SyteLine vs Sage 300 Cloud

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Our analysts compared SyteLine vs Sage 300 Cloud based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

Sage 300 Cloud Software Tool

Product Basics

SyteLine, by Infor Inc., is enterprise resource planning (ERP) software. It can handle various production models, including make-to-stock, make-to-order, engineer-to-order and assemble-to-order. Core functions also include financials, inventory management, production planning, supply chain management and customer relationship management.

Recent reviews are positive about this flexibility. You can choose between on-premise, private cloud or cloud-based deployment options. Scalability is another major advantage. The system adapts as your business grows, making it a suitable solution for companies of various sizes.

Advanced features like production scheduling, shop floor control, quality management and regulatory compliance tools enhance visibility and control. SyteLine is particularly well-suited for companies with complex manufacturing processes, diverse product lines, and demanding customer requirements.

SyteLine offers a subscription-based model, starting at $200 per user per month. The final price depends on factors like the number of users, deployed modules and chosen deployment options.

To explore other popular solutions that Infor offers, visit our Infor company page.

Pros
  • Robust features
  • Scalable
  • Easy to use
  • Advanced production scheduling
  • Shop floor control
Cons
  • Customization challenges
  • Integration challenges
  • Occasional performance issues
  • Mid-range price
  • Subscription fees
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Sage 300cloud (formerly known as Sage ERP Accpac) helps businesses manage their finance and bookkeeping needs. It offers handy accounts receivable, accounts payable and general ledger accessories to ease routine processes. Its general ledger accessory has robust consolidation features and easily ciphers intercompany transfers, making it suitable for companies with intricate corporate structures like multi-entities, franchises and companies with international subsidiaries.

Its application programming interface (API) and software development kit (SDK) components make it an effective option. It can scale and extend its capabilities to customers in several industries.
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$200/User, Monthly
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$267/User, Monthly
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Boost Visibility and User Experience: Design, sell, and manage unique products with order management, customer relationship management (CRM), project and resource management, markup visibility and electronic collaboration tools. 
  • Optimize the Supply Chain: Improve visibility across the supply chain and reduce costs with robust capabilities that enable better sourcing and procurement, inventory management, and shipping and receiving. 
  • Reduce Operations Complexity: Facilitate productivity, planning and production to improve quality while reducing costs with quality management capabilities, advanced planning and scheduling, repetitive manufacturing tools, asset maintenance and more. 
  • Expand Service Revenues: Manage and deliver superior service by leveraging real-time shop floor reporting, a detailed contact center to track profitable service activities, and efficient scheduling and work order management tools. 
  • Support Digital Transformation: Leverage superior integration, extensibility, collaboration, analytics and mobile capabilities to drive digital transformation and compete in Industry 4.0. 
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  • Highly Scalable: Provides flexible features that support numerous technologies, databases and operating systems and adjusts with business growth. 
  • Full Visibility: Keeps businesses connected with one robust solution, making it easier to share and communicate effectively. 
  • Varying Plans: Flexible payment options allow users to choose the ideal edition, modules and deployability for their business. 
  • Diverse Accommodations: Offers multi-currency, multi-entity, multi-language and intercompany abilities that help users manage their company with a single solution. 
  • Data Hosting Choices: Users can choose to host their data privately or with its value-added resellers (VARs). 
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  • Operation and Supply Chain Management: Enable better sourcing and procurement, inventory management, and shipping and receiving. Collaborate with vendors over a secure supplier portal. Regularly verify physical inventory levels to ensure accuracy.
  • Project Management: Access a single interface that provides a unified location to manage all projects and resources. Includes a defined task and resource structure, defined invoice milestones and revenue recognition, and quick cost-and-schedule-variance identification.
  • Advanced Planning and Scheduling (APS): Use demand forecasting tools to predict customer needs and track materials availability to ensure sufficient raw materials are always in stock. Use APS tools with mixed mode support for engineer-to-order, configure-to-order, highly repetitive, process and service-based manufacturing.
  • Shop Floor Management: Manage production activities on the factory floor in real time. Create, track and manage work orders associated with specific production runs. Track labor with visibility of employee time spent on different production tasks.
  • Purchase Orders and Requisitions: Generate purchase orders automatically based on purchase requisitions and approved vendor information. Manage communication with suppliers and track purchase order status.
  • Service Management: Manage and deliver tailored service with real-time shop floor reporting, a detailed contact center to track profitable service activities, and efficient scheduling and work order management tools.
  • Industry 4.0 Integration: Connect with internet-of-things (IoT) devices on the factory floor to gather accurate data on machine performance, environmental conditions and other factors. Automate production processes based on real-time insights.
  • Collaboration Portals: Improve collaboration with customers, vendors and resellers with easy-to-use portals that provide quick access to data that users care about.
  • Financial Management: Coordinate production operations with financial and costing operations. Capabilities include:
    • Accounts payable and receivable can automatically input and calculate payments.
    • Tax management to ensure financial compliance through various business stages.
    • Parametric and rule-based calculations to automatically calculate pricing for individual materials.
    • Ability to link purchases, work orders and customer orders to calculate profit margins.
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  • Accounting and Finance: Allows users to blend sales and services tools for smooth financial management, ensuring refined financial compliance and reporting. 
  • Manage and Close Books: Supervise books for various entities and close the books by a company or consolidated companies. Automate transfers within general ledgers that affect more than one company. 
  • Inventory and Warehousing: Get immediate inventory management software for vendors with complete command over warehouse inventory. Track stock with precision and enhance customer satisfaction. Develop serial or lot numbers for supervising items in stock. 
  • Purchasing and Supplier Management: Its purchasing management tool develops thorough error-free records of all purchases and simplifies purchasing processes. 
  • Monitor Taxes: Manage tax implications found in invoices through its tax management tool. Direct payable taxes to their local tax authority or determine the taxes due on an invoice. 
  • Business Intelligence and Reporting: Review specific data to pinpoint arising problems, develop clear-cut analyses and instantaneously enhance operations. 
  • Sales and Customer Management: Increases sales and distribution methods with augmented sales management. 
  • Customer Service: Convert businesses into customer-centric and productive organizations by integrating with Sage CRM. 
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Product Ranking

#13

among all
ERP Software

#28

among all
ERP Software

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Analyst Rating Summary

86
70
100
77
68
60
82
87
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Analytics and Reporting
Order Management
Service Management
Finance and Accounting
Manufacturing
Inventory Management
Finance and Accounting
Project Management
Procurement
Order Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

SyteLine
Sage 300 Cloud
+ Add Product + Add Product
Analytics And Reporting Asset Management Customer Relationship Management Finance And Accounting Human Resource Management Inventory Management Manufacturing Order Management Procurement Project Management Service Management Supply Chain Management Warehouse Management 100 68 82 91 76 90 91 94 84 90 92 60 72 77 60 87 98 60 100 57 89 90 96 64 0 52 0 25 50 75 100
100%
0%
0%
71%
6%
23%
57%
0%
43%
0%
100%
0%
73%
9%
18%
91%
0%
9%
87%
4%
9%
100%
0%
0%
58%
17%
25%
8%
83%
9%
82%
9%
9%
100%
0%
0%
78%
11%
11%
61%
0%
39%
83%
17%
0%
92%
0%
8%
80%
0%
20%
80%
10%
10%
82%
0%
18%
91%
9%
0%
89%
0%
11%
56%
11%
33%
50%
0%
50%
0%
0%
100%
36%
59%
5%
36%
0%
64%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

64%
0%
36%
71%
0%
29%

User Sentiment Summary

Great User Sentiment 197 reviews
Good User Sentiment 274 reviews
81%
of users recommend this product

SyteLine has a 'great' User Satisfaction Rating of 81% when considering 197 user reviews from 5 recognized software review sites.

78%
of users recommend this product

Sage 300 Cloud has a 'good' User Satisfaction Rating of 78% when considering 274 user reviews from 4 recognized software review sites.

2.1 (2)
n/a
3.9 (54)
3.7 (65)
n/a
4.0 (137)
3.9 (66)
n/a
4.5 (53)
4.4 (5)
3.8 (22)
3.9 (67)

Awards

SelectHub research analysts have evaluated SyteLine and concluded it earns best-in-class honors for Analytics and Reporting.

Analytics and Reporting Award

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Synopsis of User Ratings and Reviews

User Interface: With almost a 60% satisfaction rate amongst reviewers, SyteLine boasts a user-friendly interface and experience.
Functionality: According to 90% of reviewers, SyteLine provides robust functionality that can be managed and tailored to most business processes. Additionally, they provide industry-specific solutions so that users have the best fit for their business in terms of functionality.
Customization: Just over half of the reviewers who mentioned customization painted the process in a positive light. However, reviewers cautioned that extensive customization can lead to issues during system upgrades, but customizations are typically necessary to get the system to work with your business processes.
Robust Functionality: SyteLine offers a comprehensive suite of features covering core business processes like financials, inventory management, production planning, supply chain management and customer relationship management.
Scalability and Flexibility: SyteLine's adaptable architecture allows it to grow and evolve alongside your business, accommodating changing needs and expansion plans.
User-Friendly Interface: SyteLine's intuitive interface and design minimize training time and maximize user adoption, ensuring efficient and productive workflows.
Operational Efficiency: Streamlined processes, automated tasks, and integrated modules help eliminate manual data entry and duplication, optimizing resource allocation and boosting overall efficiency.
Enhanced Visibility and Control: Comprehensive dashboards and reporting tools provide real-time insights into key performance indicators, enabling informed decision-making and proactive problem-solving.
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User-Friendly: The interface is intuitive and easy-to-use, as noted by 86% of reviewers who mention ease of use.
Integration: Offers comprehensive integration capabilities with third-party software, as observed by 67% of the users referring to integration.
Navigation: It allows seamless navigation throughout the system, as stated by 83% of the users who refer to navigation.
Customization: It provides highly customizable tools and features, as specified by 67% of reviewers who report customization.
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Support: Complaints relating to bad training documentation and unresolved issues yielded negative feedback in about 70% of reviews that mentioned SyteLine support.
BI and Reporting: Of the users who mentioned BI and reporting capabilities in their reviews, 66% expressed that SyteLine doesn’t offer sufficient out-of-box reports. They also mentioned that reports can be difficult to configure without IT support.
Navigation: Though the system is generally user-friendly, 63% of reviewers said that navigation can feel disjointed and non-intuitive, sometimes requiring multiple clicks to complete a simple transaction.
Customization Challenges: While SyteLine offers a comprehensive set of features, some users report difficulties in customizing the software to meet their specific needs and workflows. This can be particularly challenging for businesses with unique processes or requirements.
Integration Challenges: Integrating SyteLine with other business applications can be complex and require significant technical expertise. This can lead to delays and additional costs during implementation.
Occasional Performance Issues: Some users have experienced occasional performance issues, such as slow response times and system crashes. These issues can disrupt workflows and impact productivity.
Mid-Range Price: SyteLine falls within the mid-range price bracket for ERP solutions, which may be too expensive for small businesses or those with limited budgets. Additionally, the subscription-based pricing model can be a significant ongoing expense for some businesses.
Limited Reporting Capabilities: While SyteLine provides standard reports, some users report that the built-in reporting capabilities are limited and lack customization options. This can make it challenging to generate specific reports needed for analysis and decision-making.
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Slow Performance: System performance can become slow sometimes, as noted by 80% of reviewers mentioning speed.
Limited Training: It has limited training content and articles for understanding applications, as observed by all the users who refer to training.
Customer Support: Around 83% of reviewers who specified customer support note that it is difficult to contact support and get solutions to errors.
Reporting: It does not offer custom reporting capabilities, as stated by 63% of reviewers mentioning reports.
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User reviews of Infor SyteLine paint a mixed picture, highlighting strengths and weaknesses.On the plus side, many users praise its robust functionality and scalability. Users particularly note that it can manage core business functions like finance, inventory, production, and customer management well and adjust to changing needs. This could be a major plus for businesses with ambitious plans.New to ERP systems? Many reviews suggest SyteLine's interface is intuitive and easy to learn, minimizing training time and getting teams up and running quickly. Streamlined workflows and automated tasks are also highlighted as efficiency boosters, improving resource allocation.Additionally, real-time insights and comprehensive reporting are popular among many users. Reviews expressed real-time insights on job shop visibility, equipment and stocks, allowing them to address potential issues before they snowball.Now, let’s consider some potential challenges. Some users express frustration with customization and integration challenges, finding it difficult to tailor the software to their specific requirements and connect it with other apps. This issue could be a deal-breaker if your business has unique workflows or relies heavily on specific integrations.There are occasional mentions of slow response times and system crashes. This problem can be disruptive and impact productivity, so consider your tolerance for such occurrences.Compared to similar products, SyteLine has a steeper learning curve but ultimately offers a more powerful and feature-rich experience. While reviewers note that it's user-friendly overall, they also report that the initial setup can be more complex than with options like Sage X3 or Epicor ERP.The mid-range price point can also deter small businesses with limited budgets. Others may find the subscription model less attractive than perpetual licensing options available in other solutions.Here’s our verdict: SyteLine is a powerful and versatile ERP system that’s well-suited for mid-sized businesses with complex processes and a desire for robust functionality. However, its customization and integration challenges, occasional performance issues and mid-range price are worth considering. Carefully weigh the pros and cons against your specific needs and budget before committing.

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Sage 300cloud is a business management solution that helps organizations manage inventory, operations and finances. It allows seamless navigation throughout the platform to enhance the customer experience. However, many reviewers have noted that the system performance can become slow at times. The absence of consistent customer support and limited training content can be problematic. It also lacks custom reporting capabilities. Overall, it is a user-friendly solution that provides highly customizable features and comprehensive integration capabilities with third-party software.

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