SyteLine vs Oracle EBS

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Our analysts compared SyteLine vs Oracle EBS based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

Oracle EBS Software Tool

Product Basics

SyteLine, by Infor Inc., is enterprise resource planning (ERP) software. It can handle various production models, including make-to-stock, make-to-order, engineer-to-order and assemble-to-order. Core functions also include financials, inventory management, production planning, supply chain management and customer relationship management.

Recent reviews are positive about this flexibility. You can choose between on-premise, private cloud or cloud-based deployment options. Scalability is another major advantage. The system adapts as your business grows, making it a suitable solution for companies of various sizes.

Advanced features like production scheduling, shop floor control, quality management and regulatory compliance tools enhance visibility and control. SyteLine is particularly well-suited for companies with complex manufacturing processes, diverse product lines, and demanding customer requirements.

SyteLine offers a subscription-based model, starting at $200 per user per month. The final price depends on factors like the number of users, deployed modules and chosen deployment options.

To explore other popular solutions that Infor offers, visit our Infor company page.

Pros
  • Robust features
  • Scalable
  • Easy to use
  • Advanced production scheduling
  • Shop floor control
Cons
  • Customization challenges
  • Integration challenges
  • Occasional performance issues
  • Mid-range price
  • Subscription fees
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Oracle EBS is an integrated suite of business applications designed to automate core business processes across finance, supply chain, project management, and human resources. It's a comprehensive solution ideally suited for large and mid-sized enterprises seeking to streamline operations, improve efficiency, and gain insights into their business. Oracle EBS boasts a wide range of features, including robust financial management tools, advanced supply chain functionalities, collaborative project management capabilities, and comprehensive human resources modules. Users appreciate its scalability, flexibility, and powerful reporting and analytics capabilities. Pricing for Oracle EBS varies depending on the specific modules chosen, the number of users, and the size of the organization. Generally, it falls within a range of $100,000 to $1 million per year, with payment options including annual subscriptions and licensing fees. While user experiences can vary, Oracle EBS is known for its robust functionality, scalability, and ability to integrate with other applications. However, some users report challenges with the complexity of the system and the need for specialized expertise to implement and maintain it.

Pros
  • Scalable
  • Comprehensive
  • Robust
  • Integrates well
  • Powerful reporting
Cons
  • Complex
  • Expensive
  • Requires expertise
  • Not user-friendly
  • Limited customization
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$200/User, Monthly
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$1,000/User, Monthly
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Product Assistance

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Knowledge Base
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Product Insights

  • Boost Visibility and User Experience: Design, sell, and manage unique products with order management, customer relationship management (CRM), project and resource management, markup visibility and electronic collaboration tools. 
  • Optimize the Supply Chain: Improve visibility across the supply chain and reduce costs with robust capabilities that enable better sourcing and procurement, inventory management, and shipping and receiving. 
  • Reduce Operations Complexity: Facilitate productivity, planning and production to improve quality while reducing costs with quality management capabilities, advanced planning and scheduling, repetitive manufacturing tools, asset maintenance and more. 
  • Expand Service Revenues: Manage and deliver superior service by leveraging real-time shop floor reporting, a detailed contact center to track profitable service activities, and efficient scheduling and work order management tools. 
  • Support Digital Transformation: Leverage superior integration, extensibility, collaboration, analytics and mobile capabilities to drive digital transformation and compete in Industry 4.0. 
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  • Streamlined Operations: Automate core business processes across finance, supply chain, project management, and human resources. Free up resources and improve overall efficiency.
  • Enhanced Visibility: Gain real-time insights into your business performance with powerful reporting and analytics. Make data-driven decisions and improve strategic planning.
  • Increased Agility: Adapt to changing market conditions and customer demands quickly and efficiently. Stay competitive in today's dynamic business environment.
  • Reduced Costs: Optimize resource allocation, eliminate redundant processes, and minimize errors. Improve your bottom line and achieve financial sustainability.
  • Improved Collaboration: Foster seamless communication and collaboration across departments. Break down silos and achieve better outcomes.
  • Enhanced Security: Protect your sensitive data with comprehensive security features and compliance tools. Ensure the integrity and confidentiality of your information.
  • Scalability: Grow your business without limitations. Easily accommodate expanding data volumes and increasing user requirements.
  • Integration: Connect seamlessly with other applications and systems to create a unified business ecosystem. Improve data flow and access information easily.
  • Improved Decision Making: Gain deeper insights into your business and make better-informed decisions. Drive growth and profitability.
  • Enhanced Customer Satisfaction: Deliver exceptional customer service with improved responsiveness and efficiency. Build stronger relationships and loyalty.
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  • Operation and Supply Chain Management: Enable better sourcing and procurement, inventory management, and shipping and receiving. Collaborate with vendors over a secure supplier portal. Regularly verify physical inventory levels to ensure accuracy.
  • Project Management: Access a single interface that provides a unified location to manage all projects and resources. Includes a defined task and resource structure, defined invoice milestones and revenue recognition, and quick cost-and-schedule-variance identification.
  • Advanced Planning and Scheduling (APS): Use demand forecasting tools to predict customer needs and track materials availability to ensure sufficient raw materials are always in stock. Use APS tools with mixed mode support for engineer-to-order, configure-to-order, highly repetitive, process and service-based manufacturing.
  • Shop Floor Management: Manage production activities on the factory floor in real time. Create, track and manage work orders associated with specific production runs. Track labor with visibility of employee time spent on different production tasks.
  • Purchase Orders and Requisitions: Generate purchase orders automatically based on purchase requisitions and approved vendor information. Manage communication with suppliers and track purchase order status.
  • Service Management: Manage and deliver tailored service with real-time shop floor reporting, a detailed contact center to track profitable service activities, and efficient scheduling and work order management tools.
  • Industry 4.0 Integration: Connect with internet-of-things (IoT) devices on the factory floor to gather accurate data on machine performance, environmental conditions and other factors. Automate production processes based on real-time insights.
  • Collaboration Portals: Improve collaboration with customers, vendors and resellers with easy-to-use portals that provide quick access to data that users care about.
  • Financial Management: Coordinate production operations with financial and costing operations. Capabilities include:
    • Accounts payable and receivable can automatically input and calculate payments.
    • Tax management to ensure financial compliance through various business stages.
    • Parametric and rule-based calculations to automatically calculate pricing for individual materials.
    • Ability to link purchases, work orders and customer orders to calculate profit margins.
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  • Order Management
    • Quoting: Access automatic quoting and approval protocols to increase sales and diminish cycle times. Generate and share quotes across multiple channels for easy collaboration. 
    • Trade Management: Craft budgets according to products, brands, clients, regions and categories. Superintend indirect sales and chargebacks. 
    • Sales Contracts: Detect risks or utilize corporate regulations by evaluating clause usages. Implement customizable bins for quick key contract searches. 
    • Proposals: Track client proposal histories easily. It supports several output formats, like RTF and PDF. 
  • Logistics
    • Inventory: Access discrete, process and spare part items in one centralized system. Merge with distributed execution solutions like third-party logistics providers and distributed warehouse platforms. 
    • Yard Management: Conduct dock scheduling, execute real-time trailer management and perform tool check-ins and outs. 
    • Warehouse Management: Utilize planned cross-docking, quality inspections, returns processing and more. 
    • Landed Cost Management: Divide charges according to weight, volume, quantity and value via the allocation engine. Work with numerous currencies and measurement units. 
  • Manufacturing
    • Configure to Order: Produce and upkeep assemble to order or pick to order methodologies intuitively. Strategize and govern intricate supply chain models and configurations. 
    • Master Production Scheduling: Employ what-if calculations to review unexpected order effects. Sort data buckets according to days, weeks, months or quarters. 
    • Quality: Orchestrate closed-loop corrective and preventative actions. Conduct quality management system audits. Utilize multimedia attachments. 
    • Flow Manufacturing: Sequence and planning skills to produce direct client orders. Sync component replacements for build-to-order or customized factors. 
  • Financials
    • Treasury: Leverage real-time position management and simplify in-house banking practices. 
    • Loans: Benchmark loan conditions according to program rules and govern numerous disbursements. Automate loan accounting and reporting and customize calendars to align with business goals. 
    • Credit Management: Add new data points, allocate rules-based analyst responsibilities and access more than 300 pre-set credit information points. 
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Product Ranking

#13

among all
ERP Software

#17

among all
ERP Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Oracle EBS
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Analytics And Reporting Asset Management Customer Relationship Management Finance And Accounting Human Resource Management Inventory Management Manufacturing Order Management Procurement Project Management Service Management Supply Chain Management Warehouse Management 100 68 82 91 76 90 91 94 84 90 92 60 72 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 197 reviews
Great User Sentiment 753 reviews
81%
of users recommend this product

SyteLine has a 'great' User Satisfaction Rating of 81% when considering 197 user reviews from 5 recognized software review sites.

81%
of users recommend this product

Oracle EBS has a 'great' User Satisfaction Rating of 81% when considering 753 user reviews from 4 recognized software review sites.

2.1 (2)
n/a
3.9 (54)
3.6 (195)
n/a
4.3 (27)
3.9 (66)
n/a
4.5 (53)
4.0 (12)
3.8 (22)
4.2 (519)

Awards

SelectHub research analysts have evaluated SyteLine and concluded it earns best-in-class honors for Analytics and Reporting.

Analytics and Reporting Award

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Synopsis of User Ratings and Reviews

User Interface: With almost a 60% satisfaction rate amongst reviewers, SyteLine boasts a user-friendly interface and experience.
Functionality: According to 90% of reviewers, SyteLine provides robust functionality that can be managed and tailored to most business processes. Additionally, they provide industry-specific solutions so that users have the best fit for their business in terms of functionality.
Customization: Just over half of the reviewers who mentioned customization painted the process in a positive light. However, reviewers cautioned that extensive customization can lead to issues during system upgrades, but customizations are typically necessary to get the system to work with your business processes.
Robust Functionality: SyteLine offers a comprehensive suite of features covering core business processes like financials, inventory management, production planning, supply chain management and customer relationship management.
Scalability and Flexibility: SyteLine's adaptable architecture allows it to grow and evolve alongside your business, accommodating changing needs and expansion plans.
User-Friendly Interface: SyteLine's intuitive interface and design minimize training time and maximize user adoption, ensuring efficient and productive workflows.
Operational Efficiency: Streamlined processes, automated tasks, and integrated modules help eliminate manual data entry and duplication, optimizing resource allocation and boosting overall efficiency.
Enhanced Visibility and Control: Comprehensive dashboards and reporting tools provide real-time insights into key performance indicators, enabling informed decision-making and proactive problem-solving.
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Comprehensive Functionality: Oracle EBS offers a wide range of integrated modules covering various business functions, eliminating the need for multiple disparate systems. This allows for streamlined operations, improved data consistency, and enhanced visibility across the organization.
Scalability and Performance: Oracle EBS is designed to handle large volumes of data and transactions, ensuring smooth operation for growing businesses. This allows users to scale their operations confidently without worrying about performance bottlenecks.
Security and Reliability: Oracle EBS boasts robust security features and a proven track record of reliability, providing peace of mind for businesses. This includes features like user access controls, data encryption, and disaster recovery capabilities.
Customization Options: Oracle EBS offers flexibility for customization through configuration, extensions, and development tools. This allows businesses to tailor the system to their specific needs and processes, leading to increased efficiency and productivity.
Large Community and Support: Oracle EBS benefits from a vast user community and extensive support resources. This includes online forums, knowledge base articles, and dedicated support teams. This allows users to find answers to their questions quickly and easily, and to access valuable insights and best practices from other users.
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Support: Complaints relating to bad training documentation and unresolved issues yielded negative feedback in about 70% of reviews that mentioned SyteLine support.
BI and Reporting: Of the users who mentioned BI and reporting capabilities in their reviews, 66% expressed that SyteLine doesn’t offer sufficient out-of-box reports. They also mentioned that reports can be difficult to configure without IT support.
Navigation: Though the system is generally user-friendly, 63% of reviewers said that navigation can feel disjointed and non-intuitive, sometimes requiring multiple clicks to complete a simple transaction.
Customization Challenges: While SyteLine offers a comprehensive set of features, some users report difficulties in customizing the software to meet their specific needs and workflows. This can be particularly challenging for businesses with unique processes or requirements.
Integration Challenges: Integrating SyteLine with other business applications can be complex and require significant technical expertise. This can lead to delays and additional costs during implementation.
Occasional Performance Issues: Some users have experienced occasional performance issues, such as slow response times and system crashes. These issues can disrupt workflows and impact productivity.
Mid-Range Price: SyteLine falls within the mid-range price bracket for ERP solutions, which may be too expensive for small businesses or those with limited budgets. Additionally, the subscription-based pricing model can be a significant ongoing expense for some businesses.
Limited Reporting Capabilities: While SyteLine provides standard reports, some users report that the built-in reporting capabilities are limited and lack customization options. This can make it challenging to generate specific reports needed for analysis and decision-making.
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Initial Cost and Implementation: Oracle EBS comes with a high initial cost for licenses, hardware, and implementation. Additionally, implementation can be complex and time-consuming, requiring specialized expertise.
Technical Complexity: Oracle EBS is a complex system with a steep learning curve. This can be challenging for smaller businesses with limited IT resources, requiring training and potentially additional staff.
Limited Cloud Flexibility: While Oracle offers EBS on its cloud platform (OCI), it primarily caters to on-premise deployments. This may limit flexibility for businesses seeking a fully cloud-based solution.
Customization Challenges: While customizable, extending EBS functionality can be complex and require specialized developer expertise. This can add significant costs and ongoing maintenance overhead.
Vendor Lock-in: Using Oracle EBS can lead to vendor lock-in, as migrating to other systems can be expensive and difficult. This can limit flexibility and bargaining power for businesses.
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User reviews of Infor SyteLine paint a mixed picture, highlighting strengths and weaknesses.On the plus side, many users praise its robust functionality and scalability. Users particularly note that it can manage core business functions like finance, inventory, production, and customer management well and adjust to changing needs. This could be a major plus for businesses with ambitious plans.New to ERP systems? Many reviews suggest SyteLine's interface is intuitive and easy to learn, minimizing training time and getting teams up and running quickly. Streamlined workflows and automated tasks are also highlighted as efficiency boosters, improving resource allocation.Additionally, real-time insights and comprehensive reporting are popular among many users. Reviews expressed real-time insights on job shop visibility, equipment and stocks, allowing them to address potential issues before they snowball.Now, let’s consider some potential challenges. Some users express frustration with customization and integration challenges, finding it difficult to tailor the software to their specific requirements and connect it with other apps. This issue could be a deal-breaker if your business has unique workflows or relies heavily on specific integrations.There are occasional mentions of slow response times and system crashes. This problem can be disruptive and impact productivity, so consider your tolerance for such occurrences.Compared to similar products, SyteLine has a steeper learning curve but ultimately offers a more powerful and feature-rich experience. While reviewers note that it's user-friendly overall, they also report that the initial setup can be more complex than with options like Sage X3 or Epicor ERP.The mid-range price point can also deter small businesses with limited budgets. Others may find the subscription model less attractive than perpetual licensing options available in other solutions.Here’s our verdict: SyteLine is a powerful and versatile ERP system that’s well-suited for mid-sized businesses with complex processes and a desire for robust functionality. However, its customization and integration challenges, occasional performance issues and mid-range price are worth considering. Carefully weigh the pros and cons against your specific needs and budget before committing.

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User reviews of Oracle EBS paint a picture of a powerful, comprehensive ERP system with a steep learning curve and high cost. Many users praise its extensive functionality, scalability, and strong security features, noting that it eliminates the need for multiple disparate systems and enhances operational efficiency. They also appreciate its vast community and comprehensive support resources, offering quick answers to questions and valuable insights. However, some users criticize the initial cost and complex implementation process, highlighting the need for specialized expertise and significant resources. Others find the system overly complex and challenging to learn, particularly for smaller businesses with limited IT capabilities. Additionally, the limited cloud flexibility and vendor lock-in concerns raise questions about long-term scalability and cost control compared to alternative cloud-based solutions like SAP S/4HANA and Microsoft Dynamics 365. "Oracle EBS is a powerhouse of functionality, but it comes at a price," shared a user. "The initial investment is significant, and the implementation process is no walk in the park. However, once up and running, it streamlines operations and provides unparalleled visibility across the organization." Another user commented, "The learning curve for EBS is steep, but the vast community and support resources make it a manageable challenge. The ability to customize the system to our specific needs is invaluable." However, a user cautioned, "While EBS is a robust system, its complexity can be overwhelming for smaller businesses. Additionally, the limited cloud options and vendor lock-in raise concerns about future flexibility and cost feasibility." Overall, user reviews present Oracle EBS as a powerful solution for large organizations that can afford the upfront investment and have the resources to manage its complexity. However, its strengths are balanced by significant challenges, prompting careful consideration of alternative options, especially for smaller businesses and those seeking a more cloud-native approach.

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