SyteLine vs IFS

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Our analysts compared SyteLine vs IFS based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

IFS Software Tool

Product Basics

SyteLine, by Infor Inc., is enterprise resource planning (ERP) software. It can handle various production models, including make-to-stock, make-to-order, engineer-to-order and assemble-to-order. Core functions also include financials, inventory management, production planning, supply chain management and customer relationship management.

Recent reviews are positive about this flexibility. You can choose between on-premise, private cloud or cloud-based deployment options. Scalability is another major advantage. The system adapts as your business grows, making it a suitable solution for companies of various sizes.

Advanced features like production scheduling, shop floor control, quality management and regulatory compliance tools enhance visibility and control. SyteLine is particularly well-suited for companies with complex manufacturing processes, diverse product lines, and demanding customer requirements.

SyteLine offers a subscription-based model, starting at $200 per user per month. The final price depends on factors like the number of users, deployed modules and chosen deployment options.

To explore other popular solutions that Infor offers, visit our Infor company page.

Pros
  • Robust features
  • Scalable
  • Easy to use
  • Advanced production scheduling
  • Shop floor control
Cons
  • Customization challenges
  • Integration challenges
  • Occasional performance issues
  • Mid-range price
  • Subscription fees
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IFS offers is a suite of connected workflows such as accounting, warehouse management, distribution, sales and HCM. By integrating a range of front- and back-office workflows, the program aims to alleviate internal snags and streamline operations.

The software contains real-time insights and can be accessed either through the cloud or via on-premise installation. It’s intended for use by medium and large companies. The program is highly integrative and contains various online support and training options for users.

To learn more about their primary ERP offering, visit our IFS Cloud page.
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$200/User, Monthly
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Product Insights

  • Boost Visibility and User Experience: Design, sell, and manage unique products with order management, customer relationship management (CRM), project and resource management, markup visibility and electronic collaboration tools. 
  • Optimize the Supply Chain: Improve visibility across the supply chain and reduce costs with robust capabilities that enable better sourcing and procurement, inventory management, and shipping and receiving. 
  • Reduce Operations Complexity: Facilitate productivity, planning and production to improve quality while reducing costs with quality management capabilities, advanced planning and scheduling, repetitive manufacturing tools, asset maintenance and more. 
  • Expand Service Revenues: Manage and deliver superior service by leveraging real-time shop floor reporting, a detailed contact center to track profitable service activities, and efficient scheduling and work order management tools. 
  • Support Digital Transformation: Leverage superior integration, extensibility, collaboration, analytics and mobile capabilities to drive digital transformation and compete in Industry 4.0. 
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  • Accessibility: IFS solutions can be deployed through different avenues: SaaS, cloud service models, IFS Managed Cloud or on-premise. With cloud deployment, the program can be accessed at any time and any location as long as there is an internet connection available. 
  • Real-Time Data: The program includes real-time data and visualizations. For example, engineering changes, bottlenecks in the production system and any material shortages can be analyzed as they occur. Barcode scanning is also included to track the movement of products and materials throughout the supply chain. 
  • Revenue Boost: By identifying and reducing bottlenecks, forecasting demand and honing the sales process, revenue can be increased. IFS includes a range of features that can maximize revenue through elements such as reduction in spoilage and increased efficiency. 
  • Increase Productivity: IFS helps streamline and automate facets of workflows such as sales, manufacturing and distribution. By reducing the amount of time that employees spend on tasks such as supplier invoicing, which can be automated through this tool, more time is freed up for staff to work on other important tasks. 
  • Legal Compliance: This program helps to ensure company compliance with a range of industry or governmental standards and regulations. For example, IFS Human Capital Management can keep track of and manage employee health and safety measures in accordance with legal requirements. A dedicated maintenance tool is also available to help ensure that the company adheres to rules. 
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  • Operation and Supply Chain Management: Enable better sourcing and procurement, inventory management, and shipping and receiving. Collaborate with vendors over a secure supplier portal. Regularly verify physical inventory levels to ensure accuracy.
  • Project Management: Access a single interface that provides a unified location to manage all projects and resources. Includes a defined task and resource structure, defined invoice milestones and revenue recognition, and quick cost-and-schedule-variance identification.
  • Advanced Planning and Scheduling (APS): Use demand forecasting tools to predict customer needs and track materials availability to ensure sufficient raw materials are always in stock. Use APS tools with mixed mode support for engineer-to-order, configure-to-order, highly repetitive, process and service-based manufacturing.
  • Shop Floor Management: Manage production activities on the factory floor in real time. Create, track and manage work orders associated with specific production runs. Track labor with visibility of employee time spent on different production tasks.
  • Purchase Orders and Requisitions: Generate purchase orders automatically based on purchase requisitions and approved vendor information. Manage communication with suppliers and track purchase order status.
  • Service Management: Manage and deliver tailored service with real-time shop floor reporting, a detailed contact center to track profitable service activities, and efficient scheduling and work order management tools.
  • Industry 4.0 Integration: Connect with internet-of-things (IoT) devices on the factory floor to gather accurate data on machine performance, environmental conditions and other factors. Automate production processes based on real-time insights.
  • Collaboration Portals: Improve collaboration with customers, vendors and resellers with easy-to-use portals that provide quick access to data that users care about.
  • Financial Management: Coordinate production operations with financial and costing operations. Capabilities include:
    • Accounts payable and receivable can automatically input and calculate payments.
    • Tax management to ensure financial compliance through various business stages.
    • Parametric and rule-based calculations to automatically calculate pricing for individual materials.
    • Ability to link purchases, work orders and customer orders to calculate profit margins.
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  • IFS Financials: IFS includes basic accounting tools such as general ledger, accounts receivable, accounts payable and fixed assets. It also contains business planning functionality that uses customer-defined planning models to enable demand-driven planning. The eInvoice tool automates supplier invoicing and enables electronic invoicing. Consolidation can also be conducted across multiple companies and with multiple reporting currencies. 
  • IFS Human Capital Management: This system allows employees to manage their own data as well as perform tasks such as applying for leave and updating time and expense reports. HR personnel can also manage payroll procedures, maintain health and safety information in accordance with government regulations and develop internal training programs through the tool. Recruitment can be done through the program’s connectivity with third-party applicant tracking systems (ATS). 
  • IFS Engineering: This feature includes the ability for continuously updated data related to factors such as design elements, products and facilities to be accessed throughout an organization. Change management capabilities allow users to view, approve and check changes before going ahead with change orders. The commissioning tool also ensures that facility components are designed, tested, etc. in accordance with operational requirements through the use of punch lists and mechanical completion packages. 
  • IFS Projects: IFS includes project management, risk management, project reporting and project budgeting features. Specific functionality consists of the ability to process project cost transactions, create projects using WBS, develop project schedules and develop forecasts using multiple versions of project estimates, reviews, budgets, etc. Estimate to Complete (ETC) and Estimate at Complete (EAC) principles are supported and spreading rules are available. 
  • IFS Manufacturing: This tool can calculate capacity requirements, conduct Master Scheduling for finished goods, manage the production to order process and enable employees to report production information quickly. Project-based, discrete, repetitive and batch process manufacturing are also supported through the system. Visualization of the production plan is included and enables users to identify bottlenecks and material shortages. 
  • IFS Supply Chain: IFS offers demand forecasting, supply chain planning, inventory replenishment, sales order management, procurement, rental management, warehouse management and shipment management features. The inventory function is connected to the demand forecasting tool and includes different planning strategies such as economic order quantity and service level-driven safety stocks. Item traceability is also supported through barcode functionality, which provides real-time stock information. 
  • IFS Sales & Service: This feature controls the customer lifecycle from the time a lead comes in to the time that a product reaches its final destination. It assists with transportation by allowing users to visualize driving routes. It also supports service quote and contract management. Sales efforts can be streamlined through the sales configurator, which includes a product advisor that uses a series of questions to define requirements and recommend products. 
  • IFS Maintenance: IFS enables users to evaluate potential improvements in equipment performance, communicate with subcontractors through a collaboration portal, develop leaner MRO operations and manage preventive maintenance schedules. It also makes regulatory compliance for vehicle fleets easier and manages tasks such as fault reporting, preparation, execution and final reporting for maintenance-related matters. 
  • IFS Business Enablers: This solution includes role-based portals and personalized access to ensure that employees, customers and suppliers view the most relevant information and that no one has access to privileged information that they should not be able to review. The solution contains real-time data and allows for the connection of internal and external programs through web services. Add-ins and add-ons can be implemented to customize the solution through RESTful oData APIs from IFS. 
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Product Ranking

#13

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#147

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Analytics And Reporting Asset Management Customer Relationship Management Finance And Accounting Human Resource Management Inventory Management Manufacturing Order Management Procurement Project Management Service Management Supply Chain Management Warehouse Management 100 68 82 91 76 90 91 94 84 90 92 60 72 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 197 reviews
Great User Sentiment 121 reviews
81%
of users recommend this product

SyteLine has a 'great' User Satisfaction Rating of 81% when considering 197 user reviews from 5 recognized software review sites.

80%
of users recommend this product

IFS has a 'great' User Satisfaction Rating of 80% when considering 121 user reviews from 4 recognized software review sites.

2.1 (2)
n/a
3.9 (54)
3.6 (20)
3.9 (66)
3.7 (22)
4.5 (53)
4.2 (65)
3.8 (22)
4.1 (14)

Awards

SelectHub research analysts have evaluated SyteLine and concluded it earns best-in-class honors for Analytics and Reporting.

Analytics and Reporting Award

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Synopsis of User Ratings and Reviews

User Interface: With almost a 60% satisfaction rate amongst reviewers, SyteLine boasts a user-friendly interface and experience.
Functionality: According to 90% of reviewers, SyteLine provides robust functionality that can be managed and tailored to most business processes. Additionally, they provide industry-specific solutions so that users have the best fit for their business in terms of functionality.
Customization: Just over half of the reviewers who mentioned customization painted the process in a positive light. However, reviewers cautioned that extensive customization can lead to issues during system upgrades, but customizations are typically necessary to get the system to work with your business processes.
Robust Functionality: SyteLine offers a comprehensive suite of features covering core business processes like financials, inventory management, production planning, supply chain management and customer relationship management.
Scalability and Flexibility: SyteLine's adaptable architecture allows it to grow and evolve alongside your business, accommodating changing needs and expansion plans.
User-Friendly Interface: SyteLine's intuitive interface and design minimize training time and maximize user adoption, ensuring efficient and productive workflows.
Operational Efficiency: Streamlined processes, automated tasks, and integrated modules help eliminate manual data entry and duplication, optimizing resource allocation and boosting overall efficiency.
Enhanced Visibility and Control: Comprehensive dashboards and reporting tools provide real-time insights into key performance indicators, enabling informed decision-making and proactive problem-solving.
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Intuitive interface: Users consistently praise IFS for its user-friendly design and easy-to-navigate interface, which reduces training time and improves adoption rates.
Flexibility and customization: The system's modular architecture allows for a high degree of customization, enabling businesses to tailor it to their unique processes and requirements without extensive coding.
Strong industry focus: IFS is particularly well-suited for industries such as aerospace, manufacturing, and energy, offering deep functionality and expertise in these areas.
Mobile accessibility: Users can access the system from any device, including smartphones and tablets, enabling them to stay connected and productive while on the go.
Robust project management: IFS provides comprehensive project management capabilities, from planning and scheduling to resource allocation and cost tracking, helping businesses deliver projects on time and within budget.
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Support: Complaints relating to bad training documentation and unresolved issues yielded negative feedback in about 70% of reviews that mentioned SyteLine support.
BI and Reporting: Of the users who mentioned BI and reporting capabilities in their reviews, 66% expressed that SyteLine doesn’t offer sufficient out-of-box reports. They also mentioned that reports can be difficult to configure without IT support.
Navigation: Though the system is generally user-friendly, 63% of reviewers said that navigation can feel disjointed and non-intuitive, sometimes requiring multiple clicks to complete a simple transaction.
Customization Challenges: While SyteLine offers a comprehensive set of features, some users report difficulties in customizing the software to meet their specific needs and workflows. This can be particularly challenging for businesses with unique processes or requirements.
Integration Challenges: Integrating SyteLine with other business applications can be complex and require significant technical expertise. This can lead to delays and additional costs during implementation.
Occasional Performance Issues: Some users have experienced occasional performance issues, such as slow response times and system crashes. These issues can disrupt workflows and impact productivity.
Mid-Range Price: SyteLine falls within the mid-range price bracket for ERP solutions, which may be too expensive for small businesses or those with limited budgets. Additionally, the subscription-based pricing model can be a significant ongoing expense for some businesses.
Limited Reporting Capabilities: While SyteLine provides standard reports, some users report that the built-in reporting capabilities are limited and lack customization options. This can make it challenging to generate specific reports needed for analysis and decision-making.
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High upfront investment: IFS can require a significant initial investment for implementation and customization, potentially exceeding budgets for smaller businesses.
Steep learning curve: The system's complexity can lead to a steeper learning curve for users, requiring extensive training and support to achieve full proficiency.
Limited out-of-the-box functionality: While configurable, IFS may not offer pre-built features for specific industry needs, necessitating additional development or workarounds.
Integration complexities: Integrating IFS with existing systems can be challenging, requiring specialized expertise and potentially leading to data silos.
Performance bottlenecks: Large or complex implementations may experience performance issues, requiring careful optimization and infrastructure considerations.
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User reviews of Infor SyteLine paint a mixed picture, highlighting strengths and weaknesses.On the plus side, many users praise its robust functionality and scalability. Users particularly note that it can manage core business functions like finance, inventory, production, and customer management well and adjust to changing needs. This could be a major plus for businesses with ambitious plans.New to ERP systems? Many reviews suggest SyteLine's interface is intuitive and easy to learn, minimizing training time and getting teams up and running quickly. Streamlined workflows and automated tasks are also highlighted as efficiency boosters, improving resource allocation.Additionally, real-time insights and comprehensive reporting are popular among many users. Reviews expressed real-time insights on job shop visibility, equipment and stocks, allowing them to address potential issues before they snowball.Now, let’s consider some potential challenges. Some users express frustration with customization and integration challenges, finding it difficult to tailor the software to their specific requirements and connect it with other apps. This issue could be a deal-breaker if your business has unique workflows or relies heavily on specific integrations.There are occasional mentions of slow response times and system crashes. This problem can be disruptive and impact productivity, so consider your tolerance for such occurrences.Compared to similar products, SyteLine has a steeper learning curve but ultimately offers a more powerful and feature-rich experience. While reviewers note that it's user-friendly overall, they also report that the initial setup can be more complex than with options like Sage X3 or Epicor ERP.The mid-range price point can also deter small businesses with limited budgets. Others may find the subscription model less attractive than perpetual licensing options available in other solutions.Here’s our verdict: SyteLine is a powerful and versatile ERP system that’s well-suited for mid-sized businesses with complex processes and a desire for robust functionality. However, its customization and integration challenges, occasional performance issues and mid-range price are worth considering. Carefully weigh the pros and cons against your specific needs and budget before committing.

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User reviews for IFS paint a picture of a powerful and flexible ERP system, but one that demands investment and expertise. Fans praise its intuitive interface and industry-specific depth, especially in sectors like aerospace and manufacturing. "The power of IFS is amazing and overwhelming," one user gushes, noting its ability to handle 95% of their business processes. The modular architecture allows for significant customization, a major draw for many. "It can be tailored to fit almost any business environment," says another reviewer, contrasting it with the "rigid" feel of competing products like SAP. However, IFS isn't for everyone. The initial investment and customization needs can be daunting, particularly for smaller companies. "The cost can be high," admits a user, comparing it to the "more affordable" options like Microsoft Dynamics 365. Additionally, the complexity can lead to a steep learning curve. "It's not as user-friendly as NetSuite," says another reviewer, highlighting the need for extensive training. Integration challenges and potential performance bottlenecks are also mentioned as drawbacks. Ultimately, IFS seems best suited for companies with specific industry needs and the resources to invest in its extensive capabilities. "If you're looking for a deep dive into your industry, IFS is amazing," one user concludes. "But if you need something quick and easy, there are other options."

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