SyteLine vs Microsoft Dynamics SL

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Our analysts compared SyteLine vs Microsoft Dynamics SL based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

Microsoft Dynamics SL Software Tool

Product Basics

SyteLine, by Infor Inc., is enterprise resource planning (ERP) software. It can handle various production models, including make-to-stock, make-to-order, engineer-to-order and assemble-to-order. Core functions also include financials, inventory management, production planning, supply chain management and customer relationship management.

Recent reviews are positive about this flexibility. You can choose between on-premise, private cloud or cloud-based deployment options. Scalability is another major advantage. The system adapts as your business grows, making it a suitable solution for companies of various sizes.

Advanced features like production scheduling, shop floor control, quality management and regulatory compliance tools enhance visibility and control. SyteLine is particularly well-suited for companies with complex manufacturing processes, diverse product lines, and demanding customer requirements.

SyteLine offers a subscription-based model, starting at $200 per user per month. The final price depends on factors like the number of users, deployed modules and chosen deployment options.

To explore other popular solutions that Infor offers, visit our Infor company page.

Pros
  • Robust features
  • Scalable
  • Easy to use
  • Advanced production scheduling
  • Shop floor control
Cons
  • Customization challenges
  • Integration challenges
  • Occasional performance issues
  • Mid-range price
  • Subscription fees
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Microsoft Dynamics SL combines the power of an ERP solution with robust project and financial management features. It helps users deal with fluctuating demand while providing accurate budgeting support to keep financial records organized.

It functions within businesses of any size and can help boost sales, reduce job costs, provide insight into company data and ensure all compliances are met. It comes in two versions, Business Essentials or Advanced Management, that can come as a complete package or users can choose a la carte.

Pros
  • Strong financial management
  • Robust project accounting
  • User-friendly interface
  • Customizable features
  • Reliable support
Cons
  • Limited customization options
  • Potentially complex setup
  • Costly add-ons
  • Reporting could be enhanced
  • Some integration challenges
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$200/User, Monthly
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$1,800/User, Annually
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Product Assistance

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Product Insights

  • Boost Visibility and User Experience: Design, sell, and manage unique products with order management, customer relationship management (CRM), project and resource management, markup visibility and electronic collaboration tools. 
  • Optimize the Supply Chain: Improve visibility across the supply chain and reduce costs with robust capabilities that enable better sourcing and procurement, inventory management, and shipping and receiving. 
  • Reduce Operations Complexity: Facilitate productivity, planning and production to improve quality while reducing costs with quality management capabilities, advanced planning and scheduling, repetitive manufacturing tools, asset maintenance and more. 
  • Expand Service Revenues: Manage and deliver superior service by leveraging real-time shop floor reporting, a detailed contact center to track profitable service activities, and efficient scheduling and work order management tools. 
  • Support Digital Transformation: Leverage superior integration, extensibility, collaboration, analytics and mobile capabilities to drive digital transformation and compete in Industry 4.0. 
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  • Quick Startup: This system leverages the simplicity of Microsoft Office apps to cut down on training time and get everyone up and running fast. 
  • Stay Mobile: Users can perform all of their necessary data entry, project management, expense entry, setup and approval from desktops, laptops and internet-enabled mobile devices. 
  • Scalable: The system is scalable and can adapt to the changing requirements of a business. Use what you need and expand as the company grows. 
  • Inclusive Project and Accounting Management: Microsoft Dynamics SL combines project management with accounting support for an accessible, end-to-end platform. 
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  • Operation and Supply Chain Management: Enable better sourcing and procurement, inventory management, and shipping and receiving. Collaborate with vendors over a secure supplier portal. Regularly verify physical inventory levels to ensure accuracy.
  • Project Management: Access a single interface that provides a unified location to manage all projects and resources. Includes a defined task and resource structure, defined invoice milestones and revenue recognition, and quick cost-and-schedule-variance identification.
  • Advanced Planning and Scheduling (APS): Use demand forecasting tools to predict customer needs and track materials availability to ensure sufficient raw materials are always in stock. Use APS tools with mixed mode support for engineer-to-order, configure-to-order, highly repetitive, process and service-based manufacturing.
  • Shop Floor Management: Manage production activities on the factory floor in real time. Create, track and manage work orders associated with specific production runs. Track labor with visibility of employee time spent on different production tasks.
  • Purchase Orders and Requisitions: Generate purchase orders automatically based on purchase requisitions and approved vendor information. Manage communication with suppliers and track purchase order status.
  • Service Management: Manage and deliver tailored service with real-time shop floor reporting, a detailed contact center to track profitable service activities, and efficient scheduling and work order management tools.
  • Industry 4.0 Integration: Connect with internet-of-things (IoT) devices on the factory floor to gather accurate data on machine performance, environmental conditions and other factors. Automate production processes based on real-time insights.
  • Collaboration Portals: Improve collaboration with customers, vendors and resellers with easy-to-use portals that provide quick access to data that users care about.
  • Financial Management: Coordinate production operations with financial and costing operations. Capabilities include:
    • Accounts payable and receivable can automatically input and calculate payments.
    • Tax management to ensure financial compliance through various business stages.
    • Parametric and rule-based calculations to automatically calculate pricing for individual materials.
    • Ability to link purchases, work orders and customer orders to calculate profit margins.
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    Financial Management
  • Accounts Payable: Keep track of when payments are due, discounts, predict funding requirements and monitor payments as they process. 
  • General Ledgers: This feature helps users analyze financial data for informed decision-making processes. 
  • Cash Manager: The Microsoft Dynamics SL Cash Manager gives users instant access to current balances and bank reconciliation tools. 
  • Multi-Company Support: Users can monitor and analyze information from multiple companies. Keep track of multiple divisions within companies, run processes and report results based on multiple businesses. 
  • Business Intelligence
  • Business Analyzer: Users can view SQL reports, Excel charts and Management Reporter documents from internet-enabled devices.  
  • Microsoft Forecaster: This feature can be integrated to boost budgeting and planning processes through the creation of accurate and realistic budgets. 
  • Quick Query and Quick Query Web App: Users can leverage over 100 predefined views of financial information. Filter and save custom financial views with Refreshable Excel documents and Pivot tables. 
  • Project Management
  • Communicator: It features automatic alerts that inform users of upcoming deadlines, approvals, rising costs and more. This way project managers can step in before problems spiral out of control. 
  • Contract Management: Gain better control over change orders, subcontractor disbursements and document tracking. 
  • Resource Management: This included web app gives users an accessible visualization of resources to make assigning them easier. Boost profitability, track availability of personnel, billable time and more. 
  • Microsoft Project Connector: Integrate directly with Microsoft Project. Data flows directly from the original Microsoft Dynamics system without being compromised. 
read more...

Product Ranking

#13

among all
ERP Software

#93

among all
ERP Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Analytics And Reporting Asset Management Customer Relationship Management Finance And Accounting Human Resource Management Inventory Management Manufacturing Order Management Procurement Project Management Service Management Supply Chain Management Warehouse Management 100 68 82 91 76 90 91 94 84 90 92 60 72 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 197 reviews
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81%
of users recommend this product

SyteLine has a 'great' User Satisfaction Rating of 81% when considering 197 user reviews from 5 recognized software review sites.

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2.1 (2)
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3.9 (54)
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3.9 (66)
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4.5 (53)
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3.8 (22)
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Awards

SelectHub research analysts have evaluated SyteLine and concluded it earns best-in-class honors for Analytics and Reporting.

Analytics and Reporting Award

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Synopsis of User Ratings and Reviews

User Interface: With almost a 60% satisfaction rate amongst reviewers, SyteLine boasts a user-friendly interface and experience.
Functionality: According to 90% of reviewers, SyteLine provides robust functionality that can be managed and tailored to most business processes. Additionally, they provide industry-specific solutions so that users have the best fit for their business in terms of functionality.
Customization: Just over half of the reviewers who mentioned customization painted the process in a positive light. However, reviewers cautioned that extensive customization can lead to issues during system upgrades, but customizations are typically necessary to get the system to work with your business processes.
Robust Functionality: SyteLine offers a comprehensive suite of features covering core business processes like financials, inventory management, production planning, supply chain management and customer relationship management.
Scalability and Flexibility: SyteLine's adaptable architecture allows it to grow and evolve alongside your business, accommodating changing needs and expansion plans.
User-Friendly Interface: SyteLine's intuitive interface and design minimize training time and maximize user adoption, ensuring efficient and productive workflows.
Operational Efficiency: Streamlined processes, automated tasks, and integrated modules help eliminate manual data entry and duplication, optimizing resource allocation and boosting overall efficiency.
Enhanced Visibility and Control: Comprehensive dashboards and reporting tools provide real-time insights into key performance indicators, enabling informed decision-making and proactive problem-solving.
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Familiar Interface: Microsoft interface makes it easy to learn and use for users familiar with other Microsoft products.
Project-Centric Focus: Strong project accounting features cater to industries like construction and engineering.
Financial Management: Robust financial management tools provide accurate insights and control.
Customization Options: While not as extensive as some, it offers flexibility through configuration and add-ons.
Reliable Support: Microsoft and partner support options provide assistance and guidance.
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Support: Complaints relating to bad training documentation and unresolved issues yielded negative feedback in about 70% of reviews that mentioned SyteLine support.
BI and Reporting: Of the users who mentioned BI and reporting capabilities in their reviews, 66% expressed that SyteLine doesn’t offer sufficient out-of-box reports. They also mentioned that reports can be difficult to configure without IT support.
Navigation: Though the system is generally user-friendly, 63% of reviewers said that navigation can feel disjointed and non-intuitive, sometimes requiring multiple clicks to complete a simple transaction.
Customization Challenges: While SyteLine offers a comprehensive set of features, some users report difficulties in customizing the software to meet their specific needs and workflows. This can be particularly challenging for businesses with unique processes or requirements.
Integration Challenges: Integrating SyteLine with other business applications can be complex and require significant technical expertise. This can lead to delays and additional costs during implementation.
Occasional Performance Issues: Some users have experienced occasional performance issues, such as slow response times and system crashes. These issues can disrupt workflows and impact productivity.
Mid-Range Price: SyteLine falls within the mid-range price bracket for ERP solutions, which may be too expensive for small businesses or those with limited budgets. Additionally, the subscription-based pricing model can be a significant ongoing expense for some businesses.
Limited Reporting Capabilities: While SyteLine provides standard reports, some users report that the built-in reporting capabilities are limited and lack customization options. This can make it challenging to generate specific reports needed for analysis and decision-making.
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Limited Customization: May not be as customizable as some other ERP systems, especially for complex needs.
Potential Setup Complexity: Initial setup can be complex, requiring IT expertise or partner assistance.
Costly Add-ons: Additional features and modules can be expensive, increasing overall cost.
Reporting Enhancements Needed: While reporting capabilities exist, some users find them lacking in flexibility and customization.
Integration Challenges: Integrating with other systems can be complex, requiring additional tools or expertise.
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User reviews of Infor SyteLine paint a mixed picture, highlighting strengths and weaknesses.On the plus side, many users praise its robust functionality and scalability. Users particularly note that it can manage core business functions like finance, inventory, production, and customer management well and adjust to changing needs. This could be a major plus for businesses with ambitious plans.New to ERP systems? Many reviews suggest SyteLine's interface is intuitive and easy to learn, minimizing training time and getting teams up and running quickly. Streamlined workflows and automated tasks are also highlighted as efficiency boosters, improving resource allocation.Additionally, real-time insights and comprehensive reporting are popular among many users. Reviews expressed real-time insights on job shop visibility, equipment and stocks, allowing them to address potential issues before they snowball.Now, let’s consider some potential challenges. Some users express frustration with customization and integration challenges, finding it difficult to tailor the software to their specific requirements and connect it with other apps. This issue could be a deal-breaker if your business has unique workflows or relies heavily on specific integrations.There are occasional mentions of slow response times and system crashes. This problem can be disruptive and impact productivity, so consider your tolerance for such occurrences.Compared to similar products, SyteLine has a steeper learning curve but ultimately offers a more powerful and feature-rich experience. While reviewers note that it's user-friendly overall, they also report that the initial setup can be more complex than with options like Sage X3 or Epicor ERP.The mid-range price point can also deter small businesses with limited budgets. Others may find the subscription model less attractive than perpetual licensing options available in other solutions.Here’s our verdict: SyteLine is a powerful and versatile ERP system that’s well-suited for mid-sized businesses with complex processes and a desire for robust functionality. However, its customization and integration challenges, occasional performance issues and mid-range price are worth considering. Carefully weigh the pros and cons against your specific needs and budget before committing.

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User reviews for Microsoft Dynamics SL paint a mixed picture. While lauded for its user-friendly interface and familiar Microsoft look-and-feel, especially for existing Office users, its strengths seem geared towards specific needs. "It shines in project-based industries like construction," commented one reviewer, praising its robust project accounting features. However, some find its customization options limited compared to competitors like Acumatica or NetSuite, especially for complex businesses. "Setting it up initially can be a beast," another user shared, highlighting the potential complexity and need for expert assistance. Cost is another key factor in reviews. While praised for its reliable Microsoft support, users raise concerns about additional costs. "Add-ons can get pricey," a reviewer noted, comparing it to more cost-effective options like Dynamics 365 Business Central. Reporting capabilities also drew mixed reactions. Some appreciate the standard reports and Power BI integration, while others wish for more flexibility and customization. "I miss the advanced reporting features I had in [competitive product]," shared one user, emphasizing the importance of reporting for data-driven decisions. Overall, Microsoft Dynamics SL seems like a solid choice for project-centric businesses who value familiarity and appreciate its strengths in financial management and project accounting. However, limitations in customization, setup complexity, and potentially higher costs for add-ons and integrations should be carefully considered against its competitors, especially for businesses with complex needs or strong reporting requirements.

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