subleases and amendments, vacancy and occupancy, lease expiration dates, payment requests and invoices, and more. 
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Product Ranking

#109

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Facility Management Software

#16

among all
Facility Management Software

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User Sentiment Summary

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Excellent User Sentiment 300 reviews
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92%
of users recommend this product

Axxerion has a 'excellent' User Satisfaction Rating of 92% when considering 300 user reviews from 3 recognized software review sites.

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4.3 (2)
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4.6 (24)
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4.6 (274)

Awards

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Axxerion stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Incident Management System: Users praise the software's robust incident management system, highlighting its effectiveness in documenting, tracking, and resolving incidents efficiently.
User-Friendly Interface: The software is commended for its intuitive design and ease of use, enabling facility management teams to navigate and utilize its features with minimal training.
Responsive Support Team: Users appreciate the helpful and responsive customer support team, who provide timely assistance and guidance when needed.
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User-Friendly: It’s easy to navigate, find and use tools, according to 68% of user feedback on this feature.
Simple Implementation: Implementation is simple and quick, with end-to-end user support, as indicated by 100% reviews on this aspect.
Customer Service: According to 60% of reviews on customer service, Axxerion offers consistent and quick support.
Easy Configuration: Users can easily configure the tools and functions to fit the unique requirements of their business, according to 100% of reviews on its configuration.
Out-of-the-Box Features: All reviews on features indicate that it offers comprehensive and ready-to-go features such as property asset management, work orders, property inspections, reporting and preventative maintenance.
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Limited Customization: Some users have reported that the software can be inflexible when it comes to adapting to unique business processes or industry-specific requirements.
Mobile App Functionality: While 24/7 Software offers a mobile app, some users have found its functionality to be limited compared to the desktop version, particularly for complex tasks or workflows.
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Difficult to Use: Users have reported that the software can be difficult to navigate and use, especially for those who are not familiar with facility management software.
Limited Customization: Axxerion offers limited customization options, which can be frustrating for businesses with specific needs.
Reporting Issues: Some users have complained about the reporting functionality, finding it cumbersome or limited in its ability to generate the specific reports they need.
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Is 24/7 Software always there for you, even when your facility isn't? Users overwhelmingly say "yes!" They rave about its user-friendliness, highlighting the activity log's simplicity, even for those less tech-savvy. This ease of use is crucial for widespread adoption and efficient task management, especially in fast-paced environments like the baseball stadium mentioned in one review. Users also appreciate the comprehensive features, particularly the robust incident management system, which streamlines operations and provides a centralized record, as evidenced by its successful implementation at baseball games.However, some users express a desire for more frequent updates to further enhance the software's capabilities. While the current version is highly regarded, particularly for its preventative maintenance tracking and asset management, staying ahead of the curve with regular updates is essential in today's rapidly evolving technological landscape. This would ensure 24/7 Software remains competitive and caters to the ever-growing needs of its users.Overall, 24/7 Software is best suited for businesses seeking a user-friendly, feature-rich solution for managing maintenance operations, incident tracking, and preventative maintenance. Its intuitive design makes it ideal for teams of varying technical expertise, while its comprehensive features cater to a wide range of industries and needs. The positive user feedback, particularly regarding its ease of use and comprehensive features, makes it a compelling choice for businesses looking to streamline their operations and enhance efficiency.

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Are users axxelerating their facility management with Axxerion, or are they stuck in neutral? User reviews from the past year paint a mixed picture of this software. While some users praise its customizability, allowing them to tailor the platform to their specific needs, others find the interface clunky and difficult to navigate. A key strength highlighted by users is Axxerion's robust reporting capabilities, enabling them to easily track key performance indicators like work order completion rates and equipment maintenance costs. However, some users express frustration with the software's limited mobile functionality, hindering their ability to manage tasks on the go. A major differentiator for Axxerion is its comprehensive suite of features, covering everything from preventive maintenance scheduling to space optimization. This breadth of functionality makes it a one-stop shop for facility managers, eliminating the need for multiple disparate systems. However, this comprehensiveness can also be a double-edged sword, as some users find the sheer number of features overwhelming, particularly during the initial onboarding process. Overall, Axxerion seems best suited for larger organizations with complex facility management needs and dedicated resources for training and implementation. Smaller organizations with simpler requirements might find the software's extensive functionality and associated learning curve to be overkill.

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