BILL Spend & Expense vs Concur Expense

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Our analysts compared BILL Spend & Expense vs Concur Expense based on data from our 400+ point analysis of Expense Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Concur Expense Software Tool

Product Basics

BILL Spend & Expense (formerly called Divvy) is a free cloud-based accounting and expense management solution. It provides businesses with a secure financial platform to manage payments, subscriptions and eliminate the requirements of expense reports. The swipe to books functionality helps make well-informed cash flow decisions, cut down on the losses before they happen and frees businesses from the worry of saving receipts ever again.
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Concur Expense is a sophisticated software solution designed to streamline expense management processes. It is particularly well-suited for businesses of varying sizes across industries such as finance, healthcare, and technology, where efficient expense tracking is crucial. The platform offers unique benefits like automated expense reporting, integration with travel bookings, and real-time data analytics, enhancing operational efficiency. Users appreciate its intuitive interface and robust features, including receipt capture via mobile devices and policy compliance checks. Compared to similar products, Concur Expense is praised for its comprehensive capabilities and ease of use, though some users note a learning curve. Pricing details are typically customized based on organizational needs, so potential users are encouraged to contact SelectHub for a tailored quote. Overall, Concur Expense stands out for its ability to simplify and automate expense management, making it a valuable tool for businesses aiming to optimize their financial operations.
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Product Insights

  • Easy Access to Credit: Access the funding by applying for a credit card online within seconds.  
  • Go Paperless: Access reports with a few clicks on the phone. Eliminate the need for manual expense reports, which could be prone to error or duplication. 
  • Real-Time Tracking: Get access to budget and funds in real time. Identify the areas that result in revenue loss or profit. Take control of the budget and make the right decision.  
  • Transparency: Track the invoices alongside other expenses in real time. Help keep the spending under budget. 
  • Free: Use the spend management software for free. Include premium add-ons like reimbursements and implementation at an affordable price.  
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  • Streamlined Approval Process: Concur Expense automates the approval workflow, reducing the time managers spend on reviewing and approving expenses. This ensures faster reimbursement and less administrative burden.
  • Enhanced Compliance: The software enforces company policies by flagging non-compliant expenses, helping organizations maintain adherence to internal guidelines and external regulations.
  • Real-Time Expense Tracking: Employees can capture and submit expenses on-the-go using mobile devices, providing managers with up-to-date visibility into spending patterns.
  • Reduced Errors: Automated data entry and receipt capture minimize human errors, ensuring accurate expense reporting and reducing the risk of financial discrepancies.
  • Improved Financial Insights: Concur Expense provides detailed analytics and reporting tools, enabling finance teams to identify spending trends and make informed budgeting decisions.
  • Time Savings: By automating routine tasks such as receipt matching and expense categorization, employees and finance teams save significant time, allowing them to focus on more strategic activities.
  • Global Accessibility: The platform supports multiple currencies and languages, making it suitable for multinational organizations and facilitating seamless expense management across borders.
  • Integration Capabilities: Concur Expense integrates with various ERP and accounting systems, ensuring a smooth flow of financial data and reducing the need for manual data transfers.
  • Enhanced Employee Experience: The intuitive interface and mobile app make it easy for employees to submit expenses, improving user satisfaction and compliance with expense policies.
  • Cost Control: By providing visibility into spending and enforcing policy compliance, Concur Expense helps organizations control costs and prevent unnecessary expenditures.
  • Environmental Impact: Digital receipt capture and electronic submissions reduce paper usage, contributing to an organization's sustainability efforts.
  • Scalability: The solution can grow with the organization, accommodating increasing numbers of users and transactions without compromising performance.
  • Security and Data Protection: Concur Expense employs robust security measures to protect sensitive financial data, ensuring compliance with data protection regulations.
  • Customizable Workflows: Organizations can tailor approval processes and expense categories to fit their unique business needs, enhancing operational efficiency.
  • Vendor Negotiation Leverage: Detailed spending reports provide leverage in negotiations with vendors, potentially leading to better terms and cost savings.
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  • Virtual Card: Manage businesses and make purchases online with a virtual card that has a unique number for the company.  
  • Software Integration: Integrate with the software that a business is using without any manual recoding. Customize the program to match the charts of accounts, thereby saving significant time. 
  • Tracking and Managing Expenses: Track and manage out-of-pocket expenses alongside the card spend with real-time visibility in one place. 
  • Card and Software Together: Give companies control of their finances and budget. Create a card, choose a budget and set a limit. 
  • Earn Rewards: Earn rewards with every purchase which can include a gift card or cash back.  
  • Send and Request Money: Send or request money to and from cards. Set a schedule for when money gets sent to a particular card. 
  • Expense Automation: Control overspending and adjust spenders funds as needed. Get precoded and ready-to-upload expense sheets directly into the accounting system. 
  • Budget Management: Sync automatically with employee cards to provide real-time visibility and control spending. Manage the budget by team and add or remove members instantly. 
  • Subscription Management: Create and secure virtual card for each subscription. Freeze the card anytime to protect the business from fraud and overcharging. 
  • Invoice Automation: Automate invoices with push notifications and email reminders. Keep track of the invoice dashboard by status. 
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  • Automated Expense Capture: Automatically imports and categorizes expenses from credit card transactions and receipts, reducing manual entry.
  • Mobile App Integration: Allows users to capture receipts and manage expenses on-the-go using a smartphone app, ensuring timely submissions.
  • Policy Compliance Checks: Built-in compliance rules flag policy violations, helping organizations enforce spending policies effectively.
  • Multi-Currency Support: Handles expenses in multiple currencies, automatically converting them based on current exchange rates for accurate reporting.
  • Customizable Approval Workflows: Enables organizations to set up tailored approval processes that align with their internal procedures.
  • Real-Time Analytics and Reporting: Provides detailed insights into spending patterns through customizable dashboards and reports.
  • Integration with ERP Systems: Seamlessly connects with enterprise resource planning systems like SAP, Oracle, and others for streamlined data flow.
  • Receipt OCR Technology: Uses optical character recognition to extract data from receipts, minimizing manual data entry errors.
  • Audit Trail: Maintains a comprehensive log of all actions taken within the system, supporting transparency and accountability.
  • Travel Booking Integration: Links with travel booking tools to consolidate travel and expense data, simplifying the management process.
  • Customizable Expense Categories: Allows businesses to define specific categories that match their unique expense tracking needs.
  • VAT/GST Tracking: Supports the tracking and reporting of value-added tax and goods and services tax for compliance with tax regulations.
  • Delegated Access: Permits users to assign delegates to manage expenses on their behalf, ensuring continuity during absences.
  • Fraud Detection: Employs algorithms to identify unusual spending patterns, helping to prevent fraudulent activities.
  • Expense Report Templates: Offers pre-configured templates for quick and consistent expense report creation.
  • Data Security and Compliance: Adheres to industry standards for data protection, ensuring sensitive financial information is secure.
  • Global Support: Provides support for multiple languages and regional compliance requirements, catering to international businesses.
  • User-Friendly Interface: Features an intuitive design that simplifies navigation and enhances user experience.
  • Third-Party App Integration: Connects with various third-party applications to extend functionality and improve workflow efficiency.
  • Custom Reporting Tools: Allows users to create bespoke reports tailored to specific business needs and objectives.
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User Sentiment Summary

Excellent User Sentiment 271 reviews
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94%
of users recommend this product

BILL Spend & Expense has a 'excellent' User Satisfaction Rating of 94% when considering 271 user reviews from 2 recognized software review sites.

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5.0 (14)
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4.68 (257)
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Awards

BILL Spend & Expense stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Virtual Cards: BILL Spend & Expense allows users to create virtual cards for specific vendors or employees, which helps to control spending and track expenses more effectively.
Budgeting Tools: The platform offers budgeting tools that enable users to set spending limits and track their progress against those limits, promoting better financial management.
Expense Tracking: BILL Spend & Expense simplifies expense tracking by automatically categorizing transactions and allowing users to attach receipts and notes to expenses.
Integrations: BILL Spend & Expense integrates with various accounting software programs, streamlining the process of reconciling expenses and keeping financial records up-to-date.
Mobile App: The BILL Spend & Expense mobile app provides users with convenient access to their accounts and expense management tools while on the go.
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Comprehensive Features: Concur Expense encompasses a wide array of features, covering everything from travel booking and expense tracking to policy enforcement and reporting, making it a one-stop solution for managing business expenses.
Mobile Accessibility: The availability of a highly-rated mobile app allows users to manage expenses, capture receipts, and submit reports from any location, simplifying expense management for on-the-go employees.
Integration Capabilities: Concur Expense seamlessly integrates with other enterprise systems, including accounting software and travel booking platforms, streamlining data flow and reducing manual entry.
Automated Processes: The platform automates numerous tasks, such as expense calculations, policy checks, and approval workflows, minimizing manual effort, reducing errors, and accelerating reimbursements.
Real-Time Visibility: Concur Expense provides real-time insights into travel and expense data, enabling businesses to track spending patterns, identify cost-saving opportunities, and make informed decisions.
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Limited Accounting Features: BILL Spend & Expense's strength lies in expense management, but it may lack advanced accounting features required by some businesses, such as accounts payable and accounts receivable management.
Integrations: While BILL Spend & Expense integrates with popular accounting software, the depth of integration and available features may vary. Users should ensure their accounting software is fully compatible with BILL Spend & Expense to avoid manual data entry or limitations.
Customer Support: Some users have reported challenges with BILL Spend & Expense's customer support, including long wait times and difficulty resolving complex issues. Consider the importance of responsive and effective customer support for your business needs.
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User Interface: Many users find the Concur interface, particularly the mobile app, less intuitive and more cumbersome than some competing expense solutions.
Performance Issues: Users frequently report glitches, crashes, and slow performance with the Concur app, particularly on Android devices, leading to frustration and lost productivity.
Receipt Management: Uploading, attaching, and managing receipts can be a significant pain point for Concur users, with frequent issues reported in saving receipts correctly and linking them to expense reports.
Customer Support: Concur's customer support is often criticized for slow response times and unhelpful resolutions, leaving users feeling stuck and frustrated with unresolved issues.
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BILL Spend & Expense has garnered positive feedback from users for its user-friendly interface and time-saving automation features. The software simplifies expense reporting by allowing employees to capture receipts and submit expenses directly through the mobile app. BILL Spend & Expense's budgeting tools enable businesses to allocate funds, track spending, and gain insights into their financial health. Users appreciate the real-time visibility into cash flow and the ability to integrate with popular accounting software like QuickBooks and Xero. While BILL Spend & Expense receives praise for its core functionalities, some users note that the customer support could be more responsive. Additionally, the software may not be as feature-rich as some of its competitors, such as Expensify or Zoho Expense, which offer more advanced reporting and customization options. However, BILL Spend & Expense's simplicity and ease of use make it an attractive choice for small and medium-sized businesses that prioritize streamlining expense management and budgeting processes. Its intuitive platform and automation capabilities cater to businesses seeking a hassle-free solution to track spending, control costs, and gain better financial control.

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Can Concur Expense concur with your expense management needs? User reviews from the last year suggest a mixed bag. While Concur Expense is generally praised for its robust features, mobile app, and integrations, which streamline expense reporting and make it a breeze for frequent travelers, some users find the initial learning curve steep and customer support inconsistent. For instance, one user lauded the app's ability to effortlessly upload receipts and track approvals, while another bemoaned the occasional spotty customer service. This disparity in experience highlights the importance of considering individual needs and expectations. A key differentiator for Concur Expense is its comprehensive nature, offering a one-stop shop for expense tracking, reporting, and approval. This is particularly valuable for larger organizations where streamlined workflows and integration with existing financial systems are paramount. However, the lack of pricing transparency and potential for complexity might make it less appealing to smaller businesses with simpler requirements. Think of it like a Swiss Army knife – incredibly versatile but potentially overwhelming if you only need a basic blade. In conclusion, Concur Expense emerges as a powerful tool best suited for larger organizations seeking a feature-rich and integrated expense management solution. Its strengths lie in its comprehensiveness, mobile capabilities, and automation features, which can significantly reduce manual effort and improve efficiency. However, potential users should weigh these benefits against the potential for a complex user interface and variable customer support.

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